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Acrobat for Windows and Mac

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37 results found

  1. Adobe PDF Writer randomly leaves out things

    When creating a document by clicking save as Adobe PDF in word, I am finding that it will randomly leave out sentences in the final product. It is very prevalent after photos and section headings. See the examples attached.

    4 votes

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    6 comments  ·  Creating PDFs  ·  Admin →
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  2. PDFMaker causes Character Encoding failure

    Steps to reproduce the issue:
    1. Type text in any of the below affected scripts in Word:
    - Devanagari
    - Bengali
    - Telugu
    - Tamil
    - Arabic
    - Gujarati
    - Kannada
    - Malayalam
    - Myanmar
    - Sinhala
    2. Export the document to PDF with Acrobat > Create PDF.
    3. Run the Accessibility Check.

    Environment (OS, other related application versions, etc.):
    OS: Windows 10
    Word: 2102 (Build 13801.20360)
    Acrobat Pro DC: 21.001.20145

    Expected result:
    Characters originally encoded at valid Unicode codepoints in Word should not cause Character Encoding issues in Acrobat Pro DC's Accessibility Check.

    Observed results:
    Some Unicode characters in…

    4 votes

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    1 comment  ·  Creating PDFs  ·  Admin →
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  3. PDF Tables are not tagged correctly: #1 Table Editor

    1 of several problems in how PDF Maker (and InDesign's export to PDF utility) tag PDFs.

    In Table Editor, the editor's cell markers (bright pink lines) do not align with the actual <TD> data cells. This makes it difficult, and sometimes impossible, to correct a cell's tag.

    Most commonly seen in complex tables with merged cells in the column and row headers. See screen capture.

    Also see this blog post:
    https://www.pubcom.com/blog/2020_04-05/ACROBAT_tableeditor.shtml

    EXPECTED RESULT:
    Table Editor's cell outlines should match the actual cells.

    2 votes

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    0 comments  ·  Creating PDFs  ·  Admin →
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  4. Tracked changes - change bars functionality has changed

    Settings that resulted in change bars being present when converting a word document to a PDF - to highlight new or revised content have been changed and do not function now.

    2 votes

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    Need Info  ·  2 comments  ·  Creating PDFs  ·  Admin →
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  5. Displaced text during PDF conversion from PowerPoint

    Text in vector graphic images (.svg/.emf) files get displaced and in some cases overlap with other objects in the image during PowerPoint to PDF conversion with Adobe. This issue wasn't present when using Adobe PDF Library 20.9.95

    1 vote

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    0 comments  ·  Creating PDFs  ·  Admin →
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  6. Acrobat saves prior version of file exported from Indesign and ignores subsequent version

    This is a horrendous bug that I can recreate umpteen times. If a file is exported from Indesign to Acrobat, and then the Indesign file is edited and re-exported to Acrobat, if you try to save the revised version in Acrobat, Acrobat saves the original version (which I presume it holds in memory) and ignores the revised version. The only fix I have found is to close Indesign and Acrobat and start again - this seems to clear the prior version from Acrobat. This is really dangerous for users and immensely inconvenient. Adobe please fix asap.

    2 votes

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    Need Info  ·  0 comments  ·  Creating PDFs  ·  Admin →
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  7. Please fix linkCreation.dotm

    Acrobat Pro (for the last several versions) continues to install linkCreation.com into MS Word directories, even though it is known to cause Word either to crash or to throw VBA errors. Please either fix the template or stop installing it.

    13 votes

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    17 comments  ·  Creating PDFs  ·  Admin →
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  8. Access Error

    Won't let me create PDF from HTML doc's.
    Has been working up to Feb 5 2021 and now it states it doesn't recognize the file.
    If I can't use the app when needed, why am I charged every month for your service?

    Need this fixed or cancel service

    1 vote

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    Need Info  ·  0 comments  ·  Creating PDFs  ·  Admin →
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  9. Converting files - Acrobat XI Pro vs Acrobat Pro DC

    Acrobat Pro DC does not convert files as well as Acrobat XI Pro. I was told by support that developing code to convert every font is not possible; however it was possible for XI Pro. I don't want bells & whistles. I just want software that works. Attached are files converted via XI Pro and via Pro DC. Converting as a print file works but it is very inconvenient. I have lots of Word and Excel examples which I can send to someone. I do not want to attach confidential files in this type of forum.

    2 votes

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    0 comments  ·  Creating PDFs  ·  Admin →
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  10. Crashes from Word/Excel 2016; both the plug-in and Save As PDF

    I get repeated hard-reboot crashes when creating PDFs from relatively small simple Word documents. I follow the instructions, remove and re-add the plugin, still it can take 20 minutes to get a 9-page, no images or links Word document to PDF correctly. Please fix this.
    Windows 10, Acrobat Pro DC version 2020 (latest), Microsoft Word and Excel 2016.

