620 results found
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Adobe Acrobat DC - Program Not Responding. Every time I open the program it crashes. It is completely unusable
Has anyone found a fix for this problem?
1 voteSorry for the inconvenience caused to you. Kindly share with us your machine details and Acrobat version.
Also are you facing this issue with a particular document. -
editing pdf and question mark boxes
I have been editing a PDF without problem, and now all of the sudden, I have a question mark in a box, littered throughout my PDF. It seems to occur over the letter T. It also won't let me into the text box to edit any more.
Working on a large project with a tight deadline, with hours in the project already..
1 voteHello,
If you could please share the screenshot or file with us.
Regards,
Gaurav -
When I go to change/update/remove headers, pages disappear
Running Mac 10.11.6 and Acrobat Pro and when I go to change or update or remove the headers, I lose random pages within my document. I've tried updating the headers, removing the headers and adding headers and it nothing works. HELP.
1 voteHello,
Please share the Acrobat Pro details.
Also let us know if you are facing it with every file.
If not, share the bug file.Regards,
Gaurav -
Need to click two screens to close one document
I use Acrobat Standard DC v.2015.006.30417
Each time I close a document, I get another screen which I then need to click on to close my document. I've seen, online, comments regarding a box, in General Preferences, that can be checked to eliminate this feature, but my version does not have the box.
What can I do to stop this very annoying activity?2 votesHi Joel,
Can you attach the screenshot of this additional dialog.
Thanks
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How to Insert Image is Greyed Out on Combining , Editing, Form .
I am Unable to INSERT an image on your COMBINE, EDIT, FORM. THE INSERT ICON is GREYED OUT
1 voteThank you for reporting this.
We need more information on steps to be able to reproduce this issue.Please share the version of acrobat you are using. You can do so using the link -helpx.adobe.com/acrobat/kb/identify-product..
And also share the test PDF file using forums.adobe.com/docs/DOC-7161 for us to investigate further.
-Bhavna
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Mismatch between splitted file names and bookmark names
After splitting a document by top-level bookmarks, file names do not match bookmark names.
Bookmark names are all capital Greek without periods, underscores or other characters. I'm using Adobe Acrobat DC Pro and Windows 7 Professional.
1 voteSorry fot the inconvenience caused to you.
We tried the scenario and it is working fine at our end.Kindly share with us some sample files on which you are facing this issue
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PLEASE SOLVE ....'SAVE AS..FAILED TO PROCESS THIS DOCUMENT...I have spent over 2 hours trying to Export PDF to MS Word.....just does not wo
Please solve ...'Save As...failed to process this document...No file was created'..........I am using latest 7 Day Trial Version.......I have spent 2 hours trying to Export PDFs......I don't trust other online offers....so stuck with Adobe..... and DC
1 voteHi Brian,
Sorry for the inconvenience caused. Could you please elaborate what issue you are facing ?
For better clarity, please include : Problem statement, reproducible steps, Acrobat build# that you are using and the pdf files.Regards,
Adobe Acrobat Team -
Program Closes Adobe Acrobat DC has stopped working
I will be in the middle of a project and this comes up...
Adobe Acrobat DC has stopped working
A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. If this happens, I am going to stop paying a monthly fee and discontinue services. HELP
2 votesSorry for the inconvenience caused to you. Kindly share with us specific details of the issue you are facing
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Text Box (not font) is black
When I click on a field to populate, the text box becomes black. Therefore I cannot see what I type in the field. How do I change this?! I need to complete a document as soon as possible, and this issue is holding me up. Thanks.
I have Adobe Acrobat DC
1 voteThank you for reporting the issue. We regret you facing inconvenience.
Can you please try delete the existing field and create a new one? Do you still face the issue?
Please share the version of acrobat you are using. You can do so using the link -https://helpx.adobe.com/acrobat/kb/identify-product-version.html
And also share the test PDF file using https://forums.adobe.com/docs/DOC-7161 for us to investigate further.
-Bhavna
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Export to Word/Excel
I get a blank pop-up when trying to export a pdf to word excel.
1 voteHi Bobbie,
Could you please elaborate what issue you are facing ?
For better clarity, please include : Problem statement, reproducible steps, OS platform, Acrobat build# that you are using. You can also share a video and screenshot with us to give better insights of the issue.Regards,
Adobe Acrobat Team -
Need to be able to add in electronic signature the document is not "edible" !
