Acrobat for Windows and Mac

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

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If you are still using Acrobat 11.x or other older versions, please note that those are no more supported by Adobe. Try out the latest, Acrobat DC.
In case your concern is not addressed in the latest version, please report the issue against Acrobat DC.

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For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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  1. Incorrect hadling of word division in Cyrillic languages

    Steps to reproduce the bug: Open the attached pdf file and try to find the word "поиск" (using the search tool).

    Expected result: Acrobat finds the word "поиск" at the and of the first line.

    Observed result: Acrobat finds nothing.

    Environment: Windows; any version of Acrobat or Acrobat Reader.

    1 vote

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  2. 1 vote

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  3. MacBook Pro Lüfter auf 100% wenn kein Netzwerk

    Wenn ich auf meinem MacBook Pro Adobe Acrobat Pro geöffnet habe und mit dem Internet verbunden bin, funktioniert soweit alles. Manchmal arbeite ich bei einem Kunden in einem Gast-Netzwerk. Dieses hat dann nach ca. einer halben Stunde keinen Internetzugriff mehr. Erst wenn ich mich erneut an einem Portal anmelde geht es wieder. Der Rechner ist aber währendessen die ganze zeit mit dem WLAN verbunden, bekommt aber kein internet. Sobald die Internet Sitzung abläuft und der Mac nicht mehr ins Internet telefonieren kann, aber noch mit dem WLAn verbunden ist, fängt der Rechner an sehr laut zu lüften. Nach einigen Tests…

    1 vote

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  4. Issue Displaying Embedded Fonts in Advanced Optimization

    In Adobe Acrobat Pro 2017, I am able to see an embedded font (through File -> Properties -> Font) which displays the following:
    HiddenHOrzOCR (Embedded)
    Type: Type 1 (CID)
    Encoding: Identity-H

    I am trying to un-embed the font through the Advanced Optimization tool but it won't display the font as embedded locally. This may be my own lack of knowledge but why won't the font display as an embedded font when I can see that it is embedded through the fonts display? How do I un-embed it if I can't get it to display? Thanks.

    1 vote

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  5. initial view error - Bug Report

    Acrobat Pro DC Version 2019.008.20081 - Windows 10 64bit

    I configured the initial view setting in the Document properties, such as Page Layout, magnification, open to page, and Window Options
    But the initial view configuration is ignored when I open the pdf document, and the Acrobat shows last view settings and page regardless initial view setting.

    For example, I set the "Page Layout" with Two up and "Open to Page"
    with 1. then save and close. when I reopen the document, the Acrobat shows single page layout view and page 5 as the las view before closing document.

    The Initial…

    1 vote

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    I am sorry for the inconvenience you are facing.
    We are not able to reproduce this issue at our end.
    Can you share with us some sample PDFs with which you are facing this issue.

  6. 1 vote

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  7. Link to JavaScript SDK is not working

    https://www.adobe.com/devnet/acrobat/javascript.html contains link to Acrobat DC JavaScript SDK but it seems to be broken. Can you please update link?

    1 vote

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  8. Add flexibility to Storage panel

    I would like to have some control over the Storage panel on my Save As PDF dialogue box. Document Cloud is useless for me. I use several folders on my computer that contain many subfolders, and would like to get to those main folders quickly. Why can’t this work the way finder panels work, where I can add or delete destination folders?

    1 vote

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  9. Single Page View Icon doesn't work properly in Acrobat Pro DC ver. 19.008.20080.44583

    My default is page width. From there I click on single page view but nothing happens. If I click on the 2 page side by side view and then the single page view if changes to single page view but NOT directly from the page width view.

    1 vote

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  10. Disappearing cursor

    My cursor keeps disappearing, making my workflow incredibly slow and annoying. I've looked into forums and reinstalled many times but it won't fix the bug. I also have trouble selecting text. The problem seems to affect other users too, some were able to find fixes that worked for them, but I've had the same issue for months without any solution.