    1 vote

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    1 comment  ·  Creating PDFs  ·  Admin →
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  11. Acrobat PDFMaker -- incorrect and inconsistent page size printing from Excel

    When printing an Excel workbook, if any of the tabs have "autofit" turned on, or a Shrink to Fit percentage, the output PDF has different size pages, rather than being shrunk to fit.

    For example, print a simple workbook tab with 90% scaling on 8.5x11 paper, and the PDF created measures 9.44x12.22 inches. It should be 8.5x11 inches.

    This causes strange behavior during continuous scrolling, as the user expects to see the same size page boundary (A4/Letter) and they are all different. Other non-Adobe PDF software does not do this.

    1 vote

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    0 comments  ·  Creating PDFs  ·  Admin →
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  12. When combining two PDFs, some text is corrupted and not rendering in the binder version, but is fine in the original separate PDFs.

    1 vote

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    Need Info  ·  0 comments  ·  Creating PDFs  ·  Admin →
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  13. Acrobat hangs (freezes) IndDesign when creating PDF file in Indesign

    1 vote

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    0 comments  ·  Creating PDFs  ·  Admin →
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    Need Info  ·  amukherj responded

    Sorry for your inconvenience.
    It seems InDesign hangs for you. It is not clear how Acrobat is involved in the process. Can you please explain the workflow?

  14. .docx to PDF/A-1a in Word Minor Bug

    When creating a PDF from a .docx file from within Microsoft Word, when PDF/A compliance is set to "PDF/A-1a", text boxes will have borders in the PDF even when they do not have borders in the Word document itself. No other PDF/A compliance setting exhibits this bug.

    1 vote

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    1 comment  ·  Creating PDFs  ·  Admin →
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  15. Original file name in PDF metadata

    What I’m looking for is a way to imbed the originating file name somewhere in the Meta data of the pdf for future reference. It would have nothing to do with the file name used for the PDF when exporting the original file. Use case: Often a client will rename a pdf and down the road I have to find the original Indesign file used to create that pdf.

    2 votes

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    4 comments  ·  Creating PDFs  ·  Admin →
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  16. White Margins

    When converting, printing, or saving a document to PDF, Adobe Acrobat creates "white margins" on each conversion. To remove the extra margins you have to follow these steps for every document:

    1. Open PDF in Acrobat
    2. Select More Tools
    3. Select Print Production
    4. Select Set Page Boxes
    5. Check Remove White Margins

    This will remove the white margins created by Adobe and use the margins of the original document. I'm told from Adobe Support there isn't a way to permanently set a user preference to prevent adding white margins. Please enable this function as it is currently a pain to have to change…

    4 votes

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    0 comments  ·  Creating PDFs  ·  Admin →
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  17. Getting jibberish when converting a web page to PDF

    When converting a web page in Edge (usually an invoice from an on-line purchase to PDF), portions of the text are converted to total jibberish. Converting the same page using the built-in Microsoft PDF converter works correctly.
    Microsoft Edge 44.18362.449.0

    1 vote

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    0 comments  ·  Creating PDFs  ·  Admin →
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  18. Fix DWG to PDF batch conversion

    I am an electrical drafter and need to combine sometimes hundreds of AutoCAD (dwg) files into a pdf. The Acrobat XI version did this reliably and quickly. I used it for about 4 years mostly for that purpose. Now that it is no longer supported by Adobe I apparently am forced to "downgrade" to Acrobat 2017 for a perpetual license. (Somehow my "so-called perpetual" version of Acrobat XI suddenly stopped working on my work computers - more than one - suddenly - for some reason) 8( So...What is the definition of "perpetual" anyway?
    I bought the 2017 version and it…

    1 vote

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    0 comments  ·  Creating PDFs  ·  Admin →
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  19. I loose all active links when converting from Word Docs to Adobe PDFs

    I use a Macbook Pro

    3 votes

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    1 comment  ·  Creating PDFs  ·  Admin →
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  20. Can't make PDF from .tif file BUG REPORT

    I receive .ai and .pdf files via email from customers. I convert these files to .tif in Photoshop. Until sometime around the end of October, I would create multi page PDFs with Acrobat, as proofs. The .tifs are used as print files. Now I get this error box. "Adobe Acrobat could not open 'WFFTBRAB2019WineSignage11x17batch1Page01.tiff' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded)."
    Here is my case number: ADB-9772660-R1Y5 

    2 votes

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    Need Info  ·  2 comments  ·  Creating PDFs  ·  Admin →
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