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Acrobat for Windows and Mac

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For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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Acrobat for Windows and Mac

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783 results found

  1. unhandled error

    Every time i try to E-Sign i get this error message.
    Error message: Unhandled Error: 190304081551161.app-a5

    1 vote

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    1 comment  ·  Fill & Sign  ·  Admin →

  2. Open cross document links in a new window the default

    Make the "open cross document links in a new window" the default setting in preferences

    1 vote

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    0 comments  ·  Other  ·  Admin →
    Declined  ·  digvijay singh bisht responded

    Thank you for the suggestion. We have notified our engineering for the same. We shall get in touch with you incase we need more information.
    Thank you for the patience

  3. Adobe pro DC /Windows/fill&sign only shows blank screen/unable to sign in

    1.I use Adobe pro DC in windows10,there is a blank screen when I use fill&sign.
    2.I can't sigh in .

    2 votes

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    1 comment  ·  Fill & Sign  ·  Admin →
    Declined  ·  Adminsagrover (Admin, Adobe) responded

    We are closing this request because of no further communication from the user.

    Please let us know in case you face any other issue.

    Regards,
    Sandeep

  4. Can't sign

    Please forward to the insufferable ******* moron engineers responsible.

    Dear insufferable ******* moron engineers responsible:

    I can no longer sign my pdf docs with my jpeg signature image.

    *****. A thousand times, *****.

    1 vote

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    1 comment  ·  Fill & Sign  ·  Admin →

  5. I can No longer close adobe

    Am I missing something? On the most recent update, all of a sudden, i can't close the adobe screen by clicking the "X" in the upper right side. In order to close, I must go to the computer toolbar, right click and close the window. I am sure I am missing a setting. Any ideas are much appreciated. Thanks!

    1 vote

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    1 comment  ·  User Interface  ·  Admin →

  6. Acrobat DC and Pro DC crash search

    Acrobat DC and Pro DC always crash when I use the search tool on my PDF files. It's really frustrating! How do I stop this from happening?

    1 vote

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    2 comments  ·  Other  ·  Admin →

  7. "Save as PDF" Window is not needed, please provide option to deactivate it.

    When you save a pdf a window pops up suggesting where you can save the file, you have the option to click a suggested folder or save in a different location. However, no matter which option you choose it still opens an apple finder window to choose where to save the file. This is a waste of time and a feature that should be turned off.

    1 vote

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    1 comment  ·  User Interface  ·  Admin →

  8. Read out-loud the entire pdf file (large ones) starting from any point we'd like it to, all the way thru to the end.

    And highlight the sentence that's being read, and let us change the speed and voice. Please, we're almost 2 decades into the 21st century and I still can't find a program that will do this.

    1 vote

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    0 comments  ·  Other  ·  Admin →
    Declined  ·  digvijay singh bisht responded

    Thank you for the suggestion. We have notified our engineering for the same. We shall get in touch with you incase we need more information.
    Thank you for the patience

  9. Combine files MS Word .doc not working

    Acrobat DC
    MS Office 365
    In Adobe select "combine files" but unable to add via browse selection OR via drag/drop any MS Word files. Only existing .pdf files can be added

    1 vote

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    0 comments  ·  Creating PDFs  ·  Admin →

  10. Allow more flexibility in the menu bar

    The commands that get included reflect either your ideas of how to use Acrobat or the use of a mythical "average user" but not mine. Could you allow full tailoring of the menu bar?

    Thanks

    1 vote

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    1 comment  ·  User Interface  ·  Admin →

  11. Customizable Hyperlink Labels

    When I embed hyperlinks in a Microsoft product (Excel, Word, PowerPoint, etc.) I am able to add a "screen tip" that displays when the link is hovered over instead of just the web address, but when I save to pdf, that text disappears and only the web address is displayed. It would be nice to have the option of customizing the hyperlink labels as needed.

