856 results found
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New Experience is causing a failure
The new experience view is causing an issue and will not load documents that need signatures on them. The only thing that happens is that it spins as though it's trying to load those pages. When I switch to the classic experience, either online or in the app, everything works just fine.
1 vote -
Once I have added signatures and I am assigning form fields
Once I have added signatures and I am assigning fields, I need to be able to go back and add another email for signatures, including adding myself, without restarting the whole process of entering emails, adding documents, and assigning fields.
1 vote -
I wish we were somehow clearly informed on new features.
I wish we were somehow clearly informed on new features.
I wasn't sure why the recipients were not signing on the order I set. Only after quite a few contracts sent out and lots of trouble, I saw a new checkbox o top of the page. Also the new features are not very intuitive, Lot of improvement required.
2 votes -
We see delay While typing the text in. prefilled text box using new experience on Adobe sign.
Many users have reported this issue that when they are using new experience while sending a new document to any of the signers. So when they select a field and they choose the prefilled text option to fill in the prefilled text for that text box. While typing the content in the prefill text, it takes time to reflect that prefilled text onto the main screen field. First of all, the users is not a problem, but there are people who are typing ad letters in a minute, and for them it is a problem. Please look into this and…
1 vote -
FIX SIGN BUG
PROBLEM WITH SIGNATURES IF I PUT ONCE CANT REMOVE IT EASILY,PLEASE FIX IT
1 vote -
Date
After the new layout in Adobe Sign, the date format required has become too strict, only accepting dates in the format "14-Jun-2024." This can confuse new (and existing) users since there's no guidance on the expected format—just an error message indicating the format is wrong without further details. I'm experiencing this issue on Adobe Sign through a web browser.
I use Adobe Sign with clients, so it is a recurring issue that I need to explain often.
I suggest adding clear instructions or allowing more flexible formats. For example, if 14.06.2024 is used, then it will either be used or…
2 votes -
Update W9 Template to 2024 version
In Adobe Sign under library documents > Adobe Sign Templates, there are a number of IRS tax forms. The W9 in particular is out of date now that the IRS published a 2024 version. Can you please replace these forms with their most updated version?
1 vote -
Acrobat e-sign always defaults dates to DD/MM/YY
(non classic experience but similar there too)
It's a very frustrating especially for one doc with multiple signatures to keep resetting the date to MM/DD/YYYY. it always defaults to DD/MM/YYYY. Is there some way to just set in preferences so it's a global change?1 vote -
Fill & Sign
If i remove one signature and add another signature it take more than 2 minutes to delete the old signature
In the old version of Adobe is easy to remove and insert signature. But here very difficult to do this1 vote -
Password Protected Documents Need E-signature Capability
To be able to upload password protected documents for e-signature. They are protected so they will not be changed in the review process without parties knowledge. Protecting BEFORE signature, is just as important as after. In a large company, the password cannot be shared with lots of workers or the process becomes unsecure.
1 vote -
Tab order in Adobe Webforms
Please would you arrange an urgent fix for the tab order to be amended and therefore sequential when creating web forms? Web forms is a new feature but this is a fundamental flaw which needs to be addressed urgently. What is the point in having an easy to access fillable, signable form via weblink if it doens't tab in the correct order for the user? Please?
2 votes -
FIX THIS PROBLEM (ADOBE SIGN)
This ux is super complicated to use. Referring to adobe sign. When creating a template, you cannot create from an existing signed agreement or copy old templates. Another HUGE issue is that once you have added a second or third participant it can never be removed from the template. I added it on accident and just now can never go back to the old way i had it
2 votes -
Product downgraded
Since 2020, I used ADOBE PRO, previously installed on my laptop with a subscription. After this year's renewal, the app didn't accept my log in, and after reaching out to customer service, I ended up with an ADOBE READER. That is what the person said my subscription was good for. BUYER BEWARE! Now, I need to pay to upgrade my product to ADOBE PRO. Shame on you, ADOBE.
2 votes -
Error When Digitally signing with Certificate
Digital Signature keeps giving this error
1 vote -
Ability to build email AND name contact list
I would like to be able to build a contact list (address book) in the program. I would like the name to populate when I enter the email address.
2 votes -
Cancel agreement default message
When cancelling an agreement, the message from Adobe sign to the recipients states that "the document has been deleted from all parties Adobe Acrobat Sign accounts" but we have found this to be incorrect. This message should be modified and not state that the documents have been deleted. We want the canceled agreements to be available to recipients still.
2 votes -
Global Settings and Send Settings Need to be Available for E-Signing
It seems that Global Settings and Send Settings are only available for the Enterprise accounts. I have a business Teams account for Adobe Pro instead and these settings are missing.
This is illogical, the very simple customizations that are otherwise available under "Global Settings" and "Send Settings" appear to have been simply overlooked for the Adobe Pro Team users.
The Adobe Pro subscription certainly advertises "powerful e-signature features" but I can't even change the signature time stamps to show EST?
1 vote -
Refusing to sign an agreement without cancelling it
Signatories may refuse to sign an agreement without cancelling it, so the other participants can sign and the agreement shall continue and be concluded. The report of signatures will indicate the signatories who have refused
1 vote -
Hate New E-Sign Functionality
Absolutely HATE the new Adobe Sign. It takes me at least 3 times longer to send a document for e-signatures. Before the update, Adobe knew where I wanted text, signatures, and the date signed. Now I have to change the field type every single time I insert a field, the date is some crazy format that I have to change every time, and even if I click "Date Signed" it always just puts a "date" field in that I have to delete and insert the date signed field again. Please change it back!
9 votes -
This upgrde will not update all the fields that you created and will obliterate your radio buttons and require a painful amount of reconstrc
How about beta testing a bit before rolling it out, I wasted a full day testing and rebuilding something that was working perfectly, now I am screwed. Thanks
5 votesHi Nicholson,
We understand you are encountering some trouble with the new feature in Request e-signatures. We apologize for any inconvenience this may cause. With Modernized experience, you now get simplified document authoring experience, leverage AI-assisted form field detection and ability to revise, organize & save document edits in-progress, add/ remove recipients during agreement creation step. Here’s more information.
If you still prefer to use the earlier version you can revert back by following these steps:
1. Click on your profile icon.
2. Select "Settings".
3. In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".This change will only affect new created after making this adjustment. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.
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