289 results found

1. Bug Report: Organize does not show image

   If I am working for several hours in acrobat dc, the organize feature will show only blank pages... no content. I have to close the program and restart it to view the images. It will work for about 20-30 minutes and then do the same thing. UGH.

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   Need Info  ·  Vivek Chandra responded

   Hi

   Sorry for such a delayed response on this and for the trouble you were going through.
   I tried using the tool with several files and could not see the issue.
   Can you please try upgrading your Acrobat to the latest version and see if that resolves the issue for you.

   If not, can you please share the file(s) where this happens.
   This would help us in investigating the issue faster.

   Regards
   Vivek

2. Crop & Set Page Size ICONS

   These two icons do 2 completely different functions from one another. They have appeared the same for ages now. I think it is finally time to create a new Icon look for one or the other. Having both on my quick tools is rather daunting because they look exactly the same.

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   Under review  ·  Vivek Chandra responded

   Hi Samantha

   We have raised your concern with the feature team and they are looking into this.
   Thanks for bringing this to our notice.

   Regards
   Vivek

3. Extract a part of a PDF page as a new PDF file

   Allow an option to extract a part of a PDF page and save as a new file so it is a new file only showing what you want. This would be similar to cropping and then print to PDF the cropped page to eliminate the extra file size. The key is to keep the original file resolution / clarity.

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   Need Info  ·  Vivek Chandra responded

   Hi James

   You can extract complete page/pages using the pages app. Once extracted you can crop the new file as per your needs. This would maintain the original file resolution / clarity as required by you.
   Please let me know if this works for you.

   Regards
   Vivek

4. How do I delete pages from a multiple PDF doc in Microtech Docman

   I'm trying to delete pages from a multi page document in Docman (PCTi Solutions) with Adobe Acrobat Pro DC. I am not getting the delete option unless I check the full document out onto my desktop, edit it there, drop it back into Docman and delete the original. I want to amend the original not delete it. What an I missing??

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   Need Info  ·  Vivek Chandra responded

   Hi Karen

   This looks like an issue with Docman. Did you try getting in touch with their support team?
   If they need any help from Adobe in adding some functionality, they can contact us through corporate channels.

   Please let us know if you still need help.

   Thanks
   Vivek

5. 要求された操作を完了できません。テキストエンジンを初期化できません。

   文字入力が出来ません。次のようなメッセ－ジが表示されます。「要求された操作を完了できません。テキストエンジンを初期化できません。」

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6. Acrobat Pro DC Needs Better ERROR Messages

   I'll first give an example then explain why Acrobat Pro DC needs better error messages.

   We often work with large PDFs (sometimes 10,000 pages or more) that are created by joining together many smaller PDFs in Acrobat Pro DC.

   Bates Numbers are applied and sometimes removed and re-applied as the document get's built.

   Sometimes something goes wrong when editing the PDF.
   For example Edit > More > Bates Numbering > Remove... gives an error "A number is out of range."

   This error unfortunately comes up for us a lot which I guess is to be somewhat expected when combining hundreds of PDFs from various sources. I'm assuming not every PDF generator follows exact PDF standards; iPhones, bank websites, 3rd party PDF printers, etc. However these PDFs were all combined with Acrobat Pro DC. Meaning that Acrobat Pro DC is not checking the PDFs or sanitising the data when they are imported! But that is another subject for another day...

   The problem we have is that the error message(s) don't even tell us on which page it encountered the error. So we are left scratching out heads wondering which page or which part of the 10,000 page document has the problem.

   What would be better would to give an option to the user ignore the error and keep processing the rest of the document. OR process the entire document and generate a report of pages that contained errors so the user could then attempt to go and repair those pages.

   Ok so hold on because this gets better...

   So to attempt to repair the document(s) we try and split them into smaller documents using Organise Pages > Split > say 100 pages or 1000 pages per "Part"
   Then we get the error: "An incorrect structure was found in the PDF."

   Ok well what now? Where is the option to repair the structure of the PDF?? Or at least tell the user what part of the structure was incorrect.

   Ok so now I guess we'll export the whole thing to PostScript and run it through Acrobat Distiller DC and rebuild the PDF with the Standard profile.
   Which still gives us the same errors! So the only option we are left with is rebuilding the entire PDF from the ground up which can take days...

   I understand that the Adobe Support Community can't really change the future of Adobe products but I am hoping this post will eventually make it to the developers at Adobe who might add just a few lines of code to tell me on which page the "A number is out of range." It would be very helpful.

   Acrobat Pro DC is a great product but when things go wrong it doesn't seem to handle errors very well.
   Please build-in PDF document error recovery or at least give the end-user a little more information to help them fix the problems. This is a "Pro" product.

   Thanks for your time. I hope this reaches the right people.

   I'll first give an example then explain why Acrobat Pro DC needs better error messages.

   We often work with large PDFs (sometimes 10,000 pages or more) that are created by joining together many smaller PDFs in Acrobat Pro DC.

   Bates Numbers are applied and sometimes removed and re-applied as the document get's built.

   Sometimes something goes wrong when editing the PDF.
   For example Edit > More > Bates Numbering > Remove... gives an error "A number is out of range."

   This error unfortunately comes up for us a lot which I guess is to be somewhat expected when combining hundreds… more

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7. Tags Disappear on page Template

   I have a two-page form that was properly tagged until I turned page 2 into a template (Organize Pages -> More -> Page Templates) and made it invisible. Even after I made the page visible again, the page 2 tags were nowhere to be found. Any suggestions on how to recover them or keep them from disappearing in the future?

   BTW, I'm using Word 2013 and Acrobat Pro DC.

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   Under review  ·  Bilal Ansari responded

   Yes, Adobe is aware of the issue. Unfortunately, there is no workaround available at this time.

8. crop

   Ctrl Alt T back please (cropping one page or all pages)

   I'm not sure why you took it out, or why you hid it, but I would really like it back! I use it monthly if not weekly for work and it is WAY easier than the new version. Maybe you thought we didn't use it, but we do :-)
   
   I have Acrobat 11, the full version. Please bring it back.

   thank you

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   Need Info  ·  2 comments  ·  Page Operations  ·  Delete…  ·  Admin →
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9. Need access to network shared folders when saving extracted parts of PDF

   When I try to save extracted parts of a PDF "as separate files" under "Organize Pages", the only places I'm allowed to access are native storage units. The network based folder my boss and I share is inaccessible and I'm unable to save within folders created for specific clients. I feel it's possible to extend accessibility to any potential storage spot on the computer, right? I included a picture of the screen I'm given when extracting.

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   Need Info  ·  1 comment  ·  Page Operations  ·  Delete…  ·  Admin →
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