273 results found
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Date field not working properly when Polish user interface is set.
Date field not working in Polish Acrobat Reader DC, Acrobat Pro 2020, Acrobat Pro DC and probably many others similar to those mentioned here. Calendar does not pop up after clicking on date field when Polish UI is set. When user interface language is set to English date field works properly. Even months names and week days names are translated in Polish.
4 votes -
Adobe Sign Web Form / Duplicate Web Forms
Option to choose a drafted or active web form and duplicate/copy it into another draft to save time prepping a slightly updated form for different uses.
4 votes -
Fill and Sign and Request Signature is Not Working
Request Signature and Fill and Sign is not working. When you click on Request signature it logs you out.
4 votes -
Idea
I currently have to edit the appearance of every field (except the Signature) to change the default font from Auto to 10pt. Most of my forms require 12 input fields for multiple signatures and this is time consuming and tedious. Please add a feature for users to set program default preferences for the appearance of fields that are added to a Fill & Sign document.
4 votesHi,
Thanks for providing your valuable feedback. We will share it with the Product management team and let you know once we have some updates.
Regards,
Sandeep Grover -
Invalid JSON
I am trying to use Acrobat Fill and Sign feature to send documents to clients for signature. I go to send them and I get "Invalid JSON" as an error message. It kills to progress to the Fill and Sign process and brings me back to a fresh document. I am using this file created in Acrobat.
I add two email addresses, add my own form language for the email description and body as I need to give info on other processes, and then click Continue and it gives the error message
4 votesHi Eric,
Thanks for reporting the issue and we are sorry for the inconvenience caused to you. I tired locally and was successfully able to send the file for Signature. Could you please confirm the following :
1. Do you see the same error with every PDF file or with this file only?
2. Do you observe the error with this file when you do not change the subject/body with your own language?
3. Also are you using English or some other language for Subject/Body? Did you use any special characters?Regards,
Sandeep Grover -
Please create circle text boxes
I have created a PDF that has a circle in the middle for ideas. The user is to fill in their ideas and input text in the center of this circle. However, there is no circle text box option available in Acrobat. I have to lay a square text box over the circle which looks unattractive and odd. I'd love to be able to type text inside of a circle in Acrobat for more creative design of PDFs. Thank you!
4 votesThanks for providing your feedback. We will share it with the product management team and let you know once we have some updates.
Regards,
Sandeep Grover -
FILL AND SIGN FREEZING
Fill and sign has recently started freezing the whole application. Gets worse when adding text in the fill and sign tool.
4 votesHi,
Can you please provide the following details :
1. Does the app freezes when you try Fill and Sign with all PDF files or specific PDF files. If possible can you please share a sample PDF.
2. Did you try using Comments/Edit after opening the PDF?
3. Once the application freezes, open task manager and go to Acrobat.exe process, right click and create a process dump. Kindly share that with us.Regards,
Sandeep -
I can't place my signature in my document using fill and sign. It seems trying to open the signature pic
This is a bug or a malfunction, not an idea.
I can't place a signature in my document4 votesHi,
Can you please provide the following details :
1. Please ensure you are on the latest version of Acrobat. Go to Help > Check for Updates.
2. Is the issue reproducible for all PDF’s or some specific PDF. If possible can you please share a sample file.
3. Are you shown any error? can you provide a snapshot of the same.Regards,
Sandeep -
4 votes
Hi,
Can you please provide us the following details :
1. Version of your Acrobat. Go to Help → Check for Updates.
2. Does the crash happens with every file or a specific PDF. If possible can you share the PDF file at sagrover@adobe.com.
3. Are you on Win or MAC? Also can you tell us your OS version.Regards,
Sandeep -
Fill and sign does not pull up saved signature image
I was previously able to sign documents using a saved image via the fill and sign feature. I have now installed DC and when i open the fill and sign feature, I am able to add text to a PDF document but when i click the 'Sign' button, my saved signature images do not load. The box which is supposed to contain the signature images shows up but there is no content in it.
This is happening with multiple docs. I was able to use this feature without any trouble until a few days back.
4 votesHi,
Thanks for reporting the issue. Can you please provide us some more details :
1. Please make sure you are on the latest version of Acrobat. To check go to Help > Check for Updates.
2. Are you observing a blank Sign drop down in Fill and Sign app?
3. Are you able to use the Adobe Sign application?
4. Can you please try signing out and then signing in to Acrobat?
5. Are you under some network/firewall restrictions? If yes, can you please disable them and try again.Regards,
Sandeep Grover -
changes are not saved
after al long work with the fill&sign tool, didn't succeed to save the changes. I've received the message: "the operation failed because Adobe Acrobat encountered an unknown error"
can't save any changes4 votes -
Sign documents with electronic pen. Or draw on them. It is the era of touch screens, for bit's sake!
I have MS Surface Book. I draw on screen all the time. I draw on PDFs in free apps. It should be possible in this, very expensive one, don't you think?
4 votesThe issue was at the hardware side hence closing this issue. Thanks for providing us your feedback. Do let us know in case you face any issues in future.
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Provide date with 'signature block' when recipient chooses image.
Using 'Send for Signature' with added signature block. Date does not appear when uploading an image. Unlike type and draw which has the date automatically added under the signature. See tickets #0188780191 and #0188780008 on 3/21/17.
4 votesThis feature update is under review. We will let you know once this feature is rolled out.
Regards,
Sandeep -
New e-signature process is terrible
New E-signature process is terrible. I need to have control over which email address I am sending from - as my Adobe email and work email are different. I also do not want to use the Adobe cloud to store the emails. Bring back the old process!!!
3 votes -
Exception Procesing Message
While attempting to edit a PDF using the Fill & Sign feature, I get the attached error message. I found a workaround stemming from this community forum:
https://community.adobe.com/t5/acrobat-reader-discussions/exception-processing-message-0xc0000139-unexpected-parameters/m-p/12000108The workaround is to close QuickBooks while editing PDFs from Adobe Acrobat Pro.
Please fix this, the problem seems to have been around since 2021.3 votes -
Schedule Send Signature Request
We need signature requests sent at the first minute of each meeting, not before, as otherwise we won't be paid, and not after, as otherwise it interferes with the meeting. We have 5 meetings a day. This would allow us to send all the signature requests first thing in the morning, freeing up admin time during the day.
3 votes -
Request Signature Options
In the new 11/13/23 version of AdobeSign, I only have 2 options for recipients: sign or approve. There is NO option to add a cc. I went looking at your "help" and what it shows is a whole list of options, including cc. I think there is a bug that you need to fix. It wasted an hour of my time today trying to figure it out. I gave up and reverted to the old version. Thanks a lot.
3 votes -
Cannot add new signature
Actually I first needed to ad a stamp that do not cover the document text behind.
Found a user that suggested me to create a signature from a picture.But now I cannot even find out how to edit my old signature or create an extra text-based signature. There is no button as " Add new signature"
3 votes -
Set default language settings to use OS
fill & sign wont work for me unless language settings are set to use os language, which i feel should be as default
3 votes -
Cannot Fill
Cannot fill and sign.
The alert keeps on coming saying that, "The operation failed because Adobe Acrobat encountered an unknown error
3 votes
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