411 results found

1. Word 2016 create pdf plug in places artifact tags inside table structure

   The Acrobat plug in for Word 2016 to create a pdf places artifact tags inside the table structure which causes an error in detailed accessibility checkers. The only way to make these fully compliant is to manually remove these artifact tags from the tags tree. We typically have to go back to old versions to pdf correctly. If you must place artifact tags in table structures (assuming due to new 508 refresh law), it would be fantastic if they could be placed together outside of the table structure or together at the top of the table structure rather than on each row. This was encountered in Acrobat Pro XI as well as the new versions of Acrobat DC.

   The Acrobat plug in for Word 2016 to create a pdf places artifact tags inside the table structure which causes an error in detailed accessibility checkers. The only way to make these fully compliant is to manually remove these artifact tags from the tags tree. We typically have to go back to old versions to pdf correctly. If you must place artifact tags in table structures (assuming due to new 508 refresh law), it would be fantastic if they could be placed together outside of the table structure or together at the top of the table structure rather than on… more

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2. Tagging table cell contents, attribute inherited

   When remediating a document created from Word, we had a group of tables (actually embedded Excel sheets) that auto-tagged as Figures. When the cells in these Figures were manually tagged using the Reading Order Tool they inherited the Bounding Box and Placement attributes of the Figure tag they were within. If the Figure tag was deleted and then the content was tagged this problem did not occur, but who knew this would happen? This caused unexpected issues using several remediation Tools -- Commonlook Validator would not open the file and Axes PDF Quick Fix showed a large bounding box around each table cell selected. The problem did not appear to cause an accessibility issues -- the file passed internal Acrobat check and PAC and screen readers did not stumble. However, this cannot really be passing UA as TD and TH should not have these a Bounding Box or Placement = Block attributes which these cells had!

   When remediating a document created from Word, we had a group of tables (actually embedded Excel sheets) that auto-tagged as Figures. When the cells in these Figures were manually tagged using the Reading Order Tool they inherited the Bounding Box and Placement attributes of the Figure tag they were within. If the Figure tag was deleted and then the content was tagged this problem did not occur, but who knew this would happen? This caused unexpected issues using several remediation Tools -- Commonlook Validator would not open the file and Axes PDF Quick Fix showed a large bounding box around… more

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   Resolved  ·  AdminRachit Jain (Software Engineer, Adobe) responded

   Hi,
   Since I haven’t heard from you, I believe the issue is resolved on your side.
   Feel free to contact us anytime.

   Thanks
   Rachit

3. BUG REPORT: 18.011.20038 update breaks Zoom preferences in both Page Display AND Accessibility

   18.011.20038 completely ignores Zoom preferences in Page Display AND Accessibility. PDF opens full width of the window.

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   Resolved  ·  AdminRachit Jain (Software Engineer, Adobe) responded

   Hi,
   Since we haven’t heard from you I believe the issue is resolved.
   Feel free to contact us if you have any issue.

   Thanks
   Rachit

4. Cannot use Page Up/Page Down Keys or Jump to Other Open Document

   I cannot get the Page Up/Down keys to work. I'm viewing a multi-page PDF in full page to flip through them and spot changes. I can't see an option to reset tools or select this as a transition option.
   Also, in all other Adobe products, you can hit Command+` to jump between open documents, but not in Acrobat.

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   Resolved  ·  AdminRachit Jain (Software Engineer, Adobe) responded

   Hi,
   Since I haven’t heard from you, I believe the issue is resolved. Feel free to contact us in future.

   Thanks
   Rachit

5. Autotag Document Assigns Failed Character Encoding

   Steps to reproduce
   PDF files generated by Microsoft SQL Server Reporting Services 2008R2
   Process with 'Accessibility tools, Autotag Document'

   Environment (OS, version)
   Windows 10, Acrobat Pro DC
   2015 Release (Classic) Version 2015.006.30392

   Note that files were OK with Windows 10, Acrobat Pro XI (currently on the same workstation)
   Note that files had previously been OK with Windows 7, Acrobat Pro DC (prior workstation, no longer available)

   Expected Result
   Text recognized and assigned text characters
   Bullets recognized and assigned 'bullet' character
   Accessibility Checker passes content

   Observed Result
   Bullets assigned text character ('w', 'n', etc. - possibly the different values were based on different shaped bullets)

   Running accessibility checker:
   Bullets flagged as 'Page Content - Character encoding - Failed'
   Some apostrophes in text strings flagged as 'Page Content - Character encoding - Failed'

   Steps to reproduce
   PDF files generated by Microsoft SQL Server Reporting Services 2008R2
   Process with 'Accessibility tools, Autotag Document'

   Environment (OS, version)
   Windows 10, Acrobat Pro DC
   2015 Release (Classic) Version 2015.006.30392

   Note that files were OK with Windows 10, Acrobat Pro XI (currently on the same workstation)
   Note that files had previously been OK with Windows 7, Acrobat Pro DC (prior workstation, no longer available)

   Expected Result
   Text recognized and assigned text characters
   Bullets recognized and assigned 'bullet' character
   Accessibility Checker passes content

   Observed Result
   Bullets assigned text character ('w', 'n', etc. - possibly the different values were based… more

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   Resolved  ·  AdminRachit Jain (Software Engineer, Adobe) responded

   Hi,
   As discussed over the mail, the issue is is in the source file itself.
   Feel free to contact us in case you have any concerns.

   Thanks
   Rachit

6. shortcut keys for touch up reading order tool

   Shortcut keys already exist if you have a screen reader enabled. If you could put in tooltips giving us those keys, it would speed up manually tagging files tremendously.

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   Resolved  ·  AdminRachit Jain (Software Engineer, Adobe) responded

   Hi,
   We escalated the this request to the higher management. We don’t have a plan to provide this feature for now but We have kept it in our radar and would implement it in the near future.

   Thanks
   Rachit

7. Neutral Screen Colour so reading is easier on eyes

   Ability to change from a bright white screen to a neutral clour so it can be easier on the eyes when readign documents/ ebooks/ etc.

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   Resolved  ·  AdminRachit Jain (Software Engineer, Adobe) responded

   Hello Sir,
   Since we haven’t received from your end, we hope that the issue has been resolved. Please feel free to reach us if you have any concerns in future.

   Thanks
   Rachit

8. How to modify or hide adobe acrobat DC properties

   I would like to know how to delete or hide properties in Acrobat Pro DC? For example, the dates modified, the created, and the edit time. This would be great for documents that are reused over the course of time.

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   Resolved  ·  AdminRachit Jain (Software Engineer, Adobe) responded

   Hello Greg,
   Since I haven’t heard from you,I believe the issue has been resolved. Please feel free to share any issues in future if any.

   Thanks
   Rachit

9. androgynous default voice

   I have noticed, that the default voice reader has been changed/updated to a female voice on acrobat. I need the former androgynous computer voice again to work with. Could you please change that?

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10. Requesting 'Marathi' language to be added to Acrobat Pro DC under 'Set Reading Language'

    Although the popular screen readers do support Marathi language and voice, Adobe PDF Reader does not support Marathi to be set as a ‘Reading language’ yet so although the document is read in Marathi, it’s not being read in clear n correct phonetics/ accent.

    I hope, Adobe will be able to add Marathi font soon during the next update or so.

    We certainly do look forward to it. Thank you!

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11. How do I save a doc?

    How do I save a doc?

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    Resolved  ·  AdminRachit Jain (Software Engineer, Adobe) responded

    Hi,
    Since I have not heard from you, I believe the issue is resolved on your side.

    Feel free to contact us in case of any assistance

    Thanks
    Rachit