74 results found
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Remove Text option for Digital Signatures
When sending a document to someone using the eSign digital signature feature, they have the options "Type" "Draw" or "Image". I request that we as the sender have the ability to remove the "Type" option. A typed signature on the resultant signed pdf file is not suitable for legally binding documents. I want to the ability to restrict the recipient to the "Draw" and "Image" options so that a real signature is captured on the document.
4 votesHi, Thanks for providing your feedback. We will share your feedback with the product management.
Regards,
Sandeep Grover
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More Options access on Fill and Sign
Hi,
Previously when setting up an Adobe sign, the "more Options" button was available as soon as you clicked request signatures.
With the updated version, you now need to enter an email address before the more options becomes available. It would be really helpful to have the more options available right away again. The majority of the items I use e-signature for require I adjust the type of signer (approver, etc) and the extra step of adding an email, then clicking more options slows down the work flow and is clunky.
3 votesHi,
Thanks for providing your feedback. We will share it with the product management and let you know in case of any updates.
Regards,
Sandeep Grover
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Adobe Acrobat Reader DC v.2019.008.20071 crashes on "Fill & Sign"
Adobe Acrobat Reader DC v.2019.008.20071 crashes as soon as I click on "Fill & Sign". No error message either.
I installed the latest version from the site (v.2019.008.20071) but the problem still persists.1 voteHi,
Looks like you are on older version. Requesting you to please upgrade to the latest version by going to Help > check for Updates.
Please let us know if you still face the issue.
Regards,
Sandeep -
Unwanted fields in fill & sign form
The form below is an Adobe PDF printout from an Excel spreadsheet. For some reason, fill & sign always adds unwanted, mandatory fields to my document, they just appear, and I have to delete them every time. I send this form for signature dozens of times per week, so this is becoming more time consuming the more I use fill and sign. Your help with this bug would be most appreciated.
1 vote -
Allow the option which to update email database
I currently have an Adobe Acrobat DC Pro account and regularly use the e-signature option. I love that the emails usually populate when I begin typing the name/email address. We recently changed email domains within our organization and I have several old or incorrect email addresses in my "contact list". This has led to the selection of incorrect emails and I have to cancel the signature requests and start the process over again.
After an extensive chat with one of your techs, it was explained the option which to remove or delete obsolete or incorrect emails is only available on…
1 vote -
Self-signature in Fill & Sign
I've been advised by customer service that it's impossible to issue a document to yourself ONLY to sign - it MUST also go to someone else. This doesn't sound like it makes sense but apparently that's the way it is.
So, functionality should exist that I can put a document in the cloud or issue it to myself only to sign, which I can then pick up on mobile phone so that I can sign with my finger.1 vote -
Ability to remove incorrect emails from Auto-Complete
I use Acrobat Pro to "Request Signatures". In the past I have misspelled email addresses and now they show up in the auto-complete. Would love a way to clear our incorrect emails or even just clear out all auto-complete emails and start over.
2 votes -
Buttons on Acrobat Pro DC Start Disappearing
I use Adobe Acrobat Pro DC a lot for my job, the fill and sign option, for about 5 - 6 hours a day. At least 2 times a day, randomly, I will try to access the fill and sign toolbar and as I scroll over the buttons, they just start disappearing. Luckily I have memorized the ones I need and can still save, shut the program down and reopen it. But, seriously....should I really even need to do that?
1 voteHi,
Thanks for sharing your feedback. is it possible for you to share a snapshot of the toolbar? Also does this happens with every PDF file?
Regards,
Sandeep -
Command + Cursor Left Navigates Rather Than Moves Cursor
When using Acrobat (Mac version) and Adobe Sign the key sequence command + cursor left navigates the page resulting in loss of work. The expected behavior (typical for an application) is that this sequence moves the cursor. I think this is happening because of how the functionality is simply presented from the web in the app, but it's annoying.
1 vote -
Unable to change the colour for checkmark
Unable to change the colour for checkmark
1 voteHi,
Thanks for sharing your feedback. Please provide the below information :
1. What happens when you choose the added checkmark an change the color?
2. Are you able to change it for other annotations like cross, line etc ?Regards,
Sandeep -
Forbidden action
I trying the Adobe Acrobat DC Pro for the signature. See attached snapshot. It gives me a forbidden error and loops on the error that is difficult to get out of. Please fix bug.
1 vote -
Change email template in fill and sign
I would like to customise the permanent email template so that I don't have to go in and change every time.
1 voteHi,
Thanks for the feedback. Could you please let us know what changes would you like to the existing template?
Regards,
Sandeep -
Hot key for Initials and Signature
A hot key feature would reduce the time waiting for the fill and sign tool to load and less clicks to choose Initials or Signature and place on the screen.
1 voteHi,
Thanks for your feedback. We will share it with the engineering team and let you know once we have some updates.
Regards,
Sandeep -
Please darken the outline of the color change circle function on tool bar
Please make the outline of the color change function circle on the tool bar darker, so when it inadvertently gets changed to white, it can be seen.
Thank you
Nina
1 voteHi,
Thanks for providing your feedback. We are looking into it and let you know in case we have any updates.
Regards,
Sandeep -
Access token is invalid or has expired.
I just signed up for this... how has it expired???? Please help... I need it right away.
1 voteHi,
Can you please describe the workflow you are trying out. Also can you please once sign out of Acrobat and then try signing in.
Let me know if the issue gets resolved.
Regards,
Sandeep -
SAVING IN SIGNATURE TOOL
When using fill and sign in big PDF files the save feature almost doesn't work. The only way to save without freezing Acrobat is to exit fill and sign and then save.
1 voteHi,
Thanks for reporting the issue. Do you encounter this issue with every PDF file or only certain type of large sized file.
Can you try editing the file and then save it and check if it freezes. Also it will be great if you can share a sample file with us.
Regards,
Sandeep -
Fill and Sign Checkmarks "MOVE" on the page after you save, you have to redo
when you put a checkmark on a page, then save it, and come back, the check mark MOVES to another part of the page. this is frustrating, why does this happen? I need to be able to tic/tac numerous points of data, and a MOVING checkmark does not help.
3 votesHi,
Thanks for providing your feedback. It will be great if you can share a sample PDF with which you are facing this issue.
We tried at our end and could not reproduce the issue.
Regards,
Sandeep -
Problem with sign and fill
I have installed the program Adobe Acrobat Pro DC twice due to the fill & sign tool does not have worked. When I try to fill a doc, the tools do not appear, only the sign tool.
I'll look forward to your help.
Thanks1 voteHi,
For certain forms which have fillable fields, only the signature option is shown inside Fill and Sign. When you enter the Fill and Sign app you can see a floating message indicating that the author has specified the fields which you can fill.
For other PDFs you will be able to see all the tools.
Regards,
Sandeep -
fill the textbox with my pen and it convert to text
fill the textbox with my pen and it convert to text would be great as i fill forms on my tablet while on the move
1 voteHi,
Thanks for providing your feedback. I will share your feedback with the engineering team and let you in case we have any updates.
Regards,
Sandeep -
allow the user to decide whether he can edit the document after signing or not
each time it locks and yet my settings say it's all editable. very frustratin
1 voteHi,
Thanks for providing your feedback. I will share your feedback with the engineering team and let you in case we have any updates.
Regards,
Sandeep
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