600 results found
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make duplicate digital signature fields
Whenever a digital signature field is added, we do not get the option to duplicate it. This would be very helpful in cases where same person has to sign on multiple pages in a document.
At present, it is giving the option to duplicate across pages, however, it is not working nor it is giving any error message.
Please include this feature in Acrobat, or grey out the duplicate across pages option.6 votesHi Ashutosh,
Thanks for your feedback. Yes, this looks like a bug. Can you please let us know which Acrobat version you are on?
Thanks,
-Amboo -
IT IS GOOD IF YOU MAKE IT EASY FOR HARDWARE PEN! no stroke eraser just only normal eraser. Also include different color option for markup
IT IS GOOD IF YOU MAKE IT EASY FOR HARDWARE PEN! no stroke eraser just only normal eraser. Also include different color option for markup
4 votesDifferent color option is available by using the color picker to change the color of the Pen.
The color picker is available in the tool bar. Please try that and let us know if that works for you. -
Inability to file pdf files in alphabetical order
I have recently upgraded my Mac operating system to Mac OS High Sierra version 10.13.1. Since doing this, I am unable to use the Mac Finder in alphabetical order to drag and drop / file pdf's from Adobe Acrobat Pro onto my Mac flash storage (the folders are no longer in alphabetical order and are displayed in a random mixed order). The same applies when you print to pdf and then try and file on Finder.
I would note that Finder itself accessed directly (i.e. not through Adobe) works as it is designed to and you can select any of…
2 votesHi,
How files/folder are sorted in any finder window is solely the business of your operating system and not Actobat. Are you facing this just with Adobe PDFs? -
Drag and drop in Organize is broken
Whose stupid idea was it to make drag and drop also copy pages when in the organize pages tool? And then why doesn’t ctrl z undo that copy and reselect the pages? This is literally how everything else works.
But somehow a slight slip in this program means I need to close the file, don’t save and reselect 200 pages again to delete them because of this.
4 votesHi
We tried with several files and dragging does not copy the pages.
Is it specific to some files or is there a defined way to replicate it?
If file specific, can you please share the files with us?This would help us investigate faster.
Thanks
Vivek -
I do not wish to buy this product - how do i make sure that this doesn' convert to a full product - i don't like the fact that I can no long
Upgrade not required
3 votes -
5 votes
Hi Tsutomu,
Sorry for the inconvenience. Please share a PDF document which you are using to rite@adobe.com
Please also mention your Acrobat version.
regards,
Ritesh -
Acrobat Standard XI. The 3 step rotate page system is clunky.
Would like to have the "rotate left" and "rotate right" buttons available in Acrobat Standard XI. The 3 step rotate page system is clunky.
2 votes -
Certified Sigs Should Allow Timestamping by Judicial Court E-Filing Systems
Our county's superior court system requires that we e-file all documents into the court; upon filing a document with the system ("LINX"), LINX timestamps it.
This doesn't work with a certified e-signed document, because Adobe locks the document from future editing. If I try to e-file a certified copy, LINX immediately rejects the file, because of course LINX can't timestamp it.
I'm forced to print out the file, physically scan it again, and e-file the document that I had e-signed in the first place! Am I missing a checkbox somewhere that I can check, to force Adobe to allow editing…
2 votesHi Molly, Kevin,
Thanks for writing to us.
From what I understand, you require your PDF to be digitally signed again, after you have shared it after certifying and digitally signing by your signature? Can you please try these steps and see if this is what you require:
1. Open PDF in Acrobat DC. From Tools→ select ‘Prepare form’ app and click Start. Add (at least) 2 signature fields from top toolbar and save the document
2. Right click on the first signature field and select ‘Certify with visible signature’. In the Certify Document dialog that comes up, under ‘Permitted Actions After Certifying’, select ‘Form fill-in and digital signatures’
3. Now sign the document by adding your signature
4. Send the document to LINX nowDoes this solve your problem? Please let us know.
Thanks,
-amboo -
Opening side by side
It would be great to be able to open 2 PDF pages next toeach other for easy comparison, i.e. when comparing two people on a geneology site
3 votesHi
You can try the following –
Go to Organize Pages App to move the pages you want to see next to each other.
Then go to View→Display Options and select Two pages.Please let us know if this works for you.
