290 results found

1. Multi-User PDF editing/collaboration within SharePoint

   As an organisation we receive many PDF documents which are centrally stored within SharePoint. We have a requirement to read and provide comments on the content from a multi-user base, i.e. we need the ability to collaborate on a single PDF where all Users can read and write comments on the same PDF document, plus all edits are saved centrally. Essentially can Adobe provide the same collaboration tools as Microsoft does with Office 365?

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2. No longer able to email a document as an attachment

   I seem to be unable to share a document in an email as an attachment, only as a link. This is very frustrating for people receiving. Can it please be set up so that they have the document as an attachment as well?

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3. Send & Track Multiple Files

   Please return the ability to share/track more than one file at a time!!! This feature is a must for the PDF world!!!

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4. Drag and drop an open (pdf) file by dragging the Tab to attached one or more open pdfs mutliple pdfs in Acrobat Pro DC to an open email

   Drag and drop an open (pdf) file by dragging the Tab to attached one or more open pdfs mutliple pdfs in Acrobat Pro DC to an open email instead of the 12 step program you have OVER designed now

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5. Unable to get or publish comments to Adobe Shared Review PDF on SharePoint 365

   Unable to get or publish comments to Adobe Shared Review PDF on SharePoint 365 with Adobe Acrobat Pro DC.

   Details:
   I'm using Adobe Acrobat Pro DC 2019.010.20064

   When I open Shared Review PDFs hosted on SharePoint 365 I see the message:

   • Could not get new comments. Adobe Acrobat did not get a response from the server.

   • Adobe Acrobat cannot connect to the Review Server: 13.107.136.9

   This appears to be the same error and message other users are reporting since October 2018 when setting up new Shared Review PDFs using SharePoint & Adobe Acrobat DC. Any updates on this would be much appreciated.

   --

   The system lets me create the Adobe Shared Review PDF with SharePoint no problem. As soon as I exit the PDF and attempt to reopen the Shared Review PDF then I see the messages about being unable to connect to the server to retrieve comments.

   "Could not get new comments. Adobe Acrobat did not get a resposne from teh server. Try again later of contact your system adminsitrator". If there was an option to manually try again or re-enter SharePoint server credentials (name/password) that may be helpful.

   Unable to get or publish comments to Adobe Shared Review PDF on SharePoint 365 with Adobe Acrobat Pro DC.

   Details:
   I'm using Adobe Acrobat Pro DC 2019.010.20064

   When I open Shared Review PDFs hosted on SharePoint 365 I see the message:

   • Could not get new comments. Adobe Acrobat did not get a response from the server.

   • Adobe Acrobat cannot connect to the Review Server: 13.107.136.9

   This appears to be the same error and message other users are reporting since October 2018 when setting up new Shared Review PDFs using SharePoint & Adobe Acrobat DC. Any updates on this would be… more

   6 votes

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   Planned  ·  AdminArvind Yadav (Admin, Adobe) responded

   Hi Ryan,

   Thanks for reporting the issue and apologies for the inconvenience caused.
   We have been working on this and let you know once we plan to deliver the fix.

   Regards,
   Arvind

6. Mail feature lost

   I've just been updated to the latest Acrobat DC for Windows. It claims to have improved sharing and collaboration options,but this is not good for me. I really miss the mail icon on the toolbar leading giving me a direct option to email the file.

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   Resolved  ·  Sahil Singla responded

   Hi,

   Apologies for the inconvenience caused!
   Could you please follow the steps in the below article to use the email icon to send PDF directly as email attachment.

   Link : helpx.adobe.com/acrobat/kb/send-email-attac..

   Please let me know in case of any concerns.

   Regards,
   Sahil

7. BUG: Share tab won't load, email button only opens share tab

   Share tab won't load, email button only opens share tab

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   Resolved  ·  Sahil Singla responded

   Hi,

   Apologies for the inconvenience caused!
   Could you please follow the steps in the below article to use the email icon to send PDF directly as email attachment.

   Link : helpx.adobe.com/acrobat/kb/send-email-attac..

   Please let me know in case of any concerns.

   Regards,
   Sahil

8. Bring back email pdf file

   In the latest version of Acrobat Pro, it looks like the ability to send a pdf as a file by email has been removed. This is a critical feature. When I receive a pdf invoice I send the file into my accounting software for archive and processing. I can't send my accounting software a link to the pdf, I need to send the actual file. Please bring this feature back.

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9. notify user if file is already in use

   Prompt or notify user if a PDF file is already open. Currently the file just opens and locks both users from being able to save the file.

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   Need Info  ·  4 comments  ·  Share & Collaboration  ·  Delete…  ·  Admin →
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10. Insert text comment

    Can you please include the Insert Text Comment feature in the shared review? This feature is available in Acrobat Reader and in the not-shared COMMENT review toolbar. As a basic comment tool, I am quite surprised (and very frustrated) that this is not available for collaborative commenting.

    Specifically referring to "Insert Text" as described here: https://helpx.adobe.com/acrobat/using/mark-text-edits.html#insert_text

    5 votes

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11. Enable Google Shared Drives via Acrobat DC

    Access to Google drive is enabled via ADC--great! But please add shared drive access as is possible with DropBox to allow collaboration not just work flow signatures.

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12. Can no longer drag pdf files from Acrobat Pro DC directly into email, must instead click "share", WAIT..., etc.

    New Acrobat Pro DC version no longer allows dragging the pdf icon from the top bar in directly into email.

    Instead one must hit "share", WAIT..., then click "Send as attachment" then click "continue" to let it use the native email, then WAIT, then drag the pdf from that newly created email into the intended email.

