66 results found
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Internal Browser in Adobe Acrobat Pro vunerable, needs updating
When accessing Adobe Document Cloud via the Adobe Acrobat Pro desktop version, the application is using Google Chrome (80.x) agent internally.
The current version of chrome is 92.x.Our company does not allow chrome versions below 82.x as this is insecure and has many vulnerabilities rendering the desktop version useless for us. Will adobe look to update this in the future?
2 votes -
Safari won't open PDF in Acrobat
MacOS Big Sur 11.6 (20G165)
Safari Version 15.0 (16612.1.29.41.4, 16612)
Adobe Acrobat DC 21.007.20096Safari no longer supports opening PDFs in Acrobat, rather than the browser. A high-level tech support at Adobe screen-shared on my computer and couldn't find any way to set it so that PDFs would open in Acrobat. Help files on Adobe's help site refer to an older version of Safari, which had preferences different than the current version (see attached screen shot of current Safari preferences).
1 vote -
Plugin
The browser plugin was automatically installed. As a User, I do not appreciate that.
1 vote -
Documents automatically open in browser instead of desktop app
This did not happen before and I do not like it. I am trying to find "settings" or "options" to change it back but no luck so far...
2 votes -
Remove Right hand panel
Remove Right the hand panel.
Removing this would make acrobat perfect for me1 vote -
1 vote
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Opening PDF crashes IE 11
Windows 10. Adobe Acrobat DC 20.13.20064.405839.
When I open a PDF in IE 11, the first one loads fine, but if I close it and open a second PDF, this crashes IE 11.
I am a developer, and we use an application that uses IE 11 as its rendering engine, and the same bug occurs there as well. Open first PDF, go to a URL (ex: google.com), and then open another PDF, and it crashes our application.
Please advise.
1 voteHi,
Requesting you to please update to the latest version of Acrobat by going to Help > Check for updates. we recently had fixed an similar issue.
Please let us know if the issue persists on the latest version as well.
Regards,
Sandeep -
PDF opened in Explorer will not print after Windows 10 may 2020 update
When opening a PDF in Internet Explorer with the Reader plugin I can no longer open the print dialogue.
The error has started after the latest windows update ( 2020 May update, release 2004)
5 votesHi,
Requesting you to please update to the latest version of Acrobat by going to Help > Check for updates.
Please let us know if the issue persists on the latest version as well.
Regards,
Sandeep -
PDF Files Don't Open in Acrobat after latest windows update and/or in new Edge Browser
When opening a PDF file from Microsoft Edge browser the file now opens using a default Microsoft pdf reader of some sort. I checked to make sure that acrobat was the default application for opening .pdf files but that makes no difference. Adobe help desk said this is because of the latest windows update and the latest adobe acrobat update as well. This is really frustrating and makes workflow inefficient. Please fix this so acrobat can be used when opening .pdf files from browsers (had same problem with Chrome so does not seem to be a browser specific problem).
Thank…
2 votes -
Using Firefox - Opening .pdf file from web page results in error
"There was an error opening this document.
This file is already open or in use by another application."
Seems to be some kind of race - sometimes it opens but usually I get the above error. If I then click on the file in the browser downloads it opens just fine.I just spent a couple hours talking to a very helpful support person in India and she was not able to fix the problem. Seems I will have to use a different browser or a different .pdf file viewer.
I am using the latest version of Firefox and the…1 vote -
IE 11 getting crashed when using Adobe reader 2017 in IE
When opening Adobe PDF in IE we are using Adobe Javascript to export the pdf into a custom printer and one every 30 mins we are getting the crash and below is the details from event viewer logs
Faulting application name: IEXPLORE.EXE, version: 11.0.17134.1, time stamp: 0x6639744d
Faulting module name: AcroRd32.dll_unloaded, version: 17.11.30156.31613, time stamp: 0x5ddfd5b6
Exception code: 0xc000041d
Fault offset: 0x00030f3f
Faulting process id: 0x178bc
Faulting application start time: 0x01d617fd2120a669
Faulting application path: C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
Faulting module path: AcroRd32.dll
Report Id: 944179a6-ca06-4ca1-a413-d96a1db92d3a
Faulting package full name:
Faulting package-relative application ID:1 vote -
Apply Page Display Settings to Browser View
When I export a brochure to pdf I usually set the Page Display to function like a brochure and to fit the page, this works great in the pdf app but is lost when viewed with a browser. Could you implement these settings into the browser "application"?
I have always wished this was a feature but it has become more of an actual issue for me as the shared commenting feature was updated and it pushes users to the browser pdf viewer instead of their installed application. I would like the reviewers to see the brochure as they will view…
1 vote -
there's an issue when trying to open files from adobe scan with firefox. Please make adobe work with firefox... don't like chrome and google
there's an issue when trying to open files from adobe scan with firefox. Please make adobe work with firefox... don't like chrome and google!!!
3 votesThanks for reporting the issue. We are looking into it and will keep you posted in case of any updates.
Regards,
Sandeep -
Installer Download link broken for non Document Cloud users
Users assigned Desktop Only versions of Acrobat can log into Adobe.com, but the installer download links go to Document Cloud, and they receive Access Denied errors. Please relocated the installers to an accessible location and update the links.
4 votesThanks for reporting the issue. We are looking into it and will keep you posted in case of any updates.
Regards,
Sandeep -
Acrobat extension 15.1.1.3 incompatible with chrome 78.0.3904.70
Acrobat extension 15.1.1.3 under Windows 10 is incompatible with chrome 78.0.3904.70. It causes the browser to be unable to work at all. It's not possible to fix any other way other than to downgrade Chrome. Even removing Acrobat has not effect. Somehow, the incompatible Acrobat extension leaves behind something that won't allow Chrome to work. Downgrading to earlier version of Chrome fixes this.
1 vote -
set Acrobat Reader to reopen all documents previously opened when I restart it.
set Acrobat Reader to reopen all documents previously opened when I restart it.
1 voteHi,
Thanks for providing your feedback. I have reported the issue to the engineering team and will inform you in case we have any updates.
Regards,
Sandeep Grover -
its terrible
better browser needed
3 votesHi,
Can you please share a more detailed feedback?
Regards,
Sandeep -
reader dc problem (0:521)
swedish adobe reader dc often stops with text 'Det uppstod ett problem med Adobe Acrobat/Reader Avsluta programmet och försök på nytt om det körs (0:521)'
this is in a webapplication thet gets invoice pdfs from a webserver and present them inbedded in Internet explorer. next time on the same pdf works fine. it occurs when changing from one pdf to next.Windows 10, IE 11
2 votesIssue resolved using registry provided.
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pdf extension for microsoft edge browswer
An extension for PDFs in Microsoft Edge is needed so PDFs can open in Acrobat (or Reader) instead of the browser
1 vote -
Bug: Valid JPEG inside PDF fails to decode in Acrobat DC
Bug: The attached PDF file has a perfectly valid JPEG image (1200x1600 RGB, progressive), but Acrobat DC reports "There was an error while reading a stream." Every other application can display the PDF fine (Dropbox, Microsoft Edge, PDF Expert, Google Chrome, etc). If the JPEG stream is extracted to a .jpg file byte for byte, every viewer can display it. I don't know what causes Acrobat to fail to decompress (DCTDecode).
1 voteIssue is fixed in latest DC build.
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