Were I to have to attest in a court of law as to my having affirmed the Adobe sign signature, any testimony would come with no tribute paid to Adobe. By contrast, we were previously given the means to select a font to adopt as one's own. Considering the cost of Adobe's license, I would think Adobe would provide a font selection worthy of a professional's signature, not what is now viewed as an illiterate attempt to write one's name.1 vote
I work at a financial institution and we use Adobe Sign for remote signatures. Many of our members have issues signing documents because of the way that Adobe Sign works for signing. At the end of the signing process, a 'Tap To Sign' button/link appears after the member has actually already signed their name. Most of them think they are done and have submitted the document, but have not because 1) they miss that 'Tap To Sign' button even pops up after they have clicked a Finish button (that is very confusing to many) 2) and most importantly the phrase 'Tap To Sign' does not make sense to them. At that point, they have already physically signed, so it would make more sense for the button to say 'Click to Submit' or 'Submit', or something similar.
We have so many members that struggle with this portion of signing. It would be very helpful to update this terminology. Your consideration would be most appreciative! Thanks! Jason
I work at a financial institution and we use Adobe Sign for remote signatures. Many of our members have issues signing documents because of the way that Adobe Sign works for signing. At the end of the signing process, a 'Tap To Sign' button/link appears after the member has actually already signed their name. Most of them think they are done and have submitted the document, but have not because 1) they miss that 'Tap To Sign' button even pops up after they have clicked a Finish button (that is very confusing to many) 2) and most importantly the phrase…1 vote
Solicito um local para que um administrador do Adobe Sing possa gerenciar o gasto de transações contratadas.
Hoje não tenho como gerenciar o saldo de transações no ambiente.1 vote
Que os Grupos Adobe Sign acumulem no resultado de relatórios o somatório de todos participantes do grupo, não só a partir da data de criação
Solicito que o resultado de um relatório que considere Grupos criados no Adobe Sign, acumule os eventos de todos os usuários do grupo desde o primeiro dia em que ele remeteu um documento para assinatura.
Hoje o resultado de um relatório por grupo, só sumariza os eventos dos usuários a partir da data de criação do grupo.
Isso gera inconsistências e inviabiliza o gerenciamento de licenças e de utilização por parte dos administradores do ambiente.1 vote
Please add a feature for users to require a specific method of signature, i.e. "draw" without changing admin settings. We want some clients to sign the documents with their drawn signature and not allow them to use the text signature option. This should be available on a document by document basis.1 vote
It would be nice to view when reminders have been sent out with the current version. After almost an hour of working with support I was told I could only see this when I select "View in Classic Mode" - sounds like this is a feature that was overlooked.1 vote
If an email address is entered incorrectly on a document with many signatories, then the whole document needs to be done over to make that one correction. There should be a way for document creator to edit the email address for a recipient without breaking the certification. If not, then allow the document creator to break the certification and get the signature. Not all signatures need to be certified.1 vote
In the desktop version of Adobe Sign (by going through Acrobat Pro), setting a reminder inthe Remind tab does not work. Changing the settings for the reminder and then clicking the "Set Reminder" button does not do anything. A check box is ticked for the recipient to remind and the reminder is set for every day until completed. With or without adding a note, it makes no difference.
Windows 10, latest updates.
(also clicking the About Adobe Acrobat Pro menu item under the Help menu crashes Acrobat Pro!)1 vote
I recently closed one company and openend a new one. I changed my company name in account profile and started sending out invoices.
There needs to be a far better system of cross checking/ updating fundamental company/ security information across all areas of the system.
Thank you1 vote
I get the following error after specifying were the recipients should sign:
"Could not Send"
"an invalid JSON was specified"
It works when I send it to my personal email but doesn't work when i send it to the intended recipients.
I also tried to change the language and removed the special characthers and it didn't work.
Please help me with this.
Thank you2 votes
OAuth is missing from Android app as of 06/06/2020. I cannot login with my Google account, so the Android app is unusable.1 vote
New Feature - Convert Doc name, email address, status in to an Excel file. These lists can be used for marketing purposes.
Build lists of all document data that failed to convert into a signed agreement.
This data can be used for marketing purposes. If we send out an agreement for a signature and it never came back signed, then that lead failed to convert into a new customer. If we could take that captured data and convert it into an Excel file, then we could re-target and continue to market those leads from that list.1 vote
Please add a select box in the Template management screen to allow users to select multiple Templates for deletion, download, sharing, etc. Thank you.1 vote
I currently have a Adobe DC account and have recently tried to integrate Adobe Sign into Microsoft Teams. The feature works mostly but when it comes to sending a document and selecting where the signature should go, you cannot. It seem's ridiculous that you can download Adobe Sign in Teams but you cannot use the function unless you upgrade your account to Adobe Sign Enterprise. I have spent hours on the phone to Adobe and I couldn't get a clear answer until recently.1 vote
It would be very helpful if there's an option for sender to receive the signed documents in individually uploaded files. For example, I send 3 words documents for signing, after signed, it came back as 1 pdf, because of the certified signed, I'm unable to split the documents in 3 pdf.
DocuSign already have this function, hope you can add on the same function to Adobe Acrobat Pro DC - Adobe Sign. Thank you.1 vote
After a document has been sent for signatures, allow:
1) changing order of signatories (e.g. a-->b--c changed to a-->c--b)
2) change of workflow from signatures in order (sequential) to parallel
3) for certain individuals with equal signing authority, allow delegation by recipient if it has been preconfigured (say by cc: e-mail when setting up a signing request?)1 vote
Hello - It seems like the sign and fill functionality requires an email address. A few people I need to send a document to do not have an email address and would like to know if there's an option to text them the document to sign.
You can spend an hour in the template designing screen tediously placing everything and when you go to save, it says you are timed out and completely WIPES OUT everything you've been doing. Horrible user experience. Can you implement a timer similar to what bank websites use? Warning that you'll be logged out in 180 seconds or something similar? That way you can save your work and not waste a huge amount of time tediously re-entering everything. OR create some kind of temporary draft similar to MS Word?1 vote
MAJOR DESIGN PROBLEM that should be so much easier. 99% of the time you need to sign and date a document. That should be in one field when setting up a document to sign. The field should also resize to fill a cell. The process of adding each signature field and then adding each date field and then resizing each of those is so NON-user friendly and takes way to much time. Please fix this issue and pleaes contact me so that I can show you first hand how bad this process is.1 vote
I haven't been able to send a PDF for signature for going on four hours. Now, I'm receiving the following error (internal server) screen, which doesn't disppear even after I've hit "OK." This follows errors in which Pro DC asked me if I was connected to the Internet (I was) and also asked me to sign out and sign back in again--I tried this, and Pro DC wouldn't actually allow me to sign out. Then, upon restart, it asked for several minutes to install some update before returning to the aforementioned errors--i.e., Adobe Sign is a complete mess for me at the moment.
I haven't been able to send a PDF for signature for going on four hours. Now, I'm receiving the following error (internal server) screen, which doesn't disppear even after I've hit "OK." This follows errors in which Pro DC asked me if I was connected to the Internet (I was) and also asked me to sign out and sign back in again--I tried this, and Pro DC wouldn't actually allow me to sign out. Then, upon restart, it asked for several minutes to install some update before returning to the aforementioned errors--i.e., Adobe Sign is a complete mess for me…1 vote
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