721 results found

1. Adobe is not opening paint program when I select "Edit Using" "Microsoft Paint".

   It used to work fine until a couple of weeks ago. Now I get the following popup "Adobe Acrobat cannot start the image editing application you've specified. Verify the image editing application location on the Content Editing panel in Preferences". I did as instructed...and added the path to MS Paint program. I restarted the Adobe DC several times, but keep getting the same popup. Every time I go to check the Preferences, it shows the correct path. Adobe just fails to open MS Paint.

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   11 comments  ·  Editing PDFs  ·  Delete…  ·  Admin →
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   Resolved  ·  amukherj responded

   Happy to share that this issue has been addressed in the latest release (Sep 2022)

2. BLK

   Trimakasih

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   1 comment  ·  Accessibility  ·  Delete…  ·  Admin →
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   Resolved  ·  AdminRachit Jain (Software Engineer, Adobe) responded

   Sama-sama

   Terima kasih
   Rachit

3. Outstanding Product

   It's been over ten years since I sold the tech company I owned for 22 years. I've been enjoying retirement...until about a month ago! A friend recruited me to help convert some hard copy documents, produced in the mid-eighties, and make them into accessible PDF files. She knew I had some background in technology and specifically with creating PDFs from paper. The documents were going to be part of a new web site about the history of ADA! Given the nature of the site, the documents needed to be accessible! I downloaded Acrobat Pro DC (and a couple of screen readers to help with testing (JAWS, NVDA,(it wasn’t until later that I found Adobe’s ‘read out loud’ feature)).

   I knew right away the Acrobat Pro software was one of the most incredible tools I've ever used! And I've tested a ton of software. My company was an ASP (Adobe Service Provider) for many years and produced a lot of searchable databases full of PDF files.

   The 7 day trial and monthly subscription made it easy to get back in the game. I didn’t know anything about Acrobat Pro, I’d never even heard of it. After learning and using it for a couple of weeks I can absolutely say it IS the most completely amazing piece of software I’ve ever used! Congratulations!!

   All of the old documents have been converted and have passed all accessibility checks!!

   BTW – sometime in the mid-nineties I was selected to be the moderator of what I think was the first and only symposium on a new technology called “Portable Document Format”. If I’m not mistaken the companies represented were Word Perfect, WordStar and Adobe. The symposium was held at the headquarters of USGS (United States Geological Survey). My company had been experimenting with this new “universal” format from the companies represented. It was clear to us Adobe was way ahead of the competition. The symposium left most of the attendees with the same conclusion.

   Also in the mid-nineties my company was selected to convert the whole collection of OTA (Office of Technology Assessment) documents before the agency was closed. We were having a problem with one of the documents; it was about 600 pages long. We tried and tried but could not make an image+text PDF from our scanned images. The PC kept crashing or locking up. I called Adobe and actually got the Acrobat Product Manager on the line. After some discussion he told me he had never seen a 600 page PDF and wasn’t sure if one could be created from hard copy…but if I was successful would I please send him a copy on a CD! We maxed out memory and everything else you could max out on a PC back then and voila! We made a 600 page PDF! The whole OTA collection is still available on the web site at Princeton University - http://www.princeton.edu/~ota/.

   I’m pretty sure I sent him a CD.

   It's been over ten years since I sold the tech company I owned for 22 years. I've been enjoying retirement...until about a month ago! A friend recruited me to help convert some hard copy documents, produced in the mid-eighties, and make them into accessible PDF files. She knew I had some background in technology and specifically with creating PDFs from paper. The documents were going to be part of a new web site about the history of ADA! Given the nature of the site, the documents needed to be accessible! I downloaded Acrobat Pro DC (and a couple of screen… more

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   13 comments  ·  Accessibility  ·  Delete…  ·  Admin →
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   Resolved  ·  AdminRachit Jain (Software Engineer, Adobe) responded

   Hi John,
   Thank you for such a overwhelming feedback. We appreciate your contribution in helping us provide better services to our customers.
   Please check out the latest updates in Acrobat Pro DC for new features.

   Thanks
   Rachit

4. How do I save a doc?

   How do I save a doc?

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   0 comments  ·  Accessibility  ·  Delete…  ·  Admin →
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   Resolved  ·  AdminRachit Jain (Software Engineer, Adobe) responded

   Hi,
   Since I have not heard from you, I believe the issue is resolved on your side.

   Feel free to contact us in case of any assistance

   Thanks
   Rachit

5. Recycling bin for Adobe Document Cloud

   Please implement a recycling bin for Adobe Document Cloud. I accidentally deleted some PDFs and now I can't retrieve them no more.

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   Resolved  ·  1 comment  ·  Cloud Storage  ·  Delete…  ·  Admin →
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6. F2 should be returned to renaming function

   With the newest update, F2 (used universally for renaming across every other PC/Windows program/functionality) was changed to a help function that brings up an Adobe Internet help site.

   F1 is used universally for help, and no one needs that much access to Adobe help pages.

   F2 should be returned to renaming. Ctrl-F2 is a ridiculous and difficult change for renaming and it's the worst idea ever.

