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Acrobat for Windows and Mac

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268 results found

  1. Cannot send file for signature. Error message : Forbidden - Operation could not be completed. Please try later

    6 votes

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    Under review  ·  3 comments  ·  Fill & Sign  ·  Admin →
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  2. I have an adobe acrobat DC, and I've tried several times to fill in a form on the app. However on the Fill & Sign tool, the Add Text function isn't turning up. How can I fix this?

    6 votes

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  3. I had a 42 page document that I needed to send out for initials & signatures. I carefully [for 30 minutes] prepared the document for sender + 2 signers, sent to be "prepared" and then clicked sign. It came back with me being the only signer in every place I had prepared. This despite checking and double checking the emails addresses were correct for signers 1 & 2. So I tried going in and editing the fields, which still did not resolve the problem. So I deleted the document and redid it...with the same result. I called support and spoke…

    6 votes

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    Under review  ·  2 comments  ·  Fill & Sign  ·  Admin →
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  4. Although this has been mentioned by others, I wanted to bring a different perspective to the request. Apologies for doubling up on the ask--

    Please allow users to create multiple signature profiles. It is impractical for many businesses and, honestly, the effect is kind of sexist. The impact of the policy likely affects women who use Acrobat DC disproportionately as they are more likely to use separate names in the workplace and their private lives compared to their male counterparts. They are also more likely to serve in roles where they may have to sign on behalf of one or…

    5 votes

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    0 comments  ·  Fill & Sign  ·  Admin →
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  5. On Request Signatures: The pre-filled data that I put in the boxes looked all neat and tidy before sending. Then when the document came back, the font in the prefilled boxes was twice as large and only half the address could be read! On a contract! The document does not appear to everyone the same way that it appears when I am creating it and now my contracts look like noob work. How am I to guess how pre-filled data will look if it is deceiving while building the doc? I put a screen shot of it, the suite, city,…

    5 votes

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    0 comments  ·  Fill & Sign  ·  Admin →
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  6. The fill & sign feature allows text to be added to the PDF but duplicates it in other areas when attempting to move the text box. The text also disappears completely requiring an entire reboot of the document. I spend more time opening and closing the document than entering text.

    5 votes

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    0 comments  ·  Fill & Sign  ·  Admin →
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  7. We sometimes need to handle documents with sensitive personal information (such as people's Social Security Numbers) in Adobe Sign. In that case, once the signatures are collected on the document, we need to transmit it to the final recipient in a more secure manner than by email, in order to comply with Massachusetts privacy law. In some cases the "mask" feature could be applied to the sensitive fields, but in others that wouldn't work because the document requester needs their SSN to appear on the completed document. For these cases, it would be useful to have the ability to disable…

    5 votes

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    0 comments  ·  Fill & Sign  ·  Admin →
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  8. Most of my customers need to code invoices, the open text option doesn't allow for the enter key to add additional lines. It would be awesome for them to either fill in a preset 'stamp' or add comments with more functionality

    Allow signer to add custom text option to the Request E-signatures feature

    5 votes

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    0 comments  ·  Fill & Sign  ·  Admin →
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  9. Enable all documents created in E-sign to automatically have a pre-defined reminder set up (ie pre-define in settings 3 days, 1 week etc) so its no longer needed to remember to go in and set up the reminder after issuing the document.

    5 votes

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    0 comments  ·  Fill & Sign  ·  Admin →
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  10. When we create a Fill & Sign template it needs to be accessible from the desktop app and not REQUIRE us to go online to reuse that form.

    5 votes

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    0 comments  ·  Fill & Sign  ·  Admin →
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  11. Add the checkmark under fill and sign to quick tools

    5 votes

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    5 comments  ·  Fill & Sign  ·  Admin →
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  12. When signed into Adobe Acrobat DC and computer is behind a corporate HTTP proxy you can't delete signatures or initials.