    5 votes

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    Resolved  ·  AdminArvind Yadav (Admin, Adobe) responded

    Hi All,

    Kindly take a note that there is no update in this feature in the mentioned time frame.
    Kindly follow the steps mentioned below in the KB article in case you are facing the issue:
    https://helpx.adobe.com/acrobat/kb/send-email-attachment.html

    Regards,
    Arvind

13. Need to get rid of "How do you want to share your file"

    Why does it keep asking? And it doesn't go away after choosing!
    Prevents other files from opening. Stupid addition.

    •  

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14. Bring back 'Send and Track'! The new 'Share' is too stripped down.

    Bring back Send and Track! The new 'Share' feature is not nearly as useful and too stripped down.

    -- We liked the ability to send a custom email message with file link directly from the application.

    -- We liked how the user received an email with custom message about the shared file.

    -- We liked how recipient could easily find and click 'Download' to receive the file, and that the file didn't always open in browser plugin. (FYI, browser plugins can erase some of the important options that were selected during exporting the file to PDF, including password protection for editing and printing and two-page viewing options.)

    Send and Track worked well and could even have been enhanced -- instead you have stripped it down and changed it to 'Share'.

    Why would you change, downgrade, remove something that so many people found useful?

    Bring back Send and Track! The new 'Share' feature is not nearly as useful and too stripped down.

    -- We liked the ability to send a custom email message with file link directly from the application.

    -- We liked how the user received an email with custom message about the shared file.

    -- We liked how recipient could easily find and click 'Download' to receive the file, and that the file didn't always open in browser plugin. (FYI, browser plugins can erase some of the important options that were selected during exporting the file to PDF, including password protection for… more

    5 votes

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15. I have Microsoft Outlook and I send all my PDF attachments thru this email.

    I have Microsoft Outlook and I send all my PDF attachments thru this email. Your October 2018 update no longer recognizes Outlook default that automatically sends an attachment to an email.

    Now we must every time get diverted and click on attachment and continue to attach every single PDF in an email to Outlook. This creates a lot of work for no valid reason. EVERY user of Outlook is now going thru these extra steps for no valid reason. STOP IT.

    I am surprised that Adobe management who probably use Microsoft Outlook have themselves not wondered why they are now going through these extra steps time after time after time to send PDF documents?

    Why are we even having to write you to say fix it?

    I have Microsoft Outlook and I send all my PDF attachments thru this email. Your October 2018 update no longer recognizes Outlook default that automatically sends an attachment to an email.

    Now we must every time get diverted and click on attachment and continue to attach every single PDF in an email to Outlook. This creates a lot of work for no valid reason. EVERY user of Outlook is now going thru these extra steps for no valid reason. STOP IT.

    I am surprised that Adobe management who probably use Microsoft Outlook have themselves not wondered why they are now… more

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16. Sending unsaved PDFs

    You've removed the ability to directly email a PDF from adobe without saving. That needs to come back. I don't always have the ability to save a file before emailing. Microsoft does it.
    And when I tried to save, it didn't save, and added about 10 steps to save it.
    
    Fix it please

    5 votes

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    Resolved  ·  Sahil Singla responded

    Hi,

    Apologies for the inconvenience caused!
    Could you please follow the steps in the below article to use the email icon to send PDF directly as email attachment.

    Link : helpx.adobe.com/acrobat/kb/send-email-attac..

    Please let me know in case of any concerns.

    Regards,
    Sahil

17. Sending PDF from Adobe

    Bring back: File, Send.

    The new Share File, then you have to select the 'Send at Attachment' and wait for ages for an Outlook Mail box to open is ridiculous and time consuming.

    Also, if you make any changes to the PDF, ie 'highlight' a word, then you MUST save the file BEFORE you send it. Again, ridiculous. We DON'T always want to save the change.

    If it aint broke...

    5 votes

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    Resolved  ·  Sahil Singla responded

    Hi,

    Apologies for the inconvenience caused!
    Could you please follow the steps in the below article to use the email icon to send PDF directly as email attachment.

    Link : helpx.adobe.com/acrobat/kb/send-email-attac..

    Please let me know in case of any concerns.

    Regards,
    Sahil

18. Adobe slower

    Since the update this past week (October 2018), Adobe has made it harder to find things that used to be easy to find, and now it takes forever or completely lags when I try to find whether I have sent something to someone using the interface on my desktop for the old Send and Track feature (which apparently is now called 'Share' another renaming that threw me off this week). As a small business owner, I don't have time for this bull. If you're going to rename things, send us a required video for viewing of changes you're making and where everything is going than just springing it on us. The last iteration of this software wasn't perfect, but it was a lot better than this.

    Since the update this past week (October 2018), Adobe has made it harder to find things that used to be easy to find, and now it takes forever or completely lags when I try to find whether I have sent something to someone using the interface on my desktop for the old Send and Track feature (which apparently is now called 'Share' another renaming that threw me off this week). As a small business owner, I don't have time for this bull. If you're going to rename things, send us a required video for viewing of changes you're making and… more

    5 votes

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    Resolved  ·  1 comment  ·  Share & Collaboration  ·  Delete…  ·  Admin →
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19. Send PDF as a file using email like the older versions of Adobe

    It's really simple, when you select share and email just have an option to send the actual file rather than a link no one can access. Just like in the old days when we could actually get work done using Adobe.

    4 votes

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20. email attachment button

    The email as an attachment button is no longer available on the menu bar (Adobe Acrobat Pro V 2023.006.20320).

    Now, one needs to press SHARE then wait for the options to click the email button. Can the SHARE button be available as a side panel, full menu bar or allow customization of the menu bar.

    Currently, steps have been added that waste lots of time.

    Thanks,
    Chris

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