340 results found

1. The document could not be saved. Bad parameter.

   Spent ages trying to Fill and Sign a document, then encountered an "The document could not be saved. Bad parameter." error. Trashed all my effort, because I now can't save, or export, or even push it to the cloud. All methods of saving, exporting, optimising, saving as images, etc., fail. I've wasted my time.

   Also, all thumbnails show up as white, as does the entire page if you scroll towards the top. Scroll down, and the pages look as normal... but the file won't save, under any circumstances. Terrible user experience, unprofessional, etc.

   Happened just by taking this file and filling in the form fields, plus signing.

   Spent ages trying to Fill and Sign a document, then encountered an "The document could not be saved. Bad parameter." error. Trashed all my effort, because I now can't save, or export, or even push it to the cloud. All methods of saving, exporting, optimising, saving as images, etc., fail. I've wasted my time.

   Also, all thumbnails show up as white, as does the entire page if you scroll towards the top. Scroll down, and the pages look as normal... but the file won't save, under any circumstances. Terrible user experience, unprofessional, etc.

   Happened just by taking this file and… more

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2. SIGN SUGGEST

   I want to suggest to insert new sign possibilities. Actually, i can manage only 2 signes and not anymore. I need to have almost 4-5 signes. Is it possible for you to add this feature in the next update? Thanks in advance.

   Best Regards

   GB

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   3 votes

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3. Bug: Unable to move/delete signature after placed using Fill & Sign Tool.

   After placing a drawn signature using the "Fill & Sign" Tool on a PDF prepared with form fields, you are unable to move the signature box or delete it using the "Trash can" above the signature box.

   Issue can be bypassed by closing the Fill & Sign tool and reopening it.

   I cannot identify any document properties that might be causing this, when compared to a blank PDF there are no differing properties; however, when using the Fill & Sign on a blank PDF I get more options on the tool bar, when using Fill & Sign on the document having the issue, I only get the text color, Sign Yourself, and Request E-Signatures options.

   It appears this issue only occurs when the PDF is "Prepared" with Form fields.

   This occurred after updating from 22.003.20310 to 23.001.20093
   Windows 10 22H2

   After placing a drawn signature using the "Fill & Sign" Tool on a PDF prepared with form fields, you are unable to move the signature box or delete it using the "Trash can" above the signature box.

   Issue can be bypassed by closing the Fill & Sign tool and reopening it.

   I cannot identify any document properties that might be causing this, when compared to a blank PDF there are no differing properties; however, when using the Fill & Sign on a blank PDF I get more options on the tool bar, when using Fill & Sign on the document… more

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4. Bug: Get E-signatures dialog box not working

   When in the "request e-signatures" dialog box, clicking either "Specify where to sign" or "more options" does nothing. Only the "cancel" button works.

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5. Email confirmation

   As folks fill out a web form, the additional step of having to click a link in your email to finish the submission is a pain and I would prefer being to turn that off.

   3 votes

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6. fill and sign window too large

   When I use the fill and sign tool, the new window zooms out and I cannot see the entire page, yet I cannot zoom in. I have to scroll from the top of the page where I am adding a check mark or a circle, and then have to scroll to the bottom to sign and date. Our office does this for 300+ pages a day. Adobe 2017 didn't have this issue. It's inefficient.

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7. BUG: Adobe Acrobat Reader does not recognize local Auto-Complete setting

   Depending on whether you're logged into Adobe account or not, there are 2 places where Auto-fill entries are saved:

   1) If you're logged in, the setting is stored in the cloud, and you use the web interface to change the preference.

   2) If you are NOT logged in when using Acrobat Reader, the Auto-fill entries are saved LOCALLY in %USERPROFILE%\AppData\Roaming\Adobe\Acrobat\DC\Security and is controlled by Edit -> Preferences -> Forms -> Auto-Complete

   HOWEVER, Auto-Complete is usually OFF by default, hence the reason for this bug - Acrobat Reader is STILL saving Auto-fill entries on the local machine if the user is not signed into Acrobat account.

   Depending on whether you're logged into Adobe account or not, there are 2 places where Auto-fill entries are saved:

   1) If you're logged in, the setting is stored in the cloud, and you use the web interface to change the preference.

   2) If you are NOT logged in when using Acrobat Reader, the Auto-fill entries are saved LOCALLY in %USERPROFILE%\AppData\Roaming\Adobe\Acrobat\DC\Security and is controlled by Edit -> Preferences -> Forms -> Auto-Complete

   HOWEVER, Auto-Complete is usually OFF by default, hence the reason for this bug - Acrobat Reader is STILL saving Auto-fill entries on the local machine if the user is… more

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8. Crashes when I try to request signatures

   Freezing when I attempt to indicate signature fields, or when I try to select advanced options. Freezes and crashes. Was able to restore, thankfully.

