54 results found

1. Why did you hide the checkmark?

   Why did you hide the checkmark?

   24 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   Planned  ·  8 comments  ·  Commenting  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

2. "enable scrolling" an option in preferences.

   Please make "enable scrolling" an option that can be set in preferences. There seems to be a "single page continuous option, but it does not seem to have any effect.
   It is tiresome to have to set this for every document.

   4 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   1 comment  ·  Other  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close
   Planned  ·  digvijay singh bisht responded

   Thank you for the suggestion. We have notified our engineering for the same. We shall get in touch with you in case we need more information.

   Thank you for your patience

3. Word count for ctrl+f word searches

   I would like there to be a word count for a ctrl+f word search that appears in the search box next to the word, much like in Google Chrome. You can see the comparison in my screen shots. The ctrl+shift+f feature is too cumbersome.

   •  

   •  

   5 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   2 comments  ·  Other  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close
   Planned  ·  AdminAakash Deep (Software Engineer, Adobe) responded

   Hi,

   We are already working on your feature request and we will let you know once the feature has been released in public.

   Thanks,
   Adobe Acrobat DC Team

4. Can't print pdf files

   Hi,

   I have Adobe Acrobat Reader Pro - Build: 18.11.20040.280397, operating on MACOS High Sierra 10.13.4, with a MFC Brother printer.

   all of a sudden I can't print any files unless I go into advanced settings in the print dialogue box and change to print as image?

   I have updated my mac, my printer and adobe acrobat with no success. I have attached a screenshot of the error msg in my printer queue.

   •  

   •  

   6 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   16 comments  ·  Printing  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close
   Planned  ·  rite responded

   Hi Bert,

   Could you check if the following steps works for you?
   1. Open Print dialog
   2. Click on “Advance” button
   3. Select “Postscript Options”
   4. Change “Font & Resource Policy” to “send for each page”
   5. Print your documents

   Thanks
   Ritesh

5. White Box error in printed 3D views

   We are noticing an error in prints of 3D space from Adobe DC in either Windows 7 or Windows 10. When you print views, sometimes there’s a “White Box” in the middle of the view no matter which medium you print through/to (i.e. physical printer, Adobe PDF, Word Doc, OneNote, etc.).

   I attached an example PDF where this behavior can be seen. The original model is included as an attachment in the PDF. The information attached does not have any restrictions. The information in the PDF is correct until you print it.

   Reproduction Steps:
   1. Export a PDF from ACW with "Show GD&T in front of part geometry" checked
   2. Go to view "MBD01LOREM IPSUM" and click "Ctrl + P"
   3. Notice "Print Preview" has text in 3D space
   4. Print view and notice no white square
   5. Go to view "MBD04JUNK DATA" and click "Ctrl + P"
   6. Notice "Print Preview" has NO text in 3D space
   7. Print view and notice white square in middle of view

   NOTE:
   • Check the box on the right hand side at the top of the "MODEL VIEW list.
   • Then select “Print Selected Views”
   • Print all views
   • Notice that there is a white box in “MBD02…” and “MBD04…”

   We are noticing an error in prints of 3D space from Adobe DC in either Windows 7 or Windows 10. When you print views, sometimes there’s a “White Box” in the middle of the view no matter which medium you print through/to (i.e. physical printer, Adobe PDF, Word Doc, OneNote, etc.).

   I attached an example PDF where this behavior can be seen. The original model is included as an attachment in the PDF. The information attached does not have any restrictions. The information in the PDF is correct until you print it.

   Reproduction Steps:
   1. Export a PDF from ACW… more

   • 

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   Planned  ·  0 comments  ·  Printing  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

6. [Bug not resolved] Incomplete "From" field when converting to PDF from Microsoft Outlook 2016

   Bug not resolved.
   In "From" field only shows the name of the email account but
   doesn't show its email account between "< ... >", like in
   previous releases.
   System: Microsoft Windows 10 Pro x64 (updated) //
   Microsoft Outlook 2016 (updated) // Adobe Acrobat Pro DC
   2018.011.20038

   (*) Compare results with, for example, Foxit PhantomPDF addon for Outlook.

   5 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   5 comments  ·  Creating PDFs  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close
   Planned  ·  mrraj@adobe.com responded

   Thanks for raising your concern, this is know issue and we are working on it.
   Will keep you posted.

   Thanks,
   Mridula

7. Validation of signed PDFs against (all applicable national) law(s)

   In Switzerland, as in the EU and many other countries, appropriately digitally signed documents in PDF format are legally fully equivalent to paper-based original documents, signed in handwriting by (one or more) signatories in the presence of witnesses.

   STATUS QUO

   Country specific differences in national law applicable to establishing the legal adequacy of digitally signed documents with their paper-based equivalents require country specific validation of digitally signed documents against applicable sets of criteria.

