43 results found
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Bug Report: Multiple warning dialogs popup when navigating Tag Tree
Since Acrobat version 18.4, we are getting multiple warning pop-ups when navigating the Tag Tree while the Object Properties dialog is open. Every click on a P tag or Sect tag generates multiple "The type must contain text and be less than 128 characters long. Please enter a valid type or cancel" messages. The dialog doesn't refer to which field is in error, and it pops up regardless if there has been changes to the Object Properties fields or not.
1 vote -
Always unable to edit in Adobe Acrobat Pro DC
My organisation pays AUD$200 or more for my Adobe Acrobat Pro DC licence and I am unable to edit PDF documents. I have tried everything I can think of and consulted online help. Why are all the edit functions greyed-out? I have printed the PDF file to a new PDF file but that did not help.
3 votes -
Acrobat 2020 stops responding when saving
When saving a pdf, acrobat stops responding and must be force quit. This usually does not happen with "save as", only with save. I am running Mac OS Big Sur, version 11.4. Acrobat Pro 2020 (obtained through my university) is version 2020.001.30020. A text file of the crash report is attached
2 votes -
Erase in Paint and Edit in Adobe
In an earlier version of DC I could erase the wrong information in paint, save and close that page. Go back to the original document open a text box and enter the correct information. I try this with this new version and everything messes up. I was in a chat with one of your techs yesterday for almost 3 hours trying to do what I need to do in the 2020 version of Adobe DC. And it looks horrible, takes a lot of time and I hate it. Please Please Please fix this. I have been looking at peoples complaints…
1 vote -
Files that I personally created are being password protected randomly.
PDF files that I created are being password protected randomly. This is a major issue because i need to be able to edit/merge these files for work. I did not set up or request a password to be added so I have no idea what password it is looking for.
2 votesSorry for the inconvenience, though this sounds very strange. Can you kindly share the steps you are following to create the pdf. I am asuming it is asking for a password when you are trying to reopen it later – correct me if it is not so.
Also share the version of the software you are using as well as the version of the Operating system. -
Program crashes while saving after background has been added
When sending bills or other letters as PDF I add our company logo in the background of the document via Acrobat. Everything works as expected until I save. Then the program crashes every time. The file however emerges complete and intact after I restart Acrobat.
MacOS 10.13.6
Acrobat PRO DC 2019.021.20061- Export PDF via Save Dialog from MS Word (ver. 16.16.17)
- Open PDF in Acrobat
- Add Background (PDF File with Vector Graphic)
- Save -> CRASH
I use the current version of Acrobat, but the issue has been persistent for years.
1 voteHi,
Sorry for the issue that you are facing while saving the PDF.
Could you please share the Crash report that appears after Acrobat crashes for you on you Mac system ?That’ll help us to triage this issue further.
Thanks
Ayush Jain -
Spellcheck
Could you please make a spellcheck a feature!
We review PDF's frequently and I would love the ability to easily highlight spelling errors and send the file back to the user.2 votesHi,
I have forwarded the request to the higher management. Currently we don’t have any plan to implement it but we have kept it in our radar and will implement it in future release.
Meanwhile to see spelling errors, open Edit PDF and click on inside each bounding box one by one to see if there is any error in each paragraph.Please confirm if this resolves your issue.
Thanks
Rachit -
Bug Report: Latest version of Acrobat: Insufficient data.
I have a bug that has been replicated on two separate Mac computers, with the same results, which do not exist on PC.
To replicate the bug, start editing the pdf, use the Edit and the Fill and sign. Add a medium to large image and just use it for a while.
Eventually the program will crash with the error report "Insufficient data for image" or something to that effect. I will send the video, and this has been replicated on two different machine with two different accounts and I also use this on my Windows laptop and it's exclusive…
1 voteHi,
Thanks for reaching out to us. Kindly share the video and the PDF file with which you are observing the issue with us.
You can mail me directly at : sagrover@adobe.com .
Regards,
Sandeep Grover -
Deleting many pages unacceptable slow in Acrobat DC
Problem: A PDF-file of 7600 pages. Selecting all even pages in Tools/Manage Pages. Then deleting all even pages except the first or last one. That takes on my iMac with newest DC version over 45 minutes. On a 10 years old PC with Acrobat version 5 it takes less then 3 minutes. That is 15 times faster! This bug needs to be fixed.
