Acrobat for Windows and Mac

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For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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  • My feedback
  1. Fix it

    The new version is worse! Quick Printing out of Outlook, is Slower than snail mail. It freezes up, will not print, will not find files with any color headings in them. Does not find files with headers. It's messing up my morning routine. I have to print a minimum of 50 pdf's from emails everyday. And your new version Cannot handle it.
    fix it.

    2 votes
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    3 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
    Resolved  ·  rite responded

    We are closing this case from our end as it has been reported as resolved from your side. Feel free to reopen a new case if you are still facing this issue.

    Thanks
    Ritesh

  2. Printer Message "Unable to convert PostScript File."

    I get this when I try to print a pdf from my Mac using Mohave to an Epson 2650 printer. This also happened on occasion with Sierra. I have been having people fax me the documents but now it is becoming a real problem. I am doing what I've done for years, which is clicking the print icon within the pdf or using the printer from the Acrobat platform.

    1 vote
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    1 comment  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
  3. Page numbering on a contact sheet

    I would like to be able to add page numbers to a file of photos and be able to print them as a contact sheet with the numbers just next to each thumbnail.

    The file I'm printing is of an attack where someone wrenched the phone out of my hand so for a lot of the video it's impossible to tell which way is up.

    A time and date stamp would also be very useful, as I'm preparing this for a court hearing.

    1 vote
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    Resolved  ·  1 comment  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
  4. Feature Request

    Conventional page selection, please, for az combination of non sequential pages as in...

    3, 8, 11, 19-23

    ...on a single print command.Can't do this now. Horrible liabgility.

    1 vote
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    0 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
    Resolved  ·  pooja . responded

    Hi,

    We already have this feature.
    You can try following workflow:
    1. Open PDF.
    2. Click Print.
    3. In Pages section give Page numbers which you want to print.

    If you are still facing issue then let us know the version of Acrobat you are using and workflow you are doing.

    Best Regards!

  5. Restore "Always show document page size" to Acrobat DC

    Please restore this functionality - in XI it was in Edit/Preferences/Page Display. There is no way to know the page size without hovering the mouse in the lower left corner. Odd-size page sizes hang print jobs, wasting time and resources. It was easier to quickly scroll through 100+ pages and look for the oddities. Without this, we have to check every single page.

    Thank you!

    2 votes
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    2 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
    Resolved  ·  pooja . responded

    Hi,

    Thanks for your response. Please write us in case you face any issue.

    Best Regards!

  6. Adobe documents will only duplex print on my Brother HL-L52000. There are no options to turn this off in the print menu

    Adobe documents will only duplex print on my Brother HL-L52000. There are no options to turn this off in the print menu.

    Auto-Duplexing is turned off in the printer. I have another Brother MFC-9340 that does not have this issue and prints single side. All other programs function properly and all print single sided.

    Please advise how I can print documents from Adobe single sided.

    1 vote
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    Resolved  ·  3 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
  7. Extremely slow printing after updating Acrobat Pro DC

    After the latest Acrobat Pro DC update, I click on the printer icon and it takes 5-6 seconds before the application begins bringing up the print dialog. Then I click the print button on the print dialog and it takes 15-19 seconds before the document actually begins printing on my HP LaserJet color printer. This is immensely longer than printing took before the update. On the initial click of the printer icon, the title bar actually says "not responding."

    1 vote
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    4 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
    Resolved  ·  pooja . responded

    Hi,

    Thanks for your valuable feedback.
    Let us know in case you face any issue.

    Best Regards!

  8. pdf printer

    After latest update of adobe acrobat pro DC (for me d.d. 25 February 2018)

    The PDF printer has disappeared.

    System config:
    Windows 7 professional sp1 64 bit
    Creative cloud (adobe acrobat pro DC)

    Actions tried to get the printer back:
    1. I tried a repair of adobe acrobat pro DC.
    2. I tried manually add the printer.
    3. reinstall adobe acrobat pro DC.

    If I go to the windows event viewer I see the following error message:
    Installing printer driver - failed, error code 0x2, HRESULT 0x80070002. See the event user data for context information.

    1 vote
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    Resolved  ·  2 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
  9. Print copies resets to 1 and collate is hard to find

    If I select multiple copies and check the two-sided print option and go back to print, it resets the copies to 1.
    Also, the collate option was hard to find being hidden until you select more than 1 copy.

    1 vote
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    Resolved  ·  1 comment  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
  10. Paper Capture Recognition service experienced an error

    Yesterday I purchased 1 year subscription to Adobe Acrobat Pro and since installation I am unable to edit PDFs due to the following pop-up error message:
    "Unable to process the page because the Paper Capture recognition service experienced an error. (6)".
    I have searched all over the internet for its solution but could not find one. This is really frustrating, bought an annual subscription and still not able to edit PDFs. I feel that I have wasted my money in buying the subscription.

    1 vote
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    22 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
  11. Page auto-numbering for multiple prints of a single-page PDF

    I need to print a single-page PDF multiple times with a different page number on each printed page. How do I do that?