   The following criteria need to be fulfilled, in order for a digitally signed PDF file to be considered VALID in the sense of LEGALLY COMPLIANT with the intended purpose:

   1 - Signature and integrity of the signed file

   The document must be checked to see whether it has been modified since it was signed.

   2 - Revocation status of the signing certificate

   The signed certificate is checked to see if it was issued by a competent, accredited and trusted authority and if it was valid and not revoked (invalidated) at the time it was signed.

   3 - Validity of the time stamp

   A signed time stamp (TSA; Time Stamping Authority) from a recognised provider confirms the time the document was signed regardless of the computer’s system clock.

   4 - Authorised certificate for this document type

   Check whether a document has been signed with an appropriate certificate for the intended purpose

   CHALLENGE

   Some but not all of these legal requirements can be checked and validated by suitable software, such as Adobe's PDF Reader or Acrobat) used for opening and viewing the signed PDF document.

   Whether a particular certificate used for signing a PDF document was legally compliant with all of the country's applicable laws at the time the document was signed, requires validation of the document against an officially approved set of potentially country specific criteria.

   The publicly accessible validator.ch service of the Swiss Federal Administration provides such a validation service free of charge.

   This validator.ch service currently enables 10 different types of digitally signed documents to be validated against all applicable national laws.

   A formal validation protocol can be downloaded in certified PDF format. The validation protocol can be used along with the digitally signed PDF document as evidence to prove its validity.

   Experience with hundres of digitally executed transactions based on digitally signed PDF documents shows :

   Most recipients/readers of signed PDF documents to date will reject the digital document as being "insufficient / not trusted". Most recipients / readers will treat digital documents similar to copies. to be used for information purposes, but not to be relied upon. For lack of trust and better knowledge most recipients / readers still insist on receiving paper signed in handwriting, submitted via postal service rather than e-mail, either instead of or at least in addition to the digitally signed PDF document.

   Experience also shows that most recipients / readers of digitally signed PDF documents will accept such documents and will not insist on additional paper if they receive a validation report along with the signed PDF document. A positive validation report issued in the name of the Swiss Federal Administration never fails to impress the reader / recipient.

   Senders of digitally signed PDF documents can raise the acceptance with recipents / readers dramatically by validating the signed documents using validator.ch and sending both, either as a single PDF portfolio file, or as two separate PDF files . Sending both files as a single PDF file using PDF portfolio file format is most elegant - but may limit recipients / readers ability to open and view the files in non-Adobe browser plugins / PDF readers.

   Providing the two separate files with a common filename but different ending (e.g. -sig and -val) is highly recommended. It facilitates recognition of the "signed document" and its associated "validation protocol".

   SUGGESTION

   Submitting a digitally signed PDF document to an official validation service, such as validator.ch, is currently a manual process that requires some 15-20 seconds for uploading the signed document and downloading the validation protocol through a web interface using a browser.

   The ability to validate a signed PDF document by simply pushing a button, in the application used for creating / signing respectively opening / reading the PDF file, would be most valuable for all users, whether as senders / signatories or as recipients / readers of signed PDF documents.

   In addition to the web interface that validator.ch provides for manual upload of signed PDF documents and download of certified validation reports, validator.ch service can be accessed via API for discrete validation of signed PDF documents. The discrete validator.ch API interface uses cryptographical routines (hash), does not require the document to be uploaded (only the hash) and produced the validation report for a document of any size within seconds.

   Adobe is requested to consider integrating validation functionality by providing a "push button call" to an external official validation service (such as validator.ch) in its Adobe Reader and Acrobat DC products.

   PLEASE SUPPORT THIS SUGGESTION.

   Thank you.

   Thomas A. Louis
   thomas@louis.ch
   +41 56 410 1211

   In Switzerland, as in the EU and many other countries, appropriately digitally signed documents in PDF format are legally fully equivalent to paper-based original documents, signed in handwriting by (one or more) signatories in the presence of witnesses.

   STATUS QUO

   Country specific differences in national law applicable to establishing the legal adequacy of digitally signed documents with their paper-based equivalents require country specific validation of digitally signed documents against applicable sets of criteria.

   The following criteria need to be fulfilled, in order for a digitally signed PDF file to be considered VALID in the sense of LEGALLY COMPLIANT with the… more

   • 

   3 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   Planned  ·  2 comments  ·  Security & Digital signatures  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

8. Warn when printing out of order page sequence

   I print hundreds of pages every month from a single PDF file, but I print some two-sided and the others one-sided. For example, I print pages 3,4,6,7,10-14,20,21,25-30. Today, I accidentally typed "118-12" instead of 120. But Acrobat just prints something. I'm not sure what because I cancelled the print job.