   3 votes

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9. Can't add signature

   I've tried to add signature but it doesn't function well. See photo for reference. Thanks

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10. I NEED TO USE TWO DIFFERENT SIGNATURES IN MY ACCOUNT

    This is a corporate account and I often need to use my signature and the owner's, but Adobe, you have removed my boss' signature so that only mine remains and all initials are gone.
    Why??
    This is entirely too expensive to be this janky.
    It worked fine before, being able to pick from 4 of my own, but now that I have "upgraded" to PRO it is total ****.

    3 votes

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11. Fill and Sign - Add Date Drag Option

    Hello,

    I fill out a TON of documents as a freelancer and this software just is missing some simple things that would make my life so much easier. Can we please just get a drag and drop fill option for todays date under that tab next to the signature? This would save me so much hassle alone.

    Anyways, PLEASE PLEASE make this easier for people who are filling out documents as well as creating them. I feel like there are so many tools to create documents but none for the people filling them out.

    3 votes

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12. Cloud-PDF-Editor deletes previous entries with new entries

    Hello,

    I have the following problem ...

    We open the PDF files via Sharepoint, then a file is opened online via the Adobe Document Cloud.

    These can then be edited and saved there.

    Now we come to the problem.

    If you edit a PDF file and edit it with the couser (mouse) it works and there is no problem.

    But if you edit the file with your finger or the pen and write things into it, the written thing disappears a short time afterwards. But only if you put the pen down and then write something new, the previous one disappears.

    If you save the file and then open it again, everything that has been written is there.

    So it can be summarized that if you make an input with the pen or your finger (touchpad on the Surface), it disappears immediately but is there again when you open it again.

    If you paint directly with the mouse, this doesn't happen.

    Greetings
    Marcel Klappert
    Grothe IT-Service GmbH

    Hello,

    I have the following problem ...

    We open the PDF files via Sharepoint, then a file is opened online via the Adobe Document Cloud.

    These can then be edited and saved there.

    Now we come to the problem.

    If you edit a PDF file and edit it with the couser (mouse) it works and there is no problem.

    But if you edit the file with your finger or the pen and write things into it, the written thing disappears a short time afterwards. But only if you put the pen down and then write something new, the previous one… more

    3 votes

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13. Cannot fill Thai language

    I found issue that unable to fill Thai language in PDF when using Acrobat DC for Mac.

    Typing in English is ok but not on Thai.

    3 votes

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14. Show date & signer name below uploaded image signature

    I am using Adobe Sign to sign numerous documents. I need the signature field to show the date of signature as well. If the signers chooses to sign by typing or drwaing, I get the date below the blue line, but I dont get this if the signer uploads the singature as an Image.

    I basically need the opposite of what is described here:
    https://helpx.adobe.com/sign/kb/why-date-and-signer-name-disappear-below-the-signature-line-on-a-signed-document-adobe-sign.html

    3 votes

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15. Permit all characters in email addresses for Digital IDs

    In Acrobat Pro DC, when adding a new Digital ID, there is an attribute 'Email'. Please allow all email addresses in that field. Do not arbitrarily limit characters in email addresses to: a-z A-Z 0-9 . @ - _

    Today I want to use an address, from+dsig@example.com, using a '+' character. This is perfectly legal in my email address, and I should be able to use it in a digital ID.

    Beyond that, email addresses are no longer limited to a subset of ASCII Latin letters. Addresses in many scripts are now legal, e.g. Hindi ईमेल-परीक्षण@सार्वभौमिक-स्वीकृति-परीक्षण.संगठन or Arabic
    تجربة-بريد-الكتروني@تجربة-القبول-الشامل.موريتانيا or Chinese 電子郵件測試@普遍適用測試.組識.澳門 or many others.

    How to reproduce:
    In Acrobat Pro DC (2021.001.20135) on macOS 10.13.6 High Sierra, do Acrobat Pro DC… Preferences…. Signatures… Identities and Trusted Certificates, More… The Digital ID and Trusted Certificates Settings dialogue appears.
    Click on the "Add Digital ID" icon (picture of an ID card with a "+" on top). The "Add Digital ID" dialogue appears.
    Select radio button "A new digital ID I want to create now", and press Next >. The Add Digital ID dialogue becomes a form with 7 fields.
    In the "Email Address" field, type an address containing a "+", or a non-Latin character. Fill in the other fields reasonably. Press Next >.

