Acrobat for Windows and Mac

Help us improve Adobe Acrobat for Windows and Mac by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Support Community for Acrobat.

If you are still using Acrobat 11.x or other older versions, please note that those are no more supported by Adobe. Try out the latest, Acrobat DC.
In case your concern is not addressed in the latest version, please report the issue against Acrobat DC.

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  • Selectthe feedback forum for your product.
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For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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  • My feedback
  1. Acrobat Pro DC on Mac OS 10.14.5 Mojave won't install - error 1 / other Adobe apps working

    I tried uninstalling and reinstalling and it doesn't seem to help. PS and LR seem to be fine.
    Creative Cloud via online. New Mac 15 Pro computer. So first time opening Acrobat on here I think.
    Safari Browser 12.11.1
    No updates for MAC or Adobe needed at this time.
    Reliable internet connection.

    4 votes
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    27 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  2. installation errors

    Hi. Our users are getting attached error when trying to install Adobe. Any idea how to fix? Thanks.

    1 vote
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    Need Info  ·  1 comment  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  3. Eliminate Startup Login Lag

    I have a monthly subscription for Acrobat Professional several of my computers at my business. I have the creative cloud software installed on my system and ir is open and running. Whenever I launch a pdf document when Acrobat is closed, the program opens then freezes for 15 seconds or so while I think the stupid thing is retrieving my subscription for the 1000th today. I don't care about your piracy concerns. I do care that you are wasting my time multiple times per day by having your program freeze for a ******** reason. You should make the program operate…

    1 vote
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    Need Info  ·  1 comment  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  4. Acrobat Pro crashes, starts and closes after some openings of files

    Adobe Acrobat Pro DC open a few files and if you close them and later export and open a new .pdf from any program, including Indesign or Illustrator, the program starts and than closes immediately. There no show of error message. After this, the Acrobat will not open any file until you restart the computer (mac or pc).

    All steps on forums was tryed, with no effect, including this link: https://helpx.adobe.com/in/acrobat/kb/acrobat-dc-crashes-on-windows-os.html

    Already try open the task manager and stop services to them open Acrobat again. No effect. Sometimes, open a error message, that was send a million times.

    Please, update…

    1 vote
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    Need Info  ·  1 comment  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  5. Need to fix not being able to log into Adobe Acrobat. I am signed into Creative Cloud, but Acrobat will not allow me to sign in

    It is very frustrating the inconsistencies surrounding being able to log into Acrobat. You click on the login button and the little watch flashes for a second but nothing happens. To pay a monthly fee for something that does not work is not right

    1 vote
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    Need Info  ·  1 comment  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  6. Stop forcing Acrobat DC to check for license so frequently - once a day is plenty

    When I am at a slow internet connection, Acrobat DC frequently scans the internet to be sure my copy is properly licensed. Please turn that off! Once a day to check for a license is plenty. The user experience suffers compared to the old days when I owned my own copy of Acrobat Professional XI and it checked for the license on my computer - not in the cloud.

    1 vote
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    Need Info  ·  3 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  7. ADFS/SAML automation with federation certificates and identity provisioning

    The current authentication integration solutions for Adobe do not provide any automation around the Certificate management or the Account creation process. This is horribly limiting when considering the need of an environment to have a seamless system with limited downtime. Further the lack of auto account creation from the SAML service, is highly inefficient. It would be desired to have the capability to create users from the SAML integration and to have the SAML process setup to manage itself using federation XML URLs as an option.

    1 vote
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    Need Info  ·  1 comment  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  8. my acrobat pro license is not recognized

    i have a legacy device license and all other apps work. Acrobat is the only app that has stopped working and is stuck in trial mode.

    1 vote
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    Need Info  ·  1 comment  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  9. ACROBAT DOES NOT WORK WITH MOJAVE.....END OF STORY

    Acrobat does not work with Mojave...and I do not think it ever will. Adobe need to refund a portion of the subscription and stop blowing smoke....

    1 vote
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    Need Info  ·  2 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  10. Prevent Adobe Acrobat Reader DC Downloads in Updates

    I have purchased the full license for Adobe Acrobat Pro DC, I am requesting Adobe to create a way to always block Reader DC from ever downloading during scheduled updates. Reader DC always commandeers/overrides the default settings by file types and since I PAID for the full software product, I shouldn't have to reset my default program by file type literally every other day. Please change this. Please.