   Acrobat should analyze the page sequence and warn if it's out of order. I wouldn't want it warn me on the first example because it still makes sense, but if I print that sequence and then "32-3", it should stop, especially since it doesn't even make sense to print pages 32 to 3.

   I print hundreds of pages every month from a single PDF file, but I print some two-sided and the others one-sided. For example, I print pages 3,4,6,7,10-14,20,21,25-30. Today, I accidentally typed "118-12" instead of 120. But Acrobat just prints something. I'm not sure what because I cancelled the print job.

   Acrobat should analyze the page sequence and warn if it's out of order. I wouldn't want it warn me on the first example because it still makes sense, but if I print that sequence and then "32-3", it should stop, especially since it doesn't even make sense to print pages… more

   2 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   Planned  ·  0 comments  ·  Printing  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

9. Need for you to add the ability for me to save to google drive from Adobe

   Need for you to add the ability for me to save to google drive from Adobe

   4 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   Planned  ·  0 comments  ·  Other  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

10. compatibility with google drive

    I would like to be able to open and edit pdfs from google drive.

    5 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Editing PDFs  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close
    Planned  ·  Pratyush Dhoundiyal responded

    Hi,

    This is something which is already on our radar and we are planning to support this in near future.

    Thanks for Reporting
    -Pratyush

11. Acrobat crashes when I use the highlighter

    On Windows 10 PC. Adobe Pro CC crashes when using the highlighter on a scanned document.

    3 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    Planned  ·  1 comment  ·  Commenting  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

12. Fill and sign loses data

    I fill data in a PDF form and save the changes. When I return to the document at a later stage, and make a single change, I lose all the previous data entered, only retaining the last change. It is annoying to lose all your typed data.

    Luckily I save it in Dropbox, so can get back to original revisions.

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    1 comment  ·  Fill & Sign  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close
    Planned  ·  Adminsagrover (Admin, Adobe) responded

    We have identified the issue and have logged a bug for the same. We will let you know once we have any further update.

13. Bug: Redaction incorrectly hides text outside of redacted area

    Redaction hides (but does not remove) text outside of the redacted area in certain cases when:

    • A clipping path is set around the content, leaving the outside clipped away
    • The clipping path uses the even-odd rule
    • The clipping path is set while a non-identity transformation matrix is active
    • Before the visible objects are defined the CTM is restored to the identity matrix by concatenating the inverse CTM (rather than restoring the graphics state)

    Steps to reproduce:
    * Open one of the attached files in Adobe Acrobat Pro DC
    * Use the redaction tool to remove the word "Hello"

    Expected result:
    * A black box where the word "Hello" was, the text is removed.

    Observed result:
    * The word "Hello" is redacted correctly, but the word "World" disappears. "World" can still be selected and copy&pasted, but it is not visible.

    Further investigation shows that the clipping path has been modified such that it no longer encloses the text, which causes it to be clipped off, see pic1.png

    Environment:
    Tested with Adobe Acrobat Pro DC version 2018.009.20050 on Windows Server 2008 R2.

    Redaction hides (but does not remove) text outside of the redacted area in certain cases when:

    • A clipping path is set around the content, leaving the outside clipped away
    • The clipping path uses the even-odd rule
    • The clipping path is set while a non-identity transformation matrix is active
    • Before the visible objects are defined the CTM is restored to the identity matrix by concatenating the inverse CTM (rather than restoring the graphics state)

    Steps to reproduce:
    * Open one of the attached files in Adobe Acrobat Pro DC
    * Use the redaction tool to remove the word "Hello"

    Expected result:… more

    • 

    • 

    •  

    3 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    1 comment  ·  Other  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close
    Planned  ·  Vivek Chandra responded

    Hello Kasper

    Thanks for reporting this issue. The team is looking into this and we will try to fix this soon.

    Regards
    Vivek Chandra

14. Acrobat taskbar icon uses Photoshop icon

    In Windows 10, Acrobat DC's taskbar and start menu shortcut icons randomly switch to using the Photoshop icon. Acrobat DC is the only program that exhibits this problem. The only cure is to follow one of the methods shown in this 2013 forum post: https://forums.adobe.com/thread/1113673. Please fix this bug, which still exists in 2017!

    •  

    4 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    Planned  ·  2 comments  ·  Installation and Licensing  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

15. Incorrect PDF generated by distiller

    When distilling attached Postscript the generated PDF shows error when opening. I have narrowed it down to an image which has imagemask set to true as well as mask array in it. This is incorrect as per specification.

    I am using Adobe Acrobat 10.0.0.

    • 

    4 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    Planned  ·  3 comments  ·  Printing  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

16. Taskbar icon for Acrobat and Reader are exactly the same

    How about having a different taskbar icon for Reader and Acrobat! There are some users that use both and it would be nice to be able to distinguish which program is which by looking at the icon! Like we USED to!