    1 vote
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    Resolved  ·  1 comment  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
  12. Print to PDF from IT2 changing text into Hexidecimal /random alphanumeric

    was trying to create a pdf from software ( IT2 ) but when i print to Adobe PDF it converts the text / numbers into what looks like Hexidecimal or ASCII.

    work around is to use snag it first then print to adobe pdf.

    1 vote
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    Resolved  ·  0 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
  13. Slow print speed on certain pages from large documents

    Hello,

    in Acrobat Pro DC 2017 and Acrobat Reader DC 2017, the software often stucks during print of certain pages. Compared 1:1 to Reader XI, the old version also takes more time for these pages compared to the other ones but there is a large difference between there versions. In the attached screenshots you can see the difference between these two versions with the printing job started at the same time. The problem occurs while using Windows 7 and Windows 10.

    1 vote
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    1 comment  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
    Resolved  ·  pooja . responded

    Hi,

    Thanks for your valuable feedback.
    Adobe is working with Microsoft to resolve the problem. Meanwhile, you can manually tweak the registry as a workaround,
    Steps:
    1. Open the registry by going to Run (Windows menu + R), typing regedit.exe, and then clicking OK.
    2.Do the following:

    Based on your installed version of product and release, navigate to the location and create a corresponding key of type DWORD (Wow6432Node only if your machine is 64-bit).
    Create the key FeatureState at the location listed below; the key is not present by default.
    For Acrobat DC 2017:

    Key: 4033257
    Location: HKEY_LOCAL_MACHINE\SOFTWARE\(Wow6432Node)\Adobe\Adobe Acrobat\DC\FeatureState

    For more refer to page https://helpx.adobe.com/acrobat/kb/prn-files-using-pcl-printing-increases-file-size.html
    Is this resolve your issue?

    Best Regards!

  14. 2 votes
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    Resolved  ·  0 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
  15. Bug - Comments don't print

    A document was scanned and sent to a client, and they digitally signed it with either an app or a program, and returned it to us. Adobe Acrobat recognized these signatures as pencil edits, but would not print them. I could create additional pencil edits, and those would show up when printing, but not the original ones.

    "Document and Markups" was selected in the Comments & Forms section of the print options dialog box.
    "Print Notes and Popups" was enabled in the Comment preferences.

    1 vote
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    Resolved  ·  1 comment  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
  16. Unable to convert/print web pages to pdf files

    I used to be able to convert/print web pages into pdf documents using the Microsoft Edge browser in Windows 10 version 1703. This week I'm unable to do it.

    2 votes
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    Resolved  ·  0 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
  17. Print Error by Internet-Documents with quotation marks

    When printing an Internet-Document from Firefox 57 the print generates multiple errors if the title of the document to print contains quotation marks. The error box mentions: "C:\Program Files (x86)\Adobe\Acrobat 2015\Acrobat\Intellektuelle" Diese Datei kann nicht geöffnet werden." (The file could not be opened. Verify the correct location." - should be the approximate translation.)

    Where the "Intellektuelle" is the first word of the documet title inside the quotation marks. The same error appears for every word in the title and one additional time. The PDF finally generated contains only part of the document to print. You could try it with the…

    4 votes
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    0 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
  18. Print as Black

    Prior to Adobe DC, one option for printing was to "print color as black". This was different from 'Gray scale" in that lighter colors (like yellow and pink) would come out as light gray. For folks printing line drawings (piping and electrical diagrams), this is a NECESSITY since the gray scale lines are almost illegible.

    Previous versions permitted this or provided a work around to print like this.

    Please reintroduce this to the options, otherwise, we have to use other software to generate the files.

    If this capability does exist, please make the option simple to find.

    2 votes
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    1 comment  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
    Resolved  ·  pooja . responded

    Hi,

    Thanks for you valuable feedback.
    To Print color as black you can try this:
    Select Print, then the Advanced button. Under Color Management, scroll nearly to the bottom of Color Profile. There you’ll find Black & White. Select this, then, OK, the Print.
    Is this solve your issue?

    Best Regards!

  19. wrong pdf format

    If I want to print a file from any program (anyway Microsoft Word or any picture or any drawing from my CAD Programm) with the printer "adobe.pdf" as pdf, it always produces a portrait format-pdf, even if the original file is in cross-format. Attached files as sample.
    Maybe it is a bug?

    2 votes
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    0 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
    Resolved  ·  pooja . responded

    Hi,

    While printing you have to select Landscape mode.
    Go to ‘File>Print>Printer Properties>Layout>Orientation’ select Lanscape.

    Best Regards!

  20. Adobe Distiller: erasepage erroneously transmits a page

    The operator ‘showpage’ should push a piece of paper through the printer; ‘erasepage’ should not. Analogously, erasepage should not add a page to a PDF.

    In XI Pro 11.0.21 (26/07/2017), the following code makes a two-page file, the second page being blank. It should be a one-pager. This bug has cost me hours of attempting to debug my PostScript.

    %!PS

    /Helvetica-Bold 36 selectfont

    36 36 moveto (First page) show
    showpage

    36 36 moveto (Second page) show
    erasepage

    1 vote
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    Resolved  ·  3 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
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