583 results found
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Do not allow a fixed display size to be set in the Registry when the software is installed.
When Acrobat is initialized (or just now when a popup presents "new Acrobat" settings, for AI I believe), if the suggested settings are not accepted and the user goes in and selects a document display size, that size is fixed permanently for whenever a document is opened. This can't even be changed by going into general (global) Preferences in the software. This thus presents a problem that can only be resolved by deleting the preference setting key in the Registry and thus reinstall the master preferences. (Note that this happened to me today when an Adobe screen came up and…
1 vote -
"New" Adobe
Your customers PAY FOR your products. When I downloaded and launched the app on my new laptop (LONGtime user on my prior laptop), you did not:
Announce the "new" look
Offer a tour of the "new" product BEFORE launching it
Offer the option of "new" vs. "original"I had to resort to Chat with Customer Service to learn what happened and how to undo your GIANT step backwards. The fonts are microscopic, there are icons where words should be, and the layout is now a hide-and-seek experience.
If the revert to Original Adobe was left out, I would have demanded…
6 votes -
MAKE IT EASIER TO FIND THE SIMPLE DOWNLOAD BUTTON.
Why don't you be more like Microsoft. One e-mail address or sign-in gets you everything. One sign-in, All your licenses are there. Plus unlike your Adobe.com, when I sign into the page, I get more ads and how great it is. Instead in O365, all my apps are there and I can quickly find the DOWNLOADS and install the application. All done without the Adobe Ads cloud ****. I never had a problem with installing the apps on my computer.
For example, O365 home edition, As long as I sign in, it doesn't matter, the product will install on all…
2 votes -
Acrobat Pro DC Changes to Reader
Every time there is an update my Acrobat Pro DC changes back to Acrobat Reader, and it is always a major pain, takes hours of my time to get the Acrobat Pro DC back again. This happens every couple of months.
1 vote -
Alter the prompt when performing an operation requiring an Adobe Acrobat Pro license you do not have a license please contact your admin
Further to Case ID: E-001161228 - "You do not have access to this feature. Please contact your IT Admin for more details" When users want to perform a task which requires an Acrobat License a dialog box is shown which says "You do not have access to this feature. Please contact your IT Admin for more details." This is prompting users who have Acrobat licenses to contact our helpdesk asking why they have lost access. This message is misleading and just plain wrong. Please change it to "Please Sign In..." This is a simple fix and its baffling how this…
1 vote -
Disable generative AI features administratively from the Adobe admin portal.
I need a way to administratively disable generative AI company-wide.
Adobe has decided to launch generative AI in its new Acrobat beta. The announcement email indicated that to administratively disable generative AI for a team, that I must contact customer service. What????
Customer Service tells me the only way to disable generative AI is to deploy the following registry setting, which obviously is a terrible way to manage a product:
HKLM/Software/Policies/Adobe/AdobeAcrobat/Beta/FeatureLockdown
Create a Dword- bEnableGentech
Set the registry value= 0
8 votes -
Make the Universal Installer Truly Universal
Unify the product installation so that the same installer provides Standard, Pro, and Reader functionality based on a feature switch. Even better, include all Acrobat licenses including Reader in the licensing portal so that all users can be mapped to the appropriate product level. All users should have an Adobe login and the product should simply adapt to the appropriate license feature based on the login.
1 vote -
install time
Why did i sign up for acrobat pro. Since i signed up there has been an "Update to key features" that hasn't stopped and now I can't even use the application as originally intended. Will be cancelling and using another program if i cant get it fixed
1 vote -
a.christopher.james@hotmail.com
This product is such a pain to use. If it were not required for the forms I am using, I would delete it and never look at it again. In fact, as soon as I am done with the form I am using, I will remove the product and hope to never use it again. I will also contact the people that require me to use Acrobat and tell them I will cancel their service as filling in their forms using Acrobat is too clunky and not convenient. Even opening Acrobat requires me to sign in. what a dumb idea.…
2 votes -
Acrobat Reader replaces Acrobat DC as defaulf PDF viewer while it should not
I have Acrobat DC installed as a part of Creative Cloud because I need it to do my work as a graphic designer. In meanwhile my IT dept pushes Reader to all the stations. I can have both installed, but why the Reader so aggressively and violating all the settings sets itself as a default PDF viewer while I want to work in DC all the time? If I set Acrobat DC as a default PDF viewer it should stay as a default viewer!
2 votes -
Failure to launch after a number of files are opened
After I work with a few dozen files in a day, Adobe simply stops opening. You click on a file or the app itself and the cursor flickers once and nothing happens. The only way to get it working again is to restart the computer. Very inconvenient when you are logged into multiple business programs and have to log out of everything and shut down/restart in the middle of the day. Have checked for updates - nothing.
4 votes -
Acrobat 23.008.20470 Update NO GOOD
The last 2 upgrades are terrible! Slow to open and slow to process, eg. export function. Insufficient testing prior to release. Adobe team, you must improve this!
7 votes -
Login to Multiple Devices using a single Adobe ID
Please can you give us the option to login to multiple devices using a single Adobe ID.
Currently our existing adobe ID can only login to two devices simultaneously, we have several users that requires to sign-in with more than two devices.2 votes -
downgrade
Downgrade Acrobat DC to a previous version
Monthly Updates are good, but in some circumstances, plug-ins from different developer doesn´t work after a update. so i must uninstall the acrobat, search an old installer, then search the last version and install it and then disable the autoupdater. This is to extensive, when you must do this for x Clients.
5 votes -
Adobe doen´t start without updating an needs comp. restared
Hallo, Adobe Acrobat will in regelmäßigen Abständen aktualisiert werden. Leider so, dass man beim Öffnen eines Dokuments den Hinweis erhält, man könne das Programm erst nach einem Neustart des PC starten. Das stört enorm. Wie kann ich das ausschalten?
2 votes -
Adobe Acrobat Pro Not Working on Desktop!
Help me, please! Adobe Acrobat Pro stopped working, so I tried to re-install it and failed. Now it is gone from my desktop and all my PDF files icons changed and I can no longer open them by clicking on them. Repeated attempts to download Adobe Acrobat Pro and re-install it have failed. What do I have to do to get it back?
2 votes -
mcafee
Don't force installation of McAfee or try to be sneaky with Adobe Reader.
You guys are better than this. Don't associate yourself with this bloatware ****, otherwise soon Adobe may find their image tarnished as bloatware-related. At least for me, it's making me consider alternatives to PDF.2 votes -
Dedicated support.
Support accessed my root library and then disappeared. For the amount of money I have paid for licensing I don't understand why I continue to receive a bad installation error with Adobe DC but I was on Pro then threw my hands up in the air but they convinced me stop stay. Now my library has disappeared for is stuck. If the support numbers were a bit better I think that each user has a different arrangement on their computer. Some technical support would be great as I have spent way too much time trying to fix some really bad…
2 votes -
Keeps crashing
I can't believe I'm paying this much every month when the program keeps crashing. It has been nothing but trouble for the past month.
4 votes -
Lousy lousy upgrade.
It is lousy. Cannot find anything anymore. Can no longer sign in on my computer. Stuck using the web based system with files going whereever. Looking seriously for an alternative.
2 votes
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