115 results found
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Acrobat DC accessibility standard - update to WCAG 2.1 please
Adobe, PLEASE update Acrobat Pro DC's accessibility standard from WCAG 2.0 to WCAG 2.1. It came out a year ago, June 2018, but Acrobat DC does not yet support it.
Government agencies now require 2.1 to comply with accessibility legislation: https://www.gov.uk/guidance/accessibility-requirements-for-public-sector-websites-and-apps
Our accessible PDFs are mostly for government agencies. If Acrobat does not update soon we can no longer use it and will have to find an alternative. Can anyone suggest any good apps that validate to WCAG 2.1?
2 votesHi,
We have planned for this and will implement in the near future.
Please continue to check out latest updates in Acrobat.Thanks
Rachit -
dark theme for viewing a pdf
acrobat should have themes for viewing a pdf like all the other pdf readers. I have Xodo for windows 10 and reading a pdf on it is much preferred then acrobat. I can select dark mode and it turns the background of the pages to dark and I can read at night without eye strain.
2 votesHi,
You should change the setting and reopen the document. I tried the same on few files and this is working fine.
Moreover, we have taken you request for this and kept it in our radar. We’ll implement it in our future releases.Thanks
Rachit -
The accessibility reader tool is incomprehensible
I tried to have adobe acrobat read a pdf for me today. I wanted to rest my eyes and listen to the document instead of reading it. I was unpleasantly surprised to find out that the 'reader' spoke in such an incomprehensible way, to the point that I could not understand 90% of what it was saying. I have to think that the technology to provide something better is out there. The 'reader' didn't follow the cadence of normal speech. It didn't know how to pronounce most of the words. I'd be one happy customer if the reader could be…
1 voteHi,
Since I haven’t heard from you, I believe the issue is resolved on your side. You can set the preferences from Edit→ Preferences (Ctrl/Comm + K) → Reading.Kindly contact us for further assistance.
Thanks
Rachit -
Accessibility: Comments not being read by JAWS & NVDA (PowerPoint Speaker Notes)
Adobe Acrobat Pro 2017: I made an accessible PowerPoint presentation with speaker notes. I Saved As PDF and when prompted, I said yes to converting speaker notes to annotations.
My blind 508C Consultant read the PDF with Jaws & NVDA & Adobe's built in screen reader. He was able to successfully navigate the entire document, EXCEPT Comments/Annotations. When the screen reader hit the Annotation Bubble it announced "Text" and nothing else.
I asked him to search for a phrase that existed only in a comment and no where else in the document. He couldn't find it.
As a government entity…
1 voteHi,
I’m closing this issue as it has been resolved on the forum : https://forums.adobe.com/thread/2645090
Feel free to contact us.Thanks
Rachit -
In document translation
Translation of words/phrases inside the PDF:
Function:
1) Mark a word
2) Click right
3) Select "Translate" from list
4) Bubble with suggested translation for the marked word shows up
5) Click anywhere on the document (other than the bubble) to close translation suggestion1 voteHi,
We have taken up your request to the higher management and we don’t have plan to implement it now. Though we have kept it in our radar, and will implement in the near future.Thanks
Rachit, -
Accessibility of hyperlinks breaks when adding a page and cannot be fixed
I use Word 365 of a main docment to generate a PDF, and remediate in Acrobat DC. I have to add in pages in the fron an back of the document that comprises the front and back covers (also from Word). (The cover PDFs also pass accessibility check).
However, when I drag one page into the Main document PDF and run the accessiblity checker, all the hyperlinks that tested OK in the main document now generate a 'tagged annotations' error.
Normally, remediating such errors is easy: you show in the content panel, find the unmarked links/annotations and tag them appropriately.
…
2 votesHi,
Since I haven’t heard from you, I believe the issue is resolved on your side.Kindly contact us for further assistance.
Thanks
Rachit -
Graphics disappearing when auto-tag used.
When using auto-tag, often graphic elements are forced to back or deleted. See attached examples, where the text next to the HHS-CDC logo is messed up after auto-tag.
1 voteHi,
Since I haven’t heard from you, I believe the issue is resolved on your side.Kindly contact us for further assistance.
Thanks
Rachit -
Multiple Undo in Order and Content panels
2 years ago, Adobe programmed that the Tags panel would have Undo. That was very helpful.
But we also need to Undo in the Order and Contents panels, too.
When remediating PDFs to meet accessibility guidelines and laws, people work in the Order and Content panels, too, not just in the Tags panel. As in any workflow, we sometimes need to undo what we just did.
Right now, we must revert to the previously saved version which might go back too far and not be helpful at all.
4 votes -
BUG: Autotag Error puts hyperlinks on all numbers
When Autotag is run in Acrobat Pro, it puts hyperlinks on all numbers, such as numerical data in tables, page numbers, and random numbers within the body text.
See the post in the open forums at https://forums.adobe.com/thread/2628248
2 votesHi,
Your concern has been shared with higher management. We do not have any plans to fix this now but we have kept it in our bucket and will address this in a future release.Thanks
Rachit -
Keyboard Shortcut for "Find Tag"
Need a keyboard shortcut when working in the Tags Panel to Find Tag From Selection.
