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For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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  1. 2 votes
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    0 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →

    Hi

    Can you share following details:

    Which version of Acrobat/Reader are you using?
    Which printer and what printer settings?
    Steps for printing the file?

    Can you share a test file with us via Document Cloud or Dropbox link?

    Thanks
    Tanvi

  2. Bug in printing certs after update

    I cannot print my certificates from Acrobat now. I have to move to word to print each page with a boarder. This started with the update. I print many certs a day and this takes far more time and changes the font. If it does not have a boarder I can print. This is frustrating and a waste of time. I did not have this problem before.

    2 votes
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    2 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Tracy,

    Sorry for inconvenience caused, we have fixed few print issue in recent patch (19.008.20074). Please check your Acrobat is updated. You can update by opening the application (Acrobat/Reader) and going to Help > Check for Updates.
    If you still face the issue, please share few detail to narrow down the issue:
    1. What error are you getting while printing? Is some data is missing from Print output.
    2. What is the printer/Driver you are using?
    3. What kind of boarder does the file contain? If possible please share/send sample file on mrraj@adobe.com

    Thanks in advance,

    Best Regards,
    Mridula Raj

  3. Bug. My colors in acrobat are now off per an update today.

    Output preview is off. Important for checking color accuracy

    3 votes
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    0 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
    Need Info  ·  rite responded

    HI Chuck,

    Thank you for reporting this bug. Please provide the following details:
    1. Is this happening with all PDFs or just one?
    2. Please provide a sample PDF with which this issue is happening
    3. Screenshot of print dialog with preview

    Regards,
    Ritesh

  4. Printing larger (A4) documents to Letter size paper issues.

    Just updated to the new version (19.008.20071) as of yesterday and noticed when printing a larger document (A4) and have it "Shrink Oversized Pages" to print onto a letter size paper, it will print as if correctly but cuts off the top "inch" of the actual printed text as if that was the end of the page, in which it can still print in that section, but the scaling down process is somehow bugged out.

    2 votes
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    0 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
    Need Info  ·  rite responded

    Hi Ryan,

    Thank you for reporting this issue. Please provide the following details for us to reproduce the issue at our end:
    1. Printer driver and model details
    2. Is this issue happening with a single document or all PDFs?
    3. Sample PDF with which you are experiencing this issue.

    Regards,
    Ritesh

  5. When i print my signed documents they come out blank

    none of my pdfs are printing they are coming out blank

    2 votes
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    0 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
  6. Add option to print using system dialog by default

    In my office we have user codes we use when printing. The code is saved into the print driver of each user. When printing from Adobe we are forced to click "properties" before every print, even if we don't need to make any setting changes. If you do not click properties, the user code embedded into the driver is not sent with the print job and it fails with an authentication error at the printer. This is a common problem with many applications. Google Chrome has added the ability to turn off their print preview, and it has solved the…

    3 votes
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    0 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
    Need Info  ·  rite responded

    Hi Drew,

    Thank you for reporting this bug. Could you clarify what difference does clicking on “Properties” button makes?

    Also please mention the printer driver and printer model your are using.

    Regards,
    Ritesh

  7. pdf come out blank when done on Ai and save and try to open

    Simply it does not save when we save on Ai and try to open just a blank page comes out. To print it just has no data. Printed it still a blank page printed? Solutions for this problem? Issue was happening for a long time. Thanks.

    2 votes
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    0 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
  8. Print to PDF

    Dear Adobe team.
    I'd like to mention that for some reason, when I am on any app and I want to print as PDF, the quality of the file when I choose Microsoft Print to PDF is much better than when I choose Adobe PDF printer... That's very strange to me, given that as long as I know, you are the creators of this standard... Same thing happened when I had a mac. The built in PDF printer was much better than the Adobe one. I never went deep into settings to try to fine tune it so that I…

    1 vote
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    1 comment  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
  9. Increase the Print to PDF from 50 pages to more i.e. 350 pages

    Printing only 50 page restriction is impacting our Disclosure team as their documents are sometimes 350 pages. So please consider increasing it.

    3 votes
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    0 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
  10. Bug... Print to File is always checked.

    Computer OS: Windows 7 Pro
    Acrobat Version: Adobe Acrobat DC (18.011.20058)

    Whenever I try to print from Adobe Acrobat, it ask me to save a file as a .prn.

