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Acrobat for Windows and Mac

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351 results found

  1. When signed into Adobe Acrobat DC and computer is behind a corporate HTTP proxy you can't delete signatures or initials.

    Steps to replicate:
    Sign into Adobe Acrobat DC on a PC behind a corporate HTTP proxy
    Open a PDF with Adobe Acrobat DC and go to Tools->Fill and Sign->Sign
    Clicking on grey stop sign next to signature or initial has no effect

    Only workaround is to close Adobe Acrobat DC and rename %appdata%\Adobe to Adobe_BAK and get the user to sign back into Adobe Acrobat DC with their Adobe ID

    If you delete only the %appdata%\Adobe\Acrobat\DC\Security\acrobatfsssignature_initials files then…

    5 votes

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    5 comments  ·  Fill & Sign  ·  Admin →
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    Hi,

    Thanks for reporting the issue. Can you please try the following steps :

    1. Go to Fill and Sign. Choose Me.
    2. Wait for some time so that all network calls are completed in the background.
    3. Try deleting the signature now.

    Let me know if this helps.

    Regards,
    Sandeep Grover

  2. Fill and sign is not working allowing for adding signatures or other marks, it only opens text boxes.

    4 votes

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    0 comments  ·  Fill & Sign  ·  Admin →
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  3. When I try to add signature fields to drawings on their own on drawings appended in other documents, Adobe bombs out and stops working / responding. I have a Adobe account for the specific purpose of using this functionality. It worked the first time but not once after that. Not sure what to do at this stage.

    4 votes

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    0 comments  ·  Fill & Sign  ·  Admin →
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  4. New E-signature process is terrible. I need to have control over which email address I am sending from - as my Adobe email and work email are different. I also do not want to use the Adobe cloud to store the emails. Bring back the old process!!!

    4 votes

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    0 comments  ·  Fill & Sign  ·  Admin →
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  5. While attempting to edit a PDF using the Fill & Sign feature, I get the attached error message. I found a workaround stemming from this community forum:
    https://community.adobe.com/t5/acrobat-reader-discussions/exception-processing-message-0xc0000139-unexpected-parameters/m-p/12000108

    The workaround is to close QuickBooks while editing PDFs from Adobe Acrobat Pro.
    Please fix this, the problem seems to have been around since 2021.

    4 votes

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    0 comments  ·  Fill & Sign  ·  Admin →
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  6. Once I have uploaded the image of my signature in the Fill & Sign tool, it's not more possible to remove it. Clicking the "X" button doesn't work. I've closed and re-opened Adobe DC. I also tryed to reinstall it, but nothing.
    After reinstallation if I uload again an image in the fill&sign tool, it's not possible to remove it.
    Adobe Acrobat Pro 2023.008.20470 64bit
    Win 11

    4 votes

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    0 comments  ·  Fill & Sign  ·  Admin →
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  7. I've noticed that when you send out a document to be filled and signed the text boxes do not enter onto a new line when the text reaches the end of the box but instead continues on the same line, off the page, so that you cannot read what everything that has been typed. This is a serious issue and, I would imagine, should be a fairly simple fix. Very irritating and potentially hindering to business.

    4 votes

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    0 comments  ·  Fill & Sign  ·  Admin →
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  8. When I click add signature, the app grey out and nothing happened.

    MacOS Ventura 13.4.1

    4 votes

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    0 comments  ·  Fill & Sign  ·  Admin →
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  9. Please fix this irritating bug. Our users need this function.
    With previous versions of Adobe Acrobat this function worked well.
    When first installing Adobe Acrobat it works but after closing and re-opening it ceases to work correctly.
    This BUG applies to the PRO version only, Reader DC work fine.

    4 votes

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    3 comments  ·  Fill & Sign  ·  Admin →
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  10. Something doesn't work with Hebrew encoding in the last week.
    After saving a file filled with fill & sign the Hebrew text disappeared or was encoded in Jibrish signs.
    Furthermore, Hebrew text can't be edited in fill & sing mode once filled while numbers or English text can be edited

    4 votes

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    0 comments  ·  Fill & Sign  ·  Admin →
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  11. I utilize this tool regularly for my clients and every single time it glitches and sometimes I even lose information that I spent an hour typing up and it will not save even if I have previously saved. This is very frustrating and making me consider a new platform!

    4 votes

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    0 comments  ·  Fill & Sign  ·  Admin →
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  12. Templates are missing from the Acrobat desktop app. I have created a template online to request signature on a standard document, shared it with my organization, but there seems to be no way to access this template from the desktop app. Please add templates to the Home screen in Acrobat.

    4 votes

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    1 comment  ·  Fill & Sign  ·  Admin →
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  13. Kindly allow to save more signature template (currently only 2)
    As some people might have more than 2 style of signatures.

    AND will be even better before we close Adobe Acrobat Pro,
    ask user if we want to add our signature before closing the file.

    4 votes

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    0 comments  ·  Fill & Sign  ·  Admin →
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  14. We have installed Adobe Acrobat Pro DC on all our user machines.

    For the people with a license we let them log in so they can use the Pro features.
    For the people without a license we let them use this version as a Reader.

    This worked out great, but now we found out a bug.

    With Adobe Acrobat Pro DC when adding a signature image I go to "E-Sign" > "Fill & Sign Yourself" > "Sign" > "Add Signature" > "Image" > Browse to the image signature (.PNG) > Click OK

    And we receive a warning "You do not…

    4 votes

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    0 comments  ·  Fill & Sign  ·  Admin →
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  15. For contracts (sometimes containing up to 600 pages) I need to add an initial on each page (requirment from our legal department). Now I need to do it manually on each page.
    Would it be possible to add the option to copy the initials to all pages?

    4 votes

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    0 comments  ·  Fill & Sign  ·  Admin →
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  16. Hi,

    Previously when setting up an Adobe sign, the "more Options" button was available as soon as you clicked request signatures.

    With the updated version, you now need to enter an email address before the more options becomes available. It would be really helpful to have the more options available right away again. The majority of the items I use e-signature for require I adjust the type of signer (approver, etc) and the extra step of adding an email, then clicking more options slows down the work flow and is clunky.

    4 votes

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hi,

    Thanks for providing your feedback. We will share it with the product management and let you know in case of any updates.

    Regards,

    Sandeep Grover

  17. To whom it may concern,
    I noticed that fill and sign tool is not provided in Adobe Acrobat Reader
    specifically in the version English supporting Arabic; so I chatted with
    technical representative who admitted that this tool has not provided yet to the mentioned version and they worked on it. I also asked him/her when he/she expected to be added; so he/she suggested
    to fill this form to see this suggestion. I hope to support this idea, please. Thank you

    4 votes

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  18. Option to choose a drafted or active web form and duplicate/copy it into another draft to save time prepping a slightly updated form for different uses.

    4 votes

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    0 comments  ·  Fill & Sign  ·  Admin →
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  19. I found issue that unable to fill Thai language in PDF when using Acrobat DC for Mac.

    Typing in English is ok but not on Thai.

    4 votes

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    1 comment  ·  Fill & Sign  ·  Admin →
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  20. Request Signature and Fill and Sign is not working. When you click on Request signature it logs you out.

    4 votes

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    1 comment  ·  Fill & Sign  ·  Admin →
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