2158 results found

1. Cant add additional licence

   BUG - We used to be able to Add Licence for Acrobat Pro DC but now button is no longer available. We have added 65 licences up till now without and issues. Can you fix this.
   Thanks

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2. the greatest file

   So good use file to another computer or sharing

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3. Pro DC intermittent crash when scrolling, recognizing text, editing, etc

   Acrobat Pro DC crashes intermittently at various points during my use of the program. I use it all day long at work, to review claim documents and invoices, and I have to run recognize text, highlight/edit things, and move throughout legal documents by scrolling or searching. It crashes when I try to do literally anything but not every single time. Whenever it crashes, it shows me the crash window twice (window comes up, I click close, it lags and closes the message box, then brings it back up-- every single time, I get the crash notice twice per crash, losing me about 3-5 minutes each time).

   Acrobat Pro DC crashes intermittently at various points during my use of the program. I use it all day long at work, to review claim documents and invoices, and I have to run recognize text, highlight/edit things, and move throughout legal documents by scrolling or searching. It crashes when I try to do literally anything but not every single time. Whenever it crashes, it shows me the crash window twice (window comes up, I click close, it lags and closes the message box, then brings it back up-- every single time, I get the crash notice twice per crash, losing… more

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   Need Info  ·  AdminArvind Yadav (Admin, Adobe) responded

   Sorry for the issue that you are facing while using Adobe Acrobat.
   Could you please share the Crash dump when Acrobat crashes.

   Steps to collect the crash dump :

   When Acrobat crashes (If you get this error message “Adobe Acrobat DC has stopped working”)
   1. Open Windows Task Manager
   2. Got To Processes, there you can see a process “Adobe Acrobat DC” / Acrobat.exe
   3. Right Click on this process and click “Create Dump File”
   4. Dump file will be created in the Temp folder of user (as specified on the dialog you get after creating dump files).
   5. Save this DMP file on any Cloud Storage and Share the link for that with us.

   We will try to analyze your issue on once you share this information with us.

   Regards,
   Arvind

4. Allow disabling attachments saving through Group Policy

   Allow administrators to disable Adobe PDFMaker outlook plugin from including attachments when users save their email as a pdf.

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5. DC version is awful! Tool bar cannot be customize to display only the tools I need, zoom percent not readily available hate this version!!!

   Please give option to display toolbar and features like Acrobat Pro

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6. Confusing Interface When Exporting to TIFFs with Wizard

   The presentation and wording used when creating an Action Wizard to export a group of PDF files to TIFFs is inconsistent and confusing compared to how it is done when exporting a single PDF from the main menu. At the main menu 'Export To' is its own selection at the same level as 'Save', however, in the Wizard I have to first select "Save" (twice) to get to the place where I can tell do an "Export To". And to further add to the confusion you have this other TIFF export option named "Export All Images As TIFF" that led me to falsely believe that this would save my PDFs as single TIFF files. You should at least have the "Export To" choice at the same level as the "Export All Images ..." choices.

   The presentation and wording used when creating an Action Wizard to export a group of PDF files to TIFFs is inconsistent and confusing compared to how it is done when exporting a single PDF from the main menu. At the main menu 'Export To' is its own selection at the same level as 'Save', however, in the Wizard I have to first select "Save" (twice) to get to the place where I can tell do an "Export To". And to further add to the confusion you have this other TIFF export option named "Export All Images As TIFF" that led… more

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7. Action Wizard Inconsistently Names Exported TIFF Files

   When running an Action Wizard that saves/exports a group of PDF files as (single) TIFF files, the very first file will have a ".tiff" extension and the rest will be ".tif". This ONLY happens the very first time you run the Wizard. Subsequent runs yields all files with a ".tif" extension. This is repeatable 100% of the time. Again, this applies when exporting the entire PDF file to a single TIFF file, not the feature that exports all images to multiple TIFF files.

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8. This system should not be so difficult to operate.

   This system should not be so difficult to operate.

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9. Adobe Acrobat X Pro texts automatically highlighted with different colors (bug/error?)