4 votes -
Mac: crashes occur when program language differs from OS language
For years I experienced crashes when saving documents that had backgrounds graphics added in Acrobat. The bug was triggered by the fact, that my os language was english and my Acrobat language preferences were set to German. (see https://acrobat.uservoice.com/forums/590923-acrobat-for-windows-and-mac/suggestions/39351328-program-crashes-while-saving-after-background-has)
If you are experiences similar problems, make sure to set your program language to the same language as your OS.
It's a very nasty and confusing problem. I hope it will be fixed in the future.1 voteHi,
Sorry for the issue that you are facing while saving the PDF.
Could you please share the Crash report that appears after Acrobat crashes for you on you Mac system ?That’ll help us to triage this issue further.
Thanks
Ayush Jain -
Make Adobe Acrobat 100% ADA compliant so Blind users can actually use it
Currently, Adobe Acrobat Pro DC is not 100% ADA compliant. Specifically, one cannot create or edit PDFs if one uses a screen reader to navigate around their computer screen (i.e. is blind/visually impaired). I currently use JAWS 2018, Windows 10, and have Acrobat Pro DC. I've attempted to create and edit from combining PDFs, using copies, etc. I've even tried using some of your tutorial items to test with and have had the same results (ex. Bodea's Brochure -- the brochure your website tutorial has specifically for practicing editing).
6 votesHello,
Could you please brief me on the workflows where you are facing the issue.Regards
Rachit -
When adding text, the new text is sometimes behind boxes and cannot be moved forward
When adding text, the new text is sometimes behind boxes and cannot be moved forward as in indesign.
5 votesSelect the text box, right click and select Arrange → Bring to Front.
Let us know if that works. -
need options when editing
When I edit a document, I do not necessarily want to edit existing text. I do not want Acrobat to do an OCR process on the document and create uncountable text boxes (that can easily be messed up), when all I wanted to do was either crop the image or add a text box. Please allow the OCR conversion to be toggled off.
Also when scanning, if you go into an option like increase resolution, all of the changes (like selection of document size) made on the previous screen are lost and have to be entered again Too time consuming!3 votesHello,
Please have a look at below link. It will let you know the way to turn off automatic OCR.
https://helpx.adobe.com/acrobat/using/edit-scanned-pdfs.html#enabledisableautoocr
Let us know if it works for you.
Regards,
Gaurav -
'Unable to process the page because the Paper Capture recognition service experienced an error
This has been reported on another thread and marked as solved - it isn't. I have just purchased a copy of Acrobat Pro and am unable to edit .pdf's, which is precisiely why I bought it. The subscription simply isn't worth the money without this capability.
I have noticed some suggested solutions but these are highly technical and not something I would have access to do at work.
Could a solution be suggested - fast - as it seems as though this is quite a common error?
3 votes -
Clean recent files list
I often receive PDFs but after opening them, decide not to keep them and delete them. Nevertheless, the file name still appears on the Recent File List when I say I want to open a file for editing. This makes it harder to find still existing files that I want to edit. At the minimum, be able to click on a file name on the Recent File List to highlight it and then delete that name (via Delete key or pulldown option). Even better would be to also add a option that I can click on that highlights files on…
6 votesNow you can delete any selected file from Recent list with the latest releases of Acrobat DC.
Let us know if your issue gets resolved with latest releases. -
app freezes when adding text
Acrobrat freezes whe I try to add text to a document. I can't figure out why.
2 votesHello,
Please share the OS and Acrobat DC build details.
-Gaurav
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How do I upload Open Sans Light Font into my Adobe Acrobat
How do I upload Open Sans Light Font into my Adobe Acrobat
3 votesFor that to work, you will need the original font file.
To install the font:
https://support.microsoft.com/en-us/help/314960/how-to-install-or-remove-a-font-in-windowsAfter installing the font, relaunch Acrobat. You should be able to use the installed font in Acrobat after relaunch.
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Adobe Acrobat DC has encountered an unknown error
Acrobat Pro DC crashes
1 voteHello,
If you could please let us know the steps after which it crashed.
And whether it is crashing every time with a same set of steps ?Regards,
Gaurav -
Bug Report It keeps blanking in and out when I edit PDF
Bug Report It keeps blanking in and out when I edit PDF
2 votesHello,
Please elaborate your issue.
Regards,
Gaurav sharma -
Replace All
can only replace one at a time, how does Replace All work?
3 votesHi,
Could you elaborate on the problem you are facing and exact steps to reproduce the problem?
- Don't see your idea?