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Acrobat for Windows and Mac

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Acrobat for Windows and Mac

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159 results found

  1. I did NOT give consent for Adobe to save my signature into their cloud service!
    This feature of saving my signature outside my computer should NEVER be activated without my permission!
    Signing could and SHOULD be performed only locally by using local images and file, there is ABSOLUTELY NO NEED for using your cloud services.

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hi,

    Thanks for providing your feedback. This is an As Designed feature in order to provide you a seamless signing experience.

    I will share this feedback with the team and will let you know in case we have any update.

    Regards,
    Sandeep

  2. I was previously able to sign documents using a saved image via the fill and sign feature. I have now installed DC and when i open the fill and sign feature, I am able to add text to a PDF document but when i click the 'Sign' button, my saved signature images do not load. The box which is supposed to contain the signature images shows up but there is no content in it.

    This is happening with multiple docs. I was able to use this feature without any trouble until a few days back.

    3 votes

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hi,

    Thanks for reporting the issue. Can you please provide us some more details :

    1. Please make sure you are on the latest version of Acrobat. To check go to Help > Check for Updates.
    2. Are you observing a blank Sign drop down in Fill and Sign app?
    3. Are you able to use the Adobe Sign application?
    4. Can you please try signing out and then signing in to Acrobat?
    5. Are you under some network/firewall restrictions? If yes, can you please disable them and try again.

    Regards,
    Sandeep Grover

  3. When I start using the "Fill and Sign" function, it shuts down. Nothing gets saved either. It keeps happening. I tried to download my document, re-download the document, printed and scanned the document, and it is still doing it. I tried all of the fixes that were listed on the website and then restarted the computer and nothing was fixed.

    2 votes

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hi,

    We recently made some fixes in Fill and Sign area. I request you to please update your application to the latest version by going to Help > Check for Updates.

    Please let us know if you are still able to observe the crash on the latest build.

    Regards,
    Sandeep Grover

  4. Cannot send file for signature. Error message : Forbidden - Operation could not be completed. Please try later

    6 votes

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    Under review  ·  3 comments  ·  Fill & Sign  ·  Admin →
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  5. Only 2 signature / initial images can be stored currently. Every time I want another signature I have to swap out an existing image for one from my files. It would be hugely beneficial to be able to maintain a much larger selection of stored signatures / initials for completing documents for multiple members of the household.

    182 votes

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  6. fill & sign option not able to open, please give some solution

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hi,

    Thanks for reporting the issue and we are sorry for the inconvenience caused to you.

    Can you please try signing out from your application. Go to Help > Sign out.

    Sign in again to the application and try to use Fill and Sign.

    Please let us know if the issue persists.

    Regards,
    Sandeep Grover

  7. 23 votes

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  8. I like that I can now scroll through the entire document and not just one page at a time but I can't scroll with my touchscreen because it always thinks I'm trying to "fill". It would help a lot if I could also scroll using touchscreen in my business.

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hi,

    Thanks for reaching out to us.

    We are investigating the issue at our end and will let you know in case of any updates.

    Regards,
    Sandeep Grover

  9. I am having an issue with the "Fill in and Sign" feature. When I open up a PDF that doesn't have fillable fields but I'm just trying to add text to the page, as soon as I hit the letter "A" key, I get an error message that says, "Currently there are no form fields in this PDF. DO you want Adobe Acrobat to detect form fields for you?" This only happens when I have the Single Key Shortcut Accelerators enabled in preferences. When I don't, I can type the text without an issue but when they're enabled it triggers…

    3 votes

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Thanks for providing your feedback. We will let our engineering team know about this issue and will inform you in case of any updates.

    Regards,
    Sandeep

  10. after al long work with the fill&sign tool, didn't succeed to save the changes. I've received the message: "the operation failed because Adobe Acrobat encountered an unknown error"
    can't save any changes

    4 votes

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    Under review  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  11. I had a 42 page document that I needed to send out for initials & signatures. I carefully [for 30 minutes] prepared the document for sender + 2 signers, sent to be "prepared" and then clicked sign. It came back with me being the only signer in every place I had prepared. This despite checking and double checking the emails addresses were correct for signers 1 & 2. So I tried going in and editing the fields, which still did not resolve the problem. So I deleted the document and redid it...with the same result. I called support and spoke…

    6 votes

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    Under review  ·  2 comments  ·  Fill & Sign  ·  Admin →
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  12. Using 'Send for Signature' with added signature block. Date does not appear when uploading an image. Unlike type and draw which has the date automatically added under the signature. See tickets #0188780191 and #0188780008 on 3/21/17.

    4 votes

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    1 comment  ·  Fill & Sign  ·  Admin →
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  13. Auto Fill won't disable and just forces the same entries into multiple sections. Basically I can't fill out a form with out acrobat putting the same words in most of the sections. For example if i type my zip code in the zip code box it make every zip code, sate, city box whatever i type and i can't change any box without it automatically changing all of them.

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hi,

    Thanks for providing you feedback and we are sorry for the inconvenience caused to you.

    Can you please provide some detailed steps of the issue. It will be great if you could share a video of the issue.

    Regards,
    Sandeep Grover

  14. It takes to long loading signature image file, after start-up of Acrobat.

    It may be the file, which is lightweight, or sync with online account in general at that moment.

    4 grey blue squares rotate aout 3-5 sec.

    1 vote

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    2 comments  ·  Fill & Sign  ·  Admin →
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    Hi,

    Thanks for reporting this issue. We have informed this to our engineering team and will let you know in case of any updates.

    Regards,
    Sandeep

  15. To have the option to turn off messages when I add/or place a signature, really annoying. Otherwise, I like the product, I use it everyday

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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  16. I fill data in a PDF form and save the changes. When I return to the document at a later stage, and make a single change, I lose all the previous data entered, only retaining the last change. It is annoying to lose all your typed data.

    Luckily I save it in Dropbox, so can get back to original revisions.

    1 vote

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    1 comment  ·  Fill & Sign  ·  Admin →
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  17. When we (in my company) sign documents with "fill and sign", we get following instant message; " When you save a form with signature or initials you will no longer be able to edit the existing form fields". This is perfect! BUT; this is not true! Even after the document is saved, others can change anything in the document, and even delete the signature!!!?!! Should be possible to choose if others should be able to sign (as multiple signatures often is needed), or if it should be totally locked for any editing after signing!

    1 vote

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    Under review  ·  9 comments  ·  Fill & Sign  ·  Admin →
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  18. Make it actually work. Total waste of my time. Super disappointing. Docusign has you beat all over the place.

    0 votes

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    0 comments  ·  Fill & Sign  ·  Admin →
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  19. Holding the Command key (Mac) or Control key (Windows) should allow for selecting/highlighting multiple, separate characters or words within a text field. Similar to how the Shift key can be used to select/highlight a single range of characters.

    This would allow easier batch modification, to be used when making many singular characters within a paragraph into subscripts, for instance. Command or Control-selecting each character to be modified then enables the user to only have to click the subscript button once, instead of for each character after highlighting.

    0 votes

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