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Acrobat for Windows and Mac

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348 results found

  1. I currently have to edit the appearance of every field (except the Signature) to change the default font from Auto to 10pt. Most of my forms require 12 input fields for multiple signatures and this is time consuming and tedious. Please add a feature for users to set program default preferences for the appearance of fields that are added to a Fill & Sign document.

    4 votes

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    1 comment  ·  Fill & Sign  ·  Admin →
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    Hi,

    Thanks for providing your valuable feedback. We will share it with the Product management team and let you know once we have some updates.

    Regards,
    Sandeep Grover

  2. I am trying to use Acrobat Fill and Sign feature to send documents to clients for signature. I go to send them and I get "Invalid JSON" as an error message. It kills to progress to the Fill and Sign process and brings me back to a fresh document. I am using this file created in Acrobat.

    I add two email addresses, add my own form language for the email description and body as I need to give info on other processes, and then click Continue and it gives the error message

    4 votes

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    Hi Eric,

    Thanks for reporting the issue and we are sorry for the inconvenience caused to you. I tired locally and was successfully able to send the file for Signature. Could you please confirm the following :

    1. Do you see the same error with every PDF file or with this file only?
    2. Do you observe the error with this file when you do not change the subject/body with your own language?
    3. Also are you using English or some other language for Subject/Body? Did you use any special characters?

    Regards,
    Sandeep Grover

  3. I have created a PDF that has a circle in the middle for ideas. The user is to fill in their ideas and input text in the center of this circle. However, there is no circle text box option available in Acrobat. I have to lay a square text box over the circle which looks unattractive and odd. I'd love to be able to type text inside of a circle in Acrobat for more creative design of PDFs. Thank you!

    4 votes

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    1 comment  ·  Fill & Sign  ·  Admin →
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    Thanks for providing your feedback. We will share it with the product management team and let you know once we have some updates.

    Regards,
    Sandeep Grover

  4. This is a bug or a malfunction, not an idea.
    I can't place a signature in my document

    4 votes

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    1 comment  ·  Fill & Sign  ·  Admin →
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    Hi,

    Can you please provide the following details :

    1. Please ensure you are on the latest version of Acrobat. Go to Help > Check for Updates.
    2. Is the issue reproducible for all PDF’s or some specific PDF. If possible can you please share a sample file.
    3. Are you shown any error? can you provide a snapshot of the same.

    Regards,
    Sandeep

  5. 4 votes

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hi,

    Can you please provide us the following details :

    1. Version of your Acrobat. Go to Help → Check for Updates.
    2. Does the crash happens with every file or a specific PDF. If possible can you share the PDF file at sagrover@adobe.com.
    3. Are you on Win or MAC? Also can you tell us your OS version.

    Regards,
    Sandeep

  6. after al long work with the fill&sign tool, didn't succeed to save the changes. I've received the message: "the operation failed because Adobe Acrobat encountered an unknown error"
    can't save any changes

    4 votes

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    Under review  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  7. I have MS Surface Book. I draw on screen all the time. I draw on PDFs in free apps. It should be possible in this, very expensive one, don't you think?

    4 votes

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    2 comments  ·  Fill & Sign  ·  Admin →
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    The issue was at the hardware side hence closing this issue. Thanks for providing us your feedback. Do let us know in case you face any issues in future.

  8. Using 'Send for Signature' with added signature block. Date does not appear when uploading an image. Unlike type and draw which has the date automatically added under the signature. See tickets #0188780191 and #0188780008 on 3/21/17.

    4 votes

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    1 comment  ·  Fill & Sign  ·  Admin →
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  9. I am someone who frequently finalizes documents and applies my executives signature to a document once they approve. We are not allowed to use the stamp option because it is not super secure. The fill and sign currently allows one signature and one initial (which I use as a second signature). However, I have 5+ executives.. all requiring different signatures. Which means, I am losing efficiency by having to change the e-sig document almost each time. I understanding having 5+ different signature options may be a bit excessive but even just two signatures and two initials would be better!

    3 votes

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    0 comments  ·  Fill & Sign  ·  Admin →
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  10. This app has been terrible for the last few months. It's either slow at pulling up doc's, or 'not responding'. Even after tech support did a remote in session. I rely on this app for work. It has become almost unbearable to use. Not sure if this will fall on deaf ears, but we need to fix it. It's extremely annoying & VERY time consuming. I have a very fast paced job. Adobe has always been awesome. Never had issues like this. SOS.

    3 votes

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    0 comments  ·  Fill & Sign  ·  Admin →
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  11. It would get a great idea to actually make Fill & Sign work. After 12 versions and years of offering this tool, how great would it be if it actually worked in a bug-free and intuitive manner. Just upgraded from 11 and tried to fill a form. When you hover over an entry field, it seems to find the location of text entry and puts in "Type Text Here." Sometimes you can type text in the entry field. Sometimes you can enlarge or make smaller the text. Sometimes you can go back and edit the text. Sometimes it just puts…

    3 votes

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    0 comments  ·  Fill & Sign  ·  Admin →
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  12. Signed a document with a scanned signature. Then want to save "Certified Copy'.
    That consistently produces an error " An error occured while uploading ..." See screenshot below.
    No additional messages are provided - therefore I have no idea what is happening - expecting a bug or problems with account.

    3 votes

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    0 comments  ·  Fill & Sign  ·  Admin →
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  13. I would like to inform you about a bug/problem in the "Fill and Sign" function in Adobe Reader. I assume that the problem affects the entire product line. Every installation is likely to be affected, you can reproduce the problem yourself

    The problem was identified in several versions of Abobe Reader, on 20+ computers, in different companies. Also in the free and PRO versions.

    The following problems occur:

    1.) Main problem: When entering a lot of text using the Fill&Sign function, Abobe Reader starts to lag extremely, and the use of the Fill and Sign function is no longer possible.…

    3 votes

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    0 comments  ·  Fill & Sign  ·  Admin →
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  14. When I need to change the signature the x to change it hardly works. I'll click it over and over again and it wont delete the current signature.

    3 votes

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    0 comments  ·  Fill & Sign  ·  Admin →
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  15. On Windows 10. Every time I attempt to Fill & Sign by clicking any one of the buttons Adobe crashes with no error since the 07/2024 update

    3 votes

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  16. If there is a way that we can make the signatures interchangeable to multiple different signatures that would be great!

    3 votes

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  17. The latest update to the e-signature feature lacks the ability to automatically replicate the 'initial' field across all pages. This functionality was readily available in the previous version with a simple button click. The absence of this feature renders the e-signature process highly inefficient for businesses, as it now necessitates the manual insertion of initials on each page.

    3 votes

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  18. When I get to the e-signatures, I enter the emails and click for the next step.....it starts to download the document and stalls at 72% and won't go any further. What is wrong and how can I fix it?

    I'm using Adobe Pro which I just got and not sure how to use it yet.

    3 votes

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  19. When requesting an E-signature = Acrobat should add a column to save the email address while requesting signatures as a contact so that the person automatically selects and adds the email and name automatically

    3 votes

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  20. We need signature requests sent at the first minute of each meeting, not before, as otherwise we won't be paid, and not after, as otherwise it interferes with the meeting. We have 5 meetings a day. This would allow us to send all the signature requests first thing in the morning, freeing up admin time during the day.

    3 votes

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