    1 vote

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  11. 1 vote

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  12. Disappearing audio & video

    Currently my Adobe premiere pro doesn't work properly. Audio and video is disappearing and appearing when it wants to and i don't know what to do with it. Maybe it's an idea to create an environment inside of to collaborate with premiere pro which has an answer to the current problems in Adobe?

    1 vote

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  13. Contacting clients

    Note to Adobe:

    When your support members are trying to contact clients,

    1) Always leave a voicemail when contacting by phone if the person cannot be reached at that time. I get 5-10 scam calls a day, and do not answer the phone for any number I do not recognize. If a number calls me repeatedly and does not leave a voicemail, I BLOCK IT. It doesn't help if you don't leave at least a voicemail identifying yourself. And you should have a number for that person to Call Back.

    2) Do not request a response to an email from…

    1 vote

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  14. Thumbnail display

    It is very nice to have implemented the thumbnail view of Acrobat documents in the Windows explorer.

    There are nevertheless three bugs:
    - Their display is very (too) slow: why not incorporating directly this thumbnail (as the corresponding option in MS Word) in the file itself?
    - The thumbnails are square, which means that they display blank artificial borders (vertical or horizontal, depending of the orientation of the first page)
    - Very often, these thumbnails are black, thus unusable (see attached screenshot).

    Thank you to correct these bugs in a future update.

    1 vote

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    Planned  ·  digvijay singh bisht responded

    Thank you for the suggestion. We have notified our engineering for the same. We shall get in touch with you incase we need more information.
    Thank you for the patience

  15. Remove To Do List

    Remove the To Do List. I've got Documents sitting there that have been signed years ago yet there's still sitting there bugging me to sign them.

    STOP ADDING UNNEEDED "FEATURES" AND FIX THE BUGS.

    1 vote

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  16. Being able to change the order of files in a portfolio. How do I get an older version of Acrobat Pro?

    I can't reorder files in a portfolio. I'd like to purchase an older version of Acrobat Pro, please, that supports reordering portfolio document contents.

    1 vote

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  17. BUG Acrobat 2019.008.20080 does not apply action to all pages

    BUG Acrobat DC 2019.00820080 no longer applies action to all pages even though the setting for all pages it selected. This action has been working for over a year but since updating to 2019 it appears to be broken. In the attached file the water mark should appear on both pages.

    1 vote

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  18. PDF won't open from Windows Explorer after a different PDF is opened from inside Madcap Flare

    I'm using Adobe Acrobat DC and MadCap Flare 2018 r2 on a Windows 10 operating system.

    Steps to reproduce:

    1. Build a PDF in Flare.
    2. Open the PDF from inside Flare.
    3. Double-click on a different PDF in Windows Explorer.

    Expected result: Second PDF opens.
    Actual result: Second PDF does not open. The error message that shows up sometime later says: Acrobat failed to connect to a DDE server.

    MadCap support has been unable to resolve the issue.

    1 vote

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    I am sorry for the inconvenience you are facing.
    Can you share with us the acrobat version you are using

  19. CPU utilization when index creating

    I have set scheduled runnig a batch file whcih indexes over 65,000 PDF files every weekend.
    However CPU utilization is over 95% when index creating.

    [Questions]
    Is there any way decreasing CPU utilization when index creating?

    [Environments]
    Windows Server 2012 R2 (64bit)
    Adobe Acrobat Pro DC
    File Version: 2015.006.30452
    Free Capacity of Hard Disk (C Drive): 14.8GB
    Available Physical Memory: 2.10GB
    Available Virtual Memory: 2.99GB

    [Reference]
    Creating PDF indexes
    https://helpx.adobe.com/acrobat/using/creating-pdf-indexes.html

    1 vote

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  20. Stop with the popups! I do not need these stupid interruptions to my work.

    I am working, and do not have time to invest in accepting or rejecting your popup leads for new Adobe products or tutorials. Send an email with this information. Adobe has lost most of its dignity as a solutions provider. There is a new ambulance chaser in Software City.

    1 vote

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