620 results found
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it keeps crashing on my mac and its the newest version of Acrobat Pro
whenever I add rich media to a PDF, Acrobat Pro DC keeps crashing making it useless. and annoying as I just bought it so it's the latest version.I have a 2016b mac book air. help!
2 votesApologies for the trouble, can you provide some sample rich media PDFs with which you are facing this.
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BUG: sort comments by author not showing all
When I sort comments by author, then try to select all comments by one of those authors, I am unable to select all of them, only a portion. It looks like it grabs them all, but if I change the properties, then look at the sort again, it shows only a portion changed and the others still have the old properties.
2 votes -
Adobe acrobat delete of text
I open up my pdf file and try to delete some of my text, some does delete and some other text also deletes, but then it appears under the text like it is embedded in the background of the pdf. Can anyone help please?
5 votesHello,
Sorry for the delay in response.
Is this issue happening with all the files? This may happen if the file was a scanned document.
Make sure you have updated your application to the latest update and try again. Let us know how it works at your end. -
Incorrect conversion of Greek letters
Hi,
We use Adobe Reader Pro to convert PDFs to DOCX. However, there is a problem when we are trying to convert a PDF having some greek letters (please check the screen I have attached). For example, lowercase Greek Delta is being converted into uppercase Gamma. Is there any possibility to change this behaviour to the correct one?Regards
4 votesNeed Info
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I’m just writing about website I tried many times to get into live chat but I can’t why I don’t know and my is not fixed yet.
Stupid website
1 voteI am sorry for the inconvenience you faced. Can you elaborate on the issues you are facing with Acrobat DC and allow us to help you here.
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Drag and drop in Organize is broken
Whose stupid idea was it to make drag and drop also copy pages when in the organize pages tool? And then why doesn’t ctrl z undo that copy and reselect the pages? This is literally how everything else works.
But somehow a slight slip in this program means I need to close the file, don’t save and reselect 200 pages again to delete them because of this.
4 votesHi
We tried with several files and dragging does not copy the pages.
Is it specific to some files or is there a defined way to replicate it?
If file specific, can you please share the files with us?This would help us investigate faster.
Thanks
Vivek -
Enhanced security breaks printing
Several of our clients who use Adobe Acrobat Pro DC have complained of issues printing PDF's. After troubleshooting the issue we found the cause to be the Enhanced Security option located in Security (Enhanced) in the Preferences. If this option is enabled, disabling it allows our staff to print. We even came to a point where we had to enable it and then disable it to fix printing. This issue seems to have started several weeks ago.
OS affected:
Windows 10 Pro
Windows 7 Pro7 votes -
Extract Pages - WITHOUT thumbnail view!
Trying to select which pages to extract by clicking on thumbnails is next to impossible. Whoever thought of this system has never tried to extract multiple non-consecutive pages from a large document - they all look the same when shrunk to 1 inch tall. Can we just extract by highlighting bookmarks?
28 votesHi
Please let us know if information shared by Leonard helped in resolving your concern.
Thanks
Vivek -
Can't save a simple change without having to 'save as' and rename the document
If you go into a saved document and change something you cannot save it you have to save it as a completely separate document. i.e. I edit one line to be italicized and hit save and I get a pop up error that states, "The file may be read-only, or another user may have it open. Please save the document with a different name or in a different folder.
1) I am the only user
2) I created the .pdf document yesterday and did NOT make it read-only.35 votes -
(Not Responding)
(Not Responding) - Too common now. Miss the old days before the latest round of updates. Fast load. Now have to wait about a minute before working on a document while ? happens and ties up resources. Thanks
17 votes -
Acrobat Standard XI. The 3 step rotate page system is clunky.
Would like to have the "rotate left" and "rotate right" buttons available in Acrobat Standard XI. The 3 step rotate page system is clunky.
1 vote -
Opening side by side
It would be great to be able to open 2 PDF pages next toeach other for easy comparison, i.e. when comparing two people on a geneology site
3 votesHi
You can try the following –
Go to Organize Pages App to move the pages you want to see next to each other.
Then go to View→Display Options and select Two pages.Please let us know if this works for you.
Thanks
Vivek -
when right-clicking Acrobat DC Pro no longer shows options such as "extract pages, delete pages, rotate pages", et al.
when right-clicking Acrobat DC Pro no longer shows options such as "extract pages, delete pages, rotate pages", et al.
4 votes -
3 votes
Sorry for the inconvenience, can you please share your machine details, Acrobat version, and also the pdf with which you are facing the issue.
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Slight problem converting from Adobe PDF to Microsoft Word (.docx)
The type and spacing are out of sorts - especially if a graph happens to be in the paper. You have to essential hand type in the data to make sure all data it's aligned properly. Often font changes, as does spacing. This just requires extra attention, and editing. Apart from that - great program!
4 votes -
BUG: Seeing out-of-date PDF in Acrobat
If I update a PDF (Export from InDesign) on the server or the desktop, I use View After Exporting, and despite closing the PDF between updates Acrobat always and only shows the previous PDF - until I quit Acrobat. So I'm quitting and reopening Acrobat 20 or more times a day which is REALLY annoying. Only started happening with version 17.012.20095 on a Mac Pro running CS2015 onwards.
14 votes -
Bug: Save as not working: "The File may be read-only, or another user may have it open.
Unable to "save-as," export, or e-sign a PDF document.
Error message when trying to export as another PDF file type, or as another PDF with normal "save as":
"The File may be read-only, or another user may have it open. Please save the document with a different name or in a different folder."
I am using Acrobat 9 Pro on a Mac OS Sierra 10.12.6.
6 votes -
I do not wish to buy this product - how do i make sure that this doesn' convert to a full product - i don't like the fact that I can no long
Upgrade not required
3 votes -
you should give users the ability to choose the page dimensions they want to insert when they use the Insert Page command.
you should give users the ability to choose the page dimensions they want to insert when they use the Insert Page command.
2 votesHi Ken
You can change the page dimensions after inserting them. You need to simply select the pages and go to ‘Set Page Boxes’ option under ‘More’ in the Organize Pages app.
Please let us know if this works for you.Thanks
Vivek -
IT IS GOOD IF YOU MAKE IT EASY FOR HARDWARE PEN! no stroke eraser just only normal eraser. Also include different color option for markup
IT IS GOOD IF YOU MAKE IT EASY FOR HARDWARE PEN! no stroke eraser just only normal eraser. Also include different color option for markup
4 votesDifferent color option is available by using the color picker to change the color of the Pen.
The color picker is available in the tool bar. Please try that and let us know if that works for you.
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