463 results found
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Focused link doesn`t work with Screenreader when pressing Enter
Hi,
I hope you can help us. We have found out that links cannot be executed with activated screen reader (NVDA, version 2024.4.2) after focusing with the Tab key. Although you can focus the link, you cannot execute it by pressing Enter.We use Acrobat Pro 2024.005.20421.
The links works in other PDF viewers (with NVDA, focussing and Enter).
In Acrobat Pro It affects almost every document with (many) pages and links.Is this a bug? Can you help us with this?
3 votes -
PDF Maker: New Bug puts <Figure> tags in the wrong reading order
Affects Windows Office users who use Adobe Acrobat PDF Maker (the Acrobat ribbon) to export PDFs from MS Office apps. Definitely affects US English versions, and may affect other language versions.
With the recent Acrobat update on either Sept. 12 or Oct. 17, 2023 (Acrobat ver. 23.006.xxxxx with PDF Maker 23 and Library 23.6.136), figures anchored in the Word.docx file do not end up in the correct location in the PDF's tag tree.
<Figure> tags are scattered randomly throughout the PDF's Tag Tree, sometimes several pages AFTER their anchor point in the Word.docx. Some <Figure> tags do get placed correctly…
64 votes -
PDF forms using JAWS and NVDA Screen readers with latest Acrobat update
With the latest update of Acrobat (2024.002.20895) I have been experiencing issues reading, completing, and interacting with PDF forms using both JAWS and NVDA screen readers. The screen reader keeps leaving forms mode when I'm in fields. Instead of typing into the field, it recognizes my keystrokes as JAWS commands. For example, when I try to type "Henry" in a Name field, pressing "H" makes it jump to the next heading in the document instead of typing the character(s). I have confirmed that I am in forms mode (both visually and via the sound the screen reader makes when entering…
4 votes -
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1 vote -
How do I contact Brother USA support?
Brother USA also provides an online support Or Help 1-877-331-5006 ticket system for non-urgent issues. Visit www.brother-usa.com/contact-us and choose your product type. Enter your model number and fill out the support form with details about your issue. You can also attach files like screenshots or error messages to help support better understand the problem. After submitting, you'll receive a confirmation email with a case number. Brother typically replies within 24–48 business hours. This method is great for detailed inquiries, follow-ups, and support requests that don’t require immediate attention.
Read Post Here: https://hackmd.io/@printerhelp/contact-Brother-USA-supporthttps://hubiinfo.weebly.com/blog/why-is-my-brother-printer-not-printing-black-when-ink-is-full
https://hackmd.io/@TechnicalTips/my-printer-not-printing-black-when-ink-is-full-brother
1 vote -
Why Is My Printer Not Printing Black When Ink Is Full Brother?
If your Brother printer has full black ink but isn't printing or Help 1-877-331-5006, the issue might be with a clogged or dry printhead. This is common if the printer hasn’t been used for a while. Try performing the printhead cleaning utility from the control panel or printer software. Ensure the black cartridge is installed properly and detected by the printer. Also, using low-quality or third-party ink can lead to printing issues. If cleaning doesn’t fix it, consider replacing the cartridge or contacting Brother support for more advanced troubleshooting.
Read this post:
https://hackmd.io/@TechnicalTips/my-printer-not-printing-black-when-ink-is-full-brother
https://hubinfo.bettermode.io/discussions/post/why-is-my-printer-not-printing-black-when-ink-is-full-brother-LtcAS5THTbuwscK1 vote -
Provide solution oriented "help".
Temporarily using another computer (and app).
Cannot find which Acrobat Product I am using. Traditionally one goes to "help" to find product info.
"Help" (?) button screen (top) consistent with Acrobat's overall "help" approach. No "about" and no clue. Web says. go to "help", look for "about".
Have used acrobat pro or equivalent for 20+ years!.... find your app and website "Help" as well as product navigation (frankly) disgusting. Your people clearly assume I "live" on acrobat!
