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Acrobat for Windows and Mac

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598 results found

  1. The process to make a PDF accessible is overly complicated and buggy. Usually while doing this, something will go wrong and the only way to fix it is to close the document, open it again, do the same process and hope it works. This process should be as simplistic as possible so everything can be accessible.

    45 votes

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    Hi Joel,
    We are always working to make it a better of experience for our accessibility customers.
    We’ll be adding the support of Undo/Redo in order panels and Reading Order Tool in our coming releases.
    Can you please tell me why you need the Tags Panel and Reading Order to be merged.

    Thanks
    Rachit.

  2. add new pages to existing binder by drag and drop

    5 votes

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  3. אין אפשרות להוריד שום דבר ורכשתי כסטודנט

    1 vote

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    0 comments  ·  Other  ·  Admin →
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    Need Info  ·  amukherj responded

    If my understanding is correct, you purchased some product but could not downlaod. Can you provide some more details please? Exactly which product/version did you purchase? Did you purchase online? If so, did you receive an email with the download link?

  4. I have a merged PDF document to which I added multiple bookmarks.

    When I run advanced optimization as I usually do, it removed half of my bookmarks.

    This has never happened before.

    This is a task that I perform every other month and has worked fine for years.

    We are running Windows 7, and have an Adobe CC team account.

    2 votes

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  5. Acrobat shows "Program not responding" on every single pdf file I open running windows 10 64bit. Please fix your ****** software

    9 votes

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  6. When I use the Combine Files or Organize Pages Tool, some text in the PDF files, in which all text had displayed correctly, is converted to square block shapes. The problem seems to correlate with the size of the combined file. As file size increases, more text is converted to square block shapes.

    1 vote

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    Need Info  ·  1 comment  ·  Page Operations  ·  Admin →
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  7. merge pages or create booklet from existing PDF file

    1 vote

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  8. I have recently upgraded my Mac operating system to Mac OS High Sierra version 10.13.1. Since doing this, I am unable to use the Mac Finder in alphabetical order to drag and drop / file pdf's from Adobe Acrobat Pro onto my Mac flash storage (the folders are no longer in alphabetical order and are displayed in a random mixed order). The same applies when you print to pdf and then try and file on Finder.

    I would note that Finder itself accessed directly (i.e. not through Adobe) works as it is designed to and you can select any of…

    2 votes

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    0 comments  ·  Printing  ·  Admin →
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    Hi,
    How files/folder are sorted in any finder window is solely the business of your operating system and not Actobat. Are you facing this just with Adobe PDFs?

    1. While using Organise pages – Tool bar, we cannot have single full page view, as it was there earlier. Maximum zoom is 2 page view, even if there is a single page in the document. Also the zoom control on toolbar does not work for it, only the slider at the right bottom corner works.
    1 vote

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  9. image opens as RGB but Orig image is placed as cmyk in InDesign 2017 then saved as ADOBE PDF (preset). I can't locate any pref.

    2 votes

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    2 comments  ·  Other  ·  Admin →
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  10. I've got some text layers 95% opacity with drop shadow applied on Illustrator. Those Ai files are linked into a Indesign doc, exported as PDF but when I view the artworks on Adobe Acrobat Pro DC (version attached) there is a white box around the text. This only happens on Adobe Acrobat. If I use Mac Preview it looks fine. I can only fix the issue if I make the text layer 100% opacity in Illustrator. This bug only happens when the doc is viewed on any zooms that are 100% or less. It looks fine on 125% or over…

    2 votes

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  11. I have a document that is in full justification, but when I export to Word it doesn't hold the full justification. Can you advise why that would be

    2 votes

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  12. I have CC full suite and from the day I had to install Adobe Acrobat Pro DC I have been unable to print locally from any open PDF. I have tried multiple fixes. I have uninstalled and reinstalled several times. I've updated the printer drivers and had my IT support look at it. And now that this program is embedded in everything, I can't event go back to Acrobat XI. If I'm lucky I can export the PDF as an image or word document and print from there, but if I'm looking at document that's large that is just simply…

    17 votes

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    8 comments  ·  Printing  ·  Admin →
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    Need Info  ·  Ritesh (Adobe) responded

    HI Ginger,

    Please provide the Acrobat / Reader version installed on your system. Also provide a sample PDF document on which you have observed this issue.

    Thanks
    Ritesh

    1. Open file, insert page, choose pdf file to add.
    2. Win10, adobe CC
    3. Merge two pdf files together
    4. program crash
    2 votes

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  13. In every Adobe program it is possible to correct sizes by adding a value with + or -. Why isn't it possible in Acrobat menu "Set Page Boxes"?

    2 votes

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    Need Info  ·  Vivek Chandra responded

    Hi Sarah

    Can you please be little more specific?
    Are you talking about “Change Page Size” → “Custom” option where you want this functionality?

    Thanks
    Vivek

  14. If you use the "Set Pages Boxes" and apply the entered correction with "OK" the scrollbar moves to the top of the side. So I have to scroll down again to check my correction. If you have to work really detailed, it's quite annoying to scroll down again and again....

    2 votes

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    Need Info  ·  Vivek Chandra responded

    Hi Sarah

    I tried and the scroll bar does not move for me. Can you please share the exact options/steps you are using.
    Or if its specific to some files, can you please share the files with us?

    Thanks
    Vivek

    1. Open PDF
    2. Open Set Page Boxes - TrimBox
    3. Add a value in "Top", "Bottom", "Left" and "Right": For all sides you can see grey guides in your document. Expect for the right side. The right guideline is somewhere outside the document.

    I have to use this really often so it's quite annoying not to see where the guideline is placed. That means a lot of time for "trying".

    3 votes

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    Need Info  ·  Vivek Chandra responded

    Hi Sarah

    I tried using it myself and the guidelines are visible for all four sides. Can you please share some files where you see this happening (and also a screenshot of the issue so that I can be sure we are on the same page).
    This would help us investigate the issue faster.

    Regards
    Vivek

  15. Cannot convert PDF to word when temp folder is Directory Junction in Windows.

    Steps to reproduce the issue:
    1. Create a Directory Junction for %temp% using mklink /J %temp% X:\temp_dst
    2. Try convert a pdf file to word (also as powerpoint, excel)

    Environment:
    OS: Windows 7 x64 Traditional Chinese
    Acrobat Version: 2018.009.20044

    Expected result:
    Word file create correctly.

    Observed result:
    A dialog say: "Save As failed to process this document. No file was created."

    Screenshot of temp directory and pdf file are attached.

    1 vote

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  16. Steps to repro:
    1. open an already saved pdf with a field for signature
    2. Click 'send for singature' in the right hand nav
    3. complete the info and click next
    4. receive error saying that cannot connect to service per the screenshot attached

    Environment:
    Mac OS Sierra (version 10.12.6)
    Adobe continuous release version 2018.009.20044

    Expected result:
    That I can send for signature

    Observed results:
    Get an error and cannot proceed to send for signature

    11 votes

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    Need Info  ·  7 comments  ·  Adobe Sign  ·  Admin →
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  17. In a large PDF document, having the capability to insert a blank page or a specified page at certain intervals throughout the document would be a great time saver.

    1 vote

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