430 results found
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Keyboard accessibility Mac/PC for automation and accessibility
I automate my work tagging PDFs for accessibility whenever possible. To do this, I use KEYBOARD SHORTCUTS -- either with a programmable keyboard or a program like Automate. I use Mac and Windows. Mac has a Paste and Paste Child feature in the Tags Panel which is great. Windows needs this!! I want to search for a string and tag it. If I could get back to the Advanced Search window on the Mac I would be all set. On Windows I can Alt Tab to the Advanced Search window. I cannot "get back" to Advanced Search on the Mac…
1 voteHi,
Since we haven’t heard from you, I believe the issue is resolved for you.Feel free to contact us if there is any issue.
Thanks
Rachit -
Accessibility check rejects manual line breaks from InDesign
when a file is exported to Acrobat from InDesign, the accessibility checker rejects every manual line break in the document. There is no fix offered in Acrobat. Please fix.
3 votesHi,
Thank you for reporting the issue. Feel free to contact us if you face any issue further.Thanks
Rachit -
crashing when running auto detect fields
so when running the auto detect field on this pdf every time I click the auto detect fields for the accessibility, it gives me an error that adobe has stoped working and has to be closed. can someone explain what's happening and what i need to do to fix this.
2 votesHi,
Since I haven’t heard from your side, I believe the issue is resolved. Feel free to contact us if you face any issue.Thanks
Rachit -
Artifacting error
In Acrobat DC, we have encountered an issue with method of artifacting/backgrounding. As best we can tell, in DC, there is only one way that it can be done to work correctly - through the content panel/right click/create artifact. Other methods of backgrounding (via the order panel or TURO panel) cause it to visually show on the screen and in order panel as a paragraph tag while in the content and tags panel it indicates it’s an artifact.
1 voteHi,
Thanks for connecting with us. Feel free to explore more areas in Adobe Acrobat.Thanks
Rachit -
alt text issue
We have had issues with alt text being duplicated into the actual text field when using the right click to access alt text or using the order panel to access alt text. The only way it is not duplicated is if alt text is entered via the tags panel properties method.
2 votesHi,
We have fixed the issue in the latest release. Please check on the latest update.
If you still face an issue, please contact us.Thanks
Rachit -
Word 2016 create pdf plug in places artifact tags inside table structure
The Acrobat plug in for Word 2016 to create a pdf places artifact tags inside the table structure which causes an error in detailed accessibility checkers. The only way to make these fully compliant is to manually remove these artifact tags from the tags tree. We typically have to go back to old versions to pdf correctly. If you must place artifact tags in table structures (assuming due to new 508 refresh law), it would be fantastic if they could be placed together outside of the table structure or together at the top of the table structure rather than on…
1 vote -
issues with table editor and tagging cells
table editor does not cover all of the content in the table. It also misses a few cells so i cannot tag them, This needs to be done for ADA compliance/accessibility
1 voteHi,
Since I haven’t heard from you, I believe the issue is resolved on your side.Feel free to contact us if you need any assistance.
Thanks
Rachit -
BUG REPORT: 18.011.20038 update breaks Zoom preferences in both Page Display AND Accessibility
18.011.20038 completely ignores Zoom preferences in Page Display AND Accessibility. PDF opens full width of the window.
1 voteHi,
Since we haven’t heard from you I believe the issue is resolved.
Feel free to contact us if you have any issue.Thanks
Rachit -
Tagging table cell contents, attribute inherited
When remediating a document created from Word, we had a group of tables (actually embedded Excel sheets) that auto-tagged as Figures. When the cells in these Figures were manually tagged using the Reading Order Tool they inherited the Bounding Box and Placement attributes of the Figure tag they were within. If the Figure tag was deleted and then the content was tagged this problem did not occur, but who knew this would happen? This caused unexpected issues using several remediation Tools -- Commonlook Validator would not open the file and Axes PDF Quick Fix showed a large bounding box around…
2 votesHi,
Since I haven’t heard from you, I believe the issue is resolved on your side.
Feel free to contact us anytime.Thanks
Rachit -
More Options for Accessibility Tables
Create 508 compliant PDF documents frequently that need to be passed. These documents more than not have several lengthy tables. These documents also come from different people using different software and versions. And more than not these tables need to be rebuilt. Would love to have the option to create tables in the Tags sidebar from scratch where you can at the same time specify how many TR, TH, and TD and in a certain order. Right now I can only add them one at a time. Also, if there is a way to remove the hard setup of tables.…
15 votes -
Cannot use Page Up/Page Down Keys or Jump to Other Open Document
I cannot get the Page Up/Down keys to work. I'm viewing a multi-page PDF in full page to flip through them and spot changes. I can't see an option to reset tools or select this as a transition option.