Need a area after signature to add in electronic signatures.
1 voteHi,
Could you please explain your issue in a bit more detail and how it affects the Fill and sign application?
Regards,
Sandeep -
Bug:problem displaying the attached pdf file
We have a problem displaying the attached pdf file.
When opeing the file, the error message shows up and it's unreadable.
"cannot find or create the font 'MS Mincho'.
Some characters may not display or print correctly"Our setting:
*Protected pdf using owner password
*Fonts are not embedded
*When we opened encrypted binary registry(CIDSystemInfo Dictionaries),
the registry shown starts with 'FEFF' in Hex, otherwise registry
is decryped correctly.*NG Versions
Windows 7 Pro (64bit)
Adobe Acrobat Reader DC
2018.011.20038Windows10 Pro ver. 1703 (64bit)
Adobe Acrobat Reader DC
2018.011.20038Windows 10 Pro ver. 1703 (64bit)
Adobe Acrobat DC
2018.011.20036
*OK…
1 voteHi Takuya,
I can’t find any attachments, can you please re-attach the PDF with which you are facing this issue.
Thanks
-Pratyush -
Crash on deleting pages from document in portfolio
Acrobat frequently crashes on trying to delete pages from a document that is part of a Portfolio.
Mac 10.13.3
Submitted crash report.1 voteThanks for reporting the issue.
As the issue is not reproducible in-house, please provide below information:
1.Request you to share the Acrobat version you are using.
2.Elaborate step you follow which causes Acrobat to crash.Thanks,
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Merge Data Files Into Spreadsheet
Merge Data Files Into Spreadsheet
In previous versions I can see "Merge Data Files Into Spreadsheet" option, but in DC Pro in Prepare Form I don't have or can't see that option.
2 votes -
Make Form Conversions easier .
Make Form Conversions more intuitive and accurate. The cursor still jumps around and seldom allows me to position it where I want to type.
1 voteThank you for your suggestion. We shall need more information on how does the “cursor jump around” and what workflow of “Form Conversions” are you using.
Is it converting MSWord to Acroform or via scanning.?
Please share more details-Bhavna
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Problems faced while using Dc pro.
Sir I am using Adobe acrobat Dc pro version and I have been able to just export three pdf files to word files and it is not working .
2 votesHello Vishal,
We apologize for the issue you faced.
Could you please help me with the following information to get clarity on the workflow:→ The Acrobat dot version you are using
→ The OS platform you are on
→ A screenshot of the message that you are gettingThanks for your patience and continued support to Acrobat.
Regards,
Adobe Acrobat Team -
Virtual Printer for Mac - So you can print customised page sizes A1 A2 etc from all software
Virtual Printer for Mac
So you can print customised page sizes A1 A2 etc from all software
Used to be a feature but has been removed.
is still a feature on PC.
Other apps are available such as PDF Printer from the App Store that do this.Need to either have Adobe PDF appear as a printer, or be able to adjust settings under the create pdf button, before it creates the pdf.
currently you can only create a pdf that matches the same size as the document. so you can't print an A4 document onto an A3, A2, A1…
1 voteHi
Are you printing PDFs from Acrobat or some other document?
Thanks
Tanvi -
acrobat a big load of ****
out of a sudden acrobat started crashing whenever I edit a pdf for text, or try to edit any image as a bitmap or anything, simply clicking the edit button crashes it, I tryig fixing the installation, reinstalling everyhing, the same **** goes on over and over again.
1 voteCould you send the PDF? You can upload the files at https://cloud.acrobat.com/send and paste the link here.
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Acrobat Reader
Installer Initialization failure. Tried every method, no success.
1 voteCould you please provide more details.
Thanks
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Digital signature is too complex for the average Joe, i.e. me
You need to make this easier and less quirky. I'm using a mac and have downloaded acrobat pro for windows and mac. It's taken me ages and youtube videos to create a digital signature and on a blank pdf I can add it. But when sent a pdf that already contains digital signatures it won't let me sign. In the end I used Mac Preview. This obliterated the original signatures but at least I could sign and send it back for resignature by others. The whole exercise is very unpleasant and very very annoying.
1 vote
- Don't see your idea?