Acrobat for Windows and Mac

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

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For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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  • Hot ideas
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  • My feedback
  1. Slight problem converting from Adobe PDF to Microsoft Word (.docx)

    The type and spacing are out of sorts - especially if a graph happens to be in the paper. You have to essential hand type in the data to make sure all data it's aligned properly. Often font changes, as does spacing. This just requires extra attention, and editing. Apart from that - great program!

    4 votes
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    Need Info  ·  2 comments  ·  Exporting PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  2. BUG: Seeing out-of-date PDF in Acrobat

    If I update a PDF (Export from InDesign) on the server or the desktop, I use View After Exporting, and despite closing the PDF between updates Acrobat always and only shows the previous PDF - until I quit Acrobat. So I'm quitting and reopening Acrobat 20 or more times a day which is REALLY annoying. Only started happening with version 17.012.20095 on a Mac Pro running CS2015 onwards.

    8 votes
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    Need Info  ·  11 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  3. Bug: Save as not working: "The File may be read-only, or another user may have it open.

    Unable to "save-as," export, or e-sign a PDF document.

    Error message when trying to export as another PDF file type, or as another PDF with normal "save as":

    "The File may be read-only, or another user may have it open. Please save the document with a different name or in a different folder."

    I am using Acrobat 9 Pro on a Mac OS Sierra 10.12.6.

    4 votes
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    Need Info  ·  5 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  4. 3 votes
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    Need Info  ·  2 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  5. you should give users the ability to choose the page dimensions they want to insert when they use the Insert Page command.

    you should give users the ability to choose the page dimensions they want to insert when they use the Insert Page command.

    2 votes
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    0 comments  ·  Page Operations  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Ken

    You can change the page dimensions after inserting them. You need to simply select the pages and go to ‘Set Page Boxes’ option under ‘More’ in the Organize Pages app.
    Please let us know if this works for you.

    Thanks
    Vivek

  6. IT IS GOOD IF YOU MAKE IT EASY FOR HARDWARE PEN! no stroke eraser just only normal eraser. Also include different color option for markup

    IT IS GOOD IF YOU MAKE IT EASY FOR HARDWARE PEN! no stroke eraser just only normal eraser. Also include different color option for markup

    3 votes
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    2 comments  ·  Commenting  ·  Flag idea as inappropriate…  ·  Admin →

    Different color option is available by using the color picker to change the color of the Pen.
    The color picker is available in the tool bar. Please try that and let us know if that works for you.

  7. Bug Report: Organize does not show image

    If I am working for several hours in acrobat dc, the organize feature will show only blank pages... no content. I have to close the program and restart it to view the images. It will work for about 20-30 minutes and then do the same thing. UGH.

    1 vote
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    0 comments  ·  Page Operations  ·  Flag idea as inappropriate…  ·  Admin →

    Hi

    Sorry for such a delayed response on this and for the trouble you were going through.
    I tried using the tool with several files and could not see the issue.
    Can you please try upgrading your Acrobat to the latest version and see if that resolves the issue for you.

    If not, can you please share the file(s) where this happens.
    This would help us in investigating the issue faster.

    Regards
    Vivek

  8. Adobe Sign Cannot Send Docs 8/18/17

    Adobe Sign is not working 8/18/17 for sending any documents. We have tried sending from multiple accounts and a variety of different documents. We have tried using the workflows and just the Send button. It gives back this message: Adobe Sign was unable to create your agreement because the document could not be thumbnailed. Please let me know you need more information.

    2 votes
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    Need Info  ·  0 comments  ·  Adobe Sign  ·  Flag idea as inappropriate…  ·  Admin →
  9. 1 vote
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    Need Info  ·  1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  10. Latest updated version Adobe Acrobat Pro DC 2017.012.20095 problem

    The latest version is taking too much time while saving the file. Sometime the latest version gets corrupted after saving. We fill that the older version was better.

    8 votes
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    Need Info  ·  0 comments  ·  Exporting PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  11. Two-sided printing does not work with Acrobat Pro and HP OfficeJet 8710

    I have spent the past few months troubleshooting with HP Technicians and have determined that there is a bug when trying to print double-sided documents in Acrobat Pro (DC) using a HP OfficeJet 8710 printer on a Mac. The documents print reverse meaning that for a 3-page document, pages 2 and 3 print double-sided on one sheet of paper while page 1, prints separately. This does not occur with any other HP printers

    14 votes
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    20 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
    Need Info  ·  rite responded

    Hi,

    Please provide the following information to reproduce the issue at our end:
    1. Your OS version
    2. Installed Acrobat/Reader version
    3. Printer drivers and model
    4. Sample PDF document on which you have observed this issue.

    Thanks
    Ritesh

  12. Can't search for documents in Google drive when adding a contract to Adobe Sign

    When I use the Google Drive File Picker in Adobe Sign and trying to search, the result is always blank. The same search in Google Drive shows the files I'm looking for.
    macOS 10.12.6 using Chrome Version 60.0.3112.90.
    The problem occurs on different adobe sign accounts and different laptops.

    2 votes
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    0 comments  ·  Adobe Sign  ·  Flag idea as inappropriate…  ·  Admin →

    We apologise for the issue you are facing. We need some more information from you to be able to investigate this further:
    1. Do you see a completely blank file picker dialog? Or you see the file list but search returns 0 results in Google Drive files?
    2. Can you please try quitting all Chrome browser instances (check that no Chrome instance is running in activity monitor) and then re-try?
    3. Do you observe the same on Windows too?

