Unable to get or publish comments to Adobe Shared Review PDF on SharePoint 365 with Adobe Acrobat Pro DC.

Details:
I'm using Adobe Acrobat Pro DC 2019.010.20064

When I open Shared Review PDFs hosted on SharePoint 365 I see the message:

• Could not get new comments. Adobe Acrobat did not get a response from the server.




• Adobe Acrobat cannot connect to the Review Server: 13.107.136.9

This appears to be the same error and message other users are reporting since October 2018 when setting up new Shared Review PDFs using SharePoint & Adobe Acrobat DC. Any updates on this would be much appreciated.

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The system lets me create the Adobe Shared Review PDF with SharePoint no problem. As soon as I exit the PDF and attempt to reopen the Shared Review PDF then I see the messages about being unable to connect to the server to retrieve comments.

"Could not get new comments. Adobe Acrobat did not get a resposne from teh server. Try again later of contact your system adminsitrator". If there was an option to manually try again or re-enter SharePoint server credentials (name/password) that may be helpful.

I have Microsoft Outlook and I send all my PDF attachments thru this email. Your October 2018 update no longer recognizes Outlook default that automatically sends an attachment to an email.

Now we must every time get diverted and click on attachment and continue to attach every single PDF in an email to Outlook. This creates a lot of work for no valid reason. EVERY user of Outlook is now going thru these extra steps for no valid reason. STOP IT.

I am surprised that Adobe management who probably use Microsoft Outlook have themselves not wondered why they are now going through these extra steps time after time after time to send PDF documents?

Why are we even having to write you to say fix it?

I really like the ability to share documents via the cloud but we have issues using it in our company. People who we share with don't see the "guest option" and refuse to get an adobe account and thus don't comment or request we share the original with them. Thus we have had problems with adoption and had to revert to sharing through mail. I think you have tried to make people get an account unknowingly this is discouraging adoption across a wider audience. I suggest a quick fix with the visual design to make sure that both options are treated equally.

Picture the scenario:
My client is waiting for a PDF proof from myself. An email arrives from '(my name) via Adobe cloud'. My client has a quick look at the pdf and thinks it looks great. My client then wants to talk to me about something else to do with the project. So my client goes back to her email program and replies to the last email she thinks came from me, which happens to be the email about the pdf. My client types a long email about the project with a request for me to call at a specific time to discuss further. This email goes nowhere and I never get it, because it goes to message@adobe.com. Can Adobe not link the email field to my email address, or at least include a message in the email to say 'replying to this message will not get to the recipient'?

A change was recently made to the limits on Adobe Document Cloud Shared Reviews. Prior to a recent update, the review limit was set to 25 files per day irrespective of recipients It has now changed to 50 total recipients.
I have a distribution list comprised of primary/backup reviewers from several departments within our organization, totaling 15 recipients. With the new limitation, I am now limited to either 3 reviews per day or have to pair down my recipient list to primary reviewers only and keep track of when a review has to be sent to a backup recipient and hope I haven't reached my recipient limit for the day.
For our business needs, it would be better if the limits were reverted back to 25 files/day instead of 50 recipients/day.