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Acrobat for Windows and Mac

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  1. With new 2024 Acrobat update, "request e-signatures" lost the ability to automatically sense 1) whether a field was signatory or the date of signing, 2) the appropriate size of the field. In addition, the default for the date was "date" entry, rather than "date of signing" and the default date format was DD-MM-YYYY, instead of a more typical US format. Before the update, I just had to select the person and click on the spaces next to "signature" and "date" for it to automatically populate the pdf with the correctly sized and formatted field, making it a very quick process.…

    1 vote

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  2. We were not able to successfully establish any connection with the server.

    1 vote

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  3. 1 vote

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  4. Steps before I encountered the issue :

    Wrote a document in LibreOffice Writer, exported it directly as PDF.
    Opened it in Adobe Acrobat Pro (Windows). Put 2 signature-type text fields for me and my friend to sign (it's a debt acknowledgment paper, needs 2 signatures)

    Clicked on "Vérifier et Envoyer" (verify and send button).

    Expected Result : send a mail
    Observed Result : no mail sent. Error code 401.

    I also tried to save as a certified directly from the signature tab but it doesn't work. Doesn't work with 1 signature, doesn't work with 2. The progress bar stops half-way…

    1 vote

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  5. Would like to kick off workflow to send same document to multiple signers, so it would essentially generate multiple documents out for signature by starting from one workflow.

    2 votes

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  6. We would like to be able to revert a workflow to the previous signer to make changes.

    3 votes

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  7. The form created in Adobe with various fields our business has used for four years is now unreadable after distributing for signatures. Text in all the fields becomes super-sized, showing only a portion of it. This is disastrous for our business! Must have a fix!!

    13 votes

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  8. Ability to cancel already signed agreements as this may happen frequently (just like the feature for cancelling unsigned contracts).

    1 vote

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  9. There is no way to delete templates from my Acrobat account.

    1 vote

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  10. When I created my contract and used the Prepare a Form function to add all the fields, it took an hour to edit every field to have a Name, a Tool Tip, field type, required/not required, and I had THREE possible assignees: the SENDER, SIGNER 1, and SIGNER 2.
    THEN, when I was ready to request E Signatures, I added the emails for two signers, and it didn't save ANY of the field names or who they were assigned to. Since I am not a signer, but just a sender, there was no way for me to compete the fields…

    1 vote

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  11. When creating an Adobe Sign Agreement (or Template or Web Form) by importing a PDF document originally created by Acrobat, any fillable fields that are specified to center the entered data end up, instead, with the data fields right justified.

    This requires manually correcting the appearance of each field from right justified back to centered in order to correctly match the original document.

    1 vote

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  12. Adobe Sign fails to implement checkbox properties from Acrobat forms.
    When creating an Adobe Sign webform or signature template by importing an Acrobat form with existing fillable fields, the following checkbox properties are
    are not correctly implemented:
    • During on-screen filling of form
    o Check boxes defined using "cross" option appear round, instead
    o Check box color is not displayed. All selections appear "blue" on-screen.
    • The final PDF output
    o Check box colors are wrong. The color of the first checkbox in any group is
    applied to all checkboxes, even those defined with different colors.
    Example: A 3-page form…

    1 vote

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  13. The latest feature upgrade removed the ability to send a signed copy of a document ("copy to"). Now the only options available are signer and approver. The receiving party is neither a signer or an approver, so this has doubled my workflow and created an inefficiency. I now have to generate a second email with the signed copy to send to my recipient, separate from the signature process. PLEASE add this feature back. What you have done is NOT an improvement.

    4 votes

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  14. The ability to send multiple documents to the same person/people for signature and receive them back as separate documents instead of one merged document. Or give us the ability to split the documents after they have been signed.

    1 vote

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  15. 0 votes

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    1 comment  ·  Adobe Sign  ·  Admin →
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  16. In the new Adobe Pro update with the new UI. I'm met with the attached error when uploading an agreement to be signed. This doesn't occur when using the disabling new acrobat.

    2 votes

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  17. When I insert a page into a PDF document that contains dropdown boxes, Adobe removes the dropdown boxes so that the recipient cannot see those dropdown boxes when he/she opens it.

    3 votes

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  18. Vote for integration, vote for efficiency! I propose a potential enhancement to Adobe's e-signature service: 'Google Contact Sync'. This proposed feature would allow us to instantly populate e-sign forms with contact details from our Google accounts, bypassing the tedious manual entry. It’s a small change that could make a big difference in streamlining our document workflows. If you, like me, crave this simplicity and speed, cast your vote for the 'Google Contact Sync' feature and let's make our collective voice heard for a smarter, more connected Adobe experience!

    4 votes

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  19. How about beta testing a bit before rolling it out, I wasted a full day testing and rebuilding something that was working perfectly, now I am screwed. Thanks

    5 votes

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    1 comment  ·  Adobe Sign  ·  Admin →
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    Hi Nicholson,

    We understand you are encountering some trouble with the new feature in Request e-signatures. We apologize for any inconvenience this may cause. With Modernized experience, you now get simplified document authoring experience, leverage AI-assisted form field detection and ability to revise, organize & save document edits in-progress, add/ remove recipients during agreement creation step. Here’s more information.

    If you still prefer to use the earlier version you can revert back by following these steps:
    1.    Click on your profile icon.
    2.    Select "Settings".
    3.    In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".

    This change will only affect new created after making this adjustment. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

  20. Recent update changes the process as described in https://helpx.adobe.com/ca/document-cloud/help/create-template.html which used to allow individual PDF/doc uploads and shuffling to create templates (such as for updating contracts). New Template only allows a single doc to be uploaded which is, frankly, stupid.

    What's the point of using e-Sign over services like DocuSign which allow templating for multiple files now?

    3 votes

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