   I've been using Adobe Acrobat X Pro in Windows 10 for 2 years now and this is the first time I have encountered this kind of bug/error.

   First problem was Acrobat crashed then I can't open it anymore so I re-installed the whole CS6 Design and Web Premium. Afterwards, that's where I saw the texts were highlighted in different colors. If I zoom in, the highlight disappear but when I zoom out, the highlight changes.

   Can someone help me?

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10. Don't automatically download updates through metered Internet connections

    Adobe products, like Acrobat DC and Acrobat Reader DC, should NOT download updates when Internet access is established through a metered connection.

    When Adobe products download updates in the background through a metered connection, the data limit is reached in a snap and it's not possible to continue working for the rest of the month (depending on contract with the Internet provider) unless new, very expensive Internet allotment is bought.

    (https://support.microsoft.com/en-us/help/4028458/windows-metered-connections-in-windows-10)

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11. [BUG REPORT Adobe Acrobat] Importing images into existing files is really slow in Catalina

    1)BRIEF TITLE
    Importing images into existing files is really slow in Catalina.

    2) STEPS TO REPRODUCE THE ISSUE
    Here below you can find the video reference with comparison between iMac Capitan where everything works fine and iMac Catilina where everything works bad.

    https://drive.google.com/file/d/1J6XnMl4JVT1OaaerVXq9ViYiZeQm7jsb/view?usp=sharing

    3) ENVIRONMENT
    iMac Late 2015 / Mac book Pro 2016
Mac OS Catalina 10.15.1 / 10.15.2
CPU iMac: 3,3Ghz Intel Core i7
    CPU Mac Book Pro: 2,7 GHz Intel Core i7 quad-core
MEMORY: 16GB
    
Software: ADOBE ACROBAT 2019.021

    4) EXPECTED RESULT
    We would expect that importing images in existing file is quick and immediate as it happens on previously OS X (see video reference on point 2)

    5) OBSERVED RESULT
    Importing images into existing file is really slow: importing 6 images takes 25 seconds (see video reference on point 2)

    6) NOTES
    We have already contacted the Adobe support and they have confirmed that this is a bug, so they've suggested to contact you.

    1)BRIEF TITLE
    Importing images into existing files is really slow in Catalina.

    2) STEPS TO REPRODUCE THE ISSUE
    Here below you can find the video reference with comparison between iMac Capitan where everything works fine and iMac Catilina where everything works bad.

    https://drive.google.com/file/d/1J6XnMl4JVT1OaaerVXq9ViYiZeQm7jsb/view?usp=sharing

    3) ENVIRONMENT
    iMac Late 2015 / Mac book Pro 2016
Mac OS Catalina 10.15.1 / 10.15.2
CPU iMac: 3,3Ghz Intel Core i7
    CPU Mac Book Pro: 2,7 GHz Intel Core i7 quad-core
MEMORY: 16GB
    
Software: ADOBE ACROBAT 2019.021

    4) EXPECTED RESULT
    We would expect that importing images in existing file is quick and immediate as it happens on previously OS X… more

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12. It would be helpful to be able to keep a running count of items when doing takeoff for this things like windows, doors etc

    It would be helpful to be able to keep a running count of items when doing takeoff for this things like windows, doors etc

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13. Errors syncing preferences

    I'm running Acrobat DC as part of Creative Cloud (CC) on several Macs. I use the sync feature to sync Acrobat preferences between all of these computers. I especially rely on the Acrobat preferences being sync'd for things like signatures and custom toolbars arrangement. I recently added two new computers, a MBP and an iMac Pro. When I installed CC and Acrobat DC on the MBP it worked fine. But on the iMac Pro Acrobat preferences sync is broken. The following steps illustrate the problem:

    1) Reboot the system to start from a clean state. Make sure no applications or documents are open. See screenshots 1-3 for specific versions of Creative Cloud and Acrobat Pro DC.

