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Acrobat for Windows and Mac

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254 results found

  1. 1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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  2. When requesting signatures, the next screen does not load

    1 vote

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    2 comments  ·  Fill & Sign  ·  Admin →
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  3. Hello,

    I have the following problem ...

    We open the PDF files via Sharepoint, then a file is opened online via the Adobe Document Cloud.

    These can then be edited and saved there.

    Now we come to the problem.

    If you edit a PDF file and edit it with the couser (mouse) it works and there is no problem.

    But if you edit the file with your finger or the pen and write things into it, the written thing disappears a short time afterwards. But only if you put the pen down and then write something new, the previous one…

    3 votes

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    0 comments  ·  Fill & Sign  ·  Admin →
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  4. I added form fields (including a signature field) to a PDF, using Acrobat DC. Now, when users try to fill and sign the form using Reader, they get an error message reading, "The operation failed because Adobe Acrobat encountered an unknown error." They are unable to save a signature onto the document.
    Not the most helpful of error messages. How can I avoid users getting this error?

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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  5. When I enter a Polish character (for example Ł), the font changes, letters get displaced and the text is unreadable. When I close and reopen the file, the text changes to a random string.

    macOS 11.5.2
    Adobe Acrobat Reader DC
    Architecture: x86_64
    Build: 21.5.20058.441104
    AGM: 4.30.107
    CoolType: 5.14.5
    JP2K: 1.2.3.48698

    2 votes

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    0 comments  ·  Fill & Sign  ·  Admin →
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  6. Option to choose a drafted or active web form and duplicate/copy it into another draft to save time prepping a slightly updated form for different uses.

    4 votes

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    0 comments  ·  Fill & Sign  ·  Admin →
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  7. We use to have the option to change the circle tool color to red and now I don't see it. Also, the circle is now more like a rectangle with rounded edges? I use this option a lot.

    2 votes

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    0 comments  ·  Fill & Sign  ·  Admin →
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  8. To whom it may concern,
    I noticed that fill and sign tool is not provided in Adobe Acrobat Reader
    specifically in the version English supporting Arabic; so I chatted with
    technical representative who admitted that this tool has not provided yet to the mentioned version and they worked on it. I also asked him/her when he/she expected to be added; so he/she suggested
    to fill this form to see this suggestion. I hope to support this idea, please. Thank you

    2 votes

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    0 comments  ·  Fill & Sign  ·  Admin →
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  9. I can't seem to add a @ in the signers field, I use a french keyboard layout on windows 10.

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    The issue has been fixed as part of the latest Update. Kindly go to Help > Check for Updates.

    Do let us know in case of any concerns.

    Regards,
    Sandeep Grover

  10. Request Signature and Fill and Sign is not working. When you click on Request signature it logs you out.

    4 votes

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    1 comment  ·  Fill & Sign  ·  Admin →
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  11. I understand protecting a document after a signer(s) has completed his/her signature. However, pdf creator should be able to remove a signer(s) should their signature no longer be required (based on the signer not signing the pdf yet). Additionally, this functionality should be doable on desktop software vs forcing user to do it online/cloud.

    2 votes

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    0 comments  ·  Fill & Sign  ·  Admin →
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  12. There needs to be an option to assign fields to 'Anyone' on a multi-signer 'Complete in Any Order document'. Acrobat allows you to choose both options but the result comes back as a ghost check box or blank spot where a field should be. After a couple of days of trouble shooting and requesting assistance from Adobe, it isn't a feature available. But it is? The error that comes up is "There are fields in the agreement that are not assigned to a specific recipient. When recipients participate in any order these fields are not available for filling." Can they…

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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  13. 1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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  14. I am using Adobe Sign to sign numerous documents. I need the signature field to show the date of signature as well. If the signers chooses to sign by typing or drwaing, I get the date below the blue line, but I dont get this if the signer uploads the singature as an Image.

    I basically need the opposite of what is described here:
    https://helpx.adobe.com/sign/kb/why-date-and-signer-name-disappear-below-the-signature-line-on-a-signed-document-adobe-sign.html

    3 votes

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    0 comments  ·  Fill & Sign  ·  Admin →
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  15. I am trying to fill in a PDF and the editable field loses focus frequently, even while typing. I keep having to click back into the box to fill in my information. System details here:
    Account Detail:
    User Rights: Regular
    User Account Control: Default
    Process Integrity: Medium
    Profile Type: None
    Acrobat Detail:
    Sandboxing: Off
    Protected View: Off
    Captive Reader: No
    Multi-Reader on Desktop Support: Off
    Applications Installed:
    Office Version: Office 2016 64-bit
    Outlook Version: Outlook 2016 64-bit
    Available Physical Memory: 3664580 KB
    Available Virtual Memory: 3481172 KB
    BIOS Version: MSFT - 2
    Default Browser:
    Default Mail: Microsoft Outlook
    mapi32.dll
    Version:…

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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  16. I found issue that unable to fill Thai language in PDF when using Acrobat DC for Mac.

    Typing in English is ok but not on Thai.

    2 votes

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    0 comments  ·  Fill & Sign  ·  Admin →
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  17. I've using Adobe Acrobat Pro DC. How to change the settings for to make any selected word to enter in pdf without retyping the same word for next time. Previously, it will show word box so that I can select the previous text that have been typing in pdf. But, now it was missing. kindly help

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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  18. I get too many email notifications. Suggestion: add new option in "My Events" email notification: "Agreement signed by all signers and filed" (currently the option "Agreement signed or approved" sends me email when each signer signs. I only want an email when all signers have signed and the "Agreement is signed and filed".

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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  19. 1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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  20. Mac Book Air M1

    Using AA DC fill and sign error - told me to contact the IT department after submitting an email request for someone to sign my read-only pdf. I am a sole business owner with no IT department?

    1 vote

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    1 comment  ·  Fill & Sign  ·  Admin →
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