56 results found
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ERRORS: Links in PDF made from Word
Internal hyperlinks, cross-reference hyperlinks, and TOC hyperlinks made in the latest version of MS Word 365 are not retained by PDF Maker.
Affects: Word 365 version 2109 14430.20270
Adobe Acrobat 2021.007.0095 and
Adobe PDF Maker 21 (Library 21.7.123)These errors are in addition to others listed for PDF Mader at https://acrobat.uservoice.com/forums/590923-acrobat-for-windows-and-mac/suggestions/44183082-accessibility-errors-with-pdf-maker-update-sept-20
Hyperlinks from Word are non-functional when exported to PDF via PDF Maker. Affects both traditional hyperlinks and accessible hyperlinks:
— Traditional internal hyperlinks are not clickable.
— Accessible internal hyperlinks are missing the <Link> / <Link-OBJR> compound tag that provides an accessible hyperlink.— TOC hyperlinks are not clickable…
14 votesThanks for your patience. We have investigated this issue and found that this has broken with a recent Office update and would require a fix from Microsoft.
This has also been raised on Microsoft fourms in several threads and acknowledged and it seems they are investigating this issue. Please follow these threads for updates.
As a workaround, please revert to older version of Office to make links work.
Thanks
Tanvi
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WHY DO I HAVE TO SIGN IN TO CREATE A PDF FILE????????????????????????????????????????????
ACROBAT HAS BECOME ABSOLUTELY WORTHLESS FOR DOING ANYTHING.
7 votesGreat to know that your issue is resolved now.
We are closing this thread. Feel free to reopen another thread if you face some issue.Thanks
Tanvi -
Adobe prompting "Are you sure this file is from a trustworthy source" every time you print to PDF from Outlook
Ever since the latest update Adobe is prompting "Are you sure this file is from a trustworthy source" every time you print to PDF from Outlook
4 votesHi
Please check with latest Acrobat update. This issue must be resolved now.
Thanks
Tanvi -
From PowerPoint with embedded Excel chart, pdf generated by pressing "Create and Share Adobe PDF" button produces PDF with ghost image
Using Office 365 with latest updates. Using Adobe Acrobat Pro 2023.003.20244 64-bit.
For multiple PowerPoint presentations, we have seen that if the PowerPoint presentation has an embedded Excel chart or an embedded Excel sheet, when we create a PDF, the resulting PDF has a ghost/shadow type image showing.
This happens when pressing the PowerPoint toolbar button "Create and Share Adobe PDF".
Please note that this shadow/ghosting problem does NOT happen when choosing to print and selecting "Adobe PDF" as the device to print to.
Samples are attached.
3 votes -
Can't use MS Word "Create PDF" plugin to create PDFs that show tracked changes
Prior to the most recent Acrobat update, I was able to use the Acrobat "Create PDF" plugin to create PDFs showing tracked changes. However, now the plugin automatically puts the file in "No Markup" view when it PDFs. This is very frustrating! The only way to create a PDF showing tracked changes is to print to PDF. The Acrobat plugin is now useless. Please fix this! The "Create PDF" plugin needs to PDF the Word file in whatever view is currently enabled (e.g., Simple Markup, All Markup, No Markup, Original) instead of Defaulting to the "No Markup" view.
3 votesHi
Please uncheck the preference “Convert displayed comments to notes in Adobe PDF” in Preferences > Word from Acrobat ribbon in MS Word.
Hope this helps!Thanks
Tanvi -
Convert Email Attachments to PDF in Combine Files Feature.
I can drag and drop emails from Outlook into the Combine Files Window, however, when you "combine" the files, the attachments are embedded rather than attached at the end of each email. You can manually convert each email in Outlook with attachments in that fashion, but when you have 100+ emails with attachments, that just doesn't work.
3 votesHi
You can achieve this by Selecting Multiple emails and converting them together using the Acrobat PDFMaker add-in in Outlook.
You can refer this:https://helpx.adobe.com/acrobat/using/creating-pdfs-pdfmaker-windows.html
Thanks
Tanvi -
Choose pages option in Combine
As with Acrobat 9 Pro, your new DC versions needs a "choose pages or select pages" option when combining multiple documents into one pdf. The old version easily allowed you to select the individual document, and enter that you wanted to include only pages 1-22, 56-68, 543. Only these pages would be included. With DC I was just told by your customer support team that I would need to expand the document, and scroll through what could be a 1,000 page document and hand select the pages I need. Will not purchase program if this is the only way to…
3 votesHi Liz G,
Sorry for the late reply.
Selecting page range for combing is already present in combine feature of Acrobat.
After adding the file switch to list view of combine and Select the pdf you want to choose mention the range and click on “Page Range”. choose your page range (eg 1-5,10-12 etc). Combine to get desire result.Thanks,
Mridula -
Acrobat create pdf feature in PowerPoint for Mac
When creating a pdf from a powerpoint presentation which contains web hyperlinks, the links do not work when the pdf is created.
Please can you fix this bug - it works on PC but on Mac.3 votesHi
You can achieve this by converting the PowerPoint presentation from Acrobat via Tools > Create PDF workflow.
Please ensure that checkbox to Use Acrobat Cloud service is checked while selecting the file.Thanks
Tanvi -
Fix PDFMaker Toolbar in Autocad 2018. DC PRO 2020.012.20041 no longer works.
Acrobat DC PRO recently updated and Autocad 2018 will no longer load the PDFMaker toolbars. See errors when starting autocad.