    Thanks,
    -amboo

  13. Export to MS Word without putting every **** piece of text in a text box

    I can see certain documents were created in MS Word with simple follow on/flowing text and standard paragraph styles ie no **** text boxes. Even with the export options turned off, Acrobat does this incredibly annoying export to text boxes where it is simply run-on (flowing) text. You then have to extract the text, box by box to get the document to be in an editable form. Even exporting to rtf has similar issues. Exporting to plain text means you have to format.

    In the end, you waste valuable time either extracting the text or having to reformat the text…

    5 votes
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    3 comments  ·  Exporting PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  14. This product will not operate a printer.

    This product will not operate a printer. There needs to be a print option that works.

    11 votes
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    11 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
    Need Info  ·  rite responded

    Hi,

    You can use this email address to send the PDF file: rite@adobe.com

    Also If you could, please also attach the snapshots of printed documents with contains “codes at the top or bottom”.

    Have you tried a different printer?

    Regards,
    Ritesh

  15. Extract a part of a PDF page as a new PDF file

    Allow an option to extract a part of a PDF page and save as a new file so it is a new file only showing what you want. This would be similar to cropping and then print to PDF the cropped page to eliminate the extra file size. The key is to keep the original file resolution / clarity.

    1 vote
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    0 comments  ·  Page Operations  ·  Flag idea as inappropriate…  ·  Admin →

    Hi James

    You can extract complete page/pages using the pages app. Once extracted you can crop the new file as per your needs. This would maintain the original file resolution / clarity as required by you.
    Please let me know if this works for you.

    Regards
    Vivek

  16. Clear Form

    The option to clear all the fields on a form has been removed. I have a form that I re-use for various jobs, and now I must manually clear all of the fields in the form in order to fill it out afresh. The deletion of this feature irritates me mightily.

    12 votes
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    4 comments  ·  PDF Forms  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    We would like to know, how were you using “clear all fields” option? Was it a button or a menu item?

    Refer: https://helpx.adobe.com/in/acrobat/using/pdf-form-field-properties.html#actions_tab_for_form_field_properties

    Reader cannot “Edit/Modify” PDF and hence “Reset Form” is not available in Reader. As long as you didn’t save the form (as you mentioned), you can use the following command in Acrobat Reader: File > Revert.

    “Clear Form/Reset Form” can only be added via Acrobat. You can ask the author of the form to add a button using Form Fields Properties > Actions > Reset Forms.
    And, if you are the author, you can clear it from Tools > Prepare Forms > More Options > Clear Form.

    I hope this resolves your issue. If not, please share details for more information.

  17. Certified Sigs Should Allow Timestamping by Judicial Court E-Filing Systems

    Our county's superior court system requires that we e-file all documents into the court; upon filing a document with the system ("LINX"), LINX timestamps it.

    This doesn't work with a certified e-signed document, because Adobe locks the document from future editing. If I try to e-file a certified copy, LINX immediately rejects the file, because of course LINX can't timestamp it.

    I'm forced to print out the file, physically scan it again, and e-file the document that I had e-signed in the first place! Am I missing a checkbox somewhere that I can check, to force Adobe to allow editing…

    1 vote
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    2 comments  ·  Security & Digital signatures  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Molly, Kevin,

    Thanks for writing to us.

    From what I understand, you require your PDF to be digitally signed again, after you have shared it after certifying and digitally signing by your signature? Can you please try these steps and see if this is what you require:

    1. Open PDF in Acrobat DC. From Tools→ select ‘Prepare form’ app and click Start. Add (at least) 2 signature fields from top toolbar and save the document
    2. Right click on the first signature field and select ‘Certify with visible signature’. In the Certify Document dialog that comes up, under ‘Permitted Actions After Certifying’, select ‘Form fill-in and digital signatures’
    3. Now sign the document by adding your signature
    4. Send the document to LINX now

    Does this solve your problem? Please let us know.

    Thanks,
    -amboo

  18. DC PRO constantly crashes

    DC Pro is totally unreliable, whether creating a pdf, trying to access a pdf or saving the program displays "DC Pro not responding. Happens very frequently making the program useless. Have worked with support 3 times no resolve. Occurs on both my WIN10 and WIN7 computers, never had a problem with ver 7 through 10. Pay lots for DC team but will have to look for another vendor.

    5 votes
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    Need Info  ·  5 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  19. How do I delete pages from a multiple PDF doc in Microtech Docman

    I'm trying to delete pages from a multi page document in Docman (PCTi Solutions) with Adobe Acrobat Pro DC. I am not getting the delete option unless I check the full document out onto my desktop, edit it there, drop it back into Docman and delete the original. I want to amend the original not delete it. What an I missing??

    1 vote
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    0 comments  ·  Page Operations  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Karen

    This looks like an issue with Docman. Did you try getting in touch with their support team?
    If they need any help from Adobe in adding some functionality, they can contact us through corporate channels.

    Please let us know if you still need help.

    Thanks
    Vivek

  20. PDF's getting stripped from email

    When I send emails with PDF's as attachments, the PDF's are not showing up in the email at the recipient's end. Word and XL doc's , etc. work just fine... WTF?!

    2 votes
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    I am not sure if this is an Acrobat issue. But still, are you facing this issue with any particular email client?

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