620 results found
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Adobe Sign Cannot Send Docs 8/18/17
Adobe Sign is not working 8/18/17 for sending any documents. We have tried sending from multiple accounts and a variety of different documents. We have tried using the workflows and just the Send button. It gives back this message: Adobe Sign was unable to create your agreement because the document could not be thumbnailed. Please let me know you need more information.
2 votes -
Bug Report: Organize does not show image
If I am working for several hours in acrobat dc, the organize feature will show only blank pages... no content. I have to close the program and restart it to view the images. It will work for about 20-30 minutes and then do the same thing. UGH.
1 voteHi
Sorry for such a delayed response on this and for the trouble you were going through.
I tried using the tool with several files and could not see the issue.
Can you please try upgrading your Acrobat to the latest version and see if that resolves the issue for you.If not, can you please share the file(s) where this happens.
This would help us in investigating the issue faster.Regards
Vivek -
Can't search for documents in Google drive when adding a contract to Adobe Sign
When I use the Google Drive File Picker in Adobe Sign and trying to search, the result is always blank. The same search in Google Drive shows the files I'm looking for.
macOS 10.12.6 using Chrome Version 60.0.3112.90.
The problem occurs on different adobe sign accounts and different laptops.2 votesWe apologise for the issue you are facing. We need some more information from you to be able to investigate this further:
1. Do you see a completely blank file picker dialog? Or you see the file list but search returns 0 results in Google Drive files?
2. Can you please try quitting all Chrome browser instances (check that no Chrome instance is running in activity monitor) and then re-try?
3. Do you observe the same on Windows too?Thanks,
-amboo -
1 vote
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5 votes
Hi Tsutomu,
Sorry for the inconvenience. Please share a PDF document which you are using to rite@adobe.com
Please also mention your Acrobat version.
regards,
Ritesh -
PDF's getting stripped from email
When I send emails with PDF's as attachments, the PDF's are not showing up in the email at the recipient's end. Word and XL doc's , etc. work just fine... WTF?!
2 votesI am not sure if this is an Acrobat issue. But still, are you facing this issue with any particular email client?
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How do I delete pages from a multiple PDF doc in Microtech Docman
I'm trying to delete pages from a multi page document in Docman (PCTi Solutions) with Adobe Acrobat Pro DC. I am not getting the delete option unless I check the full document out onto my desktop, edit it there, drop it back into Docman and delete the original. I want to amend the original not delete it. What an I missing??
1 voteHi Karen
This looks like an issue with Docman. Did you try getting in touch with their support team?
If they need any help from Adobe in adding some functionality, they can contact us through corporate channels.Please let us know if you still need help.
Thanks
Vivek -
bug, keep crashing, need improvement please
please review your software, it keeps crashin on my iMac, just rubbish product
1 voteSorry for the inconvenience, kindly share your machine details along with the Acrobat version.
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DC Reader is the Microsoft Vista of document readers
If you have the "new" DC Reader...get rid of it.
it's slow.
it's choppy.
The phrase "Not Responding" shows up more than a taxi in New York City.
This has got to be the crappiest Adobe product I've ever had the displeasure of working with.
I've told my company's IT department to start looking for something else.
Acrobat Reader DC is pure American ****.1 voteI suggest you update your Reader to the latest version and if you still face any issues please elaborated them and allow us to help you.
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要求された操作を完了できません。テキストエンジンを初期化できません。
文字入力が出来ません。次のようなメッセ-ジが表示されます。「要求された操作を完了できません。テキストエンジンを初期化できません。」
1 vote -
my texts is all symbols when I display a PDF
my texts is all symbols when I display a PDF
1 vote -
Tray switching - mixed size originals - Mac OS Sierra 10.12.5 Brother HL-L6200dw
According to the documentation provided by Adobe and Brother the printer should be able to switch trays and print the image on the correct size paper. The tray switching works but despite numerous hours on the phone with Apple and Brother the document prints as if it's on letter when it should be on legal. I've followed the directions provided by Adobe but the documents do not print correctly,
1 voteHi,
Are you facing this issue with the current version of Acrobat?
Thanks
Ritesh -
Installing a new printer while Acrobat or Reader is open and then trying to print to it sends it to the wrong printer
After installing a printer while Adobe Acrobat and/or Reader is already open and has a PDF open, attempting to print to it prints to a different printer, even though the new printer appears in the list. Acrobat/Reader must be closed and reopened in order to print to the new printer.
Steps to reproduce:
1) Open Acrobat or Reader.
2) Open a PDF
3) Install a new printer
4) Attempt to print the PDF to the newly installed printer (it appears in the list of printers)
5) The PDF prints to a different printer.Environment: Windows 7 64-bit. Acrobat version 11…
1 voteHi
Are you facing this issue with Acrobat DC as well?
Thanks
Tanvi -
Feedback
I know that we need to keep the straight line on until I am finished with it instead of having to click on it every time I need to use it. I would like my three tier task bar back. Having to constantly click on the additional menu takes valuable time away from my project. Editing may be better but since I use Adobe to facilitate my bidding process, adding steps only hampers progress. Although I have Adobe Pro DC, I am going back to my Adobe Pro 9 since it was the last program that suites my business to…
2 votesDid this help?
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1 vote
Thanks for your feedback. Can you please elaborate on the problem you are facing?
1. Are you working in Acrobat/Reader?
2. Do you want an option to remove watermarks from an un-signed PDF document or from a signed PDF?
3. Do you want to remove watermarks from PDFs you created or the documents you have received from others?-Amboo
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2 votes
We are looking into this problem. Are you getting an error while converting from PDF to docx (no docx created?), or the file content in docx file after exporting from PDF is incorrect? Please elaborate on the exact issue you are facing.
Also, please share the version of Reader/Acrobat you are using. You will find the version number under Help→Adobe Adobe Acrobat…
Thanks,
-Amboo -
Adobe Sign adds a blank page after every page on imported Google Documents
Adobe Sign adds a blank page after every page on imported Google Documents. I didn't find Adobe Sign as an option so I filed this under Acrobat. When we save the document to Word docx the problem does not occur.
3 votesThanks for reporting this. Can you please elaborate on your problem, with steps to reproduce the issue? Also, please share a screenshot/bugfile, if possible, that demonstrates the issue.
Thanks,
-Amboo -
cannorrt ever sign in no matter what so credit card stays here with me./over and over again
no way to ever sign in it is like a dummy.
2 votes -
Action Wizard causes crash
I've created an Action Wizard that does the following:
-Runs Preflight to convert to PDF/A-1a
-Saves to a Local Folder, appending "_A-1a" to the end of the file name.That's it. I can run this Action Wizard on individual PDFs no problem. But when I use the "Add Files..." option to run this wizard on multiple files, the Action Wizard begins, but crashes Acrobat after the first file. This has been the case for the last few updates to Acrobat DC (15.23.20056.213124), but did used to work with Acrobat DC and previous versions of Acrobat. This is on macOS 10.12.3.
3 votes -
combine files thumbnails not in proportion
I've just noticed that in the Combine Files panel, the thumbnails of the files I pull in are squished out of proportion. The thumbnails of the finished file (after I click "Combine") are just fine though - no issues with those. But the squished thumbs are very strange.
0 votesHi
Can you share a screenshot of the issue that you are facing?
Thanks
Tanvi
- Don't see your idea?