721 results found
-
adobe has been very laggy
ever since the update, my adobe has been very laggy
2 votesMarking this issue as resolved as there is no response from the user.
-
Issue with pdf files coming from Nitro 9
When combining pdf files coming from Nitro 9, in some cases I have issues with some sentences. There are missing letters.
It doesn't appear each times, but when it appears it is always the same mistake1 voteWe are closing this case from our end as there had been no response from your side. Feel free to reopen a new case if you are still facing this issue.
Thanks
Tanvi -
No extract button
I download a large pdf document every day. This must be broken up into smaller documents, but there is NO EXTRACT BUTTON! I have to open the "Page Thumbnails" and highlight what I want to extract, then right click, hit "extract" and go from there. It takes so much longer!
5 votesSorry for the inconvenience caused to you.
You can use the extract button by following below mentioned steps:
1) Open a pdf
2)Click on Organize pages
3) Now click on extract
4)Now you can select the pages you want to extract
5) Also you have the option to ‘Extract pages as separate files’Hope this helps you.
-
Reading multi-page table with NVDA or JAWS
Accessibility with NVDA / JAWS: for a data table that spans multiple pages in large files:
UsingAcrobat Reader DC Version 2019.010.20098 on Windows 10 laptop
At present my experience is that the table is not exposed as a continuous table.
Consider a 3 column table.
Only on the first page on which the table begins, the column headers are read as one switches columns.
For an NVDA or JAWS user, every subsequent page seems to have a distinct 3 column table with x or y rows and the column headers on the first row of the table on the start…1 voteHi,
Since I haven’t heard from you, I believe the issue is resolved on your side.
Feel free to contact us anytime.Thanks
Rachit -
Allow 'No Fill' option for shapes to quick tools color changer
I can choose 'no color' in the properties dialog box for shapes, but this option is not available in the quick tools color change drop-down box. If I want a blank fill, I have to open the detailed properties dialog box every time. Can you add a 'no fill' color to the quick tools drop-down?
1 vote -
Acrobat DC crashes when opening a second PDF
Like many others I am unable to have more than one PDF open using Acrobat DC. I've gone through all the suggested troubleshooting measures and nothing has fixed the issue.
It doesn't matter how I attempt to open the 2nd PDF, Acrobat DC immediately crashes.
Any help with this would be great.1 voteI am sorry for the inconvenience you are facing.
Can you please update acrobat to the latest version.
The 2nd pdf will open in the newer tab. -
Bug: Valid JPEG inside PDF fails to decode in Acrobat DC
Bug: The attached PDF file has a perfectly valid JPEG image (1200x1600 RGB, progressive), but Acrobat DC reports "There was an error while reading a stream." Every other application can display the PDF fine (Dropbox, Microsoft Edge, PDF Expert, Google Chrome, etc). If the JPEG stream is extracted to a .jpg file byte for byte, every viewer can display it. I don't know what causes Acrobat to fail to decompress (DCTDecode).
1 voteIssue is fixed in latest DC build.
-
Draw Line
You used to be able to click on Draw Line and it would remain on until you clicked it off. Please bring this back. It is a pain to keep having to clicking every time you draw a line.
2 votes -
SHOCKING CUSTOMER SERVICE
I have just wasted AT LEAST two hours of my time that will never come back trying to find a way to use the CD i bought some time ago and was told that i could download another version of it with a new attached serial number that would allow it to work although it is old.
Long story short ......hours of time waiting, inefficient language skills from customer service reps and in the final analysis a piece of software that definitely no longer works and that is known by you but not mentioned to customers. It is not the…1 voteNo response from user.
-
Change in color for selection in Mac
In Mac O.S 10.13.6: the selection color is by default blue, it is not taking the system color . Tried with Acrobat XI pro and even Acrobat Reader same thing. Checked in Mac o.s : 10.14 as well, the same .
