783 results found
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TENSION
TENSION
1 vote -
Add a download link with words in the web view of pdf sent by Sent&Track service, customers don't think to your logo and refuse Send&Track
The download logo is not enough. Most of my customers can not find / do not understand how to print when they see the page after following a sent&track link. They don't think to download and don't pay attention to this logo so they refuse your system and request the pdf file by email ... for a link.
1 vote -
Adobe DC not printing pdfs from excel . Error message...The procedure entry point _DistBeginFileJob@16 could not be located
Adode DC printing error. No pdf created. Error message when printing as follows...The procedure entry point _DistBeginFileJob@16 could not be located in the dynamic link library C:\Program Files (x86)\Abobe\Acrobat DC\Acrobat\AcroDist.exe.
Windows 10 64 bit.
The problem occurs in Excel, Autocad and word.....
I have uninstalled Acrobat DC and reinstalled, but the error persists. Any ideas, please?
1 voteWe are closing this case from our end as there had been no response from your side. Feel free to reopen a new case if you are still facing this issue.
Thanks
Tanvi -
Side by side tabs not windows
When I want to show two files side by side I want them to be in the same window with separated tabs not in new window that is side by side the other window. I attached a screenshot of VScode with side by side tabs.
1 voteHI,
Thanks for reaching out to us for this.
We dont have any immediate plans of working to change this.We’ll Revisit if we hear back again.
Thanks
Ayush Jain -
Bug: Can only create one PDF from AutoCAD before system hangs
Anybody else having the same issue? This is happening on all 3 of our computers so it is not an isolated problem.
2 votesWe are closing this case from our end as there had been no response from your side. Feel free to reopen a new case if you are still facing this issue.
Thanks
Tanvi -
Bug fill and sign doesn't work like it used to
Fill and sign no longer can grab you signature from you computer and place it. The really sucks!!!
1 voteClosing this thread because of no further communication from the customer end.
Regards,
Sandeep -
Word crashes while creating PDF with bookmarks.
(1) Open Word document. Select tab "Acrobat". Select Create PDF. Process runs for some time; large document - over 1500 pages - around 1200 bookmarks.
(2) Running Windows 10 - OS Build 17763.437
(3) Following is XML of error from windows event log:Log Name: Application
Source: Application Error
Date: 4/13/2019 2:01:56 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: <removed>
Description:
Faulting application name: WINWORD.EXE, version: 16.0.11425.20202, time stamp: 0x5c9d3c2b
Faulting module name: AdobePDFMakerX.dll, version: 19.10.20099.60178, time stamp: 0x5c991ce5
Exception code: 0xc0000005
Fault offset: 0x0007af37
Faulting process id: 0x21e4
Faulting application start time:…1 voteHi Glenn
Since your issue is document specific and we are not able to reproduce this at our end, we cannot help much here without any sample test file. So we are closing the case from our end. Please reopen a new case, if you have a test file which you can share with us.
Thanks
Tanvi -
Amount of cloud storage used
Previous to the upgrade of the portal we were provisioned on the portal page how much cloud storage a user was using. In some cases, users are not allowed to storage on the cloud and I need to ensure this is the case. Please bring back the option of cloud storage used or the ability to know who/how much is being used when needed would be more than helpful.
1 voteClosing the issue because of not further communication from the user end.
Regards,
Sandeep -
Make ADOBE DC PRO compatible with internet explorer - it is not
Make ADOBE DC PRO compatible with internet explorer - it is not
we have to go on chrome to deal with Adobe - keep us on one platform1 voteClosing as no response received.
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I'm a lawyer, all lawyers across the US are required to use internet explorer -we can't use chrome- to file with the efile system
I'm a lawyer, all lawyers across the US are required to use internet explorer -we can't use chrome- to file with the efile system
yet ADOBE requires chrome, you need to make i.e. compatible because we CANNOT use Chrome to file with all the courts across the US. Also, your telephone system NEVER STATES DC PRO, I have a subscription that I pay a fortune for - I don't want to hear about all the others, I am not a tech professional, I am a lawyer, - I just need help on DC PRO and I do not even know…1 voteClosing as no response received.
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When trying to convert email to .pdf in Outlook, the conversion fails at 248 emails and then removes the Adobe Acrobat Add-In from Outlook.
Please see screen shots and description of issues in attached file.
1 voteWe are closing this case from our end as there had been no response from your side. Feel free to reopen a new case if you are still facing this issue.
Thanks
Tanvi -
Customize the left bookmarks flags (icons, color).
It would be very helpful if we could customize the left bookmarks flags (icons, colors). Also, this bookmarks could be grouped by similarity of flag color etc
1 voteThank you for the suggestion. We have notified our engineering for the same. We shall get in touch with you incase we need more information.
Thank you for the patience -
Part of every great product is great customer support.
I typically do not like to complain, especially online, but I suggest that you provide better training for your support professionals. The person I spoke with about an issue with downloading Adobe Pro seemed frustrated and exhausted. He kept interrupting during the call, and he refused to help me at all once we realized he could not remote into my computer due to company policy. This really is part of having a great product, so I hope that those in charge will reconsider the current practices.
1 vote -
1 vote
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1 vote
Hi,
Since we haven’t heard back from you for so long, We are closing this thread.
If you still face any issue, do let us know
Thanks
Ayush Jain -
Combine/Create PDF error
I am trying to combine multiple documents into one PDF using Adobe Acrobat Pro DC. I have tried using Create PDF as well as Combine Files and continue to get the same problem no matter what I try. I upload 4 documents, and when I click "combine", all files are changed to the first document that was chosen to be uploaded. So, I end up with one PDF with 4 of the same document instead of one PDF with 4 different documents.
This does not happen when I create a portfolio, but a portfolio cannot be used in my situation.
…
3 votesWe are closing this case from our end as there had been no response from your side. Feel free to reopen a new case if you are still facing this issue.
Thanks
Tanvi -
Needed: When work is done, close the document not the program
It takes time for Acrobat or Reader to log into an Adobe User ID. This only occurs when either program is started. When I'm done with a document, I now close it using Ctrl-W; this leaves the program running and avoids the lag required for login. Would be nice if this was the default when closing a document.
1 voteThank you for the suggestion. We have notified our engineering for the same. We shall get in touch with you incase we need more information.
Thank you for the patience -
Why would I want emails from Adobe unless not related to issue voted on
If you want feedback to improve then do not ask me to accept unwanted emails from Adobe. Feed back is provide to improve Adobe product. Be pleased that we are providing and should not be burden with unwanted emails from Adobe.
1 voteThank you for the suggestion.
I am sorry for the inconvenience that you faced regarding this. -
freeze
Constant freezing, unresponsive, and crashes
Open document, freeze occurs after most actions such as: resize window, edit text, select text, comment, etc.
OS: Windows 10 Pro
Powerful hardware should not be a limiting factor (attached jpg)
Adobe Acrobat Standard DC version: 2015.006.30482Checked for updates: none available
Tried Repair Installation: no change in performance2 votesHi,
Since we haven’t heard back from you for so long, We are closing this thread.
If you still face any issue, do let us know
Thanks
Ayush Jain -
How about bringing back the templates and the creation Wizard??????
How about bringing back the templates and the creation Wizard??????
1 voteWe are closing this case from our end as there had been no response from your side. Feel free to reopen a new case if you are still facing this issue.
Thanks
Tanvi
- Don't see your idea?