    Steps to replicate:
    Sign into Adobe Acrobat DC on a PC behind a corporate HTTP proxy
    Open a PDF with Adobe Acrobat DC and go to Tools->Fill and Sign->Sign
    Clicking on grey stop sign next to signature or initial has no effect

    Only workaround is to close Adobe Acrobat DC and rename %appdata%\Adobe to Adobe_BAK and get the user to sign back into Adobe Acrobat DC with their Adobe ID

    If you delete only the %appdata%\Adobe\Acrobat\DC\Security\acrobatfsssignature_initials files then…

    5 votes

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    5 comments  ·  Fill & Sign  ·  Admin →
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    Hi,

    Thanks for reporting the issue. Can you please try the following steps :

    1. Go to Fill and Sign. Choose Me.
    2. Wait for some time so that all network calls are completed in the background.
    3. Try deleting the signature now.

    Let me know if this helps.

    Regards,
    Sandeep Grover

  13. Once I have uploaded the image of my signature in the Fill & Sign tool, it's not more possible to remove it. Clicking the "X" button doesn't work. I've closed and re-opened Adobe DC. I also tryed to reinstall it, but nothing.
    After reinstallation if I uload again an image in the fill&sign tool, it's not possible to remove it.
    Adobe Acrobat Pro 2023.008.20470 64bit
    Win 11

    4 votes

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    0 comments  ·  Fill & Sign  ·  Admin →
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  14. I've noticed that when you send out a document to be filled and signed the text boxes do not enter onto a new line when the text reaches the end of the box but instead continues on the same line, off the page, so that you cannot read what everything that has been typed. This is a serious issue and, I would imagine, should be a fairly simple fix. Very irritating and potentially hindering to business.

    4 votes

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    0 comments  ·  Fill & Sign  ·  Admin →
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  15. When I click add signature, the app grey out and nothing happened.

    MacOS Ventura 13.4.1

    4 votes

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    0 comments  ·  Fill & Sign  ·  Admin →
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  16. Please fix this irritating bug. Our users need this function.
    With previous versions of Adobe Acrobat this function worked well.
    When first installing Adobe Acrobat it works but after closing and re-opening it ceases to work correctly.
    This BUG applies to the PRO version only, Reader DC work fine.

    4 votes

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    3 comments  ·  Fill & Sign  ·  Admin →
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  17. I utilize this tool regularly for my clients and every single time it glitches and sometimes I even lose information that I spent an hour typing up and it will not save even if I have previously saved. This is very frustrating and making me consider a new platform!

    4 votes

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    0 comments  ·  Fill & Sign  ·  Admin →
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  18. We have installed Adobe Acrobat Pro DC on all our user machines.

    For the people with a license we let them log in so they can use the Pro features.
    For the people without a license we let them use this version as a Reader.

    This worked out great, but now we found out a bug.

    With Adobe Acrobat Pro DC when adding a signature image I go to "E-Sign" > "Fill & Sign Yourself" > "Sign" > "Add Signature" > "Image" > Browse to the image signature (.PNG) > Click OK

    And we receive a warning "You do not…

    4 votes

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    0 comments  ·  Fill & Sign  ·  Admin →
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  19. When sending a document to someone using the eSign digital signature feature, they have the options "Type" "Draw" or "Image". I request that we as the sender have the ability to remove the "Type" option. A typed signature on the resultant signed pdf file is not suitable for legally binding documents. I want to the ability to restrict the recipient to the "Draw" and "Image" options so that a real signature is captured on the document.

    4 votes

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    0 comments  ·  Fill & Sign  ·  Admin →
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  20. Sometimes 'Blank' IS the right value for a dropdown list. I do not understand why a user cannot request a signature when the form has been designed with an option in a dropdown field that has a blank value. This error occurs even if the user has selected a value other than 'blank'.

    4 votes

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    2 comments  ·  Fill & Sign  ·  Admin →
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