2146 results found

1. Saving Files

   When I save a pdf it takes me to the folder where I last saved a pdf instead of the file that I am currently working in. I have lost a lot of files because of this.

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2. Error message when attempt to recover autosaved files

   The autosave/autorecover feature is malfunctioning. "There was an error opening this document. This file cannot be found" is the message I receive after being prompted to recover document after Windows restarted my computer with an Adobe documents open with unsaved changes. This occurs each time since I upgraded to the Pro version.

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3. Adobe Pro 2017 crashes when opening

   When I first open Adobe Acrobat 2017, the PDF reader closes itself within 15-30 seconds. Sometimes it happens a second time after opening the same file. Usually it will stay open the third time on that document. When I open a separate file, the crashing happens all over again. I checked for updates and the software says it is up-to-date (17.011.30194). It is so frustrating as I am trying to work on various documents and it crashes like this. I expect more. Please resolve this ASAP!

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4. Windows Updates resets tool sidebar listing

   Whenever Acrobat DC updates -- it resets the tools listing i have customized on the sidebar. I wouldn't mind the addition of new tools to the list -- but stop removing the tools i have added. Thanks

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5. The language is not reconize

   When we use red aloud mode, the language should be recognized or we should have the choice. Here the pdf is in French and it reads in English. Incomprehensible

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6. MEASURE

   When using measurement tool, the holding the "SHIFT" key to maintain a straight measurement to a parallel feature, shows the dimension in an angled configuration. Cannot find a way to show the measurement label properly. This should be a very basic functionality of the measurement tool.

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7. Hieroglyphics

   This isn't an idea, it is a Bug Report. For many weeks, even months, I have been trying to get a simple time stamp to again print at the bottom center of pages. What I have been getting is hieroglyphics. It used to work fine. I have tried the repair feature or function, but it hasn't fixed the problem. Please provide a fix. I have been having to use PDF Architect to get what I need. ---fjk (... and why won't your website take my valid email address? I will have to use an alternate address and hope it works.)

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8. Acrobat Pro DC no longer working on Microsoft surface pros with ARM processors

   Hi,

   We have 3 newer Microsoft surface Pro Xs which have ARM processors. Adobe Acrobat Pro DC has just stopped working suddenly on them. I have spoken with Adobe via the chat and get sent the link to the page which shows the requirements for windows devices to have AMD or Intel processors.

   However, as I mentioned, Acrobat Pro DC has worked fine until now for several months. Please can you assist with this?

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9. Constant requirement to sign in to our account to use software. Getting impatient...

   This needs to be fixed. We are wasting a lot of time constantly be required to sign in to our account, often times on a weekly basis.
   We have an annual subscription and this should not be happening.
   Frankly I'm getting **** tired of it.
   FIX THIS!!!

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10. Scale Ratio Rounds to 2 Decimal Places

    The scale ratio requires you to input decimals rather than fractions when measuring architectural scales, i.e. 0.125" = 1'-0" for 1/8" = 1'-0". However, after inputting the decimals, Acrobat rounds to the nearest 2 decimal places. So 0.125" becomes 0.13". Doing so makes all measurements off by .005". This is unacceptable in the architectural world. This functionality should NEVER round the decimals, and should house at least 3 decimal places to ensure accuracy.

    This occurs on Mac and Windows, in every version of Acrobat and Acrobat Pro currently downloadable. It was tested by my team and internally at Adobe.

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11. Comment with jpg sticky note with caption

    Comment with jpg sticky note with caption & Auto save without cloud
    First of all I want to thank all of you guys you are doing a great job.

    second, I know that we can attach a jpg file ,but you will have to leave the reader and open it and when you send it to others it won't open and I know that we can edit pdf to add images ,but sometimes there is no enough space in the page and its so hard to readjust the pdf so it looks normal again, so if we could to comment with a sticky note but we can add in that sticky note a jpg image so that we could write a caption with the image it would be so helpful especially for students of chemistry ,pharmaceutical science and medicine .

    looking for hearing from you soon.
    regards.

    Comment with jpg sticky note with caption & Auto save without cloud
    First of all I want to thank all of you guys you are doing a great job.

    second, I know that we can attach a jpg file ,but you will have to leave the reader and open it and when you send it to others it won't open and I know that we can edit pdf to add images ,but sometimes there is no enough space in the page and its so hard to readjust the pdf so it looks normal again, so if we could to comment… more

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12. Acrobat DC PRO (20125 /20138) not working with BPDX files

    Since acrobat pro dc 20135, and patch 20138, acrobat is not working with BPDX files to update a search index. I call acrobat.exe with a bpdx file passed as an argument, acrobat launches, and then the window appears as it did before attempting to update the index. Then message appears "fatal search engine error (-6) not able to find the file". I just went through an issue - after update 20135, with acrobat not being able to search a PDX file - saying file not found. Update 20138 fixed the issue with acrobat but I suspect the issue still exists with the bpdx files

