Acrobat for Windows and Mac
Help us improve Adobe Acrobat for Windows and Mac by sharing your feedback. Follow the instructions below to submit a feature request or bug report.
The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.
UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.
For all other questions and discussions, visit the Support Community for Acrobat.
If you are still using Acrobat 11.x or other older versions, please note that those are no more supported by Adobe. Try out the latest, Acrobat DC.
In case your concern is not addressed in the latest version, please report the issue against Acrobat DC.
Please provide the following information. You can post a new idea or search for ideas already submitted.
How it works:
- Selectthe feedback forum for your product.
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For a new feature request:
- Brief title
- Description of desired feature
- Why the feature is needed
For a new bug:
- Brief title
- Steps to reproduce the issue
- Environment (OS, other related application versions, etc.)
- Expected result
- Observed result
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I loose all active links when converting from Word Docs to Adobe PDFs
I use a Macbook Pro
3 votesHi
Can you try changing the extension to .pdf and then open it?
Thanks
Tanvi -
Acrobat DC compile files into single PDF, Illustrator files grayed out
In Acrobat DC when attempting to combine files into single PDF and trying to select Illustrator files they are grayed out and cannot be selected. I have to drag them from the finder into Acrobat. This is a major pain and waste of time. Before the upgrade I could always select an AI file to add to a PDF. Now I never can, even when trying to replace a page with a new file. Illustrator and Acrobat are not talking to each other.
2 votesHi
Acrobat does not support conversion of AI files to PDF via the Combine functionality.
Can you confirm that you are combining AI files or PDF files created from Illustrator?
Also, do you have Illustrator installed on your system?Thanks
Tanvi -
Adobe Acrobat DC Saving Garbled text from Word
I have a new installation of Adobe Acrobat DC. When I tried to save a word doc as a PDF the text was garbled -overlapping, uneven spacing. I tried to fixes suggested when I googled the problem to no avail. What am I missing?
2 votesHi
Can you share a sample Word file with us exhibiting this issue?
Please ensure your Word and Acrobat are updated.
Also share your Office and Acrobat version.Thanks
Tanvi -
Can't make PDF from .tif file BUG REPORT
I receive .ai and .pdf files via email from customers. I convert these files to .tif in Photoshop. Until sometime around the end of October, I would create multi page PDFs with Acrobat, as proofs. The .tifs are used as print files. Now I get this error box. "Adobe Acrobat could not open 'WFFTBRAB2019WineSignage11x17batch1Page01.tiff' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded)."
Here is my case number: ADB-9772660-R1Y52 votes -
Convert html to pdf on Mac
Please allow html to be created as clickable pdfs on a Mac. The documentation you provide says it can be done on Firefox but that is false. Wasted hours with your support folks before they said it can't be done.
3 votesHi
HTML can be converted to PDF from Acrobat. You can create PDF by File > Create > PDF from web page and select the HTML file.
Refer this link for more details:https://acrobat.adobe.com/us/en/acrobat/how-to/convert-html-to-pdf.html
Let us know if that resolves your concern.
Thanks
Tanvi -
Create multiple pdfs crashes
Acrobat Pro DC latest version on Windows 10 (latest). after creating about 20 pdfs it catches out simply closing acrobat. Have same problem on multiple PCs. Has been happening for 6 months or so. Before that I could create 100s without a problem.
1 voteHi
Thanks for sharing the steps. We are aware of a similar issue with OneDrive files and are working on fixing it.
Can you check if you can convert Office files kept in OneDrive by right-click menu and the PDF gets created. Does the Office app remain open or does it get closed?Thanks
Tanvi -
Adobe Acrobat PDF maker unable to find Adobe PDF resource files
Adobe Acrobat PDF maker 2017 with Word from O365 windows 10 unable to create PDF files
1 voteHi
What issue/error are you facing?
Is the Acrobat addin visible in Word?
Please ensure that your Office and Acrobat are updated to latest version.Thanks
Tanvi -
Drag MS Word documents into an existing PDF - no longer works
We used to be able to drag MS Word documents into existing PDFs (in the thumbnail view), and the Word document would automatically be PDFed and combined with the existing PDF. This no longer works, and is causing certain tasks to take much longer than they used to.
