Acrobat for Windows and Mac

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

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If you are still using Acrobat 11.x or other older versions, please note that those are no more supported by Adobe. Try out the latest, Acrobat DC.
In case your concern is not addressed in the latest version, please report the issue against Acrobat DC.

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For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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  • My feedback
  1. Acrobat Pro crashes, starts and closes after some openings of files

    Adobe Acrobat Pro DC open a few files and if you close them and later export and open a new .pdf from any program, including Indesign or Illustrator, the program starts and than closes immediately. There no show of error message. After this, the Acrobat will not open any file until you restart the computer (mac or pc).

    All steps on forums was tryed, with no effect, including this link: https://helpx.adobe.com/in/acrobat/kb/acrobat-dc-crashes-on-windows-os.html

    Already try open the task manager and stop services to them open Acrobat again. No effect. Sometimes, open a error message, that was send a million times.

    Please, update…

    1 vote
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    Need Info  ·  1 comment  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  2. Stop the Acrobat Welcome from Always Opening

    Although no adobe products are set as startup items and the Adobe Acrobat Pro DC general settings have the option to show a start screen as OFF... with each newstart of the computer, the Acrobat Start screen opens.... and every time has to be manually closed.

    This is a bug (although probably intended by Adobe) and needs to be fixed to remove this major annoyance.

    The effect is that Adobe is trying to be an annoying microsoft application by making its own rules to decide what I want... but in reality is frustrating.

    1 vote
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    Need Info  ·  1 comment  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  3. Disable share popup

    Hello,

    If there could be an option to disable this from showing after saving, that would be very nice.

    Thank you.

    2 votes
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    Need Info  ·  1 comment  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  4. Need to fix not being able to log into Adobe Acrobat. I am signed into Creative Cloud, but Acrobat will not allow me to sign in

    It is very frustrating the inconsistencies surrounding being able to log into Acrobat. You click on the login button and the little watch flashes for a second but nothing happens. To pay a monthly fee for something that does not work is not right

    1 vote
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    Need Info  ·  1 comment  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  5. Bug Report: Viewing pdfs from task bar


    1. Viewing pdfs from task bar flickering


    2. After minimizing the opened pdfs, I try to go to the task bar to view the 4 or more pdfs that I have running. It wont view all of them (flickers the images) so I cant select the one to open up when I hover over the icon in the task bar until after several tries?


    3. Windows edition: Windows 7 Professional, Service Pack 1
      Adobe Acrobat Standard DC Version 2019.010.20091


    4. Expected result: Show opened pdfs when hovering over task bar Adobe icon.


    5. Observed result: Place pointer over Adobe icon in task bar flickers opened…

    1 vote
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    Need Info  ·  1 comment  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  6. Acrobat Pro Keeps Crashing Every time I Try to Share Via Email

    My Acrobat DC on a Mac keeps crashing every time I try to share via email. I'm currently on the latest version of Acrobat DC and on Mojave 10.14.3.

    1 vote
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    0 comments  ·  Share & Collaboration  ·  Flag idea as inappropriate…  ·  Admin →
  7. Help on highlighting fields

    I have a fillable .pdf and needed help to turn on the field highlights. Searching for 'show fillable fields' was not useful on your tutorials and help pages, the switch is buried in the preferences menu.
    1) Simple, direct answers to simple questions!
    2) This switch should be easier to find, placed somewhere in a View menu. Uh, might I suggest 'View Fillable Fields'?

    1 vote
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    0 comments  ·  PDF Forms  ·  Flag idea as inappropriate…  ·  Admin →

    You can try searching “highlight” as keyword in the RHP and select the option easily without going to Preferences. Please ensure that the PDF is form.

    Thank You for sharing a suggestion.

  8. Make Pan Tool Pan Again

    A number of people continue to think it's a "bug" rather than a "feature" that the pan tool selects images & text by default in Acrobat DC. And they ought to be right, this is not a desirable feature for a pan tool, vice a select tool. In fact, it's why you have a select tool in the first place: to select images & text.

    Pan tools PAN, as allow you to navigate through the document by clicking & dragging. This feature is literally defeated by having it select images and text when you click & drag. As such, it…

    2 votes
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    Need Info  ·  1 comment  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  9. PDF to Excel Conversion

    I need to convert some bank statements into excel. However, the conversion is highly distorted, across various cells, and almost unusable. Sharing the attached sample.

    Do you have a solution that you can share.

    I have tried, online links and conversion of these files work fine there, But because of security issues, I need a trusted software and hence trying to use Adobe.