    Since acrobat pro dc 20135, and patch 20138, acrobat is not working with BPDX files to update a search index. I call acrobat.exe with a bpdx file passed as an argument, acrobat launches, and then the window appears as it did before attempting to update the index. Then message appears "fatal search engine error (-6) not able to find the file". I just went through an issue - after update 20135, with acrobat not being able to search a PDX file - saying file not found. Update 20138 fixed the issue with acrobat but I suspect the issue still exists… more

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    Resolved  ·  AdminAakash Deep (Software Engineer, Adobe) responded

    Hi,

    The issue has been fixed in our latest Acrobat release (version# 21.001.20142). Please update your Acrobat and let us know if you’re still facing this issue.

    Thanks
    Adobe Acrobat DC Team

13. [Bug Repot] thermometer (progress bar) produces error when trying to change its value (i.e. progress the bar)

    Since the 2021 update (21.001.20135), there is an error when using multiple (overlaying) instances of the progress bar with JavaScript. Code that used to work before now generates an error.

    The error is:

    GeneralError: Operation failed.
    Thermometer.value:1:Console undefined:Exec
    

    To reproduce this, run the following code from the console (JavaScript Debugger):

    // Define the progress bar (thermometer) as a variable for easy reference
    var t = app.thermometer;
    // Start a progress bar
    t.begin();
    // Now start another progress bar
    t.begin();
    // Now end the top progress bar
    t.end();
    // Now try to set the incremental value of the progress bar
    t.value = 1;
    // See the error
    

    Since the 2021 update (21.001.20135), there is an error when using multiple (overlaying) instances of the progress bar with JavaScript. Code that used to work before now generates an error.

    The error is:

    GeneralError: Operation failed.
    Thermometer.value:1:Console undefined:Exec
    

    To reproduce this, run the following code from the console (JavaScript Debugger):

    // Define the progress bar (thermometer) as a variable for easy reference
    var t = app.thermometer;
    // Start a progress bar
    t.begin();
    // Now start another progress bar
    t.begin();
    // Now end the top progress bar
    t.end();
    // Now try to set the incremental value of the progress bar
    t.value

    … more
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14. Adobe Acrobat DC Search index fail

    Adobe Acrobat DC (21.001.20135)

    Yesterday 11/2/21, my Adobe Acrobat DC pro stopped searching indexes I have made. I Opened an index file (*.pdx) which I built using Adobe Acrobat DC pro a couple of weeks previous and when you search for a term, no results are found.
    So I re-built the index again (~8 mins duration) and the index was then able to return hits on search terms. It worked throughout the day yesterday with no problems.

    This morning, I opened the index again (the one I re-built on 11/2) and again it doesn't find any results on search terms that were giving me hits yesterday after I re-built it.
    There is something wrong with Adobe. I am not sure if it has updated recently? The small Adobe symbol at the top left corner of the software used to be black, but now is red? Suggesting a change or update to the software.

    Adobe Acrobat DC (21.001.20135)

    Yesterday 11/2/21, my Adobe Acrobat DC pro stopped searching indexes I have made. I Opened an index file (*.pdx) which I built using Adobe Acrobat DC pro a couple of weeks previous and when you search for a term, no results are found.
    So I re-built the index again (~8 mins duration) and the index was then able to return hits on search terms. It worked throughout the day yesterday with no problems.

    This morning, I opened the index again (the one I re-built on 11/2) and again it doesn't find any results on search terms… more

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15. Auto-name drag-and-drop extracted pages

    Hello,

    My company is in need of a feature that allows the user to control the auto-naming of drag and drop extract pages from Adobe Acrobat.

    Currently, when selecting a few pages from an existing PDF, dragging and dropping them into a file folder onto the computer, the file created is automatically named "Untitled Extract Pages."

    I have a PDF with 400 pages. I have to extract 2-3 at a time and manually rename them. This wouldn't be an issue if they all needed different names, but I need them to keep the same name as the parent file with no change. So if my big PDF is named "ABC123" then I need every file that is extracted from that PDF to be auto-named "ABC123"

    I hope this is clear, and I'm happy to elaborate. I would be very thankful if someone could contact me about this feature, as I need it sooner rather than later for my company.

    Thank you!

    Hello,

    My company is in need of a feature that allows the user to control the auto-naming of drag and drop extract pages from Adobe Acrobat.

    Currently, when selecting a few pages from an existing PDF, dragging and dropping them into a file folder onto the computer, the file created is automatically named "Untitled Extract Pages."

    I have a PDF with 400 pages. I have to extract 2-3 at a time and manually rename them. This wouldn't be an issue if they all needed different names, but I need them to keep the same name as the parent file with… more

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16. Ctrl+F find pattern on next page (walk through search results)

    Searching for Words will sometimes end in more than one result on each page of a multi page document.

