783 results found
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freeze
Constant freezing, unresponsive, and crashes
Open document, freeze occurs after most actions such as: resize window, edit text, select text, comment, etc.
OS: Windows 10 Pro
Powerful hardware should not be a limiting factor (attached jpg)
Adobe Acrobat Standard DC version: 2015.006.30482Checked for updates: none available
Tried Repair Installation: no change in performance2 votesHi,
Since we haven’t heard back from you for so long, We are closing this thread.
If you still face any issue, do let us know
Thanks
Ayush Jain -
Combined file - contents changed
Combined file - contents changed. I had combined 2 PDFs, however when I view the combined file the numbers on one of the pages completely changed. I work in financial services so this issue is a significant loss in confidence to the software.
1 voteWe are closing this case from our end as there had been no response from your side. Feel free to reopen a new case if you are still facing this issue.
Thanks
Tanvi -
Amount of cloud storage used
Previous to the upgrade of the portal we were provisioned on the portal page how much cloud storage a user was using. In some cases, users are not allowed to storage on the cloud and I need to ensure this is the case. Please bring back the option of cloud storage used or the ability to know who/how much is being used when needed would be more than helpful.
1 voteClosing the issue because of not further communication from the user end.
Regards,
Sandeep -
Unable to convert .xlsx files to .pdf
I have placed all the .xlsx file in Adobe DC and i am told i can not combine as the files are not supported
1 voteWe are closing this case from our end as there had been no response from your side. Feel free to reopen a new case if you are still facing this issue.
Thanks
Tanvi -
TENSION
TENSION
1 vote -
Add a download link with words in the web view of pdf sent by Sent&Track service, customers don't think to your logo and refuse Send&Track
The download logo is not enough. Most of my customers can not find / do not understand how to print when they see the page after following a sent&track link. They don't think to download and don't pay attention to this logo so they refuse your system and request the pdf file by email ... for a link.
1 vote -
Highlight text as Read Out Loud feature is reading the text
When using the Read Out Loud feature, please have it highlight the words it is reading out loud while it is reading it. This will enable users to follow along as the program reads the document to them. Someone asked about it in the forum in 2017 and your representative kept telling them to click on the text they want the program to read to them. This is not the goal and often inconvenient. The goal is to be able to select "Read Page Only" or "Read Entire Document" and as it is read aloud by the program have the…
1 voteHi,
I have raised this particular request to the higher management. They have kept this request in the radar and will provide this in the future updates.
You can checkout out latest amazing features on our latest updates.Thanks
Rachit -
Adobe DC not printing pdfs from excel . Error message...The procedure entry point _DistBeginFileJob@16 could not be located
Adode DC printing error. No pdf created. Error message when printing as follows...The procedure entry point _DistBeginFileJob@16 could not be located in the dynamic link library C:\Program Files (x86)\Abobe\Acrobat DC\Acrobat\AcroDist.exe.
Windows 10 64 bit.
The problem occurs in Excel, Autocad and word.....
I have uninstalled Acrobat DC and reinstalled, but the error persists. Any ideas, please?
1 voteWe are closing this case from our end as there had been no response from your side. Feel free to reopen a new case if you are still facing this issue.
Thanks
Tanvi -
Opens on Wrong Screen
Acrobat DC always opens on my second monitor even after selecting the open on main monitor in the preferences dialog box. I keep checking on the open on main screen only to find the open on this monitor option selected each time i take a look. it's kind of like i missed selecting a save settings option that doesn't exist.
2 votesHi,
Since we haven’t heard back from you for so long, We are closing this thread.
If you still face any issue, do let us know
Thanks
Ayush Jain -
On/Off Home Screen Pref
Others have called for it, but I’ll add my voice as a frequent Acrobat Pro DC for Mac. Give us the option to turn on/ the annoying home screen. Thanks for your positive response.
3 votesSince we havent heard back from you for so long, we are closing this thread here.
Please feel free to reach out to us again if issue persists.Thanks
Ayush Jain -
The close button on tabs is smaller than the clickable area.
Adobe acrobat pro dc. The close button (the x) on tabs is smaller than the clickable area. Please graphically indicate the entire clickable area.
1 voteHi,
Thanks for reaching out to us for this.
We dont have any immediate plans of working to change this.We’ll Revisit if we hear back again.
Thanks
Ayush Jain -
attachments in PDF not apparent
Microsoft Outlook (and any other mail application) is very APPARENT if there is an / are attachments.
Adobe Acrobat? It is hidden!!
Please make some popup / notification that there are attachments embedded within the PDF - as a default feature. Just like Outlook has it.
I received a 7MB 1 x page PDF today and only because i questioned myself why it was 7MB in file size (no pictures - just text). ... i went back and checked and clicked on pages - nope, just one page. clicked on layers - nope. Ahh how about attachments. Boom. There are…
1 voteHI,
Thanks for reaching out to us for this.
We dont have any immediate plans of working to change this.We’ll Revisit if we hear back again.
Thanks
Ayush Jain -
Make ADOBE DC PRO compatible with internet explorer - it is not
Make ADOBE DC PRO compatible with internet explorer - it is not
we have to go on chrome to deal with Adobe - keep us on one platform1 voteClosing as no response received.
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I'm a lawyer, all lawyers across the US are required to use internet explorer -we can't use chrome- to file with the efile system
I'm a lawyer, all lawyers across the US are required to use internet explorer -we can't use chrome- to file with the efile system
yet ADOBE requires chrome, you need to make i.e. compatible because we CANNOT use Chrome to file with all the courts across the US. Also, your telephone system NEVER STATES DC PRO, I have a subscription that I pay a fortune for - I don't want to hear about all the others, I am not a tech professional, I am a lawyer, - I just need help on DC PRO and I do not even know…1 voteClosing as no response received.
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When trying to convert email to .pdf in Outlook, the conversion fails at 248 emails and then removes the Adobe Acrobat Add-In from Outlook.
Please see screen shots and description of issues in attached file.
1 voteWe are closing this case from our end as there had been no response from your side. Feel free to reopen a new case if you are still facing this issue.
Thanks
Tanvi -
Subwindow
When reading a pdf document, one some time need to go back and forth to check definitions, tables, figures, etc. And it's pretty troublesome to do so. It'd be great if we can have a subwindow for looking up things without affecting the current reading process. It'd be greater, if you can open the subwindow directly from 'ctrl+F'.
1 voteNo response received.
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Adobe pro DC /Windows/fill&sign only shows blank screen/unable to sign in
1.I use Adobe pro DC in windows10,there is a blank screen when I use fill&sign.
2.I can't sigh in .2 votesWe are closing this request because of no further communication from the user.
Please let us know in case you face any other issue.
Regards,
Sandeep -
1 vote
Hi,
Since we haven’t heard back from you for so long, We are closing this thread.
If you still face any issue, do let us know
Thanks
Ayush Jain -
MS Word 2016 Addin for Adobe Acrobat Pro 11
Please resolve the incompatibility between MS Office and Acrobat in the subject versions. My Company does not have a budget to upgrade to a new version and plans to maintain the Acrobat Pro 11.
1 voteHi
Unfortunately we cannot help you in this regard as Acrobat 11 is End of life. Please upgrade to Acrobat DC which is very much compatible with latest Office versions for continued support.
Thanks
Tanvi -
Acrobat DC and Pro DC crash search
Acrobat DC and Pro DC always crash when I use the search tool on my PDF files. It's really frustrating! How do I stop this from happening?
1 voteHi,
Closing the thread as we haven’t heard back from the user. I’ll re-open the therad after getting input from the customer.
Thanks,
Adobe Acrobat DC Team
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