Acrobat for Windows and Mac

Help us improve Adobe Acrobat for Windows and Mac by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.

UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Support Community for Acrobat.

If you are still using Acrobat 11.x or other older versions, please note that those are no more supported by Adobe. Try out the latest, Acrobat DC.
In case your concern is not addressed in the latest version, please report the issue against Acrobat DC.

Please provide the following information. You can post a new idea or search for ideas already submitted.


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  • Select the feedback forum for your product.
  • Browse ideas and vote for the ones you like.
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  • If your feature idea or issue is not listed, post it.
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For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

Need support? Please visit Learn and Support to get started, find quick answers, engage with our vibrant community, and connect with Adobe staff.


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  1. 1 vote
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    0 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  2. Freezes for a few seconds on launch by non-admin user

    Running Adobe Acrobat DC 20.012.20048 on Windows 10 Pro 10.0.18363. Whenever a non-admin user launches the software, the software will freeze for 10-15 seconds, then start working normally again. When an admin user launches the software, it starts running fine without freezing. We assume this is a file permissions issue. Tried reinstalling, reverting to old version, and changing file permissions. Tried working with Adobe Support but they ultimately ran out of ideas.

    1 vote
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    0 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  3. Install complete - licensing issue

    Installed but tells me 'subscription expired) Just renewed 10/10/20 still says 'subscription expired'

    1 vote
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    1 comment  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  4. Think more about quality than bottom line profits.

    Rethinking a more ennobled business model.

    1 vote
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    0 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  5. 1 vote
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    1 comment  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  6. Why does login change to Microsoft?

    All I want to do is download Acrobat. Why are you making this hard?
    Why do I have to login to a Microsoft account. That is stupid.
    I am using a company computer, I just want to transfer Acrobat DC from one computer to another. Where do I find the code on the old computer and no I do not want to provide my personal information. I do not own this computer, my employer does.

    1 vote
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    2 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  7. Problem signing in

    Acrobat Pro DC asked me to re sign-in, but I clicked "Sign in with Google". After that, I realized that the account that I have the subscription is my work account.

    But then, at that time, when I tried to open Acrobat Pro DC, it automatically went to a sign-in screen that only gave me three options:
    a) Subscribe
    b) Start a free trial
    c) Quit

    There was no way to try and sign in using a different account. It took a support person about 15 mins with access to my computer to have to clean the registry and the…

    1 vote
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    0 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  8. Worst program provided by IT

    We receive computers from our IT department with Acrobat DC pre-installed. It is the very first thing I remove because it a) takes up over 2GB of space and b) runs resource-consuming, useless background services. As a point of fact, uninstalling Acrobat leaves behind those useless services. Those services do nothing for the user but consume resources. Acrobat DC itself is bloated and a huge pain to view documents with. Adobe completely takes it users for granted and produces low quality software as a result.

    1 vote
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    0 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  9. Keep me signed in

    I have Adobe Acrobat Pro DC on a Windows 10 computer. This software makes me log back in. I would tell you how often but this is inconsistent on my computer sometimes it goes a month but this week I have signed in twice. When I have to log back in it closes everything I'm working on which is a huge inconvenience.

    QUIT SIGNING ME OUT!

    1 vote
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    0 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  10. No license warning if system clock is incorrect

    Only show license warning (there's an issue with your system clock...), if the date isn't correct for more than 1 day or so. Every month, when billing my clients, I change the local date and time to the 31st of the previous month (even if it's already the 1st or 2nd of the following month), so that I have the dates of the last month on the bill. So the system-clock-warning is really annoying and forces me to switch back and forward the clock all the time.

    1 vote
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    1 comment  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  11. programs still running after uninstall

    The uninstall process left the highlighted programs still running on my machine after the uninstall completed successfully. this caused my google chrome web browser to stutter whilst playing videos. Funny how there's a .dll file with "chrome" in its name in that directory.

    Don't really appreciate software running on my PC without permission. Probably contacting Adobe servers to see if its a licensed copy. It was a trial version of Adobe Acrobat DC downloaded 2 weeks ago.

