598 results found
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Bug Report: Version 2019.008.20074, Win 7...Does not save to desired location
When I first open Acrobat the first time I try to do a SAVE AS to a different location...the document is not saved to the target location. Second time I tray it, document IS saved to target location.
1 voteI am sorry for the inconvenience you are facing.
We are not able to reproduce this issue at our end.
Can you share with us some sample PDFs with which you are facing this issue. -
Printing larger (A4) documents to Letter size paper issues.
Just updated to the new version (19.008.20071) as of yesterday and noticed when printing a larger document (A4) and have it "Shrink Oversized Pages" to print onto a letter size paper, it will print as if correctly but cuts off the top "inch" of the actual printed text as if that was the end of the page, in which it can still print in that section, but the scaling down process is somehow bugged out.
2 votesHi Ryan,
Thank you for reporting this issue. Please provide the following details for us to reproduce the issue at our end:
1. Printer driver and model details
2. Is this issue happening with a single document or all PDFs?
3. Sample PDF with which you are experiencing this issue.Regards,
Ritesh -
When i print my signed documents they come out blank
none of my pdfs are printing they are coming out blank
2 votesHello,
Please let us know the Acrobat version details.
Regards,
Gaurav -
pdf come out blank when done on Ai and save and try to open
Simply it does not save when we save on Ai and try to open just a blank page comes out. To print it just has no data. Printed it still a blank page printed? Solutions for this problem? Issue was happening for a long time. Thanks.
2 votesHi
How are you creating PDF from Ai?
Can you share a test file with us via Document Cloud or Dropbox?Thanks
Tanvi -
In prepare form - ability to find and replace Text Field Properties
Name value, either through the right-hand fields window or export to XML and importing back
1 voteThank you for sending in you suggestion.
We shall need more information on what workflows are used and how exactly do you use this feature.
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Acrobat DC Crashes when sending file as attachment in Outlook through Share component
Everytime I use the Mail to Feature the Application crashes. E-mail created, file attached and sent but Acrobat DC crashes and I have to Force Quit it.
1 voteHi,
Could you please install the latest update and try to send file again ?
Steps to update :
1. Go to Help→“Check for Updates”.Please let me know if issue still exists after update?
Thanks & Regards,
Sahil -
Increase the Print to PDF from 50 pages to more i.e. 350 pages
Printing only 50 page restriction is impacting our Disclosure team as their documents are sometimes 350 pages. So please consider increasing it.
3 votesHi
There is no 50 pages limit for number of pages to be printed.
Can you share what issue you are facing and the steps as well?Thanks
Tanvi -
1 vote
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Changing form field size distorts text
When I have form fields that I created and that are filled in, I can't change the field size or shape without it distorting the text completely. I have to drag it to distort, hit undo, then do it again. The first size change screws up the text, but the second time does not. It's very aggravating when I need to adjust numerous text box sizes and have to do everything twice to avoid stretching the text.
1 votePlease share the acrobat version you are experiencing this issue with.You can do so using the link -helpx.adobe.com/acrobat/kb/identify-product..
Have you tried it with any other file to confirm that this is not file-specific issue.
Also, can you “Check for Updates” and re-test the issue with latest version.
If this still doesn’t resolve the issue, please share the test file and a video of the issue via
https://forums.adobe.com/docs/DOC-7161 for us to investigate further.-Bhavna
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Not working as it is supposed too I have not been able to inport a legable document from PDF
Make it work as I was told it would
1 voteCould you please elaborate what issue you are facing ?
For better clarity, please include : Problem statement, reproducible steps, OS platform, Acrobat build# that you are using. -
Custom Stamp unavailable in Acrobat for Mac
Custom stamp isn't populating the Stamp icon in Acrobat DC Pro for some Macs even when it is in the Stamp Folder. The custom stamp works on all Windows OS and all Mac OS but a few Mac users are having that issue.
1 voteHello,
Most likely this seems to be an issue with the permissions with a user profile on the system, please try the following steps and check if that helps.
1. Create a new user profile on the affected Mac machine, and test the scenario again.
2. Check the permission on Adobe folder and Sub-folders, match with non-affected Mac machines:Location of Adobe folder:
It’s in your user (Home) > Library folder. In recent versions of Mac OSX, this is hidden by default.
In the Finder, hold down the Option key first while choosing Go > Library so you can see it.
Then find it in:
Library > Application Support > “Adobe” > Acrobat > DC > Stampslet us know how it goes.
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Unapplyable comment, and import FDF file to PDF file
Could not find the menu for import FDF file to PDF file. It was next to Export all the comments to FDF file. Sometimes I need to merge some different reviewers' comments into 1 PDF file, I need this.
Also, online review is not available for some kind of commenting? but it didn't say detail or how to solve the problem, I could not do anything. Is it possible to show us what was wrong?
1 voteDoes this help?
https://helpx.adobe.com/acrobat/using/importing-exporting-comments.htmlFor your second question, can please please explain some exact workflow where you are stuck?
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Print to PDF
Dear Adobe team.
I'd like to mention that for some reason, when I am on any app and I want to print as PDF, the quality of the file when I choose Microsoft Print to PDF is much better than when I choose Adobe PDF printer... That's very strange to me, given that as long as I know, you are the creators of this standard... Same thing happened when I had a mac. The built in PDF printer was much better than the Adobe one. I never went deep into settings to try to fine tune it so that I…1 vote -
Properties disabled
What is the point of having a PROPERTIES button when it is grayed out and cannot be used?
1 voteHello,
Please provide me the details where you are facing the issue so that we can help you out to resolve it.Thanks
Rachit -
when i open pdfs, my quicktools are often missing. after a restart or even just when opened in a new window. very frustrating.
when i open pdfs, my quicktools are often missing. after a restart or even just when opened in a new window. very frustrating.
1 voteSorry for the inconvenience caused to you.
Kindly share with us your machine details and Acrobat version.
Also please provide us some sample files on which you are facing this issue -
Option to change red outline on required field that travels with the PDF document
There is an option to change the border color under Preferences, Forms change Required fields border highlight color. When another users fills out the form the border outline color reverts to red again. I would like the outline color for the required field that I selected to travel with the PDF document.
1 voteYou will need to implement keystroke script for this.
You can use the Properties dialog > format > Custom options
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6800.338.14.2.20020
6800.338.14.2.20020
1 voteWe shall need more information on this to be able to understand your issue.
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Adobe Acrobat Pro on windows7 not responding
Adobe Acrobat Pro on windows7 not responding , it only can open the PDF file around 5 sec than it will show not responding
the Adobe Acrobat is installed form Adobe CC1 voteCould you please let us know the exact version of Acrobat you are using.
Thanks
Atir -
Bug... Print to File is always checked.
Computer OS: Windows 7 Pro
Acrobat Version: Adobe Acrobat DC (18.011.20058)Whenever I try to print from Adobe Acrobat, it ask me to save a file as a .prn.
So I go to the Advance Settings from the Print Window to uncheck "Print to File" option and then close the Advance Settings window. However if I try to print it will ask me to save the file as a .prn and when I click on the Advance again to go to the Advance Settings, the "Print to File" option is checked again.
In other words the "Print to File" option…
1 voteHi
When you uncheck “Print to File”, do you press on the OK button or the Cancel button?
Thanks
Tanvi -
My comment was deleted but I will continue
Your product is very difficult to learn on the go!
I bought it last year to be able to edit, documents redline changes, use electronic signatures and store documents efficiently.
I never used it.
Now I signed up for it again, still there is no way to edit etc, electronic signature. Arggh
What a terrible waste of money!1 vote
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