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Acrobat for Windows and Mac

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247 results found

  1. Unable to get or publish comments to Adobe Shared Review PDF on SharePoint 365 with Adobe Acrobat Pro DC.

    Details:
    I'm using Adobe Acrobat Pro DC 2019.010.20064

    When I open Shared Review PDFs hosted on SharePoint 365 I see the message:

    • Could not get new comments. Adobe Acrobat did not get a response from the server.

    • Adobe Acrobat cannot connect to the Review Server: 13.107.136.9

    This appears to be the same error and message other users are reporting since October 2018 when setting up new Shared Review PDFs using SharePoint & Adobe Acrobat DC. Any updates on this would be…

    6 votes

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    Hi Ryan,

    Thanks for reporting the issue and apologies for the inconvenience caused.
    We have been working on this and let you know once we plan to deliver the fix.

    Regards,
    Arvind

  2. the recent update in October 2019 removed the multi-file sharing option which seriously decreased the convenience of Adobe Acrobat for our office. We are all very upset about the removal of this. we now need to utilize 3rd party file sharing services and we no longer need to subscribe as many account due to the removal.

    please bring it back ASAP?

    thank you
    Ariel

    1 vote

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  3. 1 vote

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  4. We have hundreds of on-going shared reviews in Tracker. It is very difficult to locate files. The default sorting method appears to be based on recently opened files. If there's a file that hasn't been looked at for months (typical), searching through the "Joined" files is more than tedious. Sorting by file name (as well as other options) would be great. Alternatively, a search function would work as well.

    And while you're at it--any way to speed up Tracker on start up? With this many files, it takes a heck of a long time to load.

    2 votes

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  5. Need to have a comments resolution made from the shared review comments. The comments should be organized into a discussion list so that the host is able to respond to the comments and the reviewers to reply on it.

    4 votes

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  6. for user management, reporting, it would be nice to see when a user was added/activated, and maybe even when they last accessed

    4 votes

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  7. new update broke outlook when using the share via email option. after doing that, outlook hangs until exiting completely out of Acrobat DC.
    Win 10
    Outlook 365
    Acrobat DC

    2 votes

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  8. In the most recent update to Adobe Acrobat, you removed Share & Track tool. I realize this tool has been changed to 'Share' and the original Send and Track is still available via browser. Even so, having Send & Track within the application tools is much more convenient.

    Why don't I use the new 'Share' tool? Unfortunately the Share feature does not allow us to send a protected document. It is also very clunky to format a message longer than 5 words with custom subject line.

    Bring back Send and Track in the UI please.

    Thanks!

    13 votes

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  9. Please change the way we share PDFs through email back to the way you have before, or have it be the default to share over email. I'm not loving the toolbar that pops up because it adds another step to the sharing process.

    10 votes

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  10. Bring back Send and Track! The new 'Share' feature is not nearly as useful and too stripped down.

    -- We liked the ability to send a custom email message with file link directly from the application.

    -- We liked how the user received an email with custom message about the shared file.

    -- We liked how recipient could easily find and click 'Download' to receive the file, and that the file didn't always open in browser plugin. (FYI, browser plugins can erase some of the important options that were selected during exporting the file to PDF, including password protection for…

    5 votes

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  11. Sendmail doesn't recognize mail on Mac. Also tried using the webmail function and I get a error with it

    1 vote

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  12. I got a weird error message saying that my review could not be started because my comments had too many characters. The longest comment in my document has 156 characters, nowhere near the 1000 character limit my document supposedly hit.

    1 vote

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  13. This is currently an error that we are experiencing. We are doing shared reviews and this was working fine several weeks ago. We were able to previously send out pdf's for review but now we are receiving this error.

    4 votes

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  14. I miss being able to open a document, click on the email icon, and a new email would pop up allowing us to send the attachment directly. Now there is an extra step.

    7 votes

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    Resolved  ·  Sahil Singla responded

    Hi,

    Apologies for the inconvenience caused!
    Could you please follow the steps in the below article to use the email icon to send PDF directly as email attachment.

    Link : helpx.adobe.com/acrobat/kb/send-email-attac..

    Please let me know in case of any concerns.

    Regards,
    Sahil

  15. There is an adobe add-in to outlook, I am able to search people from outlook directory on adobe, when I hit send- I get an error message that this feature requires internet connectivity.

    1 vote

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  16. Spent hours on a document, saved it, emailed it and the recipient received the unedited document, I’ve been using Adobe products Acrobat Pro, Pro DC for years, at home on my personal account and at workand haven’t run into this issue with outlook before last week (that I’m aware of). Twice now this has occurred in the last week, I have to save as an optimized file for changes to stick... help!! Has anyone else experienced this???

    Acrobat Pro DC using Outlook 365 at my office is where and how this happened.

    1 vote

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  17. The new Send for Review option opens a window that blocks the PDF that I am attempting to send. When I select the send with outlook option, the window does not minimize or disappears. I need to be able to read my PDF to write a reference in my email which i am unable to do with this new feature. I will be contacting my IT department to see if i can use an earlier version so i can see the document i am attempting to send via outlook.

    Can we correct the window to not obstruct the PDF?

    1 vote

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  18. I am able to SHARE from the website, but not from the app on my computer. It times out.

    1 vote

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  19. Description of my problem: In my company, we share pdfs through an internal network and provide locations for others to find the pdfs. When I create a design (eg. in Photoshop, Indesign, etc) and export it to a pdf, I share the location of the pdf to our marketing team to review. That means 3 - 7 people at a time are opening and viewing the pdf and some give me feedback via email on what changes to make. That's when I go back to the design and make updates to it based on the feedback. When I try to…

    1 vote

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  20. Restore email tool that directly attaches document to an email in the user's client software, or provide a way to customize the tool to do that. Tool in new version opens a new window with various Adobe ecosystem options, adding an unnecessary work step.

    11 votes

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