    Your support team told me I needed to run the Adobe clean up tool which removed the programs but at the end of…

    1 vote
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    0 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  12. Adobe acrobat Pro 2020 Offline Installation

    Unable to perform an offline installation of adobe pro 2020.

    Version 20.0001.30002

    I have attempted to use the Adobe Provisioning Toolkit. I am able to generate a request code, accept the request code on adobe's website, and generate a response code.

    the response code provides error code 14 when entered.

    I continuously get the roundabout from adobe support that I just need to enter the response code when prompted and also that offline activation is not supported.

    The environment that I am installing adobe acrobat pro 2020 is completely offline and cannot connect to the internet.

    1 vote
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    0 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  13. Multiple identity management.

    I have a personal subscription with Adobe (Lightroom and Photoshop) and I'm a named user on a corporate subscription (Acrobat DC). The current authentication processes make it nearly impossible to manage the identities concurrently on the same device. Ideally, Adobe would implement a user experience similar to MSFT O365 where I'm able to seamlessly switch between my personal and business licenses / identities.

    1 vote
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    0 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  14. Unable to Sign In with Acrobat Pro DC on Mac.

    Unable to finish Fill and Sign.
    Unable to Sign In
    Unable to Sign Out

    This is productivity?

    1 vote
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    0 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  15. Updates auto-installing

    Your software auto-updated and forced me to restart in the middle of a workflow which was a massive pain. Make it optional so I can install at the end of the day like a normal program.

    1 vote
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    0 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  16. Portfolio web service should be available for Acrobat Standard DC

    Adobe Portfolio (https://portfolio.adobe.com/) is only available through Creative Cloud app (Portfolio is not a part of Document cloud).

    Actually, only Acrobat Pro DC has Portfolio web service included, because Acrobat Pro DC is part of the Creative Cloud (unlike Acrobat Standard DC).

    My idea : I would like to consider Acrobat Standard DC to be available through creative cloud (like acrobat Pro DC) in order to have Portfolio included.

    1 vote
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    0 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  17. Elevated rights in C:\Program Files should be demised

    Elevated rights pose possible vulnerability with applications which grant these privileges in the C:\Program Files. Acrobat DC creates the folders below and grants everyone “modify” rights. to these folders:

    C:\PROGRAM FILES (X86)\COMMON FILES\Adobe\Adobe PCD\cache
    C:\PROGRAM FILES (X86)\COMMON FILES\Adobe\SLCache

    The following scenarios are presented:


    1. Install Acrobat DC but do not launch it. Modify the rights and remove full control. Acrobat DC will not launch.

    2. Install Acrobat DC, launch it. Modify the rights. Acrobat DC launches with no issues.

    Is there a way to modify your application so it installs without having the full rights present?

    1 vote
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    0 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  18. New License/User Automatic Welcome Emails

    Currently during the Add Licenses process, when supplying an email address to assign the license to, a Welcome email is not sent to this newly created user.
    Please add this functionality to the process.

    Currently in order to generate the Welcome emails to the user I must un-assign the license, save the account, then re-assign the license which then triggers the Welcome email.

    1 vote
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    0 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  19. Adobe Pro DC

    I am a writer. I use Adobe Pro DC so I can convert files from screenwriting software to a PDF file to email, etc the script. It takes time to write a script. Anywhere from a couple of months to a year, so the $14 a month I pay for the subscription is expensive. It's already expensive, but it's even more so for software I'm not using. I write MAYBE six scripts a year. If Adobe wants to charge me, fine, but maybe have it on a month to month basis, or make it cheaper where I can purchase the…

    1 vote
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    0 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  20. Adobe not recognising subscription for education users

    I was advised that there is an existing bug (Cl217) on this but it does not appear to be resolved. Quick read on support community shows this issue has not been resolved since before 2018.

    I am being told I need to upgrade my subscription to create unlimited PDFs. When I click "Subscribe Now" it takes me to the payment page and tells me I already own the product.

    Consultants on the chat cannot help after over 5 hours of contact and 10 different consultants.

    Please resolve.

    1 vote
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    0 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
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