   I remediate hundreds of PDFs for accessibility, and having to make a more complicated keystroke to rename tags is a huge problem.

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   Resolved  ·  6 comments  ·  Accessibility  ·  Delete…  ·  Admin →
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7. Reading of Table contents

   Hi Team
   Please include with Table Control, the option of reading table header with each column value so that it can become easy for person who is trying to understand the contents read
   Also it would be better if user can read a hidden column

   Thanks and Regards,
   Manoj Prithiani
   9930678499

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   0 comments  ·  Accessibility  ·  Delete…  ·  Admin →
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   Resolved  ·  AdminRachit Jain (Software Engineer, Adobe) responded

   Hi,
   Since I haven’t heard from you, I believe the issue is resolved on your side.
   Please connect with us incase you need any help. Also please checkout the latest features by updating to the latest version.

   Thanks
   Rachit

8. cross-platform interoperability for Acrobat DC

   use of Acrobat DC must be seamless across operating systems, browsers, and devices. seamless interoperability = efficiency. Proprietary in-fighting between apple, microsoft, and google needs to stop. Why not work together for the benefit of all?The business models need to change. For example, "accessibility" of apps needs to be independent of browser, OS, and device.

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   1 comment  ·  Accessibility  ·  Delete…  ·  Admin →
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   Resolved  ·  AdminRachit Jain (Software Engineer, Adobe) responded

   Hi,
   Since I haven’t heard from you, I believe the issue is resolved.
   Please feel free to contact us in case of any issue.

   Thanks
   Rachit

9. Please remove "Please wait while the document is being prepared"

   Please switch off "Please wait while the document is being prepared" displayed each time I open a document. This feature is necessary only for selected users and hampers very much typical program use.

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   7 comments  ·  Accessibility  ·  Delete…  ·  Admin →
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   Resolved  ·  AdminRachit Jain (Software Engineer, Adobe) responded

   Hi,
   Since the issue is resolved for you, I believe we can close on this now. Also, we would try to improve the experience for you on your suggestions in the coming future.
   Please feel free to contact us in case of any issue.

   Thanks
   Rachit

10. Copy PDFs within Document Cloud

    It would be great if from within Adobe Document Cloud we could make copies of PDFs. Currently the workflow that was described to me from tech support was that I would have to download the PDF then upload another copy.

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    Resolved  ·  1 comment  ·  Cloud Storage  ·  Delete…  ·  Admin →
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11. The fix in the link https://helpx.adobe.com/acrobat/kb/send-email-attachment.html doesn't work. PLEASE just fix this in the program!

    None of the fixes or downloads work to enable the single-click email like there was in the older versions. The link in https://helpx.adobe.com/acrobat/kb/send-email-attachment.html requires too many permissions and my company won't let me download it. PLEASE JUST CHANGE IT BACK TO THE WAY IT WAS!

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    1 comment  ·  Share & Collaboration  ·  Delete…  ·  Admin →
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    Resolved  ·  AdminArvind Yadav (Admin, Adobe) responded

    Hi,
    Could you please use the following registry file to switch to older email experience:
    [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Adobe\Adobe Acrobat\DC\FeatureLockDown]
    “bSendMailShareRedirection”=dword:00000000

    I hope this helps, please let me know if you face any issues.

    Regards,
    Arvind

12. Bug (Accessibility): Link and bullet issues after export from InDesign

    I'm having an accessibility issue that may be a bug with Acrobat or InDesign, or a combination of both. I have a single page of show notes for a podcast. Paragraph styles are used, export tagging is set, and order is laid out in the articles pannel. Upon export and listening with the NVDA screen reader, the reading order is correct, but the bulleted list of links is just read as "bullet, bullet, bullet, etc." without the accompanying text, and the links are skipped. You can tab through the links, but instead of identifying the object as a link, and then giving the accompanying hyperlinked text, with each tab you just get, "link, link, link, link." I can post this in the InDesign uservoice as well, but I thought I'd start here. I experimented with a blank document in ID, and just created a bit of text and a hyperlink. Same issue. I have attached the exported PDF.

    I'm having an accessibility issue that may be a bug with Acrobat or InDesign, or a combination of both. I have a single page of show notes for a podcast. Paragraph styles are used, export tagging is set, and order is laid out in the articles pannel. Upon export and listening with the NVDA screen reader, the reading order is correct, but the bulleted list of links is just read as "bullet, bullet, bullet, etc." without the accompanying text, and the links are skipped. You can tab through the links, but instead of identifying the object as a link, and… more

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    1 comment  ·  Accessibility  ·  Delete…  ·  Admin →
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    Resolved  ·  AdminRachit Jain (Software Engineer, Adobe) responded

    HI,
    I checked the issue reported by you. I would like to inform you that the bullets and the links tags are not tagged properly as can be seen in Tags panel in Acrobat.

    Please report this issue to Indesign.

    Thanks
    Rachit

13. Metadata (document properties) from Microsoft documents

    When I used to create PDFs from Word documents in Windows 7, the PDF would automatically inherit the Title, Subject, and Author properties.

    In Windows 10/Acrobat Pro 17 this is no longer the case. All of these fields are blank.