2 votesHi All
This issue has been fixed in latest Acrobat DC update.
Please update the application to the latest version by going to the Help menu > Check for updates in the application.Thanks
Tanvi -
Dialog Utility for Batch PDF Conversion from Office/Docs to PDF
Create a right click utility option to be able to batch convert files to PDF without prompting for each document save. Your competitors have this feature and Adobe Acrobat should be able to do this without "actions" or other workarounds.
Complete the following use case.
- Highlight multiple Office/Document files (even 50-100 is possible) 1A. Right click the documents
- Click "Batch Convert to PDF"
- A dialog opens, lists all selected files, has the ability to add new or remove files, asks where to save all PDFs and what settings such as PDF/A, quality, etc
- Have multiple conversion options such as "Convert…
2 votesHi
There is an option to Batch create PDFs from Acrobat.
You can do so via File > Create > Create Multiple PDF Files.Thanks
Tanvi -
2 votes
Hi
We already have Adobe Acrobat DC ribbon in MS Word and MS PowerPoint on Mac with Office 365/2016 latest version.
Thanks
Tanvi -
Convert current web page to an Adobe PDF file
I have Adobe Creative Cloud with Adobe DC et al. Up to today I have easily & successfully clicked the 'Convert current web page to an Adobe PDF file' icon in my browser tool bar.
Today, it does nothing & doesn't generate the PDF.
No updates have been done to my machine, system or OS or browser.
When I try to launch Adobe DC & try the same function via File>Create>PDF from Webpage it generates a PDF with the title on the top line & the URL at the bottom line & an empty file. So, in other words, useless.
…
2 votesGlad to know that it’s working for you now!
-Tanvi
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Always saves as a PDF Portfolio do not want this
Every time i save a combined file, it saves as a portfolio. how do i turn that off.
2 votesHi,
Please follow below steps to Turn off portfolio PDF creation while combing:
Launch Acrobat and goto “Tools→Combine App→Options (gear icon)”.
Now under “Option” uncheck " Save as PDF Portfolio" and Ok.You are done, combine and get your desire result . Let us know if you face any issue.
Thanks,
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Combine Emails and Attachments
I'd love for Adobe to add support for combining and convert email attachments. We use Adobe Acrobat for bulk printing, and it would be wonderful if we could load email messages (.msg) files in the combine files to Adobe box, and then print them.
2 votesHi
This is already present in Acrobat – Combine menu.
1. click on File>Create > Combine Files into Single PDF.
2. Click on Add Files dropdown and select Add Email.Alternatively, you can drag and drop emails on Acrobat’s combine window.
Thanks
Tanvi -
Append all links in document
Provide the ability to append all the links and view all links in a pdf document without going page by page. Creating PDFs from a web page using multiple levels is not an option for many websites, and appending page by page is ridiculously time consuming.
2 votesWe are closing this case from our end as there had been no response from your side. Feel free to reopen a new case if you have any queries.
Thanks
Tanvi -
Convert web page to PDF - one that works in WIN 10 and with Firefox and Google Chrome
Covert web page to PDF - one that works in WIN 10 and with Firefox and Google Chrome
2 votesHi
We already support this with Acrobat DC. Please update to latest version and enable the Create PDF extensions in Firefox & Chrome to create the PDFs
Thanks
Tanvi -
Combine Files should sort the file names with numbers numerically not alphabetically
When I use the Combine Files feature with files named with numbers, they are sorted alphabetically rather than numerically.
For example, instead of getting a file sorted:
1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, etc.
I get this sorting:
1, 10, 11, 12, 2, 20, 21, 22, 3, 30, 31, etc.2 votesHi Michael
Can you try changing the View to Thumbnail View instead of List View while doing Combine?
In that view, you can select multiple files, drag and drop files or reorder as per your need.Thanks
Tanvi -
Bug - Combine Files in Acrobat
When attempting to combine a MS Word document containing more than one section using Combine Files in Acrobat, the first page is shown for all pages in the preview when the document is expanded. The first section is a one page cover page. This issue has been in Acrobat for well over a year.
2 votes -
2 Best Methods to Convert OST to PST File
Steps to Convert OST to PST File by Manual Method
- Firstly, open Outlook and then go to the file menu option.
- After that, choose the import/export option.
- Then, select Export to a file.
- Next, pick out the Outlook data file (.pst)
- Select whether to convert a particular folder or the entire account.
- Verify the included subfolders box.
- In the last, Choose a location for the convert OST file to PST and then tap on the finish button.
This method is quite difficult and there are so many possibilities to lose the data so if you do not want to lose…
1 voteSpam
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Accessibility and Reflow setting causes omitted content
In recent versions of Word (say the last 6 months), the option "Enable Accessibility and Reflow with tagged Adobe PDF" causes text to be omitted from paragraphs that contain inline images (so obviously it can't be enabled when creating PDFs).
Disabling the feature in the global settings causes the plugin to crash frequently. Disabling through the "Options" dialog in the "Save Adobe PDF File As" dialog avoids the crashing behavior ¯_(ツ)_/¯.
However, confirming a change in that "Options" dialog causes the plugin to ignore the global per-style bookmark inclusion settings (overwriting them with "Include all" or so).
All this…
1 voteHi
We have fixed a similar issue in the recent Acrobat Pro DC update. Please update to latest version of Acrobat Pro DC and let us know if issue persists.
Thanks
Tanvi
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