721 results found
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Error message "Unknown error" when trying to edit
Acrobat Pro DC loads the attached PDF file correctly but when try to edit it gives the error “Adobe Acrobat has encountered an unknown error”.
3 votes -
send to one note
unlike in windows 10 (using Acrobat DC and Office 365 in tandem)- I cannot 'send to Onenote' on my MacBook Pro. there is no context menu option.
1 vote -
How do I simply create a signature and store it??? You are getting too technical and overlooking the little stuff...
How do I simply create a signature and store it??? You are getting too technical and overlooking the little stuff..
7 votes -
how to improve adobe acrobat dc
I have been using adobe acrobat pro 9 for over 10 years, and recently I have to switch over to acrobat DC, and find it bizarre.
1. First, the user interface has been completely redesign, not allowing one to switch back to the previous UI.
2. Also, I find the number of key strokes needed to do a simple task, has greatly increase. I do a lot of cut-and-paste with my old acrobat, and it was convenient. With the new DC, after finally figure out how to do it, it involves a lot more key strokes. A regression!
3. The…5 votes -
Adobe Distiller: erasepage erroneously transmits a page
The operator ‘showpage’ should push a piece of paper through the printer; ‘erasepage’ should not. Analogously, erasepage should not add a page to a PDF.
In XI Pro 11.0.21 (26/07/2017), the following code makes a two-page file, the second page being blank. It should be a one-pager. This bug has cost me hours of attempting to debug my PostScript.
%!PS
/Helvetica-Bold 36 selectfont
36 36 moveto (First page) show
showpage36 36 moveto (Second page) show
erasepage1 vote -
It's simple. I can't find the add bookmark icon.
It's simple. I can't find the add bookmark icon.
1 voteConfirmed from User over the email.
The icon is not visible to the user after locating it at the right place.
Closing this UV idea-Ayush
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Why use a persons birthdate for account verification!
Quit asking for a person's birthdate for account verification. This is not necessary and only places the customer at more risk. You do not need this specific information to validate eligibility.
4 votes -
Acrobat Pro DC's AcroRd32.exe may not close when loaded through the ActiveX PDF Reader object
One of our clients is experiencing issues with Adobe Acrobat Pro DC. We have an Internet Explorer/ActiveX application in which a user can view PDF files through Internet Explorer's 'Adobe PDF Reader' ActiveX control.
When the user closes the control, Acrobat DC's AcroRd32.exe will close a moment later. If the user opens another PDF document too quickly after closing the first one, this new instance of AcroRd32.exe will not shut down properly even after closing the control.
Adobe Reader DC does not have this issue, but there it appears related to the 'Enable Protected Mode at startup' checkbox under 'Security…
3 votes -
Acrobat Pro XI crashes during scan
A patch is urgently needed for Adobe Acrobat Pro XI and DC to overcome Windows' misbehavior vs. Acrobat after the latest update. Acrobat crashes during scan under Windows 10 latest update, often when one scans the first page, but sometimes only after one page or maximum two. I verified that by installing a fresh Windows 10 Enterprise, checked that Acrobat works; then Windows 10 was updated to the latest version and Acrobat scan stopped working on TWO different computers.
2 votesWe are glad to hear that the issue is resolved. Please get back to us if you face any other issue.
Thanks. -
I cannot hit the Save As button. It just gets stuck in limbo
When exporting PDF's or trying to save any document for the first time, the SAVE AS option is not working. It just turns white and gets stuck in limbo.
1 vote -
I need to darken the text for a light object, but that is apparently impossible.
Adobe Acrobat used to have a feature to darken text. What happened?
4 votes -
Adobe "Browse for file/folder" function is poorly designed
in the new versions of Adobe, the browse for folder function - to open or save a file - is useless. Contrast it to every other conventional windows application, looking more like Windows Explorer where you can easily navigate to a folder, subfolder, file - but in Adobe, it immediately requires scrolling down, then selecting, scrolling down more, selecting a subfolder, etc.
3 votesHi,
Since we haven’t got further updates from you on this. We are closing this issue for now.
Please reach out to us again if you have further concernsThanks
Ayush -
After MacOS Sierra 10.12.6 upgrade can no longer use Adobe Acrobat DC
Upgraded to the MacOS Sierra 10.12.6 and can no longer open any documents in Adobe or open Adobe Acrobat at all.
2 votesMarking this issue as resolved as there is no response from the user.
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Acrobat Pro Installer should identify error cause
Downloaded Adobe Acrobat Pro v. 17 purchased via order 142075619 on a MacPro desktop running OS 10.9.5 (Maverick). I used the serial number posted. Near the end of the installation process it says that it cannot be completed because of an error. But it does not explain what error it is. Checked disk for permission problems, tried again, same error. I am at a loss because the installer does not identify the error.
Please advice how to proceed.2 votesMarking this issue as resolved as there is no response from the user.
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Found Hang in Acrobat Send File function with current version of Outlook
Hi, I found a hang in current release Adobe Acrobat DC (2017.012.20095) when working with Microsoft Outlook on the Mac OS X. I've reproduced on two different Mac models with different versions of the OS. (10.12.6 and 10.12.4) and different versions of Outlook (15.37 and 15.28). This started happening very recently so the problem has to be in a recent update and I think it is because we upgraded Acrobat to the latest on the effected machines.
Steps to reproduce primarily setup related. We heavily use the Share menu so that we can mail PDF files quickly as they are…
2 votes -
Hyperlink to first occurrence of a range name
I have created a PDF file from an Excel Workbook. Each tab in the workbook has a range name that is in the "rows to repeat at top". I have a table of contents that hyperlinks to each of these range names in each worksheet. When the PDF is created, sometimes a worksheet will become 2 pages. The hyperlink shows at the top of both pages (because it is in the "rows to repeat at top"). When I click on the hyperlink in my table of contents, it always goes to the range name in the second page rather than…
1 voteHi
It seems that this issue has been resolved and we are not able to reproduce this at our end. Hence we are closing this thread. Please start a new thread in case you still face any issues.
Thanks
Tanvi -
Tab order feature
The field view is entirely too small to manually edit tab order. This should either be a separate pane or perhaps a pop-out window. I easily have over 100 fields on one page and it's impossible to order them as I need to (by column, within a section or rows of fields). Default tab ordering structures (By Row, By Column) are not useful here. Need more flexibility to set tab order manually.
11 votesI have forwarded your request to engineering. It will be picked up after prioritization. We will contact you if we need some more information on this.
Thank you for your patience -
Creating mobile friendly PDF forms. Thanks.
Creating mobile friendly PDF forms.
You're Welcome.
3 votesClosing this for now until we have further info on the request.
Can revisit later -
UI Scaling on Surface Pro needs attention
I am using Adobe Acrobat on a Surface Pro 2. The scaling is horrible, with dialog boxes too big for the screen and options inaccessible. I gather the height of the Surface Screen is not within your specification. Please can you enhance the dialog boxex so they display fully on the screen. I also use Captivate and this is fine. Dialog boxes display properly.
1 voteHi,
Since we haven’t got further updates from you on this. We are closing this issue for now.
Please reach out to us again if you have further concernsThanks
Ayush -
continuous page scrolling
Need pages to continuously scroll and not jump one to the next.
2 votes
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