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Acrobat for Windows and Mac

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247 results found

  1. Unable to get or publish comments to Adobe Shared Review PDF on SharePoint 365 with Adobe Acrobat Pro DC.

    Details:
    I'm using Adobe Acrobat Pro DC 2019.010.20064

    When I open Shared Review PDFs hosted on SharePoint 365 I see the message:

    • Could not get new comments. Adobe Acrobat did not get a response from the server.

    • Adobe Acrobat cannot connect to the Review Server: 13.107.136.9

    This appears to be the same error and message other users are reporting since October 2018 when setting up new Shared Review PDFs using SharePoint & Adobe Acrobat DC. Any updates on this would be…

    6 votes

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    Hi Ryan,

    Thanks for reporting the issue and apologies for the inconvenience caused.
    We have been working on this and let you know once we plan to deliver the fix.

    Regards,
    Arvind

  2. I've just been updated to the latest Acrobat DC for Windows. It claims to have improved sharing and collaboration options,but this is not good for me. I really miss the mail icon on the toolbar leading giving me a direct option to email the file.

    6 votes

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    Resolved  ·  Sahil Singla responded

    Hi,

    Apologies for the inconvenience caused!
    Could you please follow the steps in the below article to use the email icon to send PDF directly as email attachment.

    Link : helpx.adobe.com/acrobat/kb/send-email-attac..

    Please let me know in case of any concerns.

    Regards,
    Sahil

  3. Prompt or notify user if a PDF file is already open. Currently the file just opens and locks both users from being able to save the file.

    5 votes

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  4. Access to Google drive is enabled via ADC--great! But please add shared drive access as is possible with DropBox to allow collaboration not just work flow signatures.

    5 votes

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  5. New Acrobat Pro DC version no longer allows dragging the pdf icon from the top bar in directly into email.

    Instead one must hit "share", WAIT..., then click "Send as attachment" then click "continue" to let it use the native email, then WAIT, then drag the pdf from that newly created email into the intended email.

    5 votes

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  6. Why does it keep asking? And it doesn't go away after choosing!
    Prevents other files from opening. Stupid addition.

    5 votes

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  7. Bring back Send and Track! The new 'Share' feature is not nearly as useful and too stripped down.

    -- We liked the ability to send a custom email message with file link directly from the application.

    -- We liked how the user received an email with custom message about the shared file.

    -- We liked how recipient could easily find and click 'Download' to receive the file, and that the file didn't always open in browser plugin. (FYI, browser plugins can erase some of the important options that were selected during exporting the file to PDF, including password protection for…

    5 votes

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  8. You've removed the ability to directly email a PDF from adobe without saving. That needs to come back. I don't always have the ability to save a file before emailing. Microsoft does it.
    And when I tried to save, it didn't save, and added about 10 steps to save it.

    Fix it please

    5 votes

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    Resolved  ·  Sahil Singla responded

    Hi,

    Apologies for the inconvenience caused!
    Could you please follow the steps in the below article to use the email icon to send PDF directly as email attachment.

    Link : helpx.adobe.com/acrobat/kb/send-email-attac..

    Please let me know in case of any concerns.

    Regards,
    Sahil

  9. Bring back: File, Send.

    The new Share File, then you have to select the 'Send at Attachment' and wait for ages for an Outlook Mail box to open is ridiculous and time consuming.

    Also, if you make any changes to the PDF, ie 'highlight' a word, then you MUST save the file BEFORE you send it. Again, ridiculous. We DON'T always want to save the change.

    If it aint broke...

    5 votes

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    Resolved  ·  Sahil Singla responded

    Hi,

    Apologies for the inconvenience caused!
    Could you please follow the steps in the below article to use the email icon to send PDF directly as email attachment.

    Link : helpx.adobe.com/acrobat/kb/send-email-attac..

    Please let me know in case of any concerns.

    Regards,
    Sahil

  10. Since the update this past week (October 2018), Adobe has made it harder to find things that used to be easy to find, and now it takes forever or completely lags when I try to find whether I have sent something to someone using the interface on my desktop for the old Send and Track feature (which apparently is now called 'Share' another renaming that threw me off this week). As a small business owner, I don't have time for this bull. If you're going to rename things, send us a required video for viewing of changes you're making and…

    5 votes

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  11. Share tab won't load, email button only opens share tab

    5 votes

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    Resolved  ·  Sahil Singla responded

    Hi,

    Apologies for the inconvenience caused!
    Could you please follow the steps in the below article to use the email icon to send PDF directly as email attachment.

    Link : helpx.adobe.com/acrobat/kb/send-email-attac..

    Please let me know in case of any concerns.

    Regards,
    Sahil

  12. When sharing a PDF via the "Share this file with others" button, users cannot use the Stamp tool. I think the Stamp tool is essential to the workflow process and more visible than the user leaving a sticky note that says "Approved".

    4 votes

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  13. There is many ticket about save as problem.
    When you try to save as, you just get the blank sheet. The same thing occurs when you try to share file. I cannot take a capture because the blank sheet disappear when I open the snipping tool.
    This problem has been years but now it has been for months. To save the file I have to print pdf as a file by windows. This is not long term solutions because I lost the pdf preferences.

    I have paid Adobe creative cloud, adobe acrobat DC and distiller DC. The program is up…

    4 votes

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  14. having an access removable button would benefit all account users who shares files with other individual. By having an option to remove a person from viewing a document you've shared with them would give us great ability to deny people from viewing this document. For example: If you've shared a document with "John Doe and *" you should be able to remove "John Doe and * would still have access to the document rather than having to "unshare" the entire document .

    4 votes

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  15. Currently only one file can be shared at a time, but it often makes sense to share multiple files. Add the ability to share multiple files with one link.

    4 votes

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  16. I think adding a feature to spell check all content within a PDF would be greatly beneficial for everyone. Our company uses spell check within Word all the time to ensure no egregious errors are present, but when documents are pulled into artwork, we then lose that ability to do a spell check. Many companies work strictly out of Acrobat for most of their process, but the only thing spell check is able to review on the artwork is comments. If it could review all content, it would help save errors in printing which would save companies money. If you…

    4 votes

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  17. A change was recently made to the limits on Adobe Document Cloud Shared Reviews. Prior to a recent update, the review limit was set to 25 files per day irrespective of recipients It has now changed to 50 total recipients.
    I have a distribution list comprised of primary/backup reviewers from several departments within our organization, totaling 15 recipients. With the new limitation, I am now limited to either 3 reviews per day or have to pair down my recipient list to primary reviewers only and keep track of when a review has to be sent to a backup recipient and…

    4 votes

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  18. When setting the status of a comment to "Resolve" an error is returned. A pop-up box reads:
    "We weren't able to sync your comment. Please try adding a different comment."
    The comment's status will change to "Resolved" but the error message pops up every time.

    4 votes

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  19. for user management, reporting, it would be nice to see when a user was added/activated, and maybe even when they last accessed

    4 votes

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  20. Need to have a comments resolution made from the shared review comments. The comments should be organized into a discussion list so that the host is able to respond to the comments and the reviewers to reply on it.

    4 votes

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