This utility is used a bazillion times a day by those who must make accessible PDFs.
2 votesThanks for raising the issue. Please check our new features in the latest updates.
Thanks
Rachit -
Reading Order not showing up
- When I open a document the reading order is missing.
- One of my clients has sent me a pdf with the reading order attached and the tags assigned, the document has been tagged, it's all good to go. However, when I open the document on my end, all of the reading orders have been removed. I know the reading order has been set, i checked the original document and it was tagged properly, but when she emails it to me the reading order is not showing up on my end.
- We both have Windows 10 Os, I am on the…
1 voteHi,
Since I haven’t heard from you I believe the issue is resolved for you.Thanks
Rachit -
Text-to-speech functionality does not work with the Apple OS version of Adobe Acrobat Pro, as in previous versions
It has been important in my practice to review reports and multitask. The Apple OS version of Adobe Acrobat is not compatible with the system-wide keystroke of option+s, which activates text-to-speech. This essential function works with MS Office 365 and other third-party apps. Secondly, the rate of speech (even after changing the preferences) is too rapid for use. Clearly, the options of reading the whole page or whole document are limitations. I work with patients who have auditory processing problems, and I can imagine that this function makes some document reading inaccessible. The current configuration is probably an upgrade for…
1 voteHi,
Since I haven’t heard from you, I believe the issue is resolved for you.Thanks
Rachit -
Turn Grid on/off with CMD+G instead of CMD+U
I had somehow turned the Grid on. I love keyboard shortcuts, so I tried "CMD+G" and nothing happened. "CMD+R" turns the ruler on/off. So I went through the view nav, and found that the key command for turning the Grid on/off is "CMD+U" .... why is it "U" and not "G"? G would make the most sense because it's a Grid. There's not even the letter "U" in the word Grid.
1 voteHi,
Since I haven’t heard from you, I believe the issue is resolved on your side and there are no further issues.
Feel free to contact us anytime.Thanks
Rachit -
Add multiple tags
In the Tags pane, add a context menu item under New Tag titled Add Multiple tags. The dialog box would allow the user to select the type of tag to add and another input for the number of tags to add.
2 votesHi,
We have taken up your request and have kept it in out radar. We don’t have plan to implement it now but we’ll add it in our future releases.Thanks
Rachit -
Read Aloud Speed cannot be changed
The Read Aloud Speed can be set i note settings. Unfortunately, this doesn't seem to do anything. Support threads on this topic haven't been addressed by Adobe in years. Could we get this feature working?
1 voteHi,
We have fixed the issue in the latest release. Please check on the latest update.
If you still face an issue, please contact us.Thanks
Rachit -
Accessibility - Table Cell Splitting/size bug
In making large, complex tables accessible, I have repeatedly come across multiple cells that I have drawn with the cell button on the reading order panel, that either include more than one cell, or create one cell that is so large that I cannot select any cells beneath it.
2 votesHi,
Since I haven’t heard from you, I believe the issue is resolved on your side.Feel free to contact us if you need any assistance.
Thanks
Rachit -
recently closed tab list
When opening/working with several documents, closing the wrong document causes stress to find that one document again in the Mac Finder/Windows Explorer/email application/…
My suggestion is to implement a 'recently closed'-button, similar as the Vivaldi or Opera browsers implemented. This way, all recently closed documents are nicely listed together with the current open documents. This makes retrieving recent actions more easily.
1 voteHi,
Since we haven’t heard from you, I believe the issue is resolved for you.Feel free to contact us if there is any issue.
Thanks
Rachit -
Make Preferences Searchable
It would be nice to be able to search the preferences. ALL the Adobe products have over 20 organized "tabs" to find the settings you are looking for, but it still makes it too hard to find the settings you are looking for. You need to update this to be more like current software with a way to search for the settings, like Google Chrome or Vivaldi browsers.
2 votes -
Accessibility Enhancement
List labels are rarely get tagged which make the tagging extremely tedious. Tables, underlines, links always leave pathing tags which need to be manually removed from the content, again making the process of creating accessible files extremely tedious. There has got to be a better way.
2 votesHi,
Since I haven’t heard from you, I believe the issue is resolved on your side.
Feel free to contact us anytime.Thanks
Rachit -
User- Friendly Accessibility Tagging
Please change the way Adobe Acrobat does the reading order so that the tags in the tags pane will automatically correspond to the order in the Touch- up reading order pane.
Also please make it easier to tag links - when I try to tag links it doesn't work right. Please consider creating a version of Adobe Acrobat that makes it easy to comply with Section 508 as described at Section508.gov. Dealing with the tags pane is a nightmare and also the unmarked annotations issue and other issues are a nightmare and don't fix easily. Please make this easier to…9 votesHi,
Since I haven’t heard from you, I believe the issue is resolved on your side.
Feel free to contact us incase you have any concerns.Thanks
Rachit
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