783 results found
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Default Home View
Default Home View. Would be nice if we could set this to go to My Computer upon starting Acrobat.
1 voteHi,
Since we haven’t heard back from multiple users on this, We are closing this thread.
We’ll revisit if we hear back again on thisThanks
Ayush Jain -
User Friendly Live Chat
I am trying to resolve an issue around producing a pdf from word document - Quite simple you would think, well no, I get this error message
You need a valid Acrobat DC subscription to convert PDF using Acrobat Create PDF service.
1 voteWe are closing this case from our end as there had been no response from your side. Feel free to reopen a new case if you are still facing this issue.
Thanks
Tanvi -
Customizing of DocumentCloud-Landingpage
In the navigation menu on the documentcloud-website (https://documentcloud.adobe.com) there is the possibility to reach downloads and mobile apps at 'Apps'. I would be nice to have the possibility to customize the landingpage and hide the 'apps' tab, to avoid endusers downloading the stuff. Our end-users don't have any adminrights on their devices and therefore this tab is annoying and is resulting in tickets from endusers.
1 vote -
Adobe Pro crashes when using tools
The tools option for Adobe Pro causes application to crash. I have downloaded latest version of Adobe Pro and it is still crashing. Running on Macintosh High Sierra operating system which is up to date as well.
1 voteSince we havent heard back from you for so long, we are closing this thread here.
Please feel free to reach out to us again if issue persists.Thanks
Ayush Jain -
issues with converting powerpoint files to PDF
Since the new upgrade to mojave, I have issues converting ppt files to PDF. When I use PNG files in the powerpoint to get converted with a grey line around the picture in the PDF. See attached files how this looks. How can I fix this?
I am using version 2019.010.20069 and powerpoint Mac version 16.201 voteHi Frank
As communicated to you over email, the issue you are facing is a Mac OS issue and has nothing to do with Acrobat. So we are closing this case from our end.
Feel free to reopen a new case, if you face this issue with Acrobat.Thanks
Tanvi -
Panning and General Operations
Very displeased with this DC version but the biggest issue is that sections of pages constantly highlight when trying to pan, drag text, select text, pretty much anytime you left click anywhere on the document. This really sucks!
In general, you software has gotten less useful with every update for the last 5 years. Who thinks these "improvements" are needed?
Please provide options and direction to turn specific or global functions on or off.
1 voteHi,
Since we haven’t heard back from you for so long, We are closing this thread.
If you still face any issue, do let us know
Thanks
Ayush Jain -
To be able to change the timestamp of my comments in a simple way.
As a freelancer I sometimes work in "untimely" hours for example at 05:00 am. (Many will understand me).
For this reason I would like the option to be able to select all the changes made by me and be able to change the date and time in a simple way.
Currently there are "tricks" but it would be more comfortable if it could be done more simply by some option.
Thanks.
1 vote -
Bug Comment Icon
When I selecting some comment, the icon sometimes didn't exactly correct to the point
2 votesClosing as user has not yet responded.
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Unable to sign documents but no error message
When I click on "sign" I do not get the sub-menu as shown in the tutorial. I see the icon (large circle with moving blue line) that typically indicates the software is "working". This never completes.
I have the latest version of Adobe Acrobat DC 19.010.20069
I checked preferences and signature is allowed.
I'm signed in to Adobe - no issues.
I don't see anything else to setup in my account to allow signatures.1 voteWe are closing this request because of no further communication from the user.
Please let us know in case you face any other issue.
Regards,
Sandeep -
Put the tools bars and highlite items easier to find
Make the highlight and similar type items that are more common easier to locate and have showing
1 voteHi,
Since we haven’t heard back from multiple users on this, We are closing this thread.
We’ll revisit if we hear back again on thisThanks
Ayush Jain -
BUG - Error occuring with Send for Signature when Message is too long.
When using Adobe Sign to send a document for signing, if the Message has too many characters, it causes an error 'COULD NOT COMPLETE YOUR REQUEST - An error occurred while connecting to the service. Please try again later.'
Have tried multiple times and only when the message is cut short will it work.1 voteWe are closing the issue due to no further communication from the user end. Please feel free to report any issues you find.
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Random Minimizing Overlay
I am running the Adobe Suite on a Mac Pro.
After maximizing Adobe Acrobat with a PDF I'm interested in reading, I usually go and browse the internet (Google Chrome). While browsing, Acrobat will randomly minimize and lay over my browser. In order to remove it, I have to re-maximize. I'm not sure why it does this.
1 voteClosing as no response received.
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Make the Zero point on the rule movable
All other software have movable rulers, it is handy to be able to adjust your starting point when checking positions of elements.
1 voteHi,
Since we haven’t heard back from multiple users on this, We are closing this thread.
We’ll revisit if we hear back again on thisThanks
Ayush Jain -
Make Adobe easier to use
Why does Adobe go out of its way to make Adobe Acrobat so hard to use? It is not well organized with tools and commands spread everywhere on the screen. Worse, there seems to be zero logic as to how it is organized--except that it appears to be in the most confusing way possible. So frustrating.
1 voteHi,
Since we haven’t heard back from multiple users on this, We are closing this thread.
We’ll revisit if we hear back again on thisThanks
Ayush Jain -
Combining photographs into a binder document - Urgent
This is a bug report. Adobe will not let me combine photographs that have been converted to PDF into one document so they can be Bates numbered. I get an error message that says Adobe encountered an unknown error and it will not combine the photographs. Help please!! I work for a law firm and am trying to produce these photographs in our discovery responses!!
1 voteWe are closing this case from our end as there had been no response from your side. Feel free to reopen a new case if you are still facing this issue.
Thanks
Tanvi -
Request: Layout Grid transparency option
It would be helpful if the layout grid could be made transparent under Preferences>Units & Guides>Layout Grid. It's a very useful feature but occasionally it aligns with important elements like negative signs and hides them. Ideally the opacity would be an adjustable %, but a checkbox that toggles some set amount would work too.
2 votesHi,
Since we haven’t heard back from multiple users on this, We are closing this thread.
We’ll revisit if we hear back again on thisThanks
Ayush Jain -
Remove size dimension restrictions on PDFs!
Why is there a size restriction on PDF dimensions?
I have a fairly simple outdoor sign created in InDesign at 234" wide and when I make it into a pdf it is cut off.
Very annoying! It certainly has nothing to do with file size as the cut off PDF is less than 100K!!1 voteWe are closing this case from our end as there had been no response from your side. Feel free to reopen a new case if you are still facing this issue.
Thanks
Tanvi -
not able to combine files
Hi there,
I can't combine files. When I add files to combine the page is just going blank. When I press 'combine' button it does click but it doesn't combine the files. How can I fix it?
2 votesWe are closing this case from our end as there had been no response from your side. Feel free to reopen a new case if you are still facing this issue.
Thanks
Tanvi -
Multiple-page display (more than 2)
Multiple-page view with more than 2 horizontal pages.
Desired feature has the option for any number of horizontal page-view with scrolling option as well as fixed display option. By zooming in and out the pages would automatically fill up the sides of the screen and adjust the number of column and raws of pages in the screen for scrolling. User could as well select any number of horizontal pages that are (higher than 2) in the display tool in the toolbar.
Currently Adobe does not have an option that allows to display more than 2 pages side by side. When…
3 votesThank you for the suggestion. We have notified our engineering for the same. We shall get in touch with you in case we need more information.
Thank you for your patience
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seems to be slow on windows 10 after update
Make it fast again.
1 votePlease try to install the latest patch.
Open Acrobat>Help>Check for update and/or try Repair Installation under Acrobat>Help>Repair Installation.
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