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Acrobat for Windows and Mac

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721 results found

  1. My folder-level javascripts place icons on the toolbar using an iconstream. These exact scripts have worked in every version of Acrobat and Reader I have used for several years on both PC and Mac platforms.

    In Acrobat DC, the icons behave erratically, sometimes rendering appropriately and sometimes only showing the red Lego-like shape icons rather than the true icon.

    The scripts still function properly when invoked by clicking the Lego-like shape icons, but the lack of the scripts' appropriate icons decreases their effectiveness.

    I have removed the folder-level scripts, restarted the system and Acrobat and then re-installed the scripts with…

    2 votes

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  2. Steps to reproduce:
    Opened Acrobat DC --- a popup about integration with Microsoft Office appeared.

    Environment: MacOS 10.11.6, Acrobat DC 2017.009.20044

    Expected result:
    I should be given immediate access to the Close button or the Continue button.

    Observed result:
    The popup hijacked the app, with a spinning beachball cursor, for several seconds - at least 10 seconds. This is not the only performance issue I've seen - I've reported others that still aren't fixed. It all ads up.

    2 votes

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    Resolved  ·  1 comment  ·  Other  ·  Admin →
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  3. Why does it say the update could damage my computer. I am sick of seeing update notifications and then after downloading the update it says this could damage my computer. Get your act together and stop doing this to your customers.

    2 votes

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  4. Please make a toolbar or something that allows for a one touch colour change for Highlighting.
    Its is time consuming to have to go into properties and set as default everytime i decide to change highlight colour.
    As a student I need to be able to have a variety of colours available for highlighting in order to have organized notetaking

    1 vote

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    Resolved  ·  6 comments  ·  Commenting  ·  Admin →
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  5. On the Apple version of adobe: it is very tedious and takes time+ lots of clicking to change the colour of highlights. and its even HARDER to change the fonts, colours of text in the textbox option.

    As a student who primarily notetakes on PDF its really a setbck when taking lecture notes for a high intensity lecture.

    1 vote

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    Resolved  ·  1 comment  ·  Commenting  ·  Admin →
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  6. It would be nice if there was an "insert blank page" option that could identify the page properties of the document you're working in and insert a blank page with the same properties as the rest of the document.

    3 votes

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    Resolved  ·  Amboo Srivastava responded

    User confirmed in email that this works [Constance OBrien ]. Marking this issue as resolved.

  7. 1 vote

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  8. I have a user that needs Adobe Acrobat XI Standard and Adobe Acrobat Reader DC installed on the same machine. I am using the latest version of Reader DC (15.023.20070) and Acrobat XI Standard (11.0.19). Reader DC is already installed on the machine. When I install Acrobat XI, it immediately crashes with an APPCRASH on Acrobat.exe with a StackHash_0a9e fault module. Reader continues to function as intended. Is there anyway to get this working?

    4 votes

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  9. Freezing on opening a PDF. Force quit is not working. Cannot restart or shut down computer.

    2 votes

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    Resolved  ·  4 comments  ·  Other  ·  Admin →
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  10. In earlier versions, you could rotate the image of the page Clockwise or Counterwise.

    Please bring back this functionality in DC

    thank yo.

    1 vote

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    Resolved  ·  3 comments  ·  Other  ·  Admin →
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  11. There are many basic youtube videos on creating forms. I need to know how to create complex forms with equation, reference fields and so on. What i learned from what is available out there is not adequate and doesn't work all the time. So better instructions are needed. You sell a product but must also provide good instructions on how to use it well. If there isn't any internal resource, please contract 3-party to do so. i have spent so much time on it and am still fumbling around. Very unproductive with my time.

    6 votes

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    1 comment  ·  PDF Forms  ·  Admin →
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    Resolved  ·  Bhavna Negi responded

    Helpx Page provided. Can revisit if we have further info on the request.

  12. 3 votes

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  13. Reporting a bug - I have Adobe XI Pro on a Macbook Pro using Sierra 10.12.3. The highlighting tool selects text but will not actually impose a color over the selected text. Any ideas?

    3 votes

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    Resolved  ·  4 comments  ·  Commenting  ·  Admin →
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  14. My idea is an automated system to stop overcharging and continuing monthly billing when a customer uninstalls Acrobat Pro from their Creative Cloud. Although I don't have it Acrobat Pro installed on any system I continue to be charged. As a loyal customer I would love to see this work properly so that I don't need to waste my time hunting for the money that is being removed from my account.

    2 votes

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    1. Open a protected document with the correct password.
    2. Try to unsecure the document in "Document Properties" -> "Security", choose "no security"
    3. A pop-up asking password shows up, Enter the same correct password as used to open the document.
    4. "The password is incorrect". Cannot unsecure the document.

    OS X Yosemite 10.10.5

    1 vote

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    Resolved  ·  cdas responded

    The issue is resolved for the user

  15. When creating a pdf from a powerpoint presentation which contains web hyperlinks, the links do not work when the pdf is created.
    Please can you fix this bug - it works on PC but on Mac.

    3 votes

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    Hi

    You can achieve this by converting the PowerPoint presentation from Acrobat via Tools > Create PDF workflow.
    Please ensure that checkbox to Use Acrobat Cloud service is checked while selecting the file.

    Thanks
    Tanvi

  16. Scanner produces PDF files. It is useful to copy sketches from PDF file into other documents by copying portion of the PDF - select rectangle and copy/paste. This worked previously in Acrobat Reader but drops partial image content in Acrobat DC. Try it with binary scanned image attached.

    2 votes

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    Resolved  ·  Lovekesh garg responded

    Workaround provided. No response from the customer. So closing this thread.
    Thanks.

  17. Would it be possible to make a small enhancement under highlight properties.

    Can development add addition default colours to allow for quick selection.

    When I study I highlight my documents and use an array of colour to keep concepts together.

    It detracts from the process having drill down separately adjust opacity and colour.

    10 votes

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    Resolved  ·  5 comments  ·  Commenting  ·  Admin →
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  18. Why doesn't my email signature get used when sending PDF files via Adobe directly

    7 votes

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    Resolved  ·  4 comments  ·  Commenting  ·  Admin →
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  19. Hi, when I open Acrobat pro DC I get an constant error message. see the attached file.

    I already repaired the installation but with no success. what can I do?

    3 votes

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