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Acrobat for Windows and Mac

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  1. I first generated my pdf with automated bookmarks.
    I then added a few pages and gave them bookmarks manually.

    When I try to edit these different bookmarks at the same time by selecting them both and right clicking to get the properties window, the program pops up the error message "Adobe has stopped working."

    The only way to edit these different bookmarks is by not selecting the different types at the same time.

    OS: Windows 8.1 Enterprise

    Expected result: I would like the properties window to open when different bookmark types are selected.

    Observed result: The program throws an error…

    1 vote

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  2. Running Adobe Acrobat Pro 2017 on Windows 10.

    Expected result:
    1. Create text link.
    2. In PDF, right click link and select Edit Link.
    3. Select Actions.
    4. In Select Action, choose Execute a Menu Item, then click Add.
    5. In Menu Item dialog, see list of available menu items.

    Observed result:
    1. Create text link.
    2. In PDF, right click link and select Edit Link.
    3. Select Actions.
    4. In Select Action, choose Execute a Menu Item, then click Add.
    5. In Menu Item dialog, NO LIST of menu items appears.

    1 vote

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  3. There is one button where you can delete text/insert text but I can't find it

    1 vote

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    Hello,

    I think you are searching for the AddText functionality.
    You can find it at :
    Open EditApp → You will find AddText option in top toolbar.

    Please let us know if it serves your purpose.

    -Gaurav

  4. unable to process the page because the paper capture recognition service has experienced an error. code 10001

    i uninstalled and reinstalled software
    i signed in and out
    problem has been on going over 4 days

    1 vote

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  5. i would like to split page but every time i get the error message

    ( you cant change the security of the document because the document is signed or certified )

    i would like also to add my signature but cant because the add signature button is not clickable at all,

    1 vote

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    0 comments  ·  PDF Forms  ·  Admin →
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    Need Info  ·  Bhavna Negi responded

    Thank you for reporting the issue. We regret you facing inconvenience.

    Seems the PDF documents have restrictions w.r.t page extractions and signing operations. Please check Document Properties (CTRL+D or CMD+D) > Security and see if any document security is applied.
    If you are not the author of the PDF, you will need to contact him/her to.

    Please share the version of acrobat you are using. You can do so using the link -helpx.adobe.com/acrobat/kb/identify-product..

    And also share the test PDF file using forums.adobe.com/docs/DOC-7161 for us to investigate further if this does not resolve your issue.

    -Bhavna

  6. Saved Word.doc file as PDF only to open it and see "Lake Orion Inc" on tab. Don't know who they are...file has nothing to do with them.

    1 vote

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    Could you please elaborate what issue you are facing ?
    For better clarity, please include : Problem statement, reproducible steps, OS platform, Acrobat build# that you are using.

  7. When i use the edit PDF function and attempt to edit the text, the wrong letters are appearing after i type. For instance, when i type the letter "N" , "h" shows up, and when I type "o" , "b" shows up. This is extremely frustrating. Please help!

    1 vote

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  8. When I saved the file, all of the text has been gone and the only thing that was left are numbers and pictures.

    1 vote

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  9. Hi Adobe,

    Shame this isn't a bug bounty or I could possibly get some pennies!

    In short, PDFs created in older versions of Adobe do not work with the most recent edition you guys have released.

    A client of ours was missing text when printing, after months of painful driver changes etc, we had found a resolution.

    Any user that creates a PDF in older Adobe software, will not be able to have a colleague print all text/docs/stamps/markups/borders/lines on a PDF within Acrobat. Only downgrading the user to an older unsecure, unsupport Adobe product works.

    Adobe Reader 11.x/11.x.21 - Installing…

    1 vote

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    Need Info  ·  1 comment  ·  Printing  ·  Admin →
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  10. 1 vote

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    Need Info  ·  1 comment  ·  Printing  ·  Admin →
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  11. 1 vote

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    Need Info  ·  0 comments  ·  Other  ·  Admin →
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  12. Just wanted to reach out and ask for help on removing an unwanted state appearance from a button I have created on my PDF CV.

    Basically I have created a button inside my CV so that when you click on my email at the top, it automatically opens up the users default email programme and pops in my email address in the "To" field which is the expected behaviour , I have also customised the hover sate of the button to display a small red underline which is part of my branding, what I don't like however is that when…

    1 vote

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  13. 1 vote

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    Hello,

    Please let us know the below details :

    • Are you facing this issue every time you open this file?
    • Are you facing this issue with every file? If not, please share the bug file or share some screenshots with us.
    • Version of Acrobat DC and OS details.

    Regards,
    Gaurav

  14. 1 vote

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    0 comments  ·  Other  ·  Admin →
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    Sorry for the inconvenience caused to you.
    Kindly share with us your machine details and Acrobat version.
    Also please provide us some sample files and a screenshot of the exact error

  15. 1 vote

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    Need Info  ·  1 comment  ·  Printing  ·  Admin →
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  16. I use hyperlinking a lot (in DC too). It works well for me, but often Adobe Acrobat DC stops working - freezes, and I need to restart the programme

    1 vote

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    0 comments  ·  Other  ·  Admin →
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    Sorry for the inconvenience caused to you.
    Kindly share with us your machine details and Acrobat version.
    Also please provide us some sample files on which you are facing this issue

  17. I'm reporting a bug with Adobe Acrobat Pro DC. I am unable to save a document created by print to .pdf or pdf downloads on a Windows 10 environment.

    1 vote

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    0 comments  ·  Printing  ·  Admin →
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    Need Info  ·  Ritesh (Adobe) responded

    Hi Peggy,

    Thank you for reporting this issue to us. Please provide the following information to help us reproduce this issue:
    1. Your Window 10 version
    2. Adobe Acrobat DC version
    3. What error is shown to you on printing to PDF or downloading PDF?
    4. Is this issue happening with any other document such as Doc/txt/xls?

    Thanks
    Ritesh

  18. When I have the Page Thumbnails sidebar open and I switch between different open PDFs Acrobat refreshes the whole thing, including all the pages which can be slow and locks-up the whole UI. Why can't it cache the thumbnails when I switch between documents? It becomes very painful if I have a long PDF with 100+ pages in.

    1 vote

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    Need Info  ·  1 comment  ·  Other  ·  Admin →
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  19. Tested with Acrobat DC and PitStop Pro.
    Run the attached action and save your random PDF.
    Reopen the PDF file and the interface will now be collapsed.

    2 votes

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    Need Info  ·  0 comments  ·  Other  ·  Admin →
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  20. Trying to edit the forms on a PDF created in an earlier version of Acrobat. When I start the Form Editor using the Tools pane, the program crashes every time.

    1 vote

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    0 comments  ·  PDF Forms  ·  Admin →
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