    What i would like to suggest today is having a shortcut for "Find on next Page".

    This will be very useful if you have e.g. a stack of independent invoice pages an looking for a specific invoice containing the search pattern. If the search pattern was found multiple times on each page, it's a bit annoying to walk throu each result on a single page while avaiting a next result on another page.

    Can be gladly realized using a combination of "Find Next" Shortcut in combination with "Alt" or "Shift"-Key.

    Searching for Words will sometimes end in more than one result on each page of a multi page document.

    What i would like to suggest today is having a shortcut for "Find on next Page".

    This will be very useful if you have e.g. a stack of independent invoice pages an looking for a specific invoice containing the search pattern. If the search pattern was found multiple times on each page, it's a bit annoying to walk throu each result on a single page while avaiting a next result on another page.

    Can be gladly realized using a combination of… more

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17. cancel

    Provide Auto-Cancel at end of year.

    Other services allow you to check a box that says; after the year if up, would you like us to auto-renew your subscription? And you can select yes or no.

    Please provide this option, I'm forced into remembering to cancel it within a month and risk paying for a product I never use for the whole year because of missing it.

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18. Allow greater precision for control points in Geospatial Measures Dictionary

    In the Adobe SDK Extension to the PDF (ISO32000) standard, Extension Level 3, there are several Array structures that encode a series of control points for Geospatial measurement.

    In particular, we are interested in the /GPTS and /LPTS arrays in the Geospatial Measure Dictionary.

    Since the elements of these arrays are PDF number objects, we can only expect a limited amount of floating-point precision to be preserved by PDF reader implementations (which typically represent PDF number objects as either 32-bit integers or 32-bit IEEE 754 single-precision floating point). This amount of precision is often insufficient for workflows that involve recovering precise geospatial data from Geospatial PDFs.

    For example, imagine we have a control point at the center of the court at Adobe Headquarters (latitude 37.33106, longitude -121.8937). Given that a 32-bit float has ~7 digits of precision, we can expect to see at least some error in the last digit when we perform arithmetic using that control point and page point locations. In order to get a sense of the scale of the error, let's vary each coordinate by 1 on the last digit (eg. latitude 37.33105, longitude -121.8935): we get a location that is ~10 meters away from center of the court (nearby the southeast corner of the court). Thus, by commutativity, we could expect to be introducing error of that magnitude to all locations described by the Geospatial measurement frame.

    In order to better preserve coordinate precision, it would be beneficial to amend the supplemental specification to allow a greater number of significant figures to be encoded in control point coordinates. This would eliminate the control points as a significant source of error (leaving only the page point coordinates, which could then at least be preserved in the maximum fidelity allowed by their own PDF number representation).

    We suggest that this could be accomplished by allowing optional arrays, corresponding to the /GPTS and /LPTS arrays, that would store string objects instead of number objects. These objects could be parsed by the consuming application as floating-point values of arbitrary precision. These optional arrays would be included in addition to and in supplement to the /GPTS and /LPTS arrays, and could be ignored by applications that do not require that level of precision.

    In the Adobe SDK Extension to the PDF (ISO32000) standard, Extension Level 3, there are several Array structures that encode a series of control points for Geospatial measurement.

    In particular, we are interested in the /GPTS and /LPTS arrays in the Geospatial Measure Dictionary.

    Since the elements of these arrays are PDF number objects, we can only expect a limited amount of floating-point precision to be preserved by PDF reader implementations (which typically represent PDF number objects as either 32-bit integers or 32-bit IEEE 754 single-precision floating point). This amount of precision is often insufficient for workflows that involve recovering… more

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19. Participate in Acrobat Beta program

    Hey there,

    Be the first to see what's new in upcoming Acrobat releases. Your feedback will help us make Acrobat even better.
    Please fill out the below form if you are interested in joining the Acrobat pre-release community.

    Pre-release Invite request (quoting the full URL as UserVoice doesn't have option to link a URL
    https://forms.office.com/Pages/ResponsePage.aspx?id=Wht7-jR7h0OUrtLBeN7O4ZLUpB51gn1IrT6FpKlbXnZUQlE3U1RGWlQ2NjRDNU9NMjk3QUZJRVRZMC4u&wdLOR=cEFDA6E87-226E-4DCE-A0AD-55ED267B37E4

    Thanks and Regards
    Aj
    Adobe Document Cloud.

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20. When PDF thumbnails are enabled in Acrobat DC, Explorer starts crashing in Windows 10.

    This is a bug report. It starts as soon as you enable thumbnails in Acrobat DC (or earlier also). Explorer.exe starts crashing. Screenshot attached. Removing thumbnails fixes the issue.

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