    2) Launch Acrobat Pro DC from Creative Cloud

    3) Open Acrobat preferences, Adobe Online Services section (screenshot 4). Note "Sync preferences across devices and document services" is unchecked

    4) Check "Sync preferences across devices and document services" (screenshot 5)

    5) Click OK to close preferences. Try to reopen preferences to see if the preference change was successful and an error dialog is displayed (screenshot 6). The error message refers to another PDF document but no PDFs are open.

    6) Quit Acrobat and try to uninstall and reinstall from CC (screenshots 7-9)

    7) Reopen Acrobat and try to open preferences. Same error dialog (screenshot 10)

    8) Reboot and reopen Acrobat again. Open preferences. "Sync preferences across devices and document services" option is now grayed out (screenshot 11)

    9) Close preferences and reopen. Now the "Sync preferences across devices and document services" option is checked, although I didn't check it. (screenshot 12)

    10) Quit Acrobat and relaunch. Open preferences. "Sync preferences across devices and document services" option is now grayed out again, but this time its checked (screenshot 13)

    11) Close preferences and try to reopen. Now the error dialog is back (screenshot 14).

    12) Quit and relaunch acrobat and open preferences - same error dialog.

    13) Reboot and reopen Acrobat again. Open preferences. "Sync preferences across devices and document services" option is now unchecked and grayed out again (screenshot 15
    )

    14) Close preferences and reopen. Again, the "Sync preferences across devices and document services" option is checked, although I didn't check it. (Screenshot 16)

    15) Quit Acrobat and relaunch. Open preferences. "Sync preferences across devices and document services" option is now grayed out again, but this time its checked (screenshot 17)

    16) Close preferences and try to reopen. Now the same error dialog from steps 5, 7, and 12 above is back.

    At this point steps 13-16 repeat in a loop. If I uninstall Acrobat the process goes back to step 6 and repeats from there.

    I'm running Acrobat DC as part of Creative Cloud (CC) on several Macs. I use the sync feature to sync Acrobat preferences between all of these computers. I especially rely on the Acrobat preferences being sync'd for things like signatures and custom toolbars arrangement. I recently added two new computers, a MBP and an iMac Pro. When I installed CC and Acrobat DC on the MBP it worked fine. But on the iMac Pro Acrobat preferences sync is broken. The following steps illustrate the problem:

    1) Reboot the system to start from a clean state. Make sure no applications or… more

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14. How about making it possible to bookmark a page. Doesn't work and no help!

    I have a document opened, and would like to add a bookmark. I have the bookmark panel open and I have the left pull down icon f"Options", another icon labelled "Find Current Bookmark", but its grayed out, (no bookmarks yet). What am I missing?

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15. The Pdf Reader show no number of pages in the folder

    In each folder of Windows 10 computer you can change, what the columns show. They show normally the date and size of the files. If the Pdf-Reader document is in a folder and i want to show how many pages my Pdf-Reader document have, it does not work.

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16. Copying pdf breaks formatting

    When copying anything from a pdf file to Microsoft Word or other text editors, the formatting is always messed up in many places, like double or missing spaces between words or missing line breaks.
    It would be much better if the formatting would be kept the same. This only happens when copying from a pdf, no other program/app does this on any other device.

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17. I have the problem several times when I start with a design and end with this, it becomes a very large file, so I can work with it more easi

    I have the problem several times when I start with a design and end with this, it becomes a very large file, so I can work with it more easily, this will then be up to 1.6 GB, I would like you to make this smaller in illustrator, just like in photohsop. And also the idea of turning all layers into a layer, just like in photoshop

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18. how do i get vedio to play elements 11 windows 10

    how do i get vedio to play elements 11 windows 10

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19. I'm getting a "wrong diskette" error trying to save pdf from CD

    I'm getting a "wrong diskette" error trying to save pdf from CD

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20. Preventing any moron with an acrobat licence from editing print ready files

    If someone expands text on indesign or illustrator before exporting, it means they do not want it to be editable in acrobat and now it will automatically convert it back unless the file is password protected.

    That is not ok. Missing the old versions.

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