598 results found
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Locks up
I'm 2 hours into filling a form and it decides to lock up+#*#.
Don't know what to do but if I loose my info I will quit paying for Acrobat!2 votes -
More direct 'Submit' button
I have a pharma client that I've been working on a Sales Aid for. It was created in InDesign Interactive. At the end of this 8 page (or so) document, there's a simple form for people to request a patient starter kit. No signature is required. We would like to have people submit the form directly to my client, but in Acrobat Pro, the form goes to the end user's email address and they need to forward the form on to my client. This is a 2-step process and not ideal at all for user experience. Client wants the form…
2 votes -
Create a feature in Acrobat that will allow edits in PDFs made by other applications
Create a feature in Acrobat that will allow edits in PDFs made by other applications (e.g. illustrator).
1 voteHi,
Could you elaborate on the request? -
Bug: Can not select a color patch to change text color.
While editing text in a .pdf I try to change the texts color by bringing up the color picker. When I try to change the color by clicking on a color patch nothing happens. I end up using the eye dropper to select a new color.
This problem started after I upgraded my computer to the new iMac Pro.
See the attached .png & .jpeg files showing my configuration and the color picker window that I was using.1 voteThanks for reporting the issue.
As a workaround, after clicking on the color patch, you can press enter/return or spacebar to select the color.
Let us know if it helps. -
help me add symbol
I need symbols to be added to edit my pdf files.
1 voteCould you elaborate on the problem you are facing and exact steps to reproduce the problem?
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1 vote
Hi,
Can you please provide the scenario in which you are facing the KeyChain
dialog?Thanks
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2 instances of Acrobat PRO DC running concurrently
One Acrobat instance installed but 2 instances of Acrobat PRO DC running concurrently prevent PDFs from opening. Only solution is to quit "both" Acrobats and try again. Uninstalling and reinstalling Acrobat does not help. Uninstalling and reinstalling the entire ACC suite does not help either. Problems observed in three separate, not networked Macs. No Acrobat Free Reader installed on the systems either.
2 votesHi Andres,
Can you elaborate on the behavior here:
1. What happens when you open a PDF with Acrobat? Does it trigger two instances of Acrobat.
2. When you just launch Acrobat from finder, does that also trigger two separate instances.Thanks
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pdf trial did not activate - already pre-existing annual purchaser
cannot activate acroat dc pro - with existing account keeps going back to Trial expired - buy, i am an annual customer already. Tried to contact live person, held on phone 20+ plus minutes, transferred and have been holding 49.51 minutes so far. Agent said "do not hang up" will take longer. This is ridiculous.. Adobe has no problem in collecting my annual fee for these services, i should have no problems in having full accessibility. What's up Adobe???
2 votes -
HTML export
There should be an option to export one PDF file to one HTML file. It should export it like if there is only one symbol in PDF.
1 vote -
1 vote
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Fullscreen misbehaving, Mac
I'm not sure if this is an issue with Mac (OS X El Capitan, 10.11.6) or Acrobat (Adobe Acrobat Pro DC, 2018.009.20044), but if i put Adobe Acrobat Pro is in fullscreen mode it will occasionally pop out of it and appear in the current view. I have not been able to recreate the issue in an accurate way, but I've mostly noticed it whilst chrome is loading pages in a new tab, but it's also happened with other programs like the finder. If I'm viewing another program in fullscreen mode when it happens Acrobat appears infront, blocking my view.…
4 votes -
Acrobat: tools- edit using photoshop:
image opens as RGB but Orig image is placed as cmyk in InDesign 2017 then saved as ADOBE PDF (preset). I can't locate any pref.
2 votesPlease provide the details of issue and files for further investigation.
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PDF to Word in Full Justify
I have a document that is in full justification, but when I export to Word it doesn't hold the full justification. Can you advise why that would be
2 votesNeed Info
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merge pages or create booklet from existing PDF file
merge pages or create booklet from existing PDF file
1 voteWhat is the error message you are getting?
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white box around text - Adobe Acrobat Pro DC
I've got some text layers 95% opacity with drop shadow applied on Illustrator. Those Ai files are linked into a Indesign doc, exported as PDF but when I view the artworks on Adobe Acrobat Pro DC (version attached) there is a white box around the text. This only happens on Adobe Acrobat. If I use Mac Preview it looks fine. I can only fix the issue if I make the text layer 100% opacity in Illustrator. This bug only happens when the doc is viewed on any zooms that are 100% or less. It looks fine on 125% or over…
2 votesNeed Info
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Correcting dimensions of the boxes with + and - in "Set Page Boxes"
In every Adobe program it is possible to correct sizes by adding a value with + or -. Why isn't it possible in Acrobat menu "Set Page Boxes"?
2 votesHi Sarah
Can you please be little more specific?
Are you talking about “Change Page Size” → “Custom” option where you want this functionality?Thanks
Vivek -
Don't move the document zoom after using "Set Page Boxes"
If you use the "Set Pages Boxes" and apply the entered correction with "OK" the scrollbar moves to the top of the side. So I have to scroll down again to check my correction. If you have to work really detailed, it's quite annoying to scroll down again and again....
2 votesHi Sarah
I tried and the scroll bar does not move for me. Can you please share the exact options/steps you are using.
Or if its specific to some files, can you please share the files with us?Thanks
Vivek -
1 vote
I am sorry for the inconvenience you are facing. Can you elaborate on the issues you are facing with Acrobat DC?
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Bug: Cannot convert PDF to Word when temp folder is Directory Junction in windows
Cannot convert PDF to word when temp folder is Directory Junction in Windows.
Steps to reproduce the issue:
1. Create a Directory Junction for %temp% using mklink /J %temp% X:\temp_dst
2. Try convert a pdf file to word (also as powerpoint, excel)Environment:
OS: Windows 7 x64 Traditional Chinese
Acrobat Version: 2018.009.20044Expected result:
Word file create correctly.Observed result:
A dialog say: "Save As failed to process this document. No file was created."Screenshot of temp directory and pdf file are attached.
1 voteNeed Info
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לא נותן להורדה
אין אפשרות להוריד שום דבר ורכשתי כסטודנט
1 voteIf my understanding is correct, you purchased some product but could not downlaod. Can you provide some more details please? Exactly which product/version did you purchase? Did you purchase online? If so, did you receive an email with the download link?
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