    1 vote
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    Need Info  ·  1 comment  ·  Exporting PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  10. keeps shutting down

    Adobe DC keeps shutting down when I try to modify a document. Why am I paying for something I can't use?

    1 vote
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    Need Info  ·  0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  11. In Adobe Acrobat Pro DC - add a "subtraction" option in the drop-down box in the Text Fields Properties Box. This would be VERY helpful!

    Not having a subtraction option in the Text Field Properties reduces the value of the calculate function. The current "workaround" of inputting a negative number to allow for addition is a poor alternative.

    2 votes
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    2 comments  ·  PDF Forms  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Gary

    You can either use a custom JavaScirpt calculation or the simplified field notation calculation, if your field names follow the required convention, with the “-” operator you will be able to perform subtraction.

    However, we value your suggestion/ideas and we will have the engineering notified. Should we need more information inregard to this, we shall connect with you
    Thank you for your patience.

  12. What happened to the +/- Zoom?

    What happened to the +/- zoom function? I need the ability to manually input the % of a zoom when comparing files; so that I am comparing "apples" to "apples" when it comes to the percentage size the the zooms. Why does it seem that every new version of Acrobat worse than the previous version?

    3 votes
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    Need Info  ·  4 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  13. 1 vote
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    0 comments  ·  PDF Forms  ·  Flag idea as inappropriate…  ·  Admin →

    Adobe Acrobat and Reader official update containing the fix for this issue is now available. This update will be automatically pushed to all existing installations of Acrobat and Reader.

    If you want, you may also manually trigger the update by opening the application and going to Help > Check for Updates.

    More information about this release is here:
    https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/continuous/dccontinuousoctober2018.html#dccontinuousoctobertwentyeighteen

    Please try it out and let us know your feedback.

    Thanks!

    -Bhavna

  14. Why can't i find any real help?

    Why can't i talk to an expert about the issues I'm having? All the tutorials are much too basic and scrolling through all the reams of posts is exhausting and never results in an answer. I need advice on how to save a pdf. file with radio buttons and fillable sections so i can send it to a client for completion. Why is there no detailed best practice on how to use pre-flight so that forms work for your clients?

    1 vote
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    Need Info  ·  2 comments  ·  PDF Forms  ·  Flag idea as inappropriate…  ·  Admin →
  15. Edit fill and stroke in Form fields

    I can't find a way to make a permanent change to appearance of form fields. It will keep having the blue color on top at the end user. In the properties panel it is shown as no fill and stroke. I can see a lot of people asking for this feature - but no solution yet. See https://forums.adobe.com/thread/2467569

    1 vote
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    0 comments  ·  PDF Forms  ·  Flag idea as inappropriate…  ·  Admin →
  16. 1 vote
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    0 comments  ·  PDF Forms  ·  Flag idea as inappropriate…  ·  Admin →
  17. Show the Navigation Pane Buttons by default.

    I use the navigation pane all the time. How can I set the navigation pane buttons to show by default?

    1 vote
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    Need Info  ·  1 comment  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  18. Unable to reactivate Embedded Indexes

    I followed this tutorial (https://helpx.adobe.com/be_fr/acrobat/kb/enable-embedded-index-to-search-pdf.html) to reactivate embedded index in acrobat pro dc 2015 15.006.30.464. When testing the modification, The indexing is not functional.
    Is there a solution of this problem ?

    Best Regards

    2 votes
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    2 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    We are sorry that the solution did not fix the issue.

    Will it be possible for you to please share a sample PDF with us on which the issue can be reproduced?

    You can mail it on sagrover@adobe.com

    Regards,
    Sandeep Grover

  19. Zoom Percentage on the Toolbar is Not Available with "Open Documents as new tabs in the same window" option disabled

    The Zoom Percentage Disappears from the Toolbar when you turn off the option to "Open Documents as new tabs in the same window"

    2 votes
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    Need Info  ·  2 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  20. Export to Excel

    I tried to export a PDF to Excel in order to capture and manipulate the data without having to retype it. When I did so, the resulting Excel document was unreadable and the formatting was off. I have several files like this that I need to extract the data from. I have Acrobat Pro for Mac. I'm using osSierra version 10.12.6. Please see the attached PDF and resulting Excel output file.

    2 votes
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    3 comments  ·  Exporting PDFs  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Chantal Smith,

    The attached PDF is already an OCRed file whose output is incorrect. Try to copy and paste the text from the PDF file. It contains garbage values.

    Please provide non-OCRed file for this issue.

    Regards,
    Akanksha Garg
    Adobe Acrobat Team

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