    I don't know if this is a change in Acrobat or Word (Office 365), but it's a major pain to set these properties manually every time.

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    2 comments  ·  Creating PDFs  ·  Delete…  ·  Admin →
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    Resolved  ·  AdminTanvi Rastogi (Lead Software Engineer, Adobe) responded

    Hi

    Yes. File > Save As > PDF workflow invokes Microsoft’s converter.
    Great to hear that your problem is now solved using Acrobat’s Save as Adobe PDF.

    Thanks
    Tanvi

14. Keyboard shortcut for previous result in Find and Replace dialog

    We can use "Enter" to go to the next result when finding text in a PDF, but there is no keyboard shortcut to go to the previous result. I expected "Shift+Enter" to go the previous result, following the convention of using "Shift+<Key>" to navigate backwards, but instead, "Shift+Enter" just goes to the next result.

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    Resolved  ·  2 comments  ·  User Interface  ·  Delete…  ·  Admin →
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15. Shrinking files

    It's a shame, that Acrobat makes it such a harmfully experience to lower the filesize of a pdf (coming from photoshop Artboard to PDF Export), that actually does nothing!

    Filesize goes from 18 MB to 17,5 MB or something (if it even works without errors you can't debug because you can't do something about it).

    In the end I have to buy and use third party tools like pdf squeezer (for mac).
    One click, and it shrinks the 18 MB to 600 KB! Without lowering the quality!!

    Adobe please work on your UI for Acrobat Pro.
    Or even better: Work on PDF Export options (with artboards) from Photoshop. It hurts!!!

    It's a shame, that Acrobat makes it such a harmfully experience to lower the filesize of a pdf (coming from photoshop Artboard to PDF Export), that actually does nothing!

    Filesize goes from 18 MB to 17,5 MB or something (if it even works without errors you can't debug because you can't do something about it).

    In the end I have to buy and use third party tools like pdf squeezer (for mac).
    One click, and it shrinks the 18 MB to 600 KB! Without lowering the quality!!

    Adobe please work on your UI for Acrobat Pro.
    Or even better: Work… more

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    4 comments  ·  User Interface  ·  Delete…  ·  Admin →
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    Resolved  ·  AdminAyush Jain (Lead Software Engineer, Adobe) responded

    Since the issue has been resolved, closing this thread here.

16. BUG REPORT: accessibility issue on PDF export from InDesign

    The latest version of InDesign exports PDF's in which most all the tagged content is in an Xobject container, making accessibility remediation MUCH MORE DIFFICULT. This is a huge step backwards. Attached are two examples, from the same client, annual reports- last year's was fine, this year's has all the xobject issues. Please advise, help, fix, something!!!

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    3 comments  ·  Accessibility  ·  Delete…  ·  Admin →
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    Resolved  ·  AdminRachit Jain (Software Engineer, Adobe) responded

    Hi Chris,
    I review the files and I believe you would have to report the issue to Indesign as this would be resolved from their end.

    Feel free to contact us in future.

    Thanks
    Rachit

17. watermark is still not working, IDK maybe fix it?

    Watermark will not add to documents. Been like this for a few weeks. Maybe y'all could come up with a fix.

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    Resolved  ·  2 comments  ·  Creating PDFs  ·  Delete…  ·  Admin →
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18. Keep stamp tool selected (more than one stamp at a time)

    Please provide an option to keep a stamp selected to use multiple times in a row. For instance, I use stamps to place checkmarks on documents and I have to click the stamp each time I want to place it as it deselects after every placement.

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    6 comments  ·  Commenting  ·  Delete…  ·  Admin →
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    Resolved  ·  AdminArvind Yadav (Admin, Adobe) responded

    Hi,
    You can achieve this by pin tool option.
    Please find the steps:
    -Open any PDF
    -Load comment app
    -Click on Stamp tool icon and then click on any stamp —> Stamp gets selected
    -Click on the pin tool icon(see the attached snapshot for reference)
    -Now apply stamp, it will not get deselected.

    Kindly let us know if it helps or you need more info.

    Regards,
    Arvind Yadav

19. Accessibility settings are difficult to find

    Why default to yellow text on white background? It's impossible to read. Personally, some DARK themes would be desirable, i.e. yellow text on black background. Is a SIMPLE link to change SETTINGS in this regard?

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    1 comment  ·  Accessibility  ·  Delete…  ·  Admin →
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    Resolved  ·  AdminRachit Jain (Software Engineer, Adobe) responded

    Hi,
    Since I haven’t heard from you, I believe the issue is resolved.
    Please feel free to contact us in case of any issue.

    Thanks
    Rachit

20. Graphics on the Excellist are not appeared on the converted PDF properly.

    Excellist version: microsoft office Home and Business 2019 Ver. 1911
    Adobe Acrobat DC 2019.021.20061
    OS: Windows 10

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    0 comments  ·  Creating PDFs  ·  Delete…  ·  Admin →
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    Resolved  ·  AdminTanvi Rastogi (Lead Software Engineer, Adobe) responded

    Great to hear that!
    We are closing this request.

    Cheers!
    Tanvi