Using current Acrobat Pro product for year - still getting "hung up". Too often if surrender to help, "help" tells me to go…
1 vote -
Problems with Version 2024.005.2032
Hi, I'm using adobe version 2024.005.20320. I recently got this update and I don't like it. It is terrible. I cannot properly highlight text. Sometimes it works sometimes it doesn't. Same with drag to pan document. It doesn't always work. Scroll zooming does not work too, I have to go to physically press the
1 vote -
ADOBE has disabled my Acrobat 8 Pro I have been using since 2006. No one at ADOBE is willing to admitt that and reinstate my license of!!!AN
ADOBE, reinstate my Licence for Acrobat 8 Pro, that I have purchased and You disabled demanding re-registering which no matter how I try, Adobe makes impossible by Internet of Phone numbers that are not registered to no one.
I do not want to purchase or become a member of anything, been there done that. Just let me use the software I purchased, I own since 2006 and I was happy with until Adobe illegally disabled it in my computer !1 vote -
Why in GOD'S forsaken name of inefficiency does CTRL+F searching default the ENTER (focus) button on an AI feature !?
People. Please. The selection focus after opening CTRL+F should be to SEARCH not to have an AI explain the document to me. Come on.....
2 votes -
Tags panel and reading order panel don't match
If I change the order in the tags panel, this updated order isn't reflected in the reading order panel.
When I test with a screen reader, the screen reader reads the order that is in the tags panel.
Ideally, they would show the same order. That way, it's easier to fix in the reading order panel.
Duplicate:
1. Get reading order panel and tags panel to match order
2. Change one thing in the tags panel
3. Open order panel - the order here didn't change
4. Open a screen reader and it does the order from the tags panel1 vote -
Continue with Microsoft sign-in method does not open a web browser as expected
Using Adobe Acrobat Pro 64-bit, version 24.005.20399, on Windows 11, 24H2.
Selecting any of the sign-in options (Continue with Google, Continue with Facebook, Continue with Microsoft) fails to open a web browser to continue the sign in process. This will eventually time out and fail to sign you in.
Signing in using your email address, verification code, and password works fine. Issue is with using the SSO options that fail to open a web browser.
1 vote -
Acrobat x64 does not execute third-party plug-ins
Third-party plug-ins cannot be used with 64-bit Acrobat.
This function is only allowed with Acrobat 32-bit.In our company we use the 64-bit version because user and license management is much more flexible, but we also need to use FileOpen pug-in to open protected documents. This problem forces us to install the 32-bit version on the users involved.
1 vote -
Attention business owners!
What strategies have you implemented to streamline your invoicing process? Are there specific tools or software that have significantly improved your efficiency?
1 vote -
Default Screen/Monitor
With multi monitor setup, setting which screen PDF's open to can be achieved by moving a non maximized windows to desired screen then closing and reopening Acrobat Pro. Now with that set opening a second PDF does not follow the first. The desired outcome is for all PDF's to open on desired monitor. Could that be a preference to override?
Adobe Acrobat Pro Windows 11.1 vote -
Next page pops up automatically causing nausea
For a PDF file, when I scroll down, the next page pops up automatically. This is very irritating and is causing me nausea. I am not able to find the option to change this. Please make the access to the option to change the feature more visible.
1 vote -
Have signed up 7 day free trial; but it appears its having trouble installing been 2 days now still cant access it properly to use it
Did 7 day free trail doesn't want to install keeps saying having trouble try again later been 2 days now
1 vote -
Bookmark
Wheel scrolling on bookmark pane is mandatory. Without it navigation through document is difficult. Also creating links to internal document is hampered.
7 votes -
highlight
When selecting a text adjacent to a text already highlighted, the selection of the new text is hindered. Did anybody test chances?
1 vote -
Focused link doesn`t work with Screenreader pressing Enter
Hi,
I hope you can help us. We have found out that links cannot be executed with activated screen reader (NVDA, version 2024.4.2) after focusing with the Tab key. Although you can focus the link, you cannot execute it by pressing Enter.We use Acrobat Pro 2024.005.20421.
The links works in other PDF viewers (with NVDA, focussing and Enter).
In Acrobat Pro It affects almost every document with (many) pages and links.Is this a bug? Can you help us with this?
1 vote
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