    2 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close
    Planned  ·  Pratyush Dhoundiyal responded

    Thanks for your suggestion, we will surely consider this in future.

17. use multithreading for OCR

    Use multithreading for OCR

    14 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Scanning and OCR  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close
    Planned  ·  Lovekesh garg responded

    Thanks for reporting your concern.
    We already have a feature request for this. The engineering team will work on this issue once prioritized.
    We will inform you once it is implemented.

    Thanks.

18. BUG: DC PRO crash while highlighting and comments on scanned hand written notes document

    Brand new Win 10 Surface Book with everything updated including Acrobat. When highlighting and adding comments to a scanned handwritten document, DC PRO crashed and hours of work were lost as the file I was working on was not in the temporary saved files. In troubleshooting, I found that auto-save to temporary files was not turned on in preferences. I am used to working with MS Word which automatically saves every document you have opened and changed and I assumed Adobe would do likewise. I have not had a crash like this on DC PRO like many others have reported but after reading the reports I will be saving the file I am editing myself every 5 minutes along with the temporary file auto save which is now activated. It seems absurd that an expensive program like this does not allow recovery of documents in event of a crash. NONSENSE! I would send an error report but none was even generated. How do you expect to prevent problems like this in future if the program does not even produce an error report? Again, pure nonsense.

    Brand new Win 10 Surface Book with everything updated including Acrobat. When highlighting and adding comments to a scanned handwritten document, DC PRO crashed and hours of work were lost as the file I was working on was not in the temporary saved files. In troubleshooting, I found that auto-save to temporary files was not turned on in preferences. I am used to working with MS Word which automatically saves every document you have opened and changed and I assumed Adobe would do likewise. I have not had a crash like this on DC PRO like many others have reported… more

    3 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    Planned  ·  2 comments  ·  Commenting  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

19. Bug - After publishing comments, the spinner icon is rotating. I am not sure if comments are pushed

    Bug - After publishing comments, the spinner icon is rotating. I am not sure if comments are pushed

    2 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    Planned  ·  0 comments  ·  Commenting  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

20. Support Installations and Upgrades on macOS Case-Sensitive Volumes

    This request is being submitted at the suggestion of Adobe Support which was unable to provide effective support for Case Nº 0189220198. Of the 252 applications currently installed on our macOS Sierra system, only Acrobat Pro XI cannot be reinstalled or upgraded because the storage volumes are formatted as case-sensitive. The previously case-insensitive system volume on which Acrobat Pro XI version 11.0.20 had previously been installed was converted to a case-sensitive format. This was done by imaging the volume as a DMG file using Disk Utility, and then after reformatting as case-sensitive, the volume was restored using the ditto command in the Terminal. Acrobat Pro XI still runs exactly as it did when the system volume was case-insensitive. Notifications have now been displayed that Acrobat Pro XI should be updated to version 11.0.21 and then to version 11.0.22. Neither the stand-alone updaters nor the automatic updates will complete. Although the error dialogs are misleading, we have confirmed that these update failures occur because the installation scripts detect that the volume format is case-sensitive which causes script execution to terminate. The updaters do not include complete copies of the applications and resources to be updated, so manual update would be very difficult and error prone.

    Adobe should do better. It is clear that Acrobat Pro XI is compatible with case-sensitive volumes, as is Adobe Acrobat Reader 2017 which installs and updates without problems. It is obvious that Apple is now focusing upon case-sensitive formats. All iOS devices are case-sensitive, and the new Apple File System was exclusively case-sensitive until late in the beta cycle. The new iOS 11 will include a standard file manager for the first time, so files will be moved between iOS and macOS systems far more often than with earlier system versions. That makes parity of case-sensitivity highly desirable to avoid artificial pathname conflicts. Currently, Adobe is the only known impediment to such parity. Adobe should comprehensively support case-sensitive macOS volume formats as soon as possible. Continued failure to do so will be viewed as inadequate support of the macOS platform.

    This request is being submitted at the suggestion of Adobe Support which was unable to provide effective support for Case Nº 0189220198. Of the 252 applications currently installed on our macOS Sierra system, only Acrobat Pro XI cannot be reinstalled or upgraded because the storage volumes are formatted as case-sensitive. The previously case-insensitive system volume on which Acrobat Pro XI version 11.0.20 had previously been installed was converted to a case-sensitive format. This was done by imaging the volume as a DMG file using Disk Utility, and then after reformatting as case-sensitive, the volume was restored using the ditto command… more

    19 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    11 comments  ·  Installation and Licensing  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close
    Planned  ·  Pratyush Dhoundiyal responded

    Hi Michael

    Thanks for your lucid explanation. This is already planned and very soon the issue would be resolved.

    Thanks