    1 vote
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    0 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  11. signing in everytime I open program

    WE paid for a subscription to Adobe Acrobat DC why do we have to sign in each time. Adobe needs to fix this. Oh the days we had a CD to install and never had these problems. Also my boss has that same problem with our Photoshop and Indesign.

    1 vote
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    Need Info  ·  1 comment  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  12. acrobat DC not running with Mojave

    Now look, Acrobat DC is not running with Mojave. I WANT A REFUND NOW SO I CAN BUY ANOTHER APP, IE NITRO PDF.

    I NEED A REFUND OF 15GBP BACKDATED TO LAST MONTH. NOW...SO MANY POSTS AND YOU ARE NOT RESPONDING AT ALL. I SPEND OVER 600 GBP WITH YOU PER YEAR TO GET THIS RUBBISH. I DEAL WITH HOLLYWOOD ON A DAILY BASIS AND AM FORCED TO USE PREVIEW TO LOOK AT PDFS...RUBBISH, RUBBISH, RUBBISH..

    1 vote
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    Need Info  ·  1 comment  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  13. 6800.317.14.2.10092

    dobe has detected a corrupt file

    1 vote
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    Need Info  ·  1 comment  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  14. 1 vote
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    Need Info  ·  1 comment  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  15. Acrobat Pro DC repeatedly crashes after updating to Mac OS 10.14.2 (Mojave)

    Acrobat Pro DC began crashing immediately and repeatedly after updating to Mac OS 10.14.2. (MBP 15/32GB/4TB/ 2018).

    After searching Acrobat forums, it appears others have experienced this issue, albeit with prior updates of High Sierra.

    My solution: I attempted a solution that was successful in one of the posts. I uninstalled Acrobat using the uninstall function of the application. I rebooted in 10.14.2 and then reinstalled Acrobat Pro DC. Acrobat Pro DC now works well, without apparent glitch and no crashes after 2 days of constant use since the uninstall/reinstall procedure.

    2 votes
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    Need Info  ·  1 comment  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  16. Dec 11 Update Failed | Problem with licensing module

    What's the best way to resolve this?
    Update failed. "Problem with licensing module"?

    Uninstall Acrobat Pro DC from the CC Desktop App and reinstall?
    Tried to use the Update feature in the Help menu of Acrobat Pro DC and that failed.

    German Windows 10
    Adobe Acrobat Pro DC | Continous Release | Version 2019.008.20081

    Regards,
    Uwe Laubender
    ( ACP )

    PS: First tried a reply at "PLEASE Don't make the user go through a menu to check off a comment! You DOUBLE the time it takes to go through comments." that first seemed to fail. See screenshot two with the…

    1 vote
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    Need Info  ·  4 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  17. Acrobat 2019.008.20071 and Pitstop Edit 13 Tools missing.

    After Acrobat updated to 2019.008.20071, my Enfocus Pitstop Tools have disappeared. I have tried uninstalling/re-installing both Acrobat and Pitstop. With no change. I have checked for an update to Acrobat but get a message that 20071 is the latest version. Enfocus says the problem is in Acrobat.

    When can i expect a fix for this. I need these tools in order to be able to work with my customers. Thanks

    1 vote
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    Need Info  ·  1 comment  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  18. "View All Recent Files" crashes Acrobat Pro for Mac under OSX Mojave


    1. "View All Recent Files" crashes Acrobat Pro for Mac under OSX Mojave

    2. Open Acrobat Pro. Go to file > Open Recent File > View All Recent Files

    3. OS X Mojave 10.14.1 - this issue appeared after I upgraded to Mojave

    4. Should open a list of files previously accessed

    5. Actually gives the SBOD and causes Acrobat Pro to become unresponsive

    .txt file attached with the system report

    1 vote
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    Need Info  ·  2 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  19. ACROBAT DC CRASHES WHEN STARTING UP 2017 MACBOOK PRO?

    ACROBAT DC CRASHES WHEN STARTING UP 2017 MACBOOK PRO?

    1 vote
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    Need Info  ·  1 comment  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  20. licensing system not working for me

    My concern is with the new Adobe policy of license-based software. I was extremely frustrated when I was out-of-the-blue prompted to log in to Adobe just to open a pdf. My saved log-in did not work, and I was unable to open my flight document, which was a big problem for me in the moment. I have now solved that problem (by switching pdf viewers, to Preview). However, the root of my dissatisfaction is with the Adobe licensing system. I am a paid subscriber, and this system is not working for me. I absolutely do not want to be told…

    1 vote
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    Need Info  ·  1 comment  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
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