Acrobat for Windows and Mac

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

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If you are still using Acrobat 11.x or other older versions, please note that those are no more supported by Adobe. Try out the latest, Acrobat DC.
In case your concern is not addressed in the latest version, please report the issue against Acrobat DC.

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For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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  1. 10 votes

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    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    Thanks for providing your feedback. We will forward this request to the appropriate team and let you know in case of any updates.

    Regards,
    Sandeep

  2. Google Suite (Gmail) contacts integration

    Allow user to access his contact list saved in gmail to send pdfs off for signature. There is no integration between a google suites account and Adobe Acrobat Pro DC. Even after adding the custom email in Pro DC, one has to copy paste email addresses when using the fill/sign feature.

    1 vote

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    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    Thanks for providing your feedback. We will forward this request to the appropriate team and let you know in case of any updates.

    Regards,
    Sandeep

  3. 4 votes

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    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    Can you please provide us the following details :

    1. Version of your Acrobat. Go to Help → Check for Updates.
    2. Does the crash happens with every file or a specific PDF. If possible can you share the PDF file at sagrover@adobe.com.
    3. Are you on Win or MAC? Also can you tell us your OS version.

    Regards,
    Sandeep

  4. Can't delete saved signatures or initials

    When signed into Adobe Acrobat DC and computer is behind a corporate HTTP proxy you can't delete signatures or initials.

    Steps to replicate:
    Sign into Adobe Acrobat DC on a PC behind a corporate HTTP proxy
    Open a PDF with Adobe Acrobat DC and go to Tools->Fill and Sign->Sign
    Clicking on grey stop sign next to signature or initial has no effect

    Only workaround is to close Adobe Acrobat DC and rename %appdata%\Adobe to Adobe_BAK and get the user to sign back into Adobe Acrobat DC with their Adobe ID

    If you delete only the %appdata%\Adobe\Acrobat\DC\Security\acrobatfsssignature_initials files then…

    5 votes

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    5 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    Thanks for reporting the issue. Can you please try the following steps :

    1. Go to Fill and Sign. Choose Me.
    2. Wait for some time so that all network calls are completed in the background.
    3. Try deleting the signature now.

    Let me know if this helps.

    Regards,
    Sandeep Grover

  5. Send for signature bug

    Clicked to fill and send for signatures, added email address, it then tells me I need to sign in or upgrade to use this feature despite it saying under Help that I am still signed it. Click sign in to sign in again and nothing happens. No pop up windows, no movement, computer is not frozen, everything else is working. If i wanted to do something else in Adobe DC I could. I'm already a subscriber. Why is this not working?

    1 vote

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    Under review  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  6. Fill & Sign Won't Save File

    After I fill in and sign the document, it won't save. The circle just spins forever until I eventually give up. Now I have to physically print the document and then scan it in, very frustrating and costing me time.

    3 votes

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    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    Thanks for writing to us. In order to better understand the issue can you please provide the following details:

    1. Version of your Acrobat.
    2. Are you observing the continuous circle on the save dialog or somewhere else? It will be great if you can share a screenshot.

    Regards,
    Sandeep

  7. Signature disappears

    Signature disappears, asks me to add a new one, when I add a new one, it asks me to choose between the old and the new. Then I choose the old one, but it still won't let me add it to the document!

    1 vote

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    1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    Thanks for writing to us. Please try to follow the below steps :

    1. Enter Fill and Sign app and then wait for 10 secs to make sure all network calls are complete.
    2. You can make your selection in case you observe the signature selection dialog.
    3. Try to place signature/initial.

    Regards,
    Sandeep Grover

  8. rotate signature

    We have lost the ability to rotate signature. I use to insert over my professional stamp

    2 votes

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    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    Thanks for writing to us. It will be great if you could provide some more information :

    1. Version of your Acrobat.
    2. Version of your OS.
    3. What are the exact steps you are performing?

    Regards,
    Sandeep

  9. I did NOT give consent for Adobe to save my signature into their cloud service!

    I did NOT give consent for Adobe to save my signature into their cloud service!
    This feature of saving my signature outside my computer should NEVER be activated without my permission!
    Signing could and SHOULD be performed only locally by using local images and file, there is ABSOLUTELY NO NEED for using your cloud services.

    1 vote

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    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    Thanks for providing your feedback. This is an As Designed feature in order to provide you a seamless signing experience.

    I will share this feedback with the team and will let you know in case we have any update.

    Regards,
    Sandeep

  10. Hey, what if you didn't make your product much worse for no reason. Like say, if when I clicked on Fill Forms, it did the thing it always us

    What if you didn't make your product worse for no reason. Like what if when I clicked Fill Forms it did what it used to do, which was let me actually click on the PDF and write things in.

    Instead, now clicking on the button pops up a GIANT ******** HUGE SCREEN BLOCK prompt with two options on it, one that lets me use the feature, and the other that brings me to a completely different feature.

    If you want to add another feature, add another tool, so that I can ignore it, instead of making literally every time I…

    2 votes

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    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    Thanks for your feedback. We have raised your concern to the engineering team and we will get back to you once we have an update.