Thanks
Vivek -
3 votes
Sorry for the inconvenience, can you please share your machine details, Acrobat version, and also the pdf with which you are facing the issue.
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Adobe DC Freezes when opens/signs into CC
Whenever I open Adobe Acrobat DC, within 10 seconds of it being open/as soon as it shows my name sign in, in the top right corner, I get the spinning wheel and app completely freezes and im have to force quit. EVERY TIME, DC is un-usable. I've uninstalled, reinstalled countless time, restarted, shutdown, nothing.
CC is up to date
Running on MAC OS 10.11.6 (el capitan)7 votes -
Extract a part of a PDF page as a new PDF file
Allow an option to extract a part of a PDF page and save as a new file so it is a new file only showing what you want. This would be similar to cropping and then print to PDF the cropped page to eliminate the extra file size. The key is to keep the original file resolution / clarity.
2 votesHi James
You can extract complete page/pages using the pages app. Once extracted you can crop the new file as per your needs. This would maintain the original file resolution / clarity as required by you.
Please let me know if this works for you.Regards
Vivek -
you should give users the ability to choose the page dimensions they want to insert when they use the Insert Page command.
you should give users the ability to choose the page dimensions they want to insert when they use the Insert Page command.
2 votesHi Ken
You can change the page dimensions after inserting them. You need to simply select the pages and go to ‘Set Page Boxes’ option under ‘More’ in the Organize Pages app.
Please let us know if this works for you.Thanks
Vivek -
Adobe Sign Cannot Send Docs 8/18/17
Adobe Sign is not working 8/18/17 for sending any documents. We have tried sending from multiple accounts and a variety of different documents. We have tried using the workflows and just the Send button. It gives back this message: Adobe Sign was unable to create your agreement because the document could not be thumbnailed. Please let me know you need more information.
2 votes -
1 vote
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Bypassed Password
This is a bug report.
I used Adobe Pro DC to encrypt documents for emailing to outside agencies among other things. Today, I discovered after sending a document to a co-worker for review, the default PDF reader on Windows allows access without the password required... simply by hitting the cancel options. I spoke with the Adobe Pro help line for an hour today and they asked me to write this report. The application used is called Windows reader, when opened you cannot print or edit but you can view the document without any obstacles, I was also able to take…1 vote -
Feedback
I know that we need to keep the straight line on until I am finished with it instead of having to click on it every time I need to use it. I would like my three tier task bar back. Having to constantly click on the additional menu takes valuable time away from my project. Editing may be better but since I use Adobe to facilitate my bidding process, adding steps only hampers progress. Although I have Adobe Pro DC, I am going back to my Adobe Pro 9 since it was the last program that suites my business to…
3 votesDid this help?
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PDF's getting stripped from email
When I send emails with PDF's as attachments, the PDF's are not showing up in the email at the recipient's end. Word and XL doc's , etc. work just fine... WTF?!
3 votesI am not sure if this is an Acrobat issue. But still, are you facing this issue with any particular email client?
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Can't search for documents in Google drive when adding a contract to Adobe Sign
When I use the Google Drive File Picker in Adobe Sign and trying to search, the result is always blank. The same search in Google Drive shows the files I'm looking for.
macOS 10.12.6 using Chrome Version 60.0.3112.90.
The problem occurs on different adobe sign accounts and different laptops.2 votesWe apologise for the issue you are facing. We need some more information from you to be able to investigate this further:
1. Do you see a completely blank file picker dialog? Or you see the file list but search returns 0 results in Google Drive files?
2. Can you please try quitting all Chrome browser instances (check that no Chrome instance is running in activity monitor) and then re-try?
3. Do you observe the same on Windows too?Thanks,
-amboo -
Signature not synced
Signature Created in Adobe Fill and Sign Mobile App is not available in Desktop Version of Acrobat. Signatures are not getting synced. Even though the Adobe ID is same.
3 votesWe apologise for the issue you are facing. We are however not able to reproduce it.
Can you please try the following steps and let us know your results:
1. On Desktop, sign out from Reader/Acrobat
2. On Mobile, sign in with your Adobe id, create a signature/initials and wait for sometime (for signature to sync). Try to sign a simple PDF document
3. On Desktop, launch Reader/Acrobat, sign in now, open a PDF and go to Fill &Sign app. Open a simple PDF and try to add signature/initials now. Do you still not see the signature created on mobile? Please let us knowThanks
-amboo
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