1 voteHi,
Since we haven’t heard from you I believe the issue is resolved.
Feel free to contact us if you have any issue.Thanks
Rachit -
Correct Hebrew reading order in PDF
When exporting a PDF from a Hebrew InDesign file, where the tagging order is correctly set from RTL and Adobe World-Ready Paragraph Composer is checked, the screen reader (JAWS in this case) reads the Hebrew text backwards. Is this something that is currently supported?
1 vote -
I was having problems getting Abode to work so cancelled my subscrition. Now all the invoices using abode have been deleted
I was having problems using abode so cancelled my subscription from frustration. All my invoices were done on this system and now I have no record. Why were the invoices removed from my system when I cancelled my subscription, they were done while I was paying to use it and I want them back
1 vote -
Restore "Always show document page size" to Acrobat DC
Please restore this functionality - in XI it was in Edit/Preferences/Page Display. There is no way to know the page size without hovering the mouse in the lower left corner. Odd-size page sizes hang print jobs, wasting time and resources. It was easier to quickly scroll through 100+ pages and look for the oddities. Without this, we have to check every single page.
Thank you!
11 votesHi,
Thanks for your response. Please write us in case you face any issue.
Best Regards!
-
Team and personal id linkage - to stop repeated account swapping
I have a Team Account (work email address) for Acrobat Pro
I have a personal account (personal email) for Creative Cloud Photography Plan.
I use both work laptop and personal desktop for work application.
I wish to remain logged into CC for LR access, but when I want to use Acrobat Pro, I am forced to swap ID. As Acrobat Pro is my default PDF viewer, this happens a lot.
The answer given was to ask my corporate Adobe Acount Admin to use my personal email address not my work email.
This is mad.
Corporates don't make this easy. I…1 vote -
replace text in commenting copies the text int my comment
Please make the pop-up open without text. If I want them to replace the text, why would that text come into the comment pop-up? Please, change all the highlighted and replace text pop-ups so they have not copy in them.
2 votes -
Text-to-speek SELECTED text only
I don't know how Acrobat has not allowed for a Text-To-Speech option of SELECTED text only yet. It's an amazing tool for people with disabilities... especially those who need text read to them.
It is extremely frustrating having to listen to the text of a document from the begining if you only need the last paragraph read allowed. Extremely disappointed Adobe hasn't stepped up their game.
3 votesHi,
We understand your problem here. We are continuously working in making a better experience for our customer.
We have kept it in our radar and will implement in the near future.Thanks
Rachit -
Please Remove the unnecessary extra clicks to allow sending as Attachment.
One click to send an attachment is enough. Having to click three times before we get the ability to attach it to an email is ludicrous - it really slows down workflow. COME ON Adobe! Your new updates for Illustrator, Photoshop and Acrobat have made your workflows worse not better
2 votesHi,
Apologies for the inconvenience caused!
Could you please follow the steps in the below article to use the email icon to send PDF directly as email attachment.
Link : https://helpx.adobe.com/acrobat/kb/send-email-attachment.html
Please let me know in case of any concerns.
Regards,
Sahil -
why did you remove Document Cloud from Acrobat Professional?!!!!!
This is intrinsic to the in-app workflow, bring it back. last week would be a good time!
1 voteLooks like this is resolved for you now.
closing this thread. -
Licence Activation is standalone and not connected to Creative Cloud
BUG - Licence Activation is standalone and not connected to Creative Cloud
We have Creative Cloud collection subscription and the licence activation to acrobat is not connected to being signed into Creative Cloud.
so you have to sign in twice.
Please fix this so it is part of the whole family. We should only have to sign in once to activate all the software in creative cloud suite.thanks
1 vote -
No se encuentra IMSLib.
Problema de instalación no se encuentra IMSLib. Los servicios de Acrobat no funcionan.
Ricardo Rojas 21/12/20181 voteNo response from customer for 3 months.
- Don't see your idea?