    Regards,
    Sandeep Grover

  11. GET RID OF 'WHO NEEDS TO SIGN FIRST' SCREEN

    I am not sure why there is now a screen after I press the fill & sign button that asks who needs to fill and sign first, but it is just 1 more step, one more click I have to make before signing each document I open - very inconvenient. This extra step also seems to slow down the time it takes adobe to open and prepare my document for any sort of editing.

    18 votes

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    10 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

    Hi All,

    Fill and Sign and Adobe Sign (formerly known as Send for Signature) are now consolidated into a single Sign tool where you can either fill & sign a document or get a document signed from others. It includes a simplified experience that asks you who needs to fill and sign first: you or others and then walks you through the steps to complete the task. It’s the one place for all your form filling and signature needs. For detailed information, you may refer to the article What’s new in Adobe Acrobat DC

    This is designed behavior, I will check with the team and will share an update soon.

    Thanks for your time and patience on this.

    Regards,
    Sandeep Grover

  12. Bug? Signature not possible if page orientation changes

    I have a document with 3 pages. Two pages have landscape orientation and the last one has portrait orientation. It is not possible to sign the last page on the bottom of the page. The signature (with a picture) vanishes after closing the fill&sign tool. It reappears after opening the tool again, but anyway it is not visible in the resulting pdf-file. No matter if I use the PDF-Export of Excel or if I use the PDF Add-In of Acrobat in MS Office to create the PDF.

    1 vote

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    4 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  13. Acrobat Pro is Suddenly Shutting Down When I start typing

    When I start using the "Fill and Sign" function, it shuts down. Nothing gets saved either. It keeps happening. I tried to download my document, re-download the document, printed and scanned the document, and it is still doing it. I tried all of the fixes that were listed on the website and then restarted the computer and nothing was fixed.

    2 votes

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    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    We recently made some fixes in Fill and Sign area. I request you to please update your application to the latest version by going to Help > Check for Updates.

    Please let us know if you are still able to observe the crash on the latest build.

    Regards,
    Sandeep Grover

  14. Fill and sign does not pull up saved signature image

    I was previously able to sign documents using a saved image via the fill and sign feature. I have now installed DC and when i open the fill and sign feature, I am able to add text to a PDF document but when i click the 'Sign' button, my saved signature images do not load. The box which is supposed to contain the signature images shows up but there is no content in it.

    This is happening with multiple docs. I was able to use this feature without any trouble until a few days back.

    3 votes

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    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    Thanks for reporting the issue. Can you please provide us some more details :

    1. Please make sure you are on the latest version of Acrobat. To check go to Help > Check for Updates.
    2. Are you observing a blank Sign drop down in Fill and Sign app?
    3. Are you able to use the Adobe Sign application?
    4. Can you please try signing out and then signing in to Acrobat?
    5. Are you under some network/firewall restrictions? If yes, can you please disable them and try again.

    Regards,
    Sandeep Grover

  15. fill & sign option not able to open, plaese give some solution

    fill & sign option not able to open, please give some solution

    1 vote

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    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    Thanks for reporting the issue and we are sorry for the inconvenience caused to you.

    Can you please try signing out from your application. Go to Help > Sign out.

    Sign in again to the application and try to use Fill and Sign.

    Please let us know if the issue persists.

    Regards,
    Sandeep Grover

  16. scrolling with touchscreen

    I like that I can now scroll through the entire document and not just one page at a time but I can't scroll with my touchscreen because it always thinks I'm trying to "fill". It would help a lot if I could also scroll using touchscreen in my business.

    1 vote

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    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    Thanks for reaching out to us.

    We are investigating the issue at our end and will let you know in case of any updates.

    Regards,
    Sandeep Grover

  17. Auto Fill won't disable

    Auto Fill won't disable and just forces the same entries into multiple sections. Basically I can't fill out a form with out acrobat putting the same words in most of the sections. For example if i type my zip code in the zip code box it make every zip code, sate, city box whatever i type and i can't change any box without it automatically changing all of them.

    1 vote

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    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    Thanks for providing you feedback and we are sorry for the inconvenience caused to you.

    Can you please provide some detailed steps of the issue. It will be great if you could share a video of the issue.

    Regards,
    Sandeep Grover

  18. Cannot send file for signature. Error message : Forbidden - Operation could not be completed. Please try later

    Cannot send file for signature. Error message : Forbidden - Operation could not be completed. Please try later

    6 votes

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    Under review  ·  3 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  19. Issues with FIll in and Sign Feature in Acrobat Pro

    I am having an issue with the "Fill in and Sign" feature. When I open up a PDF that doesn't have fillable fields but I'm just trying to add text to the page, as soon as I hit the letter "A" key, I get an error message that says, "Currently there are no form fields in this PDF. DO you want Adobe Acrobat to detect form fields for you?" This only happens when I have the Single Key Shortcut Accelerators enabled in preferences. When I don't, I can type the text without an issue but when they're enabled it triggers…

    3 votes

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    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for providing your feedback. We will let our engineering team know about this issue and will inform you in case of any updates.

    Regards,
    Sandeep

  20. changes are not saved

    after al long work with the fill&sign tool, didn't succeed to save the changes. I've received the message: "the operation failed because Adobe Acrobat encountered an unknown error"
    can't save any changes

    4 votes

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    Under review  ·  1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
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