Also, in all other Adobe products, you can hit Command+` to jump between open documents, but not in Acrobat.2 votesHi,
Since I haven’t heard from you, I believe the issue is resolved. Feel free to contact us in future.Thanks
Rachit -
/Actual Text () /Alt Text () BUG
Fix the bug that leaves a remnant of deleted Alt or Actual text in the Tag Element. See attachment.
1 voteHi,
The issue has been fixed from our side. You may see it in our next release.Thanks
Rachit -
Autotag Document Assigns Failed Character Encoding
Steps to reproduce
PDF files generated by Microsoft SQL Server Reporting Services 2008R2
Process with 'Accessibility tools, Autotag Document'Environment (OS, version)
Windows 10, Acrobat Pro DC
2015 Release (Classic) Version 2015.006.30392Note that files were OK with Windows 10, Acrobat Pro XI (currently on the same workstation)
Note that files had previously been OK with Windows 7, Acrobat Pro DC (prior workstation, no longer available)Expected Result
Text recognized and assigned text characters
Bullets recognized and assigned 'bullet' character
Accessibility Checker passes contentObserved Result
Bullets assigned text character ('w', 'n', etc. - possibly the different values were based…2 votesHi,
As discussed over the mail, the issue is is in the source file itself.
Feel free to contact us in case you have any concerns.Thanks
Rachit -
Bullets voiced twice
Product Adobe Acrobat DC
Build Beta Release (Beta M44)| Version 2018.011.10005
Platform Windows 10 Pro 64 bit
Locale English
State Needs Review
Status Open
Component AccessibilityThis report references InDesign Bug ID – ID-4204915 Bullets are voiced twice – posted by Bevi Chagnon on September 22, 2017, 6:53 AM.
Problem Description:
When a different bullet is used in In Design other than the 3 default bullets (round, asterisk, and lozenge), the tag tree in the exported accessible PDF has two span tags, one empty and the other with the bullet character.The double span tags cause screen readers to voice…
1 voteHi,
I believe the issue is fixed for you since it needs to be fixed from source file.Feel free to contact us if you have any issue.
Thanks
Rachit -
Creating table summary removes accessible table tags
Using the latest Acrobat DC on MacOS Sierra, the only way to add a summary to a table also removes correct, accessible tags.
The only way to access the table summary is to open the Touch Up Reading Order panel, highlight the table in question, and mark it as a table in the TURO panel--even though the table was already correctly tagged and in the correct reading order. After this is done, the user can right click on the table and add a table summary.
However, doing this changes the <table> tag to two nested <sect> tags and removes any…
2 votesHi,
We sent you a mail regarding the issue. We haven’t heard back from you since.
I believe the issue has been resolved for you.
Please share your concerns if you face any issue in future,Thanks
Rachit -
Neutral Screen Colour so reading is easier on eyes
Ability to change from a bright white screen to a neutral clour so it can be easier on the eyes when readign documents/ ebooks/ etc.
1 voteHello Sir,
Since we haven’t received from your end, we hope that the issue has been resolved. Please feel free to reach us if you have any concerns in future.Thanks
Rachit -
shortcut keys for touch up reading order tool
Shortcut keys already exist if you have a screen reader enabled. If you could put in tooltips giving us those keys, it would speed up manually tagging files tremendously.
2 votesHi,
We escalated the this request to the higher management. We don’t have a plan to provide this feature for now but We have kept it in our radar and would implement it in the near future.Thanks
Rachit -
read aloud
How can I turn off the Read out loud feature?? I do not use it at this point. I get a pop-up window that states the document is being prepared every time I make a change. Thank You!
3 votesHello Sir,
Since we haven’t received from your end, we hope that the issue has been resolved. Please feel free to reach us if you have any concerns in future.Thanks
Rachit -
Read Out Loud
Currently Acrobat Pro DC can not read slower than 150 words per minute (wpm). I chatted with support (January 30, 2018) and they confirmed that currently it can not be reduced. Therefore, I request that this be modified to any number that a subscriber wants. 150 WPM is ridiculously fast. The range is 150 to 650 wpm. I would hope that Adobe does not discriminate against persons with disabilities anywhere especially in the United States of America.
2 votesHello Sir,
Since we haven’t received from your end, we hope that the issue has been resolved. Please feel free to reach us if you have any concerns in future.Thanks
Rachit -
Remove Document Preparation Dialogue
Why would I need a dialogue box to tell me it's preparing and ready?? JUST DO IT! I don't need 15 dialogue boxes for each document open telling me about it. It's a background task; it should be in the background. This is so painfully obvious I can't understand why this dialogue box exists or why it doesn't disappear when ready instead of forcing itself on top and in the way.
9 votesHi,
Since I haven’t heard from anyone for the last few months, I believe the issue is resolved.
Feel free to contact us anytime.Thanks
Rachit
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