1 voteHi
Can you share your Office and Acrobat version?
Also, share the exact steps you are doing and screenshot of the error that you are facing.Thanks
Tanvi -
merge files binder
When creating a binder using the > Combine Files function, all batch imported files should be clearly checked by default, with the option to uncheck individual files.
Alternatively: When clicking > Combine, the user could be notified:
"It seems you have imported more files than are currently being combined. Is this right? (Tip: If you like to use all your imported files in this binder, please check all your imported files by doing X.) >Y/N1 voteHi
Can you please elaborate on your request?
Where exactly are you facing problems in current Combine workflow?Thanks
Tanvi -
When trying to convert a web page in Firefox, using the .
When I try to convert a web page in Firefox to pdf using the icon on top right corner, it often does not work. If I try the convert to pdf using the print command on the right dropdown list, the optionto print, then adobe pdf will convert the same page to a perfect pdf. What is wrong?
1 vote -
Firefox addon failing to convert
Hello, I recently installed the Acrobat Firefox add on. Here are the issues:
it takes an enormous amount of time for the conversion process to complete
As you will see in the attached screencast, the "open pdf in acrobat" option is turned off, yet acrobat application opens anyway. either way, you will see that i'm logged into the account and logged in to the document icloud.
1 vote -
Problem with merged documents
When I merge several documents into a single PDF, recipients are telling me they are getting an error message that a file is corrupt. The merged documents consist of 3 MS Word documents, a single PowerPoint presentation, and 5 PDFs. We recently were upgraded to Adobe Acrobat Pro DC, Version 2019.012.20040. I didn't have this problem before. I've re-created the MS Word and PowerPoint documents and still no fix to the issue. Any suggestions?
1 voteHi
Please ensure that your Acrobat and Office are updated to latest version.
Can you view the combined PDF correctly or are you also getting an error message?
Please share the error message screenshot with us.Thanks
Tanvi -
Creating PDF from Office 365 Mac MS Word Results in a Network Error Unrelated
Case ADB-7492668-J6J4 -Word file is uploaded with embedded fonts as per Preferences (see attached) to the document cloud and then PDF converting Acrobat provides following error (see attached) "Acrobat PDF Conversion could not be completed. This could be due to a network error or if there is no valid Acrobat online service membership." If you go through the same process except NOT embedding fonts the same document will convert to PDF without error. However, the fonts in the PDF file are now different in the Word file as they are no longer embedded. When using a MS OS and upload…
3 votesHi
Is your file size exceeding 100MB after embedding fonts?
Thanks
Tanvi -
Merge Png do not work correctly
The output file is super small.It is like 1/100th of the original size. Not useable at all.
1 vote -
1 vote
Hi
Can you share the steps and the error you are facing?
Also, share Acrobat and Office version.Thanks
Tanvi -
BUG - Converting emails to PDF does not include jpg attachments
I updated to Adobe Pro 2017 and using Outlook 2013 with all current updates. When I use the Adobe PDF Maker in Outlook it will not include any jpeg files. I have verified the conversion settings are correct, I have even tried dragging a group of emails into "combine files" in Adobe 2017 but regardless the jpeg attachments to not transfer.
PLEASE HELP - I need the complete emails with all attachments for a legal case. I even purchased evermap to convert the attachments in a portfolio to PDF so they can be bates stamped. BUT if the attachment is…3 votesHi
Are your jpg attachments coming in the PDF ?
Do you expect jpg attachments embedded as PDF in the PDF itself?Thanks
Tanvi -
Acrobat DC takes over the computer when assembling PDF files.
It seems that Acrobat DC wants to be in charge of my computer when assembling multiple PDF files into one PDF. After each file added, Acobat DC forces itself to have the focus, and brings itself to the front, no matter what other application I'm in. My computer has 24 cores, and 64 GIG of ram, yet Acrobat DC won't multi-task and let any other app have focus whiles it's assembling PDF files.
2 votesHi
Have you started to face this issue recently or was it happening earlier as well?
Thanks
Tanvi
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