    Observed behaviour: The following alert dialogue appears:

    Acrobat Security
    The 'Email' attribute contains an illegal character.
    Only the following characters are permitted: a-z A-Z 0-9 . @ - _

    Expected behaviour: the Digital ID creation process continues, accepting the email address.

    Discussion: Digital IDs are stored in files with the extension .p12.
    They are presumably PKCS #12 format archives. RFC 8399 "Internationalization Updates to RFC 5280" specifies how to store such international email addresses, and my own little address with a "+" sign, in digital IDs.
    I have a Digital ID in a .p12 file, which was created by a previous version of Adobe Acrobat Pro in December 2020, which has "+" sign in the email address. Thus Acrobat's limitation on email address characters seems to be a recent regression.

    In Acrobat Pro DC, when adding a new Digital ID, there is an attribute 'Email'. Please allow all email addresses in that field. Do not arbitrarily limit characters in email addresses to: a-z A-Z 0-9 . @ - _

    Today I want to use an address, from+dsig@example.com, using a '+' character. This is perfectly legal in my email address, and I should be able to use it in a digital ID.

    Beyond that, email addresses are no longer limited to a subset of ASCII Latin letters. Addresses in many scripts are now legal, e.g. Hindi ईमेल-परीक्षण@सार्वभौमिक-स्वीकृति-परीक्षण.संगठन or Arabic
    تجربة-بريد-الكتروني@تجربة-القبول-الشامل.موريتانيا… more

    3 votes

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16. Fill & Sign Signature Image is Blurry

    Using the February 9th version of Adobe Acrobat DC, when I try to add a signature from image in Fill and Sign the image is pixelated and blurry. When I do this on the document cloud, the image is full resolution. Can you fix the bug on the Fill & Sign tool so that we can insert images as signatures at full resolution on the desktop app.

    3 votes

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    Need Info  ·  Adminsagrover (Admin, Adobe) responded

    Hi,

    Thanks for providing your feedback. Can you please provide the below details :

    1. Was it working correctly before the Feb 9th Upgrade?
    2 Your OS details.
    3. What kind of image are you working on? Eg : PNG, BMP etc.
    4. It will be great if you can share a sample image with us.

    Regards,
    Sandeep Grover

17. Fill and Sign Checkmarks "MOVE" on the page after you save, you have to redo

    when you put a checkmark on a page, then save it, and come back, the check mark MOVES to another part of the page. this is frustrating, why does this happen? I need to be able to tic/tac numerous points of data, and a MOVING checkmark does not help.

    3 votes

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    2 comments  ·  Fill & Sign  ·  Delete…  ·  Admin →
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    Under review  ·  Adminsagrover (Admin, Adobe) responded

    Hi,

    Thanks for providing your feedback. It will be great if you can share a sample PDF with which you are facing this issue.

    We tried at our end and could not reproduce the issue.

    Regards,
    Sandeep

18. Add feture to insert image file of physical stamps on all pages of a pdf file in one step

    As we need to put company stamp on big documents having 100+ pages so we had made an image file and added in Fill & sign section but since it doesn't have option to insert the stamp on all pages of documents it results in time taking job.
    So, i request you to look out for solution & add the required update in the Acrobrat DC

    3 votes

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    Need Info  ·  amukherj responded

    Perhaps using Watermark would solve your problem. Please check this link:

    https://helpx.adobe.com/in/acrobat/using/add-watermarks-pdfs.html

19. Fill&sign feature in G-suite Google Drive Adobe Acrobat DC

    Hi Adobe,

    Since fill&sign is easily available in Adobe Reader and Adobe Acrobat, hence could you incorporate fill&sign feature in G-suite Google Drive Adobe Acrobat DC too? Thanks.

    Google Drive integration with Acrobat DC Plugin: request to incorporate fill&sign feature.

    3 votes

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    Under review  ·  Adminsagrover (Admin, Adobe) responded

    Hi,

    Thanks for providing your feedback. I will share your feedback with the engineering team and let you in case we have any updates.

    Regards,
    Sandeep

20. fill and sign

    When I open a new document the fill and sign works; it shows the blank spot as a blue box and I can click it to type words into it. However, then I go to organize pages to add a page, and click on fill and sign when I am done, and I am no longer able to click the fillable blanks. Thank you for your help.

    3 votes

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    Under review  ·  Adminsagrover (Admin, Adobe) responded

    Hi,

    We are sorry for the inconvenience caused to you. If possible could you please share a sample PDF file with us and also what operations are you performing in the organize pages app.

    Regards,
    Sandeep