    1 vote

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    0 comments  ·  Other  ·  Admin →
    Declined  ·  digvijay singh bisht responded

    Thank you for the suggestion. We have notified our engineering for the same. We shall get in touch with you incase we need more information.
    Thank you for the patience

  12. Default Home View

    Default Home View. Would be nice if we could set this to go to My Computer upon starting Acrobat.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →

  13. User Friendly Live Chat

    I am trying to resolve an issue around producing a pdf from word document - Quite simple you would think, well no, I get this error message

    You need a valid Acrobat DC subscription to convert PDF using Acrobat Create PDF service.

    1 vote

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    0 comments  ·  Creating PDFs  ·  Admin →

  14. Remove reviewer profile from the reviewer list

    When we start a shared review on a PDF document, we have the option to add reviewer but there is no option to remove a reviewer if you have accidentally enter a wrong email. the only option is to re-initiate the shared review.

    1 vote

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    2 comments  ·  Other  ·  Admin →
    Declined  ·  AdminArvind Yadav (Admin, Adobe) responded

    Thanks for bringing this issue to our notice. Your valuable feedback helps us improving our product. We discussed about this particular issue and we do not have any plans to work on it in immediate future. However, we’ll have it in our radar and might revisit at an appropriate time in future.

    Regards,
    Arvind

  15. Tabs change to windows

    When working with multiple tabs in one window, randomly they will separate into separate windows. This happens on its own. I have no idea why. I will be working back and forth between two tabs, and suddenly, they will become separated into two windows. Sometimes this happens when I don't even have Acrobat DC visible on the screen.

    1 vote

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    1 comment  ·  User Interface  ·  Admin →

  16. issues with converting powerpoint files to PDF

    Since the new upgrade to mojave, I have issues converting ppt files to PDF. When I use PNG files in the powerpoint to get converted with a grey line around the picture in the PDF. See attached files how this looks. How can I fix this?
    I am using version 2019.010.20069 and powerpoint Mac version 16.20

    1 vote

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    0 comments  ·  Creating PDFs  ·  Admin →
    Declined  ·  AdminTanvi Rastogi (Lead Software Engineer, Adobe) responded

    Hi Frank

    As communicated to you over email, the issue you are facing is a Mac OS issue and has nothing to do with Acrobat. So we are closing this case from our end.
    Feel free to reopen a new case, if you face this issue with Acrobat.

    Thanks
    Tanvi

  17. Panning and General Operations

    Very displeased with this DC version but the biggest issue is that sections of pages constantly highlight when trying to pan, drag text, select text, pretty much anytime you left click anywhere on the document. This really sucks!

    In general, you software has gotten less useful with every update for the last 5 years. Who thinks these "improvements" are needed?

    Please provide options and direction to turn specific or global functions on or off.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →

  18. HIGHLITER TOOL - HOW TO I GET IT TO WORK?

    Sometimes the highliter tool is on the toolbar when I open a PDF, but I need to find a reliable way to start it up and make it stay on the toolbar - I have read all the suggestions, tried all the directions, but it's really hit and miss - 12 years (before I started buying a subscription to Adobe Acrobat Pro), the highliter tool was always on the toolbar on free download of Adobe Reader. But I haven't been able to access / use it in past 4 years. ?????

    1 vote

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    1 comment  ·  Browser  ·  Admin →

  19. Unable to sign documents but no error message

    When I click on "sign" I do not get the sub-menu as shown in the tutorial. I see the icon (large circle with moving blue line) that typically indicates the software is "working". This never completes.

    I have the latest version of Adobe Acrobat DC 19.010.20069
    I checked preferences and signature is allowed.
    I'm signed in to Adobe - no issues.
    I don't see anything else to setup in my account to allow signatures.

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
    Declined  ·  Adminsagrover (Admin, Adobe) responded

    We are closing this request because of no further communication from the user.

    Please let us know in case you face any other issue.

    Regards,
    Sandeep

  20. Acrobat PDF browser plug-in is missing

    I have Adobe Acrobat DC only and I continually receive this error message:

    The Acrobat PDF browser plug-in is missing. Please reinstall Adobe Acrobat or Adobe Acrobat Reader to fix this problem.

    Please help me fix this issue.

    1 vote

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    2 comments  ·  Browser  ·  Admin →
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