    So I go to the Advance Settings from the Print Window to uncheck "Print to File" option and then close the Advance Settings window. However if I try to print it will ask me to save the file as a .prn and when I click on the Advance again to go to the Advance Settings, the "Print to File" option is checked again.

    In other words the "Print to File" option…

    1 vote
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    0 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
  11. Highlighting doesn't print

    In previous versions, I could highlight text and the highlighting would print when the document was printed. Now it does not.

    4 votes
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    Need Info  ·  1 comment  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
  12. Adobe PDF on Chrome and highlighting problem in Acrobat Pro DC

    When printing from Chrome on Windows with Adobe PDF and then trying to highlight it in Acrobat Pro there is some strange problems. IT marks much more than it should. Se added examples.
    AdobePDFchrome.pdf is printed with Adobe PDF and the Builtinchrome.pdf is printed with the built-in PDF in chrome.
    In both files I have highlighted only the text DC but only the Built-In for chrome shows it correctly?

    Data: Chrome Version 68.0.3440.106 (Officiell version) (64 bit)
    Acrobat Pro DC 2018-011-20058

    2 votes
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    2 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
    Need Info  ·  diwjoshi responded

    Hi Marko,

    Thank you for sharing this issue with us. We would like to know few more things :

    1. Is this issue happening every time you highlight a document printed by Adobe PDF?
    2. Is it working fine if we highlight any local PDF file?
    2. Have you tried updating Acrobat Pro and Chrome to the latest version?
    3. Please share the sample pdf files.

    We have tried but unable to reproduce it with the latest Chrome(71.0.3578.98) and Acrobat Pro (2019.010.20064).

    Thanks,
    Swapnil Srivastava

  13. I cannot print to Adobe pdf. Also, says can't find license...

    Refuses to print to pdf. Also states cannot find license, though the adobe apps work fine.

    1 vote
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    Need Info  ·  1 comment  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
  14. Adobe Acrobat Pro DC Printing too Many Copies

    Acrobat is printing the square of however many copies I ask it to print. So, if I print 2 copies, Acrobat actually prints 4. If I print 4 copies, Acrobat prints 16, etc. I am running it on a Mac mini and my printer is an HP LaserJet Pro 400. I have tried turning off the computer & printer, with no success. It is still doing the same thing.

    2 votes
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    Need Info  ·  1 comment  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
  15. Acrobat Pro DC on Mac OS High Sierra--restore the Print to PDF option.

    Acrobat Pro DC on Mac OS High Sierra--restore the Print to PDF option. Your product is useless to me without it.

    2 votes
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    Need Info  ·  2 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
  16. Acrobat Pro/Standard PDF Printing.

    Hi Adobe,

    Shame this isn't a bug bounty or I could possibly get some pennies!

    In short, PDFs created in older versions of Adobe do not work with the most recent edition you guys have released.

    A client of ours was missing text when printing, after months of painful driver changes etc, we had found a resolution.

    Any user that creates a PDF in older Adobe software, will not be able to have a colleague print all text/docs/stamps/markups/borders/lines on a PDF within Acrobat. Only downgrading the user to an older unsecure, unsupport Adobe product works.

    Adobe Reader 11.x/11.x.21 - Installing…

    1 vote
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    Need Info  ·  1 comment  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
  17. 1 vote
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    Need Info  ·  1 comment  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
  18. unable to print any pdfs to printers

    I'm unable to print any pdf files from Acrobat DC to the local network printers. I receive errors: "the document could not be printed" and "an error occurred while printing the document". I am able to print to the printers from other programs. I've been able to print pdfs from Acrobat DC to printers in the past.

    3 votes
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    Need Info  ·  1 comment  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
  19. 1 vote
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    Need Info  ·  1 comment  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
  20. Bug: I am unable to save to pdf a downloaded pdf document or when printing to .pdf in Windows 10 on laptop

    I'm reporting a bug with Adobe Acrobat Pro DC. I am unable to save a document created by print to .pdf or pdf downloads on a Windows 10 environment.

    1 vote
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    0 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
    Need Info  ·  rite responded

    Hi Peggy,

    Thank you for reporting this issue to us. Please provide the following information to help us reproduce this issue:
    1. Your Window 10 version
    2. Adobe Acrobat DC version
    3. What error is shown to you on printing to PDF or downloading PDF?
    4. Is this issue happening with any other document such as Doc/txt/xls?

    Thanks
    Ritesh

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